We've always loved flying with Delta, but this experience really reminded us why they're our go to airline. A few days ago, after everyone had already boarded the plane, we were asked to deboard due to some confusion surrounding a pilot delay. Unfortunately, it would've put us over an hour behind and risked us missing our connecting flight. Stressful to say the least. Thankfully, one of the Delta attendants immediately jumped into action. I wish I had caught her name because she was incredible. She was already helping rearrange flights for passengers and within just a few minutes of speaking with her, she managed to get us on a direct flight to our destination instead! Not only did it save our trip, but it actually gave us extra time to relax and enjoy breakfast at the Delta lounge. A perfect example of the "burnt toast theory", sometimes an inconvenience ends up working out even better in the end. Amazing customer service and such a kind, efficient employee. Thank you, Delta! read more

Delta Air Lines - Airlines Near Me - Seattle, Washington

Delta is one of my favorite airlines. Alaska is slowly ruining their customer service and benefits. Delta comfort + and first class is the way to go, leg room and drinks. Love the sky lounge access before a flight too. read more

Delta Air Lines - Business class. Extra leg room and free drinks! - Airlines Near Me - Seattle, Washington

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How can you not like Delta? With over a 100 years of flying, Delta has come a long way and leaving the other airlines behind. First class to delta comfort is the way to travel. Still have monitors so you're not wasting your cell phone battery or downloading movies before you fly like some other airlines. Booking is easy and they always have an upgrade option at lower prices (if you time it right). Great customer service and flights always land on time and even earlier. If there's a Delta flight to your destination, BOOK IT!! AA or United is on my do not fly list as Delta leads in the best airline.....but who is number one? Stand-by for more reviews. read more

Delta Air Lines - Airlines Near Me - Seattle, Washington

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DELTA AIRLINES @ SEA TAC AIRPORT Delta is my top tier favorite airline. The staff is ALWAYS friendly on board, and I really enjoy tracking my flight easily, and Delta has a great partnership with T-Mobile, which allows me free wifi! Pretty awesome. It can get crowded at the gate, however, it's still easy to snatch a spot at another gate close by. The bathrooms are near, and it's very easy to follow through. I really enjoy using Delta, and i'm not even a sky member haha! Would recommend! read more

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Always generally happy when I fly Delta. The attendants are always attentive and desire to make you happy. Really like the TVs to have the ability to watch movies or shows to help pass the time while stuck on a plane. If you happen to fly first class, my husband used his points for this last flight we took, if you have special dietary needs their meals dont really accomodate for this. They do not have a gluten free/vegan option available or even a gluten free/vegetarian. It would be nice if they could update with the times as many do have dietary needs and give these as options. read more

I'd have to say that Delta Airlines is one of the best airlines you can fly with compared to other carriers. I just always have a good experience with Delta. And it always starts with customer service. From flight management approach to being less prone to delays. Their customer service is pretty consistent. Passenger seats are somewhat comfortable which gives me more wiggle room to stretch out on long flights. And the flight crew are so friendly and helpful with your luggage. read more

Every service worker was hospitable. I really enjoyed my flight. The flight attendants were attentive, too. I really enjoyed my trip to Seattle. read more

Efficient service throughout the terminal. Polite, helpful staff. Despite my choosing the money-saving ticket option, I couldn't pick my own seat even until the last minute, despite there being a couple open seats I'd be able to choose from after everyone else has already chosen. I do appreciate the on-board apple juice and pretzels though. However, when we landed early in Seattle, they kept us sitting in the airplane for a half hour with nothing to do. I suppose they have no power over air traffic control to let us out early. I just lament that airports don't have advanced contingency to help us save time given the opportunity. read more

I watched a passenger getting harassed by another when the former was just minding their own business. Reason was for simply wearing a shirt that was politically related. The flight attendants were of no help. They tried to resolve the issue by taking the easy way out, by speaking in favor of the aggressor. read more

This review for Delta Air Lines is based on our latest flights into and out Seattle-Tacoma International Airport (SEA). Delta is our preferred airline. In recent years, it's consistently proven to be the best in terms of on-time departures and arrivals, comfort and amenities, and customer service. Our flights to and from Seattle were no exception. To Seattle, we flew from Hartsfield-Jackson International Airport (ATL), non-stop, on an Airbus A321neo. The total travel time estimate, gate to gate, according to the Delta app was 5 hours 26 minutes. Actual time was 5 hours 30 minutes. My wife and I boarded in Zone 5 of 8 and sat in Seats 29E and F (Main Cabin). The flight cost $263.48 per person and was booked 35 days in advance. The total cost for this leg was $526.96 for the two of us. From Seattle, we flew to San Francisco International Airport (SFO), non-stop, on an Embraer 175. The total travel time estimate, gate to gate, according to the Delta app was 2 hours 16 minutes. Actual time was 1 hour 56 minutes. My wife and I boarded in Zone 5 of 8 and sat in Seats 15C and D (Main Cabin). The flight cost $208.47 per person and was booked 36 days in advance. The total cost for this leg was $416.94 for the two of us. For each trip, the times above include taxi time at both airports. Both flights were clean and comfortable with good service. They were everything we've come to expect from Delta. We enjoyed all the complimentary snacks including the popular and classic Lotus Biscoff cookies, 88 Acres Dark Chocolate Sea Salt Seed and Oat Bars ("granola bars"), Nuts.com Roasted Almonds (lightly salted), and the too-tiny bags of Garden Salsa SunChips. One flight attendants gave me double snacks while another offered me more than one kind of snack (e.g., cookies *and* chips). In general, lately, I've been getting the almonds more than anything else. As good as they are, I got tired of the Biscoff cookies. Drink-wise, my wife and I have been favoring the Mr & Mrs T Bloody Mary Mix. It's delicious. I've also been getting the Fever-Tree Club Soda and tried Seagram's Ginger Ale mixed with Cranberry Juice on the ATL to SEA flight (after seeing another passenger get it). The flight attendant who served the mixed drink wanted me to let her know how it was - it was yummy. My wife and I have gotten spoiled by Delta Studio, the in-flight entertainment with seatback screens. Our short flight from SEA to SFO on the E-175 didn't have seatback screens, but it did have free Wi-Fi (both flights had free Wi-Fi "presented" by T-Mobile). The Wi-Fi was sometimes spotty, with service going in and out, and slow; for example, it might take several seconds for an Instagram Reel or Story video to load. However, for the most part, the Wi-Fi was usable and I was happy to have it. Also, these flights were the first time I noticed that I can now send SMS texts while in the air. Previously, I could only send messages through Google Chat, Facebook Messenger, and WhatsApp. In-flight SMS texting is a nice addition. read more

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Two poor customer service experiences in a row. 1) mechanical issues delayed flight (happens), but they changed the flight times earlier to later to earlier five times. Seems pretty clear that they were trying to stay out of the 3 hour window that would cause them to have more responsibility to their customers. This experience was a more than 5 hour delay. Mixed staff experience - one person was very kind and professional, another dismissive and overtly rude. 2) International flight - some legs delta, some partner airline. We were trying to upgrade our seats on a delta leg and each airline kicked us to the other saying they couldn't make the change. Partner airline wasn't able to help with the request bur we still had a positive experience with the staff. Delta said 6 minute wait to speak to customer service, over an hour later we to connected to someone and they were rude and argumentative from the start. Weird that it's not easier to pay extra money for an upgrade. Partner airline customer service was really apologetic and said this was a common complaint from customers who were on a delta flight. read more

Delta customer service is continuing to get worse if that is at all possible. Was put on hold for 45 minutes and then they finally answered the person did not know what they were doing. Had to finally ask for the person in charge. Booked a flight way back in February. They recently changed the time of departure without notifying us. Just happened to check the flight. Had to call them and get back to original time slot. Ended up getting the right time but the seats were way in the back when we were originally toward the front. Terrible experience read more

The agents were fine. The gate had enough power outlets. The plane was clean and the entertainment on the plane was good. read more

Whatever you do, think twice about traveling thru Seattle if you are booked with Delta Airlines. I've never seen such disorganized chaos..Arrived at 5am for a 7:10 flight to San Diego and missed the flight..upon arrival there was well over 40 people in line and this was directly due to Delta having 2 people working to check individuals in. At 5am, there needs to be more than 2 people working! Overall it just seems there are very limited flights to destinations such as Southern California and other parts of the country, as all you hear throughout Delta's terminal is "we have a full flight and apologize for the delay"...seems like there is an issue with the planning and Operations of their flights out of SeaTac...just not enough available aircraft, pilots, or a need to reevaluate their flight schedules. read more

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I had a great experience, I worked with Yuni and another agent different days. I had to leave last minute due to a family emergency and change flights. I then had a mishap and Yuni was beyond helpful changing things for me. The other agent was so sweet the Next day she even gave me a hug. This was in the ticketing/baggage area for departing! Great job everyone. read more

Overall 4 Stars: Delta is my go to airline when flying domestically. And no, this is not sponsored. Though it is not the best in the world, ranked 15th (2023) ratings, it is ranked 1 (2020-2023) from the big 3 US airlines. I recently had the opportunity to fly from home to AK. The airport hub is in Jackson which is a 90 minutes drive for me. Which is an inconvenience, but that's okay. My flight started very early in the morning and ended late in the evening; about a 16 hr travel time. With that said let me rate the Five factors: 1. Customer service 2. On time status 3 Plane 4. IFE (in-flight entertainment) 5. Food 1. Customer Service: 4 stars. - The staff at the gates were pleasant and friendly. - All the flight attendants were attentive, pleasant and had a smile. Service of drinks and food were quick and efficient. Our flight attendant checked frequently if we needed anything and he was very accommodating. 2. On time status: 3 stars - flight from JAN - ATL - SEA were on time even though we had a delay on the tarmac at each airport. From SEA - ANC- there was a 90 minute delay due the plane departing from Cabo, crew changeover and cleaning 3. Plane - First Class Seat ONLY: 3.5 stars - I had the opportunity to fly First Class on the Airbus A321NEO and it was a wonderful experience however the bottom cushion was thinner than expected. The seat itself was spacious with fine stitching, decent leg room, and had little bit of privacy near the head area. But being on a 4.5 hr flight, the "bum-bum" was feeling the bottom seat more than it needed to. Had to shift my rear from left to right occasionally or stand up. It needed another 1" of memory foam cushion to make it more comfortable. 4. IFE and WiFi - 3.5 Stars. The ATL - SEA leg was about 4.5 hrs and there were a decent amount of Movies, Shows, and Audio. But the Star of the show was the Flight Tracker due to the size of the screen. Of course being in First Class, the seats are wider, a larger screen was installed. The Flight Tracker software had zero lags and the visual display was clear crisp. WiFi - Delta has free WiFi but is limited. I would it do a lot of intensive work using their WiFi. 5. Food: 3.5 stars My trip started from JAN - ATL which is only 50 minute flight. So, just water and coffee is normally served. However due to turbulence, no drinks were served on the flight for the safety of the crew and passengers. Unless you were in First Class where a small bottle water is waiting at your seat at the time of departure. Now the ATL - SEA flight was much better. Bottle water is waiting at your seat and when you are settled, flight member ask if you would like a pre-departure drink; which is normal when flying in First or Business class. Food was served hour and half after departure. I ordered the Chicken meal (4 Stars). When I received the meal, it was plated nicely with a chopped salad, lemon bar dessert, and cheese crackers as compliments to the main meal. To my surprised the Chicken was cold and was considered a "cold meal" not a hot meal such as the Braised Short Ribs. So don't expect a hot chicken meal. The Delta Menu item didn't list it as a cold meal. Don't get me wrong, I enjoyed it and it was very refreshing. The salad was good but "Delta's" Meal Selection for this flight was incorrect when it came to some of the ingredients. Tell me what you think is missing from the salad. The lemon bar dessert was so-so. Slight lemon taste but you can tell the dessert has been prepared a while ago. You can taste the dough base as wet and gummy. The cheese crisp was a nice surprised. Had little bit of spices baked in the cheese crisps. I use them to as part of my chicken salad utensil. SEA - ANC: I ordered the Beef Short Ribs (4.5 Stars). It was hot and tasted good. The French green beans were Al dente', porcini mushrooms were marinated from the short ribs a' jus and the whipped potatoes were smooth and creamy. The short ribs were so tender you can use your fork to separate the meat. Nothing to complain on this one. I enjoyed this meal more than the Glazed Smoke Chicken. DRINKS: Delta has discontinued the Espresso Martini which is a bummer cuz I finally wanted to taste their version of it. It was replaced with a can version of a margarita. Not so good to me. read more

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My flight is tomorrow, I already paid for my seat 30A for more legroom and it was confirmed. But today Delta sent me an email for check in, they changed my seat to 52E, a middle seat all the way in the back. Just called Delta's customer service, they said there's nothing they can do!! So frustrating read more

Delta suprises me every time I fly. Never had an issue with flight getting cancelled or delayed. Maybe because I dont fly that much (4 trips a year usually). Love Delta! read more

Delta Air Lines - Airlines Near Me - Seattle, Washington

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I booked a 1st class ticket for a domestic flight (SEA-FLL) because I was having hip surgery in Florida. While the seats were generally comfy and the service, food etc good I was shocked to find out that they had NO blankets or pillows to offer their passengers. NONE. The explanation I was given for this was that it was a domestic flight. Ok but what if one is cold or wants to take a nap or, as in my case, has just had hip surgery. Really?! For that expensive a ticket Delta should be able to offer a blanket/ pillow or two to their passengers. One of our flights was 6 hours long and it would have been great to take a nap. Very hard to do if you are sitting bolt upright. Also on the way back, post surgery, a blanket and pillow would have made all the difference. It was a VERY UNCOMFORTABLE flight because none were available. So NO I would not recommend Delta first class. I myself will never take it again. read more

We did the cheapest of the cheapest for delta and it wasn't that bad, I am a larger guy, so for those that are taller and or taller expanding lol I wouldn't recommend long flights but for 2.5 and under not bad checked in right away and even being in last section of seating still went prompt and fast the flight attendants were friendly accommodating and nice to us. We had a good flight and a decent price. read more

I recently had taken a flight out of Seattle to Ohare in Chicago, as I was waiting for my flight Noy was at the desk working for the flight right before mine, she was so helpful and told me Deanna would be at the front desk for my flight and could assist me on a better seat if possible, Deanna was able to accommodate me with an isle seat. I had the pleasure to talk to Miwa one of the crew members, she made me feel like part of the crew family, she was so kind and caring before , during the whole flight. I meet the whole crew , the Captain Glenn C, copilot Joshua H, the crew AmandaT, Cody O, Laurie M prior to the flight, I was so relaxed and due to my disability they were very accommodating to my needs. The flight was excellent and very enjoyable. All this crew was outstanding in every way possible and made the flight very memorable, If I could fly with this team I would fly often. Thank you Captain, Copliot, and all the crew on flight DL2299 11:15 flight . read more

Bought first class tickets, and went to lounge. The lounge is no longer offered with the ticket. You have to have specialty American Express card. What happened to the days when buying a first class ticket came with amenities? Also checking in we used the priority line and it actually took longer than the regular line! Talk about taking care of the customers. At least they are treating everyone the same terrible way. Hey but making lemonade right. Maybe we will get better service on the flight! We will see. More to follow. read more

Ugh, back to the future. Enough with the D gates bus-shuttle experience. This is enough to make me take a different airline. This is an extra 30 minute delay in connection time. read more

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SeaTac to PDX....been sitting on the tarmac from some time now. Not certain what's happening. What should be a relatively short flight is lengthening by the minute as we sit here tethered to the gate. Hmmmmm... read more

Delta Air Lines - Airlines Near Me - Seattle, Washington

DON'T FLY DELTA! Our last trip back from Anchorage to Tucson, missed our connecting flight in Seattle because fire truck was at the gate we were coming into. Flat out lied to by 2 different gate agents, they put us on stand by on flights that were overbooked, told us we were guaranteed to get on the flight, and literally all the way up until when they close the doors and said sorry we were wrong. Everybody showed up. After four hours of trying to get onto a flight we finally got a flight into Phoenix and had to rent a car and drive back to Tucson. I put in a claim to Delta to have them reimburse me for the rental car and gas, and went back-and-forth with them many many times, and they just kept saying that they would not reimburse, but they eere sorry LOL. I will not choose to fly with them, terrible experience. #deltaairlines read more

Delta Air Lines - Email and response from Delta airlines, no accountability or reimbursement for additional costs I had to get to the city I paid them to fly - Airlines Near Me - Seattle, Washington

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Had a layover in Seattle with Delta on my way to London and the experience was insane to say the least. Honestly should have just gotten from my point of origin to London but I wanted to save some money and the flight layover time wasn't insane so I thought this would be my best shot. The story begins when we all started to board the flight and the gate wouldn't close once we were on the plane. We weren't too far away from our take-off time so I wasn't super worried until they told us that the third pilot never showed up and made us all de-board the flight. We then were told it was going to be a 2-hour delay, and then it was pushed back one more hour before completely cancelling the flight. They gave us a $15 meal voucher at around 2.5 hour mark of us waiting. From there it was a mad dash to the Delta customer service where we were told that our flight was rescheduled to the next day at 2pm. It was around 11pm at the time. We were given accommodations which were not bad along with $30 in meal vouchers that (at least for me) didn't work in the airport. I did get another meal voucher which the Delta agent was quite nice about. The next day I went back to the airport and when we were just about to board when they told us that they found a problem in the engine of the airplane and it was going to be a 2-hour delay. At this point all of us were thinking if we were ever going to leave this airport. Honestly I feel like when your flight is delayed like that, you should get first priority/dibs on the best airplane. Anyways 3.5 hours later we finally left Seattle which was honestly a miracle. From this experience I learned a couple of key things: - When the flight is cancelled, run to the customer service counter to avoid the line which will make you even more grouchy. - Make sure the meal voucher works before going to the restaurant or else you will be spending your own money and going through all the hassle of getting a refund on the website for $15. - Try not to have layovers in Seattle or Vancouver. I mean to be honest the flight to London was great, nice, smooth, and fast. The Delta employees were all great. The airline even gave us a free hotel stay and a lot of food, but I really wish this could have been avoided because it just made everyone tired. read more

Delta Air Lines - Views from the window seat - Airlines Near Me - Seattle, Washington

I had a tricky situation where I needed to fly from Seattle to Sacramento to attend my grandmothers funeral on Friday and help my dad with some things the Saturday after the funeral and there was a decent chance I would have to be back in Seattle to serve on a jury on Monday. I got a flight back to Seattle on Sunday. The Sunday plane ticket did not say standby and it cost as much as a normal ticket but I later found out that any ticket that doesn't allow you to choose a seat is a standby ticket and I would be on that plane only if someone didn't show up. I had to cancel my standby ticket, I could not risk being late to court because I couldn't get on the plane I expected to get on. I knew I wouldn't get a full refund but was very angry when Delta wouldn't give me a partial refund or credit towards another flight. I know the law technically says if you don't cancel within 24 hours you don't get a refund but I had good reason to change my ticket, I've been out of work for months and needed that money and now Delta makes double the profit they get the passenger with the normal tickets money and they get my money. I just feel taken advantage off at a time I could least afford it and really disgusted and won't feel good about Delta for a long time. I have also found that Delta flights are late more than any other airline. There was one trip where 4 flights in a row were delayed each one due to a mechanical issue and I had to wonder do these guys maintain their planes? read more

I made reservations-first class-through Delta. I found out I gave my nephews wrong birthdate so I called back. The lady couldn't find my reservations till I gave her 10 mins of answers. While looking at the reservations I discovered she spelled my nephews name wrong. She got very offensive when I politely asked her to fix it, arguing she's not the one that messed it up. I told her I realized that, but could she please fix it. Everything has to be right on flight tickets. Next thing I know, the computer came on and was in the middle of a survey. The lady was no where to be found. Or heard from. WORST CUSTOMER SERVICE EVER. I have a lot of flying choices and will definitely never use Delta again!! read more

Paid for first class flight to pv Mexico was great but the ride home DELTA stopped their direct flight so gave us a 5 hours delay and changed the date and airlines to their sister airlines we had to hang out in Mexico City and put us on aero Mexico which was not really like first class DELTA should be ashamed of themselves to think bait and switch is a way to go DELTA your horrible I would never fly on this airlines for the way we were treated paying for first class and getting everything changed boo Delta for poor customer service read more

I'm freaking miserable on this flight my first class seat is broken,DL2530, San Diego to Seattle, Seat 1B, the table has duct taped " not usable " on it in red.i have to leave first class to sit in economy to eat. The staff was nice but I didn't spend the extra money to be moved around like they were doing me a favor WTH Delta. I'm not a snob but for Christ sake I did pay the extra for first class. Moving to economy just not cool!!! I really should have taken Alaska airlines instead, they seem to always get it right. I don't think I will be returning to Delta anytime soon after today's experience. I want a refund!! read more

Delta D - Disrespectful E - Evil L - Lackluster T - Terrible A - Axx Holes Costumer service - corporate evaluation required on costumer service on July 2, 2023 with the entire morning team. From each terminal staff from their rude greeting and their inability to work the station computer. read more

Delta. The trip of pain and misery. After posting my Delta trip I woke up with back pain from the broken comfort seating. Broken entertainment center. Staff that did not want to be there. What poop hole of a business. Customer service that is ridiculous and talk like idiots from another dimension. Passive aggressive and have no intent on resolving any problems. Petty attendants. I asked for half a cup of soda as not to spill it. The twit filled my cup to the top. Of course it spilled a couple drops when It was handed to me. I then asked if she could take cup back as I reminded her of my request. She said I would have to wait until she picked up trash. I had to pour it out in restroom. As she came back to pick up trash she attempted to shove the cart into my leg. I had my eyes partially closed and moved my leg as she attempted to hit me with cart. I moved and she missed. I opened my eyes. And smiled. Yea I saw you Victoria. You know you don't belong there you punk. Delta please sit on your miles I'll take Alaska air. Despicable staff and airline. read more

Delta Main Flight from FLL to SEA return. Approximately 6.5 hours each way. Absolutely NO MEALS because this flight is considered domestic! Seriously! read more

We have not flown first class in over twenty years. What a change! We saved up points for many years and were sorry we wasted them on these flights. Having more room is nice, but the service was not what we expected. There were some nice people, but one older woman was officious and annoyed that she had to help us. The television was great and offered lots of selections. read more

I have been pleased with DA's change of marketing, service, and general improvements over the last decade however my most recent bag check experience was a nightmare. I needed a wheelchair assist due to mobility issues and at the check-in bag drop area the ticketing agent was able to contact them to meet me after dropping off my checked bags. When it came time to check my bags one of my bags was 5lbs over the limit while the other was 20lbs under the limit. The TA told me I'd need to pay $170 or I could try to redistribute the weight of my two bags. I let her know I would have difficulty doing that on the floor there due to my mobility issues and she just shrugged. She then proceeded to watch as I struggled to get on the floor and work on my bags. As I was trying to zip up the larger bag she even told me to hurry up because the flight was closing soon. I was thinking "if you could offer any sort of help AT ALL I wouldn't be sweating and in near tears all the week before Christmas." As I put the bags back on the scale I overheard the TA and the able-bodied passenger at the next counter talking about her overweight bag and the TA said "I'll make the exception this time, even though your bag is overweight." I could hardly believe how unfairly I had been treated compared to the woman at the next counter. Delta really needs to review their customer service practices and be consistent in their customer handling. read more

I had a real bad experience on 20th of February . I had a connecting flight on Delta. I was trying to use my miles to pay for a bag. Their kiosk didn't work neither did their app. The supervisor at the Delta departure couldn't have cared less. The gentleman was more interested in and chatting and joking with his check in staff. Rather than help me, he did speak with an accent, but it was not a problem to understand his accent. The port of Seattle supervisor got involved and tried to reason with this so-called supervisor at Delta. I ended up paying cash. Because that was the only choice I had to check in my bag. I would like to recognize the port of Seattle supervisor for her. Excellent service. Her name is. Sandip Kaur, she went out of her way to help me. It was very comforting. I hope Delta does something to address a simple problem like this. read more

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Flying on Delta One Airbus A330-900 from Seattle to Honolulu is a treat. Delta One on this type of aircraft is spacious, with a well-lit shelf underneath the main table, plenty of compartments for storing items. Highly recommended for a comfortable and organized travel experience. read more

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It might have been improved since my last flight with them, now much much better than AA and United, they have free wifi for sky miles members, yes if you have T Mobile, you can now use your phone on the plane freely, they also gave you free snacks, beverages including wines, plus free Starbucks coffees; no more hassle about the carry on luggages, free entertainment on your flights with live tvs, music, movies and more. The only thing they still missing is better charging ports for cell phone, maybe in the future they will have built in wireless charging. Overall they are heading to the right direction read more

The customer service options all stink. The messaging bot is useless and their phones lines always have long waits. They need to hire more people and get their bot into the 19th century. We recently took a flight in September that was booked in March. Only on the day of the flight were we informed it had been cancelled in April!! And even then it was difficult to reach anyone who could help us. read more

This is the second time in a week that my Delta flight has been seriously delayed. The first flight was 4:35 delayed arriving at 2:40 a.m. Today it is now expected to be more than two hours delayed. The airline is terrible at communicating the delays and the customer service person is clueless. The poor communication appear to be an attempt to prevent us from seeking alternative flights on competing airlines. It is now 3 1/2 hours and still waiting. read more