DO NOT BOOK. The positive reviews are from years ago. This agency booked flights and and Thailand…read moreitinerary for us (family of 5) and they booked the flights with the names in reverse order so that we were not able to board our flights (this was not apparent from our travel confirmation from the airline). It was a horrendous experience to be so excited for our first international trip since the birth of our son, then at 4AM at the airport, you're panicking, calling the agent, the airline, anyone who might be able to help and realizing that the plane is going to take off without you. The only remedy they offered was a credit for a future booking. As you can imagine, flights and itinerary for 5 people is not cheap. I'm still trying to get my money back months later.

I made three separate trips to four South Eastern Asian countries: Vietnam, Myanmar, Cambodia and…read moreMalaysia. Every trip was organized by Stephen from My Way Travel. I traveled most of my life and I've learned to distinguish a good travel agent from one, which is so-so. I must say that Stephen performance, his attention to a detail is quite remarkable. I even took my 15 year old grandson on the trip to Malaysia. I was a little concern on his behalf, but to my great relieve our complicated itinerary through Malaysia couldn't have been any smoother, more comfortable and care-free. I am in the planning stages for my next trip to South East. This time it is going to be Laos and Northern region Vietnam. I would trust to any travel agency to organize my trip, but My Way Travel. I recommend My Way Travel and Stephen very highly without any hesitation. Happy travels! William C.

This was my first time working with a travel agent, and David did not disappoint. He helped us…read morebuild an unforgettable, three week excursion through Thailand, Vietnam, and Cambodia. As the scope and duration of our itinerary grew beyond any trip we had previously taken, it quickly became overwhelming to plan it all ourselves. David worked hard to accommodate our wish list, and coordinated with multiple entities to ensure we had a seamless experience. I highly recommend DesignedTravel!

I was hesitant to work with a travel agent, but I am SO glad I found David! After spending several…read morehours trying to piece together a family trip to Japan on my own, I knew I was in over my head. This was our first trip to Japan and my Japanese is limited and this was a special occasion, so I felt a lot of pressure in planning this trip and opted for his fee-based planning services, which I'm so glad I did! What I appreciated most about David: 1) he offered a meet and greet before I committed to his paid services and he spent the time to learn about what we were hoping for in our trip, what were our concerns, fears, etc., and answer any question I had; 2) he truly listened and designed an itinerary that fit us perfectly and took into account specific needs we had; 3) he gave honest and candid tips about what we could reasonably expect within our budget; 4) he worked with us to find options that made the most sense (we had some wriggle room on cost but still had a budget); 5) he met with me before the trip to answer any questions and planning tips; 6) he met with me after our trip to talk about how it went and he invited my feedback. He had a local travel agent partner who helped design the trip, which I really appreciated because she had great local insight. She was also one of our guides for a food tour in Osaka and it was one of our highlights of the trip, she was delightful! It was a good mix of guided tours and free time, and all three tour guides were excellent! I would absolutely recommend him and hope to work with him again!

As good as it gets is HONESTLY AN UNDERSTATEMENT!!!!…read more I am always weary of companies that take advantage of people but after many reviews praising RTW I decided to take the jump and I AM SOOO HAPPY I DID!!! I am pretty sure I wouldn't have been able to get the care and treatment as I did with Tim. EVERY SINGLE FLIGHT was amazing, I took a trip to INdia, Nepal and NYC from MN, this was my first big trip so I was a little nervous, but when it kicked off... I felt like royalty! Tim got me on THE BEST FLIGHTS EVER, I was taken care of and every flight was smooth as whipped butter. I am being elaborate with my word usage, lol, I KNOW, but I almost enjoyed the travel more than I enjoyed the places I went! I started in Novemeber of last year (2013) and got back back mid january 2014, so amazing. I am very happy with this company, Tim you are amazing! I have been recommending all of my friends and associates! The cost and service was everything a super budget freak like me loved and honestly, I feel like I got way more! THANK YOU! THANK YOU! THANK YOU! Octavia

I would give this service a 10/5 if I could! There is no way I could have done my 11 country, 72…read moreday trip around the world without Tim @aroundtheworldticket.com. He is accessible, adaptable, so kind, and responded so quickly when there were issues. If I ever get the opportunity to travel internationally again this is the first call I will make! Thanks Tim for exceptional service!

Cara and Andrea were great planning and deferring our 35th anniversary (one year later due to…read moreCOVID19). We had a great time on our 36th anniversary, and everyplace they planned was great. We went to Orcas Island, San Juan/Friday Harbor, and Walla Walla. The B&B at Orcas was exceptional - Otters Pond. The owner, a CIA chef, had the best breakfasts ever and the view from the B&B was spectacular. The B&B at Friday Harbor, Tucker House was perfectly located, and again the breakfast was delivered to our room and delicious. Their COVID protocol was exceptional. Our Walla Walla stay was at The Finch, downtown and walking distancing to all the wine bars and restaurants. Cara set up all the day trips - E Bike, Tesla Wine Taste, and the best one was the Bike and Sunset dinner in San Juan (see photo). We biked to Lime Kiln Point State Park and were served wine and dinner while watching the sun set. It was awesome. Everything was planned in great detail. I loved having the Trip Plans APP set up for everyday activity with locations and phone numbers. Cara was always there, checked up on us a couple of time. WE LOVED IT! My first, but not last time using ABHT. We are looking forward to the next trip .... Gotta come up with one!

I chose to work with Anywhere But Here Travel on a recommendation. And I could not be happier with…read morehow our two week European trip turned out. Four cities in three countries - it was too big of a trip to plan myself. And I am SO HAPPY with all the work Monica put in and how it all turned out. Everything went smoothly and I would use them again to plan our next big trip.

Allison helped my husband & I plan our entire honeymoon. We had a tight budget, and she did the…read moreabsolute best job getting us the most for our dollar. We had the best experience because of her!

From the owner: We are a full service Travel Agency in Enumclaw. We are the only face to face personal service…read moreagency on the plateau. We specialize in Cruises, Hawaii, Mexico, Europe, Disney, Caribbean Islands, South Pacific, NASCAR, and Scuba Diving trips.

We have used Mary Valle to plan out and book several trips for ud, including a few weeks in…read moreIreland, and a couple of trips to New Zealand. On one trip she spent considerable time in arranging and then booking a number of B&Bs and Farmstays that we had already selected on our own, as well as interesting hotels. She is always available while we are traveling to make itinerary changes, or book additional accommodations, events, or specially accommodations, as well as airline changes, train tickets, ferry reservations, and such. After using Mary for a few trips she became rather intuitive about what we like or don't like. We wouldn't consider traveling without Mary's assistance. She is always just a text away. Dick and Paula Chase

I have used Mary Valle twice for our travel advisor and I will, indeed, reach out to her again for…read moreour next trip. Most recently Mary helped us plan and execute our trip to Italy. Our trip to discover my family in a small hamlet in Italy was magical. Mary was sensitive to our needs and chose an excellent driver who was prompt and courteous. We were not sure what to expect and when we got into this vintage 1600 town with just one commercial building; overwhelmed with the friendliness, and we ended up being there for almost 5 hours! When planning the trip, Mary listened to our needs and suggested 3-4 hotels at each place we stayed. She suggests hotels that cover a wide price range, so we are free to make the decision that suits our lifestyle and budget. Mary organized various transportation methods, including a train transport to Naples. Mary is someone I trust for suggestions to make our trips meaningful and stress free.

They are Professional helpful I would say No worries for…read morebooking and they are friendly thank very much. giving me all the information, I will let my family and friends about you good travel tours agent.

If you are looking for a basic travel agent service that books your tickets, this is the place…read more(though why you'd do that instead of just booking online, I don't know). However, if you need a travel agency that has your back and looks out for your entire travel experience, skip Mango Tours. If you need a travel agency that is professional, caring, well-informed, and efficient, skip Mango Tours. My parents booked a trip to Manila with them for February 2020. When the Philippines was shutting down international travel because of the COVID-19 situation, however, this agency completely blew it. And I mean they royally screwed it up, and if it wasn't for me and my brother-in-law, my parents would now be stuck in Manila until the travel ban was lifted who-knows-when. On 3/16/2020, my Mom emailed me from Manila that they had been given 72 hours to leave the Philippines. She had been trying to get a hold of Mango Tours since 3/13, to no avail (by phone and email). "I will look into it and get back to you," her agent emailed back. She never got back. My Mom emailed her again 3/16, and said our friends have booked flights out; we are in lockdown, please book us tickets to leave Manila before 3/20. The Eva Air office in Makati was already closed due to the pandemic, and no one from Eva Air was answering the main reservation line. The agent emailed again, "I am monitoring all the flights. So far eva air flights are ok. I will keep you posted po. We are monitoring everything from here." My Mom never heard from her again. UNACCEPTABLE! I called my Mom once I got her email on 3/16, and they were in a panic. My parents are elderly, diabetic, and need medication. They were worried they'd be stuck in Manila and run out of medication, and in the pandemonium not be able to see a doctor right away. They didn't want to be stuck in Manila when there was no information as to how long the travel ban would be. It could be months. Their home is here, and they were merely balikbayans visiting the Philippines. Everyone that needed to go could fly out between 3/17 to 3/19. Beginning 3/20, no more international flights in or out of the country! I said to my Mom, "I will call Mango Tours from here; it will probably be easier." On 3/16 at 7pm I phoned, and was #20 in line to reach an agent. I waited 1.5 hours for someone to pick up. When I finally got an agent, she took down my parents' booking number and names. I said, "Hey can I give you my name and number, in case we get disconnected?" "Sure," she said, and took the information down. I said, "You'll call me back if we get disconnected, right? I can't wait another 1.5 hours again to call you, and you don't have a direct line." "Of course, ma'am," she said. As soon as she put me on hold, the line disconnected. SHE NEVER CALLED ME BACK, EVER. Again, beyond unacceptable, unprofessional, and unreliable. And seriously, what a shitty thing to do! After that crap experience I almost blew a gasket. Instead I channeled my frustrated anger into finding flights. My BIL and I searched online, as flights were literally booking up as we found them. We resorted to looking to just get them out of Manila to anywhere West coast. He fortunately found them a flight to Honolulu, and booked it ASAP. Then found flights from Honolulu to Seattle. In the nick of time, because at midnight on 3/19 no more flights out of Manila were allowed. Can you imagine if we couldn't get my parents out?! They are home now, and we are relieved and grateful. As for Mango Tours: This agency should not be operating at all. Lousy, ignorant, lackadaisical, uninformed service and staff. If they had booked them out immediately as soon as my Mom asked we wouldn't have had to go through that whole ordeal. My parents will NEVER use them again, and will be sure to tell all their friends about this. Grade: F.

This is the most professional travel agency that I have ever dealt with. I never needed to use one…read morebefore, but now realize the value and security I travel agents provide! My trip to England coordinated by Eric was perfect! He set Everything up in advance and I just had to enjoy the experience! The London hotel was not up to par, and he advocated for months for a partial refund and Sky Miles! This was an unexpected bonus! I'll be using Eric for all my future travel! Excellent customer service!!!

Logistical disasters abounded! Went on a "luxury wine and food tour" that was 50% luxury and 50%…read moremotel six. The five day stretch in the middle was a bumbling mix of terrible winery, a jolly tour guide who knew nothing about food or wine, a moldy hotel bathroom and endless hours on a small bus. Had to pay extra for a suite and then had our suite given away to another couple on the tour - with no offering of a refund until we called it to their attention. Fortunately the first hotel was lovely and the last three days saved the whole trip. I paid way too much money for such mediocre service and accommodations and transportation. Trust level with this agency is 0. Never again

Kim Johnston - Tacoma, WA Greece and Italy…read moreHorrible first hotel, second hotel in Rome not near anything except the train station (few restaurants, no shops or anything). Tours not close. Could have taken a taxi to the train station, instead of several taxis and walking. Not happy. Missed the paid for Colliseum tour because she did not print those details (she did all the other tours) and by the time we figured out how to get that information it was to late. Kim should have also told us that for big tours like the Vatican, you are herded around like cattle ($$$$$$$$$) and have no time to enjoy what you see (you are better off with a picture book. Would not use Kim Johnston at Travel Leaders again. Makes you just want to go home. Very disappointing. Very expensive vacation. Oh, now in Florence in a room you can't move in (tiny--2 women and 2 suitcases and 2 backpacks--can't move. I wish I could set the itinerary for Kim's next vacation. Now in Venice and same rotten deal. Hotel away from everything and water taxi round trip is 160 euro. Kim would probably say she was trying to keep costs down ($11,700) before going anywhere). But, she could have told me that with my budget, trip would not be enjoyable. I can't possibly express our disgust and disappointment. Absolutely can't wait to be home! Will never use Travel Leaders again.

My sister and brother-in-law have used this travel agency many times in the past. We recently used…read morethem for a trip to Iceland and the Scandinavian countries. We had a little problem with an excursion in Iceland. My sister in law contacted Travel Leaders about the problem when we returned. Attached is a copy of the email conversation. We will not use them again. Anita Larson From: anitaclarson39@gmail.com To: Kim Johnston , travelleaders@travelleaders.com , Cindy Cienfuegos Wed, Sep 11 at 3:39 PM Good morning, Ms Johnston.What you say in part is true: the details with contact information to modify or confirm your pickup location. It ALSO states that to make these changes or to cancel to notify Gray Line 24 hours in advance of the start time of the experience - which meant that before 10:00 a.m. on August 1st we were to contact Gray Line. Our flight arrived at the Iceland airport at 1:25 p.m. on August 1st. By the time we arrived at our hotel it was after 4:00 p.m. or close. We had no intentions of canceling the tour. Why did your employee, Katie Ellis, NOT put us at the hotel of tour pickup since SHE made all these bookings?? How were we to be expected to be familiar with the hotels in a place we had never been. And all we were requesting was to be reimbursed the price of the tour ($364.32 for 4 people). We didn't request the price of 2 nights of hotel and transfers to and from the airport (this includes my brother Mr. Daniel Cienfuegos and his wife Cindy and my husband and I) which were made ONLY because we were to take the tour. Ms. Johnston, I feel that you have just brushed us off and I resent it. In the future we will use another travel agency. Anita C. Larson On 10/09/2024, at 4:34PM, Kim Johnston Kim@travelcenter4u.com wrote: Hi Anita, In reviewing your tour voucher again, Gray Line, the tour company, advised pick up information of an address for meeting your tour at 10.00am. I don't see where the tour company advised that they would be picking you up at your specific hotel. I'm sorry for the confusion about this. Meeting and pickup Pickup Point Downtown Reykjavik Apartments, Raudararstigur 31, Reykjavik 105 Iceland I do see the details with contact information to modify or confirm your pickup location and time if necessary. In this instance the tour operator was advising that you come to them to join the tour at the time and address provided. Procedures vary from tour to tour. The voucher we sent over states. You must contact the local operator to confirm your pick-up location and pick-up time. Again, I am so happy you had an overall great trip. It's disappointing you weren't able to connect with this tour but the pickup information was clearly indicated on the voucher. Please let me know if there is any additional assistance I can provide. Kim Kim Johnston Manager, Leisure Department

Stopped in today for a passport photo. Friendly service, no waiting. Accessible bathrooms with…read moreunscented soap. Picked up some maps too. Sadly, I was informed they will be closing in June, going to all online. Waaaaah!

I learned that AAA has a service for getting an IDP (international drivers permit). The customer…read moreservice was wonderful; I worked with Teresa & I was able to walk out with my permit in under 10 minutes. I recommend checking out this branch!