Many mahalos to the staff especially to lea, Gary, Shaun, Collin and jaisen. They are very good at…read moretheir job and made my physical therapy easier than I expected. Lea helped me with my appointments and with my insurance, Gary directed me to how to perform the ways to recovery, jaisen and collin pushed and guided me to get as far as I could get back to normal. Alot of us wanted to give up and say screw it but they pushed all of us to the limit. They treated us like we were family and that was special. If you have any type of physical therapy go and see them. You won't regret it. Thank you very much for everything you folks have done for all of us. Happy holidays to the staff!!! Your hard work and dedication will never be forgotten!!

My son loves it! Friendly staff and coach Justin is on point. Looking forward to watching him…read moregrow and develop under his guidance and support!

My husband threw out his back 8 years ago, and Dr. Lin was able to help him through the healing…read moreprocess. More recently, my husband threw out his back again. I was able to join on his visit with Dr. Lin. The visit was very thorough. Dr. Lin addressed all facets of care and wanted to make sure we were clear on what was going on and how to prevent it, especially in this life stage. My husband was able through go through several PT visits, which have helped greatly. Dr. Lin is a caring person, smart and committed to his patients. His staff members Christina and Abigail are on top of it and make you feel welcomed. I highly recommend Dr. Lin's office to anyone who has struggled with back issues.

Really grateful to have been seen by Dr. LIN. He was patient and listening to all my concerns. He…read moreis very realistic about the expectations and is not upselling you anything. I thought that was real awesome. I spent like an hour with him and didn't think he would spend that much time with me which I really appreciate. He is worth a visit!

It's been one year since I first saw Dr. Morton, and what a year it has been. I am doing so much…read morebetter and have made such progress that I'm almost back to being my active self of long ago - even before knee replacement surgery. I've been getting cortisone shots in both knees from Dr. Morton every three months. The pain control allows me to move more easily and sleep better. In the last year, I started taking three online exercise classes. I do them seated, but I move my legs, too. Dr. Morton referred me to Dr. Jodi Nishida of The Keto Prescription. I've lost 67 lbs. so far and have at long last conquered my sugar cravings. I eat more healthily than I ever have. I'm working toward losing about 33 lbs. more, at which point I can have knee replacement surgery. Surgery on the right knee is scheduled for late July, followed by replacement of the left knee three months later. After surgery my goal is to lose at least 50 lbs. more. Dr. Morton also referred me to Dr. Daniel Burdick, a pain management specialist. He gives me pain control shots in my left hip. The joint has eroded because I can only walk while keeping my right knee straight. It is possible I may also need to have my right hip replaced in the future. Dr. Burdick sent me to aquatherapy, which I really enjoyed. I'm waiting to hear if insurance will approve some more sessions. In the meantime I'm doing additional exercises on my own to try and be as physically ready for surgery as I can. When I saw Dr. Morton's ad on KIKU a little over a year ago, by the end of the commercial, I knew he was the orthopedic surgeon I needed to see. I was right.

I am posting this review to warn patients about billing and refund issues with Dr. Paul Morton's…read moreoffice, not the medical care. In November 2025, I prepaid several thousand dollars for PRP injections, but after surgery the plan changed and the doctor agreed a refund was owed for injections not received. This was never disputed. Despite that, it took about six months of repeated calls, emails, and office visits to receive the refund. I was told multiple times that the refund had been processed or mailed when it had not. I am sharing this so patients can be aware of the refund process before paying large amounts upfront. Although the Dr. blamed a bad billing company, the correspondence I had was always with his office staff who were communicating with him.

With a work injury and the loss of full motion in one arm, I had an x-ray and then an MRI for…read morefurther examination. With the results, the next step was an appointment with the orthopedic surgeon. Scheduling the appointment caught me off guard. I inquired on the first available appointment as my injury was in early-July. Sunday was offered. A doctor who works on Sundays? I took it. Then, a little over a week prior to the appointment I received another phone call from the doctor's office asking to move up my appointment from the afternoon to mid morning on that Sunday. This worked better for me as I was anxious to the results of my injury and what direction to take. Because it was a Sunday, I opted for street parking and walked to Hale Pawa'a. I arrived 20min prior to my appointment as I anticipated forms to complete. To my surprise, I arrived to his office in suite 110 but was advised to check in across the hall at All Access Ortho (AAO) in suite 102. Because my information is already with AAO, check in process was quick with only one sheet to complete, requesting me to document my current status since my injury. I then returned to suite 110 with my completed form. I didn't even sit down for 5min and my name was called. The staff escorted me to an examination room and in less than 5min Dr. Kan entered. I found Dr. Kan to be very personable and informative. He explained my situation where I understood. He broke things down where facts were stated and what action to take. I was dreading the thought of surgery but it is what it is. I want full mobility of my left arm and when advised this is a common procedure with a high success rate. With physical therapy post surgery, I was advised I'll be back to normal. With that explanation, I trust Dr. Kan and I agreed. I now await the approval of the insurance company before I can schedule this procedure. Overall, a positive first experience and now feel better knowing of my current condition and what steps are needed for recovery. I'll admit there's a part of me that's concerned but I need to trust the professional. Dr. Kan and his staff extended me with great customer service and care where this business is worthy of a 5-star rating.

I just had a procedure done this week and must give kudos to Dr Kan and his entire team. Seriously…read moreone of the most efficiently-run medical office I've ever encountered. At the initial appointment, Dr Kan went over a thorough explanation of my injury, what he would do to fix it, how long the procedure would take, and what to do after the procedure. All in under 10 minutes, and that included my questions. I was pre-registered the week before the appointment. I mean, they disbursed the medication I would need the WEEK before so no need to go to the pharmacy while disoriented from anesthesia. On the day of, everyone checked in on the ipad, and I pre-paid before the procedure. Prepping was done super fast and I didn't wait long for anything. I elected to sleep rather than hear the "crunching sounds" from the procedure (didn't sound pleasant). After sleeping an hour or so, one of the nurses woke me up and called my sister for pickup. The day after, my shoulder felt better than it had in months. Would definitely recommend Dr Kan and his team to anyone!

Dr. Kane is ohana. And so is Wendy, his office manager/nurse. Since being diagnosed with a couple…read moreof serious health issues since 2022, I have formed a family of my own from the myriad of compassionate healthcare providers I have been privileged to have on my team, since retiring back to the islands. Especially since my own family of 8 siblings have all passed. I was the youngest and am now 76. Sadly, they all passed from cancer or heart disease. My dad died when I was one of heart disease. My mom was a diabetic, suffered heart disease and sadly succumbed to Alzheimers towards the end of her life. I tell all this to confirm the seriousness with which I write a review for Dr Kane and Wendy. To finally meet the most compassionate medical care practitioners is karma coming back to me for the positive energy with which I try to live my life now. Dr. Kane is a caring human being first; a doctor second. He is the first doctor who let me tell him about myself first. My thoughts and anecdotal history about my symptoms. Before he went into his medical expertise. No doctor before him has ever shown as much interest in getting to know the person behind the ailments. How refreshing to feel seen. And then really heard. Being the youngest of 9, I often felt invisible. And in those days, "children were seen and not heard." Dr. Kane explained the reasons for my symptoms regarding my right knee pain. Thankfully, it was not a recurrence of my meniscus tear from 2017. It was just a little irritation to a bit of arthritis. Thank God! Trickier is my recurring frozen shoulder. But Dr. Kane delivered what I had hoped he could. Because of breathing issues to do with one of my diseases, I should not have anesthesia. So, my shoulder will be anestathized, not me. I will immediately follow up with PT. Thank you, God! For Dr. Kane and Wendy, who handles everything with such grace and amazing speed. I love them both. Like ohana. Hugs and much aloha to both of them. Millie Vierra

Dr Kane & staff were more than amazing. 5 stars for everyone. I came in with left knee issues…read more After a few test Dr Kane was able to provide the best next step forward. Getting my knee fixed quickly was a big thing for me, DR Kane & staff have provided the path to success for me !! Outstanding Dr and staff. They care about you here!

If you want to talk story on a very cordial basis go to see a mental therapist…read more If you would like the solution to alleviating your pain issues go to Craig Nagata, follow his directions diligently and there is a great probability that you will be cured with some concentrated work.

Craig has helped me with both a shoulder injury (pre and post surgical repair for a SLAP tear) and…read morefor siatica pain. I would refer anyone to him. No nonsense, just excellent physical therapy assessment and treatment.

I was a first-time patient and clearly told the clinic I had no prior experience with PT and asked…read morewhat to expect. Despite this, I was not informed that insurance deductibles reset at the start of the year. My appointments were scheduled for 12/20/2025 and 1/2/2026, which caused me to pay my full 2025 deductible for just one visit. There were several opportunities to communicate this - during scheduling, insurance intake, or before the appointment - but it was never mentioned. Follow-up communication was slow, and the response I received lacked professionalism and accountability. No effort was made to resolve the situation; instead, responsibility was shifted entirely to the patient.

The staff at this location is rude, disrespectful, and lies to clients. Run far from them. This is…read morebased off my interaction with 'Destiny' .

About 13 years ago, I started having pain, instability, and even locking of my knees during and…read moreafter playing golf, hiking, running stair climbing exercises, and aerobics classes. At the time, I rarely saw my PCP more than once a year, but I gave in to making an appointment to get a referral with an orthopedic surgeon, Dr. Jay Marumoto. After having X-rays and an MRI of my knees, it was determined that I had developed meniscus tears and was a candidate for bilateral arthroscopic meniscus repair. Before the surgery, Dr. Marumoto said he expected me to recover and return to my daily activities quickly because of my fitness level and age. So, I had meniscus repairs done on both knees at the same time while I was actively in the workforce and recovered quickly within several months. However, he also warned me that I'd probably have to return in about 15 years as he could see the beginnings of osteoarthritis and knee replacement could be in my future. Well, I returned within 15 years to Dr. Marumoto, who honestly told me that deciding when to have surgery is up to me. He didn't pressure me into having surgery, and luckily, my pain level is still very low, manageable through exercise, and I've been keeping up my fitness level for faster recovery. I can see myself having the more invasive knee replacement surgeries soon but have several upcoming trips planned up through mid-2025, so I chose to delay surgery and go through a series of physical therapy for further knee functional strengthening or "prehab" at JACO Rehab. I like Dr. Marumoto's candid approach and attention to detail. He identified the health issue(s) and explained effective treatments. He also described expected results and recovery but pointed out the possible risks, as with any surgery. Now, I wish I had followed my parents' advice about swimming for health benefits instead of focusing on land-based activities, which have exacerbated my knee joints' osteoarthritis.

As the saying goes "trust the process" and I for sure am trusting this process that I'm going…read morethrough at the moment. I wanted to make sure I had the right Dr and nursing staff that is gonna be helping me through my surgery process before, during and after. I did my research and asked a lot of people who's a good orthopedic surgeon. Everyone and I mean everyone told me bout Dr Marumoto. No joke this guy did a lot of my friends surgeries along with my friends parents surgeries and even my coworkers. I was already wowed with everyone's answer. During my first visit he told me straight up by just looking at my MRI that if I don't fix this shoulder problem by doing surgery that it'll only get worse. He also said it's a free country and I don't need to get this surgery too. He may seem a bit forward and intimidating but he's straight to the point and I like how he didn't sugar coat anything. During my surgery appointment there was an incident that happened that they had to cancel my surgery appointment. I was like oh no I gotta wait another 2 weeks but the staff was nice to reschedule it the next day after they fixed the problem. One day wait no problem for me. The Dr and his staff had no control over the problem at the hospital for cancelling my surgery appt anyway. I would wait however long as long the surgery was to be successful. During my surgery process all the nurses and staff explained everything and answered all my questions professionally. Now the after surgery process. Rhealyn has been my best friend during the after surgery process. She been answering everything everytime I would call or leave a message. I would call everyday the first week and every other day the second week. Sorry Rhealyn I know I can be a handful lol. So I'm gonna end this review where if you need an orthopedic surgeon I advise you to do your research or ask around I'm sure someone's gonna mention Dr Marumoto. He's been in this for 30+ years and his nursing staff is top notch too. Y'all will thank me later.