I am impressed with the manner in which you all work together to give me great service for my manicure/pedicure. I am touched that you remember my name when I go in to schedule appointments which are so easy and the same day walk ins have saved me once or twice, lol. read more

I wanted a pedicure in novato yesterday but i didn't have an appointment. I went to the nail salon in the vintage oaks shopping center but they were too busy & said i needed to make an appointment for another day. There were about 20 customers. Then I remember there is a nail salon on grant ave in novato - hawaiian nails. They have a big sign that says walk- ins welcome. I go in & there are no other customers. weird. So the whole time I'm trying to figure out WHY there are no customers. Figured it out: the place is kind of messy & depressing; the music in the background is elevator music; the 3 employees were like zombies-not nice, no smiles ,no talking. The pedicure was ok but i will not go back because it was so depressing there. read more

Walk in to Hawaii nail today. I could get it without any wait time. Lucky me! Thank you ladies to help me with my nail. They are busy. Phone is ringing many time for appointments making. read more

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My friend and I were in Novato celebrating my birthday. We had some time to spare until we could catch the train to go back home. We decided to have pedicures done at this place at the last minute. They took us right in and did a great job on our toes. read more

Hawaii Nail - Our toes - Nail Salons Near Me - Novato, California

Great pedicure! The salon is clean and the staff friendly and knowledgeable. It's easy to get an appointment.

The ladies who work there are always welcoming and friendly. I'm a little taken back by the comments about rudeness, because that has never been my experience. The end result was pretty mediocre. Today I was left with pointy, unfiled edges on some of my nails - I only get the mani/pedi, I don't do color or gels. It's pretty straightforward. My pedi was outstanding, and the woman who gave it was very sweet. The mani was very rushed and sloppy. She forgot my hot towel and I walked out of there smelling like overly fragranced lotion. I wanted my nails buffed shiny, but that never happened because she was so busy bustling in a walk-in, even though the salon was full, because the walk-in was an old regular customer who moved away (by the way, how rude of the customer to walk in, sabotage my manicure, and take someone else's appointment - totally entitled and inconsiderate). While I really like the ladies who work there, I'm going to try somewhere else, where I feel like I'm getting my money's worth. read more

WARNING‼‼‼ this salon uses illegal MMA nails because they are cheap but they cause adverse health effects! Look them up!! I went to a real nail tech and she was appalled by my previous nails done by Hawaii Nails and told me to report them to the state board! I will be reporting them now so please if you're reading this Hawaiian nails stop using MMA. read more

They always make me wait. Never had an all around good experience with them. It's always something. This time will be my last. I tried booking for a 6pm because they say the close at 7pm but apparently 6pm is too late?? Makes no sense, terrible service. On top of that, they made my 21st birthday experience insanely bad. This one specific lady made me extremely upset and emotional because of her totally rude and unprofessional attitude towards me after she just started on me. PLUS the "boss" was just sitting next to us seeing everything happen and didn't do ANYTHING. So I had to be stuck with in this situation the whole time. Worst nail experience of my life. Never again. read more

Great nail salon! Moved to Marin 18 months ago, and needed a new nail salon- so glad I found a quality nail salon and techs that are good. The owner Always accommodates me and is pleasant to chat with as well- Lan the owner , takes pride in her work and so do her employees. Reasonably priced and it's located downtown so there's great local business to visit as well. Plenty of parking. read more

A friend of mine recommended this place after I complimented how pretty her pink chrome nails were. I now come here, along with my sister and mom. The ladies here are so sweet, and they do a great job. Everyone here is fantastic! read more

Hawaii Nail - Gel Manicures - Nail Salons Near Me - Novato, California

I've been getting my nails done a long time and I've never been treated as rudely as I was today by the owner of Hawaii Nails. She truly doesn't understand what customer service is. Very disappointing. read more

3d art + charms Charms won't fall off if I wanted. My dream nails every time I look down I'm in awe lol! read more

Hawaii Nail - Nail Salons Near Me - Novato, California

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Four pedis and all great visits. Chatty, patient, take their time to make sure you like the work, do not rush you out, and very sweet to my young daughter adding painted flower to toes. And happily take walkins! read more

This place is AMAZING! I had heard great things about Hawaii Nail, so I made an appointment. The salon is calm and inviting....I am a perfectionist and to have my nails done with such attention to detail and in a timely manner was beyond my expectations. I now go regularly and will continue to enjoy the many compliments I receive! Thank You Ladies! read more

Hawaii Nail - French Manicure - Nail Salons Near Me - Novato, California

Hawaii Nail to the rescue for my toes. I just had my nails done somewhere else (not gonna mention where though) and I HATED the pink color on my toes. After walking around after I decided I wanted a nail color change. I normally don't do things like this and just live with the color until it's time for another pedicure, but honestly, the screaming pink color was seriously bothering me. I called 2 other nail salons. The first one quoted me $16 for a nail color change, the 2nd place said $20. Geez, just to change nail polish colors? Hawaii Nail to the rescue. Lam answered the phone and she did my nail polish color change, just $10! Love her already. I've never been to Hawaii Nail and will give this nail salon a try going forward. Thank you Lam! read more

The owner has such a horrible horrible attitude AND SHE IS RACIST TO LATINOS OR DARK SKIN PEOPLE . I have NEVER felt this horrible humiliation in front of others so here's how I end up in this NASTY nail salon , I came last time I made an appointment and was a little late they told me they will not See me, SO I TRY TO GIVEN THEM ANOTHER CHANCE SO I'm new in Novato trying to help out small by shops by supporting and going to get service, I went to get my nails done a a small place of course the lady was older and mess up and I asked her to fixed it but of course it was making it worse so I told her it was fine and I tell my husband to call the Hawaii nail salon so they can please do my nails thinking I should have gone here on the do place he tells me the appointment is for 5:30 I get there at 5 and the owner goes what d you need I told her my husband call and made the appointment to get my nail fix, she than was already giving me an attitude told me no one call and I was like yes my husband did I told her for 5:30 she tells me your too early I'm like yes I will wait and she starts asking all this questions and telling me that no she can't that I need to go back to the other place to fix it and looking at my one mess up nail been so upset looking at me in rage I tell her that I didn't like it that's why I was coming to her, she was at this point angry rising her voice, ignoring me and walking to another young girl giving me her back and she starts talking to the other customer at that point since she was talking to me and walking away I thought she said she would and she turns back to look at me like what the heck was I still there for so I asked her so will you do it she goes no no go I'm not doing anything she opens her door and telling me to basically get the hell Out her shop! When I notice everyone there was white!!! No other race I call my husband and tell him what happened and I was almost crying!! He tells me she is racist cause last time I went with him he notice there was only white people and she was rude and arrogant cause I was a couple minutes late!!! And we left!! So to anyone that wants to get there nails done JUST DONT GO!! WE SHOULDNT BE SUPPORTING SOMEONE RACIST, RUDE,ARROGANT AND MEAN THAT DOESNT WANT TO EARN ANOTHER NEW CUSTOMER OR NEW CLIENT IF I COULD I WOULD GIVE THIS LADY A ZERO STAR AND IF I COULD I WOULD GO WITH MY SIGN AND STAND OUT THERE WITH THE BOG SIGN THAT SAYS DONT SUPPORT RACISM CAUSE THATS HOW SHE TREATS CUSTOMERS OF COLOR!! read more

I've lived in Marin for forty years & have gotten pedicures at least once a month. Hawaii Nails has got to be one of the worst places. I'm almost laughing since it was so bad; it wouldn't be the cold shoulder that I received since I'm used to that, it's gotta be the way way the pedicure chick kept twisted & twisting my leg and repositioning my foot to put the acrylic powder on the broken toenail. That kind of behavior has necer happened to me! Thank God I finally screamed, I literally thought that she was going to singled-handedly tear my MCL and then pull my hip out of alignment. I think her name was Kaitlyn or Katheryn one of those K names. Clearly, her work is bad as I'm gonna need to pay for someone else to re-do it. Sometimes you meet people who just like to mess with you--you know the type: they are unhappy with their job, their life & they take it out on you. That was this chick. Do yourself a favor & go elsewhere!! Unless you like paying for things 2x and being hassled & hurt in the mean time. read more

I've been a loyal customer for years, and I've always been impressed with the quality of their work and the friendly service. Their nail polish lasts for weeks, making it a convenient and long-lasting choice. read more

Like others I am very disappointed in the blatant unprofessionalism of Hawaiian Nails. It is disturbing that anyone, from anywhere, can start a business without professional etiquette and business 101 knowledge. I can handle the language barrier but these women are cold, rude and unprofessional. From eating with their mouths wide open while they're working, to talking in their language about you and laughing (at least learn to be discreet about it.) their extremely low class behavior is appalling. In addition to this, their skillset is subpar. It is obvious that some manicurists have not been trained. read more

Thank you Hawaii Nails It's nice to come here and get fun colors and designs! Definitely coming back here soon! read more

Hawaii Nail - Relaxing and fun. Staff are very sweet and the designs are always beautiful - Nail Salons Near Me - Novato, California

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I've lived in Novato for many years and have tried out a few different places for manicures and pedicures. I love coming up Hawaii Nails! The ladies are so kind, friendly, accommodating and do a great job. And big plus-they are open on Sundays! I feel very well taken care-of here! read more

I got there and got a pedicure which was fine. I waited over an hr for my manicure and it never happened. I had to walk out as everyone else was being served before me even though I had an appointment. I will not be back here again as even though I voiced my disappointment nothing was done and they continued to serve others before me. read more

place is a joke - do not support they have zero zero customer service they were so rude to my wife - i regret calling to set up an appointment and when she got there the owner talked down to her i cant believe this place is open for business dont support read more

This is my favorite place to get my nails done in Novato. They do the dip nails, which I haven't found any other salon that does that service. The women that work here are always kind and it's clean. Make an appointment as it is a popular nail salon. read more

Sister & I went for a mani-pedi, they were great as usual. The facilities were clean and staff was friendly and efficient.

A friend of mine had a manicure and a pedicure and she loved it. She highly recommends this place.

Went back one final time and they were very nice. I have come to the conclusion language barriers are a big problem

First pedicure since February and let me tell you... I am so happy they are open outdoors and getting my feet done! I don't think I've ever been this excited for a pedicure in my life! Even tho it's raining and we have covering they are such troopers to be here and offering this amazing service! Feeling truly grateful read more

Hawaii Nail - This is heaven - Nail Salons Near Me - Novato, California

perfect pedicure. she took her time and didn't hurt me with the electric file or cuticle removal. sooo relaxing, i fell asleep. very affordable price for INCREDIBLE service. read more

Hawaii Nail - pedicure - Nail Salons Near Me - Novato, California

Rude and non accommodating should be on this business description. Stop by to get turned away by a rude owner I'd assume. No one really paid attention to me as a client. Very unprofessional. read more

Let me just start by saying thank you to Tina . You did an amazing job. Words cannot articulate my happiness. Also, I am in my mid 30's I have been getting my nails done for about 20 years now. This is by far the best place I have ever gone. They are sweet, flexible and give attention to detail. They also do not over charge . What they ask is super reasonable and for the quality you just can't beat it! Thank you so much again Tina. This was my second time coming here , my first experience with Nancy was also wonderful. She too, did an impressive job and I'm sorry to say , you will be seeing me again. So grateful that I discovered this salon. read more

Hawaii Nail - Full set of tips/acrylic with gel color - Nail Salons Near Me - Novato, California

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I finally found the best nail tech!!! I ve had my nails on and off ( mostly on ) for decades . Recently due to the closures and reopening of nail salons ( due to Covid) I came across Hawaii Nails. I was lucky enough to have Tina fix a problem nail job ( I had from prior salon). Tina not only fix my problem , she was is efficient, clean, friendly, and extremely professional. I have now be back several times only with smiles leaving every time. TINA IS THE BEST !! Your very happy happy client, Debbie read more

It was my first visit to Hawaiian Nails. The shop is very clean. The employees are very friendly. Both the manicure and pedicure look good. I will definitely be using them from now on. read more

They were kind and did a great job removing the dead skin from my the bottom of my feet. When I asked for a more intensive scrubbing for my heels they happily did so. All in all, not a bad experience. read more

Hawaii Nail - Nail Salons Near Me - Novato, California

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Great place. My go to every week. Friendly and respectful. Grab coffee at Insomniacs and get a mani/pedi

The best! I loved getting my nails done here. The employees take really good care of you and pay special attention to what you want. Very nice people too! I totally recommend. read more

Hawaii Nail - Pink ombré with diamonds - Nail Salons Near Me - Novato, California

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I discovered this place in 2020. They are great. It's a nice calm atmosphere and my toes always look great.

Love Hawaii Nails! My go to nail salon in Novato. The ladies are all really good at what they do. It's very clean w/ a tropical, laid back vibe and you can't beat the prices! read more

My last, very last visit was this week. My pedicure looks great, but the service was very questionable. My technician seemed a little cranky and angry. She was abrupt in her manner and communication. Then, when she placed a too hot towel onto my foot and I screamed out loud, that was the final straw. She asked, "are you okay?", I said fine, and finished the session, paid my bill and tipped and left. No, I will never return to Hawaii Nail. read more

They have poor quality material and don't have enough pay attention to doing the work