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    Haventown Cleaners

    2.5 (8 reviews)

    Services - Haventown Cleaners

    Dry cleaning

    Stain treatment

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    2 years ago

    Always prompt and comes back beautiful. Shirts pressed perfectly. Excellent value for dry cleaning service.

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    2 years ago

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     Martinizing

    Martinizing

    (5 reviews)

    Downriver

    Dropped off my dry cleaning on Monday, was told to pick it up on Friday after 3pm showed up at 4…read morePM. When I arrived at the store I was told it was not ready I asked for my stuff so I can leave I needed it they told me they sent it out to be dry cleaned I expressed my unhappiness with them spoke to the supposed owner who was an arrogant disrespectful and rude. I will gladly never do business with them again. I was one of five people who was told their stuff Was not ready and needed to come back. Save yourself the headache and hassle and go to a different dry cleaning company who takes customer service seriously.

    One star is too many!! Oh!! Where do I begin? Rob Plassman, Owner, was contacted numerous times…read moreover the issue I had with his business. I asked him to remedy the situation, but he refused. I took my mother-of-the-groom dress to be altered/hemmed. The alteration was so completely botched that I refused to accept. It could not be repaired because it would have been too short. I was forced to purchase another dress. in the meantime, I presented the receipt, along with the ruined dress. instead of giving me a refund, he returned my dress to Macy's, pretending to be me. Note: Macy's policy is to not accept altered returns. He had Macy's credit my credit card and signed my name! Is this fraud?when I called to inquire about my refund, not realizing what he had done, they informed me it had been credited to my CC account. I asked Rob Plassman where my return receipt was. His response, "I shredded it". I gave him a chance to remedy this issue, but he refused my certified letter. I called to give him one last chance before I posted this to apologize and explain.... No answer! I left a message. No response!

    Martinizing

    Martinizing

    (6 reviews)

    Downriver

    This place was really expensive, they do have really good quality on alterations but I turned in a…read moresuit jacket that needed a repaired rip and then dry cleaned, I turned it in 2 weeks before the date of when it was supposed to be done. I needed it done before I went on vacation and when I went to pick it up on the date they said it would be ready and they said it wasn't ready yet and they didn't even start on it yet and told me to check back the next day and they should have it done, I came back the next day they STILL didn't have it done and I was leaving for vacation the next day. They rush ordered it to get it done in an hour. I asked for a discount because of how late they were running and they said the best they could do was .50cents even though they caused a lot of stress over me trying to get my suit jacket on time. This kind of display showed me that they really do not care about the customer cause even after they said it would be done next day, they still didn't even care to start on it. I will not go here again there are better places to go. *EDITED* so the Business owner contacted me and he was very courteous and is going to re-imbues me the money for my alterations. I love when people do communicate back because it shows they care. Sometimes it takes the top people to show you that they actually do care and support their customers.

    I will never use another Dry cleaner again. Brenda the Manager is one of the best. She will make…read moresure your clothes are done in time and just the way you want them. if you want your clothes done and fast and friendly service, Go to Southgate One Hour Martinizing ask for Brenda.

    Haventown Cleaners - dryclean - Updated May 2026

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