as always the food is PHENOMENAL! The haven crew always hit it right out of the park. the food is delicious, fresh and always consistent! 10/10 will keep coming back again! read more

Come to the new Storrs location of Haven Hot Chicken, where the heat is on and the flavor is never poultry! Get ready for a cluckin' good time that will leave you craving more! - **Just as a disclaimer, I was invited to media day for the opening of this restaurant, so I acknowledge that my experience may vary from others since the opening. I had not visited the other Haven Hot Chicken restaurants in CT, but I am a big fan of Nashville style hot chicken and am glad it is getting more traction in the New England collegiate scene. The opening was used as a training for the employees and from what I saw, the staff was courteous and friendly. I had the sandwich in medium, a single tendie in haven, and a banana pudding (my favorite). Hot tip: they actually have two additional spice levels called "off menu" and "double off menu," but eat at your own risk. We witnessed two brave people trying it, and they had to briefly step out of the restaurant and chug boxed waters. Regular flavors are country (no heat), mild, medium, hot, and haven. They also have cauliflower nuggets and fuego fries (great that there are vegetarian options available too). read more

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HAVEN HOT CHICKEN!!!!!!! I love this chicken place, I brought my family here a couple times when we would come to watch the UCONN softball team play , very good chicken and slaw , sauces are great, nice size sandwiches with great flavor!!!!!! The price is up there but worth it for sure !!!!!! Let's go UCONN huskies!!!!!!!!!!!!! read more

We brought our son to UConn for a tour and decided to check out this place. I have been wanting to try it for a while. It was great, definitely HOT! The medium was nice, the Hot was HOT! Add the honey and some extra sauce and perfect. The only thing I would like is to have cheese available. read more

A little bit of a lot of overpriced for noms per dollar. Got the THE sandwich and chicken+biscuits. Service was friendly, probably the highpoint and 1 of the 2 stars. Quick, crisp, drama free. The floors were STICKY. If you're wearing slippers or slides or crocs, be prepared to show those piggies... my shoes came off it was so sticky. I recommend toddler shoes, with the laces, velcro strap, and maybe even soccer lace covers for maximum security. Banks should employ this approach, no thief would ever run out in time. The food, however, didn't knock me out of my socks, even with the floor assist. Chicken was completely fine. Fries were completely fine. Waffles were completely fine. But thats it. I didnt finish half my meal, neither did anyone else in our party. Medium spicy got my dome piece tingling, but no sweat. I suspect anything above that would cause significant gastrointestinal malfeasance. It does have potential. The shake (paprika or tumeric or some red spice that could have had a cinnamon challenge) detracts from the food. If you inhale it the wrong way, you will be coughing. And there's no escape if you ask for it, its on both fries and chicken. I would like to try both without the skake to see if quality improves. This would be significantly below either KFC or Popeyes, imo, and on par with big chain instachicken at like Stop n Shop. And for the price, I'll go stick to someone else's floor. We are looking at trying out Raisin Kane or whatever spelling they went with. Might try again, knowing what we know now. The other star is because others have highly recommmended this, so maybe I'm just completely off. read more

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Food is good. I had a tender with no heat. My husband had whatever the next level was-chicken waffle with fries-he really liked all of it. Our son had the middle level heat...it just looked super spicy. He likes heat but could only finish one tender. At least now we know what heat level is best for us. Nice mural of UConn on the wall. The young lady working the register was very friendly and patient with us ordering. Even though we liked it, the prices are way too expensive even considering the high level inflation we are still in. For that reason, it probably would not be my top few choice of restaurants while in downtown Storrs. read more

I've had positive experiences here in the past--the food was good, and the menu had a fun "roulette" option, which let you sample all the flavors and guess the heat levels. Unfortunately, on my latest visit, I learned that this option is no longer available, even though they still have all the individual flavors. When I asked if they could make an exception, I was told I'd need to speak with a manager. The manager came out but was even less accommodating, which was disappointing. I'm giving one star back since past visits were good, but this experience left a lot to be desired. Hopefully a bad night. read more

Enjoyed the food overall. They were slammed with orders but methodically worked through it. The Sandwich was still crispy even after getting back to where I was going to enjoy it. I choose to do the "Hot - will burn" level and it was right on the cusp of my tolerance. It was a little messy but really delicious. Fries were a bit soggy after sitting but adding the spice shake to it was a good decision. The Mac and cheese was thick and creamy but the portion was a bit small for $7+tax. The combo (included a can of soda) with the addition of Mac and cheese was $30 out the door. I had a 50%off with DD so I thought I'd give it a try. Staff was super friendly. read more

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Best chicken sandwich ever! So juicy, crispy and delicious We were welcomed with big smiles and our order was delivered quickly and with genuine concern about our satisfaction with the food quality. The dining area was sparkling clean and had a beautiful wall mural blending the highlights of the UCONN campus and the featured menu items at this eatery. The chicken was spiced perfectly and I say this as I am from Nashville hot chicken country read more

The customer service is awesome, food always fresh and hot, delivered on time as promised. Jackie provides excellent communication, goes above and beyond assuring your order is exactly what you ordered. read more

HAVEN HOT CHICKEN IN STORRS CT SERVES CONTAMINATED FOOD. Yelp needs a Zero stars option. Our take-out food was in open boxes with sweating soda cans and dirty-bottomed dessert cups smashed on top of the exposed chicken, cauliflower, etc., lids folded inside the boxes, next to and under the food instead of covering it. The night manager said the OWNERS told them to pack all food like that. "In open boxes? With the sodas and desserts piled on top?!?" "Yes ma'am, just like that. So if you have a problem you can contact the owners." Bullshite, unless the owners have lost their minds and changed the rules within 3 days to get shut down for health violations. Which is what's about to happen. Used to be so good, this is so sad, but so serious - diners sicken and die from contaminated food. read more

Great fried chicken. The family meal is a great deal! 2 containers of chicken, pickles, coleslaw, mac and cheese and their delicious banana pudding for dessert. Can easily feed a family of 4. read more

I went in Friday to give Haven Hot Chicken a second chance and it was definitely a better experience. The quality had very much improved from my first visit. I got The Sandwich, mild, with a fountain drink and the banana pudding. The pudding was excellent, the sandwich delicious, and I was very happy to be able to have a fountain drink instead of a can. I certainly would love to try more options from Haven but, I still have an issue with the price. The taste was much improved, but in a college town like Storrs, it's hard to justify the cost. read more

The chicken is crispy and tender, the spice is awesome. Coleslaw is good, fuego fries are the most incredible invention. Favorite fried chicken place, point blank amazing read more

Not gonna lie it's a good sandwich but 20+ dollars for what's basically a fast food takeout meal with a medium sized chicken sandwich, a small side and drink is wild. read more

This is a new fried chicken restaurant near the UConn campus. The food is excellent, fresh, friendly service, reasonably fast. I had the tendie meal for lunch, and the portion size was large, would have been able to share. The cost is slightly on the high side for lunch, about $20-22 for a combo meal. read more

Food is juicy! but a bit pricy. THE sandwich is pretty big sandwhich to devour but it was worth the bite.

Love this spot. Chicken is overpriced everywhere but you're paying for the flavor and for them cooking it so it's worth it. Never got uncooked chicken. If you get the spicy chicken watch out it's very spicy. Nice people overall good chicken spot. read more

Extremely limit food options. One tender cost $5. No fried chicken on a bone. Sandwiches contain Cole slaw Very over priced and not worth the trip. read more

Food wise, Haven Hot Chicken reminds me very much of Canes or other chicken chains. Small menu, standard food across the board. However, the service at this location was terrible. Fast food is supposed to be fast. Genuinely waited 30 minutes for a chicken sandwich and fries with no line in front of us. Another note to mention is that when the food is ready, the worker would call out the name quietly and one single time. Those sitting at tables further from the counter didn't even hear their orders being called. Overall, my experience was nothing special. Not sure if i would go back. read more

Food - Was very good about the time it opened. But it quickly started to change sauces and they began to have odd after tastes and the Rob sauce aint the same anymore. Spice - I love spice, but that medium is not medium. Based on my 5 or so experiences, the spice level is alway heavy handed and i just cannot finish the food. The fuego fries seem to not be as spicy. Cleanliness - overall fine. Service - pretty much everything else is fine but service. I have yet to have an issue directly with the server at the front, but i can sometimes overhear some rather concerning conversations coming from what Id assume to management. I watched, on more than on occasion with different female servers at the front, get reprimanded by management staff in front of customers. Not only was that uncomfortable, the way the female manager (im assuming they were a manager, a lady approximately in her 30s) was using wuite condescending and rather passive aggressive langauge. I understand the need to make sure people are doing their job, but she simply did not have to speak like that. Overall, it started well, but the food seems to have changed for the worst. I cannot eat here anymore because it doesnt taste the same, or I cannot handle the spice. Also dont berrate employees in front of customers. I have managed before, its very unprofessional. read more

Honestly the service was great, the sandwich was maybe even better than chick-fil-a for me, and the vibe was neutral. That sandwich really was good but if anything it is a bit pricey but I think depending on my mood on any given day it's worth it and I'd definitely go back for more read more

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Good chicken. Quite spicy. Over priced. I had the chicken and waffles. The syrup sauce was actually really good.

I'm always searching for the most perfect chicken tenders, very little coating, crispy, delicious. Their pickles slices are crisp with a hint of garlic. The Mac and cheese is da bomb. Banana pudding not too sweet, smooth, nice touch of whipped cream and nilla wafers. I really enjoyed my meal at Haven Hot Chicken, every bit. Last but not at all least, very nice people at the counter! Love this place, thank you! read more

Love the Mac and cheese bowl with chicken. Super super good and worth the price. the server was super nice. nice mural and cute location!

Tender, juicy chicken! My mouth is watering in anticipation of another visit!! This is seriously good, and deserves community support

Mediocre average sandwich. Most expensive chicken sandwich ever. 22-23$ for a fried sandwich meal is insane. Had to try it but won't return due to pricing. read more

Ordered the Not Chicken Sandwich and it was fantastic! The food was made and served quickly!Would recommend 100%

Got absolutely awful food poisoning here. Was vomiting for almost 24 hours. Do not recommend.

Our family just had the most disgusting thing happen to us. We ordered Cauliflower Bites, two orders of Tendies Trio, 2 cans of Coke and 1 can of Sprite. When we returned home with the food; the sodas were sitting on top of the FOOD!! Thereby contaminating the food. The two Banana Puddings were sitting on top of the Cauliflower Bites, contaminating the Bites. The cans of soda and the cups of pudding has god knows what kind of germs on them. The MANAGER said that the OWNER wants the staff to pack the food that way! REALLY!!! I think the CT HEALTH DEPARTMENT might think differently!! THEN; because the food was ordered online; we were told that there was no way to be reimbursed!! THERE WAS NO WAY ON EARTH THAT WE WERE GOING TO EAT NASTY CONTAMINATED FOOD!!!!! WE LEFT IT AT HAVEN HOT CHICKEN WHICH SHOULD BE CALLED HAVEN H*** CHICKEN!!! We are never going there again!!! Is there a way to give 0 stars? read more