Went in on a Saturday night to grab some dinner and listen to a live band. I've been to The Chop…read moreHouse location in New Haven, so my expectations were high and I really wanted to love this place. Unfortunately, the little details and service prevented that. Their site says that they have 15 taps featuring local craft beers, but once we sat, we were immediately told they did not have a number of items on the menu. Very few of the beers were local, so I settled on a Yeungling, which was unfortunately flat, sour, and warm. I returned it, and our server was happy to get something else. He did not take it off the bill however which was disappointing. Our server let us know that he was a very experienced bartender, but every time a drink was served, he grabbed it by the mouth of the glass. Gross. Also, several times, the server would ask one person at the table if they'd like another and run away before seeing if everyone at the table was OK. The pizza was the saving grace, and just the way I like it... Thin & Crispy (as stated on the Staff's uniforms). Cooked in a cast iron skillet, it was a unique, and welcome twist. I went for the clam casino special, which was very good. I would definitely get it again if available. Maybe with a squeeze of lemon next time. My wife got the chicken cutlet with hot peppers which was also very good, but totally overloaded with garlic. Wedge salad was good, but could have used a little more dressing. Maybe they just had an off night. I will try them again, but my experience and other recent reviews seems to trend that the staff lacks leadership and needs a significant amount of training. If they could get the management and service right, this place could unlock a ton of potential.

Update your beer menu that you hand out to diners...Sept 25?! It's November. Pizza had the best…read morecrust. Enjoyed that....my pizza tasted like garlic and it overpowered the rest of the pizza. I got the Klarides Village pizza and I wish I got something else. My husband's wedge salad was good and his clam casino pie wasn't bad. Burger presented nicely but lacked any seasoning and the cheese fries were tasty. I feel this place can be better, service be more consistent. Beer can be updated and fresh. Came for a music event and the lighting and stage are nice. Will come back to try pizza again, maybe just a sauce and cheese.

Stopped by this location after my college class nearby early evening on a Tuesday. I ordered the…read moreHot Tendie Combo ahead of time, so it was ready to go when I arrived. I was actually surprised by how empty/unbusy it was. This is one of their smaller locations, but that didn't bother me since I was grabbing my food to go. The tendies had a nice crispy breading and the chicken was juicy. I went with the Hot seasoning level and thought the heat was just right, definitely spicy, but still enjoyable and flavorful. I also got a banana pudding for my daughter since she loves it. Overall, I had a good experience and would definitely consider stopping back in the future.

Unfortunately, our experience with Haven Hot Chicken's food truck was extremely disappointing…read more I posted a solicitation on the CT Food Trucks website looking for food trucks for our Jack and Jill event on September 5. In the post, I clearly explained that we were expecting approximately 80-100 guests and that guests would be responsible for purchasing their own food. Amanda from Haven Hot Chicken's food truck reached out to me directly. She provided information about their food truck, confirmed that they were available on September 5, and specifically told me that we would not need to pay a deposit to reserve them. Based on that brief email conversation and a phone call, we considered the food truck booked for our event and planned accordingly. Unfortunately, Haven Hot Chicken never showed up to our event. We had no advance notice that they weren't coming, and we were left scrambling to deal with the situation while hosting our event. When I contacted the company during our event, I was told that Amanda no longer worked for the company, that she had apparently never entered our event into their booking system, and that there was no record of our conversation or the booking. While I understand that employees leave and that mistakes can happen, this was a significant failure in communication and event coordination. We had made plans based on the commitment we received from Haven Hot Chicken, and their failure to properly document the booking left us without the food service we had arranged for our guests. I would strongly recommend getting written confirmation directly from management and verifying that your event is actually on their schedule before relying on Haven Hot Chicken's food truck for an important event. We were extremely frustrated and disappointed by how this was handled, particularly because there was no communication from the company that they would not be attending.

Food is fresh and delish! Hidden gem in Seymour. I love burgers and fries and when I am craving…read moresome we always go to Valley burger.

Busy place with limited parking but delicious food at reasonable prices. Would absolutely eat here…read moreagain!

Fantastic chicken sandwich!! Best around, good service and good food. I will go out of my way just…read moreto stop in for a bite!

What a gem! Food trucks at breweries can really be hit or miss but this place is a delight. Really…read moregreat customer service and even better noms.

Absolute scammers. Posting BOGO specials on UberEats but just doubling the price…read more Avoid at all costs. They're scum and their food is EXTREMELY salty to the point of being unedible.

I walked in close to 12:30pm on this "Fat Tuesday" February 17th and was quickly greeted with a…read moresmile and genuine hello. I ordered the 1 Waffle and 3 Chicken Tenders with a bottle of water and a Starry Soda. The cost was just about $15.00. When I received my order and went to sit down at one of the tables, I noticed how many customers were coming in for takeout instead of sitting down. Which is all good because within the hour or so I was there, 20 customers had came and went, smiling with enthusiasm about the delicious food they were about to enjoy?? I must say that the waffle was hot and fluffy and oozing with flavor from the melted butter and powdered sugar sprinkled on top. This is rivaled my homemade version of Belgians. The tenders were hot, juicy and crispy and were turned up a notch when I dipped into the hot sauce and mustard sauce. I also took an order home for my sister to enjoy.

Legit went earlier with my family and the guy in front I guess was running the drive thru and one…read moreguy was in back while another was eating, we stood there for around 5-10 minutes trying to understand there's only 3 of them working but come on didn't even acknowledge us and we even did the "cough" to get his attention he turned around looked as us and continued whatever he was doing I legit said screw this service and we left. Won't be returning the store was literally empty just us as customers and one person in the drive thru with an empty parking lot like you really gonna ignore customers in front of you to finish mobile orders when all you have do is take out order and the guy in the back gets it ready for you

Some of the staff was really helpful. Food was fresh and cooked just right…read more Parking is a little strange though. I went around 4:30 and it was pretty quiet there, not too many people.

I think I died and went to heaven. lol. This is the best food I had in long time. I've been waiting…read morefor this restaurant to open and I had it bookmarked for quite some time. The food was out of this world. The Mofongo Bites were just simply delicious. The chicken on the Mofongo bites were cooked to perfection. The Sweet Chili wings were so delicious and crispy and I haven't eaten any wings that tasted that good in long time. The Rasta Pasta was so delicious that I almost dropped a tear. It was very creamy and so flavorful. Last but not least, were the delicious Jerk Tacos. The chicken on the tacos were cooked perfectly and just had so many flavors. The restaurant was very clean and I just love the interior design. It gave me that fun atmosphere vibe. The customer service was amazing and are waitress was incredibly friendly, outgoing, and very helpful. I will DEFINITELY BE BACK AGAIN!!

awful Save yourself the trouble- do not eat here. Took over…read more1 hour to get a lychee martini. That was not a lychee martini. Food overcooked, old grease. Ran out of rice- just gave mashed potatoes and said thats the only starch and the menu is a hit or miss.

Honestly, I was surprised to see the mall open on Memorial Day, but I figured today would be a good…read moretime to grab something to eat as I prepared to do a little homework for work. Enter Charley's, a food court eatery that was an easy walk to the mall. I've ordered from these guys a few times over the years since they opened, and honestly I'm kinda glad they are still here when plenty of other places to eat here have gone away. I mean, we still don't have a replacement for the Burger King that moved out a few years back, and I noticed the Cinnabon that had set up shop at this food court was gone as well. I went with the Bacon 3 Cheesesteak Meal, adding in the Ultimate Fries and Peach Lemonade. You are also given a free sample whenever you come here which is a nice touch. David was friendly when taking my order which is another plus. This food court's ambiance is about what you would expect in a Connecticut mall these days: a fraction of what it used to be in terms of traffic. Honestly, I don't mind it because that gave me more peace to begin doing some online training while I ate. The lemonade was a good refreshment. It does bug me that the peaches in the lemonade all want to settle at the bottom and not mix itself in when I stir it, but that's about my only gripe there. The fry on its own has a light crunch to it, not too bad of a spud. Honestly, the toppings added on to make the Ultimate Fries are what help make this side more flavorful and will probably be how I continue to order these fries in future visits. As for the sandwich itself, I've already come to accept that there is no such thing as a true Philly cheesesteak from Charley's, so it's best to temper my expectations when coming here. The roll it comes in was nothing special, but honestly I can't really complain when factoring in the price and convenience. You don't come here expecting a 5-star meal. You come here for something quick without breaking the bank. Once I take that into consideration, it's really all I can ask for.

Very puny portion, shocked at how small it was for the price. Not only that, but sandwich was…read moreunderstuffed. And NOT ONLY THAT, but I was supposed to get a BOGO and I only got one sandwich. Also, they gave the wrong chips and the drink was way over priced. I will never order there again.

I'm surprised I didn't hear the hype about this place until last week! My brother convinced our…read moregroup to take the 45 minute drive to try it out, and thankfully the 7 of us snagged a table instantly. As first time visitors, the flavor selection for the wings was pretty overwhelming - we asked for recommendations. I can't remember what everyone got, but I ordered the 10 piece Maple Buffalo. The wings were crispy and the flavor was great - the spice wasn't overwhelming and the maple was subtle. If the drive wasn't far, I'd be here more often!

I have never been to an establishment that refuses to allow anyone under 21 inside to simply eat,…read moreespecially at 3 pm on a Sunday. This is not a club on a Friday night. We were turned away because my cousin is 20. If we were able to provide proof of guardianship, we would have been allowed in. Who walks into a restaurant with legal papers showing you are the guardian?? When we asked the waitress why we couldn't just eat, she was very dismissive, rude and did not explain why this is their rule, she simply stated "its a cafe liquor license". My husband and I have been here over a dozen times and have only been carded half of the time, and we've ordered alcohol everytime. Riddle me that. There has never been any expectation to be 21 to just walk in. All of a sudden we can't let a 20 year old just get lunch with a water? I'm sure they got themselves into an underage drinking disaster but that shouldn't affect everyone else. I understand the rules are written on the website, but we've never had an issue previously so why would I think to check if I needed to bring guardianship paperwork with me? The entire experience was bizarre and unappreciated. We will not be back ever.