Well that was a really bad experience and a waste of a drive....
So we Showed up to the Harveys at 560 fairway drive thru and figured it would be faster and just as easy. ( Not having to watch the staff make sure they've made the food right ) ... Well I was wrong.
The youngest kid I've ever seen was at the drive thru. I'm All for kids working, I worked in fast food around his age, but this guy wasn't Even paying attention!
Example:
We asked for ketchup, he said "sure" and guess what happened when we got home... No ketchup. LoL ( we guessed that was going to happen and didn't check to see if he was actually telling the truth. )
So then we ordered two burgers and we received them and took them home.
My burger was completely wrong... Let's see.
-I asked for no tomatoes, got 2 of em ! Sweet !
- I asked for lettuce and oops, guess it confused them, and we ended up with no lettuce.
- My girlfriends veggie burger was missing hot peppers and lettuce, but had 5 ( yes... five! ) free pickles plastered on top.
Called the store and asks for manager. Turns out the manager ( Crissy ) answered and sounded mad I had called.
I explained the issue and she started questioning me "Why the staff would just randomly add stuff and take stuff away since its on the receipt she sees too".
I explained it wasn't the point "why."
We can assume they weren't paying attention at least....
She again starting trying to give excusing and I had to stop her to ask what she would do to resolve the issue ... Not explain it away.
Over her humming and ummming, it turns out we win the chance to have the same meals again...later !
Maybe they'll get it right this time ?
But the question is... Would YOU want to take the chance and have another wasted experience at this location of harveys ( Near toys R us on fairway )
.... Oh by the way ... Crissy the manager didn't even seem shocked or sorry that this had happened.
Not Even a sincere apology.
Good luck if you go... I will let you know when we take them up in the offer for this "free meal"..... read more