If I could give more stars, I would! Jared at Smart Buy Auto is hands down the BEST used car dealer…read morein the world. The entire experience was beyond amazing. Jared doesn't just sell you a car--he makes sure you leave with peace of mind, confidence, and a deal you can't beat anywhere else. If you live in the Salt Lake or Ogden area and you're shopping for a car, do yourself a favor and go to Smart Buy Auto. Honestly, if you go anywhere else, you're missing out. Jared makes the process stress-free, transparent, and truly enjoyable. The prices are unbeatable, the value is incredible, and the customer service is second to none. You don't just walk away with a car--you walk away knowing you made the smartest choice possible. Smart Buy Auto lives up to its name 100%!

I meant to write a review a long time ago but better late than never I guess. This is my second…read moretime buying a car from Smart Buy Auto and it is always such a great experience. So much so that I'm willing to drive an hour from Salt Lake just to buy a car from here rather than any other dealerships in Salt Lake City. Both times Jared has made the process of buying a car simple and painless. He gets all of our information ahead of time and we are usually in and out with a new car in an hour or so. I've never experienced that before EVER at another dealership. It's always at least a day long ordeal and so many hoops to jump through to get approved. We always get a great deal and something that works with our budget. Jared even helped us get approved for a car right after a bankruptcy. I would highly recommend Smart Buy Auto to anyone and everyone!! I love my new car!! Check them out, you won't regret it

Amazing dealership, if you can really call it a true dealership. I recently sold my daily driver…read moreand was in the market for a car. I was searching all day and looking at different lots, but they either didn't have what I wanted, were too pushy, or flat out wasted my time. I found them as I was traveling north up the valley and pretty much was going to give up after them if I didn't find the car I was looking for. I searched their up-to-date website that had honest pricing and no shady "call for price". I found a car I was interested in and headed there. I went in and was greeted and shown the car. I looked it over and really loved the personal touches they put on each vehicle they had (mine had a new set of rims and tires that fit perfectly with the vehicle). After test driving, rather than rush for the sale, Nate really asked questions to get to know me and explained Black Rock and their philosophy about how you should leave with a car that makes others wonder where you went, instead of a car that everyone and their mother-in-law drives (my paraphrase not his exact words). This is a small business I was glad I stumbled upon, and even happier I was able to patronize. I didn't read any of the reviews before I went in, but I wasn't surprised when I saw all the 5-stars on them. Thank you again for my Jeep, and I already have had a few people asked where I went and how did I get it at the great price I did. I definitely shared your website and will continue to do so.

We were referred to Nate by our friends who purchased their Tesla X from him & totally recommended…read morehim because of their great experience they had. Nate seriously listened to my wants on my 4Runner & made it a reality. He went above and beyond what I asked for! We dealt with Nate the entire time, from start to finish. He helped my husband & I find & customize my dream 4runner that stayed within our budget loan & monthly Pmt!!! He's not your typical sales person that tries to sell you a car ASAP just to make money off you, but rather he listened to our concerns & needs/wants & was able to answer and respond back quickly through out the entire process even when we were out of state talk about building relationships Thank you So much Nate we seriously appreciate ya! I can't tell you enough how much I my 4Runner and the constant compliments I get from folks. Definitely won't be the first or last car we purchase from you

Great experience. Fixed my hatch. Fixed my rear side mirror. Hand washed the car. No charge…read more Service Smile Free Can't beat that.

I gave this dealership multiple chances over a 4 to 5 year period and used them as my exclusive…read moreservice provider, but over time a clear pattern of issues made it difficult to continue trusting their work. On my two most recent oil changes, my check engine light came on within 2 to 3 days afterward for emissions-related issues. The vehicle had never had a check engine light before these visits. Since I stopped taking it here, the issue has not returned, which was a major relief. After a 100,000-mile service that included a valve adjustment, I developed an oil leak from the valve cover area. Prior to that service, the vehicle had never had any oil leaks. It was frustrating to go from a properly sealed engine to dealing with a new leak immediately after a major service. There was also an issue with the serpentine belt. It was replaced during that same 100,000-mile service. Only a few months later, when my wife brought the car in for a routine visit, she was told the belt needed to be replaced again due to age and mileage, and it was replaced a second time. This was especially frustrating because it had already been recently replaced. When I followed up, the duplicate charge was converted into a service credit, but actually using it became an ongoing issue. Each visit brought a different explanation for why it could not be applied. Eventually, I was told the credit was lost due to a system change, which effectively meant I paid for the service twice without resolution. On multiple visits, the engine oil was overfilled even after specifically requesting that it not be. This happened enough times that I started checking it myself before leaving and had to ask them to correct it on the spot. Brake service was another disappointing experience. I was charged $125 for a single rotor (not including labor), which I later found selling for $25 at Walmart. The repair did not resolve the issue I was having. I ended up redoing the work myself and purchased two Brembo rotors for the rear for $120 total, which was less than what I paid here for a single rotor. While correcting it myself, I discovered that basic steps like lubrication and hardware replacement had not been done, which explained why the issue persisted until I fixed it. I was also quoted around $1,500 per axle for shock replacement using aftermarket parts, which felt significantly out of line with typical pricing, especially given the parts used were not OEM. I understand dealership service is typically more expensive, but I still expected accurate recommendations, proper workmanship, and appropriate parts for the cost. Unfortunately, that was not my experience here. After multiple attempts to resolve issues directly with the service department, I did not receive meaningful resolution.

To all potential buyers: Please be extremely cautious before purchasing a car from Logistic Auto…read moreSales. They do not stand behind the cars they sell, nor do they bother to inspect or fix them. I bought a car from them on 5/8/24, and the very next day it wouldn't start. They sent a mechanic to diagnose and fix the issue, but it didn't resolve the problem. As of the writing of this review, the car has only run for one week since it was bought and has been towed twice already. I advise checking everything thoroughly and not trusting their word about any of their cars. I would be ashamed to have my company name associated with the low-quality cars they are currently selling. Your reputation has to be worth more than $8000.

I was a little nervous going to this dealership because so many seem to come and go from this…read morelocation. I was pleasantly surprised at how professional they were! I ended up with a great car at a fair price. I'd recommend them for sure. I wish you guys the best! Thanks!

Buyer beware! Unethical dealer, provable complaint, zero interest in making it right. Purchased a…read more2017 Ford Superduty from them. Large sticker on windshield that stated "Inspected" qualifies for extended warranty. Asked sales if there was anything wrong with the truck. "Just minor scratches and little things, great truck, it's was inspected" Received the truck and parked it in driveway overnight. That morning, backed up and saw a large oil stain on driveway. Got out, looked through the wheel well and saw a very noticeable oil leak seeping off the engine block. Crawled underneath only to find not only a large leak but a leak that has been going on for months/years based on the build up of oil everywhere. I'm not a mechanic, but if this truck was "inspected" anyone could see this truck has a major leak that had been going for awhile and should have been disclosed. Sure, I could have had it inspected, but that was already done be the dealer, supposedly. Reached out to Kapp Auto and instead of trying to find a solution, I was told I was questioning his character and that they "never saw it". Kapp Auto Sales either lied about the truck being inspected or lied about its condition. Either way it's unethical and I would caution doing any business with this dealer. I would also question any and all of these reviews. You've been warned.

If their auto repair shop and professionalism, is any inclinations to the quality of cars they…read moresell-Matt's threatening and non professionalisms' Should NOT be around people... Don't dare question him-gets really defensive [6'4" dude] walks right up on ya

Purchased 2 vehicles from here 2 years ago. We were treated & supported better than any other…read moredealership we've been too. We purchased the Total Care warranty, and their service department has also always been fast, and courteous. This will be where we go for both for all future purchases & service appointments! Thank you to the team!!

took our jeep there twice . they have no knowledge unless it throws a code . a bunch of silly…read moremonkeys working there both times they couldn't figure out it's a fuel issue . they didn't even bother to check fuel pump even though it had all the symptoms lol

We worked with Brennon and he was great! He was kind and honest and went out of his way to help us…read more We traded in a car we HATED for a Dodge Charger (DUB Edition) and we LOVE it! I would highly recommend U-Save to anyone looking for a reasonable priced used car from people who aren't pushy and will be upfront and honest. I would ask for Brennon too! Hey, Brennon's boss, give him a bonus or something!!! All in all, a great experience!

Miguel is awesome!!! He is customer service focused and goes above and beyond to help! I would…read morehighly recommend him!!! If you need a good car for a great deal, please go see him! You won't regret it!!!

So, I wasn't able to get a car here, but let me tell you something! Todd, is the best sales person…read moreI've ever talked to at a dealership. He took care of us all the way through the process and had a lot of knowledge and experience on it as well. When we are ready to buy a car, we will definitely be returning and working with him again! Thanks Todd! **highly recommend**

Just purchased a 2024 Kia Telluride with only 13k miles on it. Unfortunately, a week after the…read morepurchase I found out the entire wiring system in the rear door didn't work -- the door wouldn't lock and the window wouldn't roll up or down. Luckily, I thought I was protected because I bought Autolocity's most expensive "bumper-to-bumper" warranty. I even got the one that covers electrical problems! Before buying it, I even questioned whether it was worth the extra money, and the salesman assured me it would cover most major repairs and it was worth the money. Turns out that wasn't true at all. I paid $3k for the warranty, and it only covered $400 of the $1.1k repair bill for the door issue. I've only had the car for a couple weeks!!! Very disappointing experience. I wish I had been more skeptical about both the vehicle and the warranty because these warranties apparently cover almost nothing. They also ask customers for 5 star reviews then sit there and watch you complete the review while you're purchasing the car..

I attempted to purchase a used car from this dealership. I was given a purchase agreement which I…read moresigned and sent in. Later on I was given wire fund details on where to send the money and then I'd have to continue with other contracts. I received a call afterwards saying they actually sold the car to someone else. Thankfully I hadn't wired the money over yet, but it was a breach of contract and I just don't care enough to bring them to court and fight for the small amount of time I wasted. I do not trust this dealership and would be very careful on what you're signing and who is asking for what.

Just sold my very nice Acura to this firm. Got a truly fair price in a straight foward sales…read moreprocess. This is a family owned business and the way they conduct business reflects the integrity and other values of their family. Highly recommend doing business with the firm and their very polite and wholesome staff.

I've been looking for a small part for my Kia Sorento for months. A dealership recommended…read moreCrabtree. They were able to find me rhe part in 30 minutes. Amazing customer service.

The guys were super nice and I was able to source some hard to find parts that no less than 13…read moreother salvage yards both local and online were unable or unwilling to get for me. Saved my bacon big time.