Just like for another reviewer on Google,  Jordans reset my diamonds very poorly. The staff were…read morepleasant and cost-conscious while planning my ring. But the ring came back a mess. The diamonds were irregularly spaced, tilted at different angles, set at irregular heights and they snagged on everything. The ring is too embarrassing to wear. They were unwilling to make any corrections without charging me and offered no compensation of any kind for my deep disappointment and expense. They blamed the problem on the varied sizes of the diamonds. If that were the problem, they should have told me they could only make an ugly ring with them.  They displayed no pride in their craft or responsibility for their sale. I took the ugly ring to Richard Gretz Goldsmith who is redesigning it from scratch with my diamonds at less than what Jordans charged me. And Gretz offers a guarantee that if I dislike the ring for any reason I get my money back. I wish I had seen the other woman's review before I took my diamonds to Jordan's.

I needed a new watch strap, and instead of selling me one, they fixed my old strap, and wouldnt…read moretake a dime. Pretty good for these days.

Cyrus knows his stuff. He's newer to Oregon but he had a clock shop for years in California. His…read moreshop is clean and organized. No concerns that your heirloom will be lost in a pile of other clocks waiting for repairs. Give him a try. You won't be disappointed.

We are the Mundelein, IL Heritage Museum and had an antique wall clock that needed a major…read moreoverhaul. I put a request on a clock repair Facebook page to see if there was someone that could help us. Clocksmith Cyrus responded that since it was for a museum he would fix it if we would pay the postage and insurance both ways. We packed up the movement and sent it off. The repair required a complete rebuild of the movement. Clocksmith Cyrus completed the repair quickly and professionally. He sent videos of each phase of the repair and was extremely helpful in getting the movement installed and the calibration once installed. I would highly recommend his services to anyone requiring clock repair.

It's important to understand that when you visit this shop, you will primarily be dealing with one…read moreperson. While it is true that it is a husband-and-wife business, Mike, one of the owners, mainly handles the coins. His wife answers the doorbell and assists with paperwork and some jewelry assessments, but during my almost hour-long wait with my sister, I only saw her look at one piece of jewelry that came in. All coin transactions with customers looking to sell are managed by Mike. When we finally met with him, he spent over 20 minutes explaining why he would not be purchasing our Morgan and Peace Dollars. It wasn't because they were fake; rather, my sister had purchased them from the Bradford Exchange, and while they were in "PCGS type" holders, Mike noticed that many coins were cleaned, which devalues them significantly. He was very kind and even suggested that we take them to a coin show. Mike also mentioned that if I bring in items that require closer inspection, I should make an appointment. He indicated that appointments take priority. This is truly a "Mom and Pop" establishment, and you should expect to wait a long time. They are upfront about this and may ask you to return later if possible because the shop is small, has no seating, and wait times can be lengthy. This is the only reason I rated it four stars. I found Mike to be friendly and attentive, taking the time to ensure that every customer who walked in understood why he would or would not purchase the items they presented. I can not comment on his inventory because the day I came, we was so busy with sellers he didn't even have a chance to put any coins out on his displays.

Very Great service and such an amazing couple owning the business. I came in to sell some old scrap…read morejewelry and Mike showed me every step it takes to find the value of the gold. I left with a very good deal and some tips for the next time I buy jewelry!

Most authentic gem shop around. Al is a treat and was wonderful to help us out with some hand-made…read morejewelry. As mentioned in other reviews, great variety in selection of both cut and uncut stones, worth a visit!

Rockhound's dream, with a nice mix of rough, cut and finished stones. Stones are priced to move…read more Al is the perfect gentleman to guide you to some nice finds!!!!

Everything went well, we had a pearl necklace and bracelet restrung, not an easy task. It was done…read morewell, in a timely manner, and affordable.

A wonderful family business and great to do business with. They have a wonderful selection of…read morejewelry with competitive prices. I will definitely be using them again.

I stopped by with a family ring we needed resized, they did a great job adjusting it to a smaller…read moresize and it came back just beautiful. My son was very happy when we gave it to him. Pricing was reasonable and work was done with the allotted time frame.

Customer service is friendly and they do beautiful work, beautiful displays and lots of nice…read morecollections of jewelry! Will go back when I need jewelry repairs or purchasing of new jewelry!

The store was a huge disappointment yesterday 7-10-2026! We approached the west entrance to the…read moregrocery department and were literally accosted by a very aggressive man who wouldn't take no for an answer easily. He was soliciting funds for Teen Challenge a Christian based organization. Upon returning home I tried hard to relay my feelings about the experience and they literally wouldn't listen and in repeated tries they hung up on me. That's enough for me, Fred Meyer can absolutely ROT IN HELL. I've spent my last damn dime with this third rate retailer.

Fred Meyers just suspended a single mom of three right before the holidays, following an illness…read morewhen she was behind on her bills, right when snap benefits were cut, because I gave her a coupon that I didn't want. She used it and got it trouble. And now she's getting evicted Because she was behind on bills. With three children. She was already working overtime to make ends meet on a stress fracture in her foot. These big box stores are the enemy. They don't pay a living wage so We the People have to subsidize their employees income with our tax dollars, so they can get benefits like SNAP and Medicaid. And they don't give them any job security, firing them over something like coupons? Fuck you Fred's. I'll never shop there again

I had a great experience with Olufson Designs. I wandered in one day with questions about having my…read morering sized differently. They took detailed photos of the ring before, which were included on the estimate and receipt, and gave a clear estimate of what to expect. This is after we dropped it off at a different shop in Albany to have two bands soldered together, where photos were not taken of the ring at drop off and he felt overall uneasy about that experience. I really felt like everyone was friendly and helpful!

About a year ago, I brought a ring in to Olufson to inquire about having it appraised. The sales…read moreassociate was nice, told me they don't do appraisals, and that they generally don't recommend an appraisal them unless you are planning on selling the ring (strange advice if you ask me. I wanted to have it appraised for insurance). I don't think she knew that I brought the ring in a year or two earlier to have the gem identified (it was an inherited ring and we didn't know what the gem was). And I was told at the time that it was a high quality gem with high quality diamonds on it. She offered to buy it on the spot for $388. I politely declined knowing that the ring was likely worth a lot more. I finally had it appraised and the replacement value is off the charts. I know that replacement/insurance value is not equal to a purchase/selling price AT ALL, but the gold alone is worth 10x what they offered me. So shady. I would never go back to Olufson after this. Moral of the story: Always ALWAYS get a second opinion. Never sell jewelry on the spot. And maybe avoid Olufson.