Everything went well, we had a pearl necklace and bracelet restrung, not an easy task. It was done well, in a timely manner, and affordable.

A wonderful family business and great to do business with. They have a wonderful selection of jewelry with competitive prices. I will definitely be using them again. read more

It's my "go to" place! Went in there yesterday to buy earring backs and have my rings cleaned and checked. Had the best visit with Daphne! She shared with me about her kids going to school to learn about the jewlery business. Was very interesting! Then, I took in my mom's coin necklace to be fixed 2 days before my son's birthday (was giving it to him) and thanks to Randy they had it done in time! THANK YOU!. Traci read more

One of the few jewelers in town that still stocks a good selection of watch bands and will install them. Very civil clerk, good service, ease of parking. read more

Had a ring I bought my wife years ago that had the center opal fall out just a few months after I gave it to her. It wasn't a super fancy ring but it had sentimental value so I wanted to eventually get it fixed and I finally did in December. I was sick so I couldn't get it to them until one week before Christmas, but they were still able to get it repaired in time for me to put it in her stocking. They kept me informed of everything along the way, gave me a quote up front which they stuck to, and were very professional. My repair went very smoothly, would definitely use them again. read more

Very friendly and knowledgeable took my rings in for cleaning and will go back for sizing

I had my ears pierced 7 months ago and never switched out from the earrings that were used for piercing. I finally said it is time! I checked out jewelers in the area and decided to try Boucher's. I am so thankful that I did! The young sales lady was so personal and assisted me with all my questions. Since I felt overwhelmed with the whole process, never having done this before she helped me with changing out the earrings and I felt very comfortable with her helping me. Oh, one more thing! I got in on a sale they were having. I felt blessed. read more

Wonderful sales people, no pressure. I have had one antique ring resized, the work is excellent.I was so happy with it when hubby said that I was getting a new wedding band for Christmas Boucher's was the place to go. read more

Great service! Even though I didn't purchase anything from here I have to give them 5 stars and here's why...I took 2 wedding sets in for a diamond to be taken out of one & put into the 2nd one & a new diamond to be placed in the first one. The awesome jeweler there informed me that since I had purchased them from Shane company that I should call them first to confirm that I could have the work done elsewhere without voiding my lifetime warranty. He was so right, I called Shane & they have to do all work on their jewelry.So, even though this jeweler lost business, he did the moral & ethical thing by being honest with me and I'm so grateful. Thanks so much! read more

They did an excellent job with my vintage ring that needed repaired and resized. Very happy with their work and their customer service was awesome! My ring is stunning now!!!! read more

Boucher Jewelers - Jewelry Near Me - Keizer, Oregon

I have a family heirloom that was in need of some TLC and didn't want the piece sent out anywhere for repair and sizing. I knew that Boucher's was my place. I completely trusted that the repairs would be done in house and precisely. Better yet! They were done in record time and I was able to have my ring actually fit me on my wedding day. Definitely the only kind of service you get from a local family business. Thank you again Boucher's for making my special day complete. read more

I also had a bad experience with them! We purchased a beautiful wedding set from them, but I didn't want a real diamond (my chocie not my husbands btw). They replaced the diamond with a really nice imitation diamond, (we still paid quiet a bit for it) but they made me feel like I was being really cheap for not buying a real diamond. Then when the stone came loose and I went back they gave me big time attitude, said they couldn't guarantee it and charged me for fixing something that was their issue in the first place. I agree, horrible customer service with attitude! I too will NEVER use them again! I had a custom mothers ring made by Brad Jordan at Jordan's Jewelers in Albany! Great experience, beautiful ring, very personal and great customer service! Would take the drive again to go there! read more

Family owned jewelry store with friendly service. My friend also found his fiancee a lovely ring at a great price.

My daughter and her fiancé went here to look at wedding rings and found one they really like. They showed the jeweler which ring they wanted but instead of giving them the one in the case the jeweler took a identical set from under the counter. When we got home I was looking at her ring and noticed that the clarity of the diamond was not as good as the one in the case also the diamond had two flaws in it black spots. When we called the jeweler we were told the ring was not returnable for a full refund. read more

The owner did an appraisal for me on a ring I had purchased in another State. Instead of doing his own appraisal, all he did was copied a previous appraisal of the ring. When I questioned him on why he copied the appraisal and still charged me $60 he became very rude, and confrontational. I will NEVER use them, and will tell everyone I can to keep away from this business. read more

Knowledgable. Helpful. Gracious. And listen to what you are looking for. I have never been as pleased With a jewelry store. Services are done in store by experienced jeweler and the cost is less than what you find at mall stores. read more

We purchased a wedding ring and are very happy with it. We just changed insurance policies and they required us to get a more recent appraisal since the original appraisal was done three years ago. I contacted Boucher's and was informed that a new appraisal would cost $49. Maybe I'm wrong but I figured I wouldn't have to spend another $49 after spending thousands of dollars just three years ago. I guess customer service isn't what it used to be. I will have the appraisal done by someone else for the same cost strictly out of principle. read more

This is a great little jewelry store, quaint and friendly. Have been to buy jewelry a couple times but usually come to trade out watch batteries in my Armani's because I trust them. read more

I merely used this jeweler for engraving. I was told my husband's ring would be done within the week. More than a week went by and they hadn't even started on my husband's ring. I had to call them to find out when it would be done. The engraving did turn out nicely. read more

This is what a jewelry store should be knowledgeable, excellent selection, and an intimate setting. There is a reason why this place has been around for 3 generations in Keizer- a town where most businesses fail. This is where you go if you want a great deal and to be treated like family! read more

I had my wife's engagement ring upgraded to wedding ring. We had in mind what we wanted (adding one thin wedding band to each side for symmetry). He helped us narrow in on the design and custom made the rings and put them all together beautifully, as if it was all made together from scratch. Later I inherited a railroad pocket watch from my great grandfather. It has worked since he had it (maybe 75 years ago). They made it run again and cleaned it all up. It brought tears to my dad's eyes to hear and see it running for the first time ever. The prices are reasonable and the work and craftsmanship is superb. read more

We have gone to Boucher's for several years and have purchased several items over that time. This is the only place my wife will take her jewelry. Even after she moved away, she waits until we visit Keizer to have any work performed. Jeff has an exceptional eye and knows my wife well. He has bailed me out on many occasions when a gift is needed. He is very fair on evaluations and appraisals. He will make you look good for any occasion. read more

We have made several purchases from this store. All have been wonderful experiences. My ring was purchased and they did a one time appraisal and a one time sizing at no charge. Standard protocol for ring purchases at any store. Diamonds are guaranteed if you do routine checks and cleaning. Very nice place to do business with. read more

I do try and shop local. My experience today with Boucher's sales lady was one of the worst customer service experiences I've had in years. It was one thing after another--- a) I was misquoted a price, of course it became much more expensive when I came in to buy my item, b) the item also had an expensive shipping charge added on that was not given to me in previous conversation, c) the sales lady was snarky, extremely unfriendly, and was absolutely not interested in listening, in making the situation right from misinformation between herself and the original sales person who helped me, d) items were ordered that I didn't ask for and could not be used for what I wanted, and e) she never apologized for the confusion/never went to an owner in the back to ask what could be done/she let me leave the store frustrated and upset. And guess what? I'll never go back. - Aug 21, 2012 read more

Update- my ring separated AGAIN. This time it lasted a year and a half. I talked to another jeweler and this should not be happening. I will be taking my ring elsewhere to have it fixed properly. This is a family heirloom. :( read more

They do poor workmanship, then they are rude when you take it back. But they can fix it for another 300 dollars. Stay way from them.

Unless you have verified and complete descriptions of your jewelery and have them sign off on what you're leaving don't trust them with your pieces. I took a very heavy, wide, thick 14k gold ring with a stone in to be sized up 1/2 size and they either replaced the whole setting or carved the ring's gold away to the barest amount. Most of the ring is gone! The whole band is now so thin and narrow that it doesn't resemble the one I took in at all. They deny everything of course and have all of their comebacks ready to state including "people don't look at their jewelery that closely, We'd never do that, it's against our policy, how would we stay in business this long, our reputation would be jeopardized,it's normal to loose some band size when the sizing is done, etc." They not only steal from you, they turn the tables and try to make it appear that you're trying to falsely accuse them to gain something. I was a return customer and will never go to them again for anything. Be Warned! read more