Really nice person to do business with. Once was just a battery that he took care of quickly, but…read morethen helped get the band sized right, all within the few minutes that I waited. Other time was an old watch that simply couldn't be fixed. The owner was very up front and frank re his not being able to get the parts to fix the watch. After many hours of on-line searching and contact with the watch company, I found out that no one, not even the factory, could fix the watch. This gentleman really knows his stuff and is honest to deal with. Looking forward to bringing some other watches for repair to this shop. Without question the best place for anyone who loves watches.

Always performs an exceptional job. He can repair any watch you take to him. I have used his…read moreservices for 2 years.

Love this place! Jackson Jewelers is a staple in Salem, Oregon. A family-run business, run by an…read moreincredibly kind family, who knows their community inside and out. They care passionately about what they do and have for many, many years! They do it better than anyone else in Salem! They care about the people they serve and work toward getting the perfect piece for the unique people they are helping. Jackson Jewelers helped my husband select our engagement and wedding rings over a decade ago and we've received top notch service every time we've stopped in for repairs, cleanings or other jewelry purchases!

I do not know if other customers react to the ambience inside the store or on the street the way I…read moredo. I am elderly, and remember a downtown very different from what now often looks to me like the Tenderloin. This is not the fault of this store, but circumstances now make entering like being processed into a high-security facility. The focus is now on high-end work, and general services like wristwatch band replacement are no longer available. The staff was faultless in civility and instead of saying no, we can't do it--as is so common nowadays--I was referred to another business which I happened to know was reliable. That is, it was informed advice.

Friendly staff and Anthony especially was a huge help! He quickly acknowledged my needs and offered…read moreme various good choices, not only that but the gift recipient ended up absolutely loving her gift! Huge shoutout to this Harry Ritchies

my husband bought me a necklace maybe a year ago and I've had to replace the stupid chain three…read moretimes now!! my $20 chains that my kids have gotten me last Years!! NEVER PURCHASE ANYTHING FROM THEM!!! If I could give negative stars I definitely would!!

More disappointment. I wanted to support businesses in downtown Salem, and Vernon's has a nice…read morelocation and the staff is friendly. I brought in a diamond necklace that didn't hang quite right, it keeps facing the wrong way. The girl said she knew just what new setting would fix the problem. I was happy. I waited for months until I got the call that it was ready. It wasn't right. The new setting just kept the diamond from sliding back and forth along the chain, it didn't keep the diamond from turning backside-front. And now the chain has been cut and soldered to a fairly plain basket setting, in comparison to the sleek and sophisticated original setting. You know the bumper sticker around town that says "Keep Salem Lame"? Well, I feel like now I have a lame necklace, courtesy of Salem's most visible jeweler. The employee insisted that "the misunderstanding" was on my part, not the store's. Whatever, I still can't wear the necklace, hundreds of dollars later. (I've been going to jewelers for decades without this kind of problem; I won't go to Vernon's ever again. I waited a long time to make this review because I was trying to just forget about it, but the necklace was an anniversary gift and I hate that it is ruined.)

Shady owner. Took a gold bracelet here to resize - the young woman waiting on me said she'd have to…read moreget the owner to give me a price and they would keep it overnight for this and said she'd call me back. One week, no call. I call them, leave a message. No call. I finally get someone when I call, week two, and the woman tells me it would be very expensive to shorten. I ask when I can come get it. She will call me back. No call, three weeks. I leave a threatening message that I will be coming in and if I don't have my bracelet my next stop will be the police. Show up, no bracelet, relay my concerns. Young woman says it's in a locked office that she can't enter. Fine, get a call back that it's ready, go in and collect my bracelet. Three weeks to one month. During this I notice my voucher says "anything left longer than 60 days will be considered abandoned". So that's the scheme, I guess. Wonder how much merchandise there is ill gotten goods. Watch out, Salem, another disreputable store owner. On alert: Salem PD.

I went beginning of August to get yarn and was shocked to find that the yarn aisles were not only…read moredrastically reduced down to two aisles (there used to be at least 3 when Joann's was still open), but that the lighting on one aisle was covered with Christmas decor to the point you couldn't even properly see the yarn that was on it. I had to use my flashlight to see what I was looking at without walking to the walkway multiple times. There are very few yarn stores in Salem anymore so to not even be able to shop properly is extremely frustrating.

Great place to find all of this stuff I'm looking to complete my projects with. They have a great…read morevariety.

The very best Clocksmith you can get! My Grandfather clock…read morehad been inoperable for 2-1/2 years after a move. Cyrus came in my house, took my clock completely apart and repaired everything that I knew was damaged and other things I didn't even know were damaged! The intricacy, knowledge and care of his work was truly amazing. Please, if you need a clocksmith for your treasured clock, be sure to call Cyrus. You won't find anyone better.

Cyrus knows his stuff. He's newer to Oregon but he had a clock shop for years in California. His…read moreshop is clean and organized. No concerns that your heirloom will be lost in a pile of other clocks waiting for repairs. Give him a try. You won't be disappointed.

I was in desperate need of some emergency money to have my electric reconnected. when I arrived at…read morethe Lancaster Dr. All that glitters location was greeted with smiles and professionalism throughout , However one bright star shined above them all for me. The young lady behind the counter not only listened to my needs she went out of her way in order for me to receive the full amount necessary to pay my bill. I am quite certain she could have offered me less in my hour of need, she however showed me true compassion and understanding. so for that and so much more thank you Abbey....blessed be Scotty Covert

I have been a customer for years I like the staff very knowledge in anything you need . Friendly…read more.nice ,polite ,my favorite is Birdie she has a way with her words where I can understand she is very funny .

Initially I went there just to get an idea on the value of my 90% silver dime. Outside the…read moreestablishment looks kind of quiet and isolated but. on entering it was very nice and big. They were very friendly and knowledgeable and I ended up up selling them all my coins at a reasonable offer Siew

Called and locked in a price, drove from Eugene and waiting almost an hour! There were many people…read morethere with hordes of gold rings, brackets, chains, you name it wanting to sell it, and they were all ahead of me, some taking 30-45 minutes. Insane when you just want to walk in, pay and leave. While the staff was professional and friendly, my time is worth something and I don't see this as an option in the future for my precious metals purchases.

They did a beautiful job repairing and restoring a necklace from my childhood so I could gift it to…read moremy niece. Would definitely recommend!

I walked in with hope that this place can fix a broken necklace. Darrell and Diane were able to…read moreweld/fix the necklace in short time and did a great job. I ended up staying a little while as I enjoyed talking cars with Darrell. Great business, great honest people, and a great assortment of many different quality jewelry. Thank you both, Darrell and Diane! Hope to see you soon at a car show, or at the bowling alley! -Jay

Last Friday (8/8) I went to pick up a prescription. I was there at 1:29 and they had the pharmacy…read moreclosed for lunch until 2. Okay, so I went and grabbed a drink and snack and then went back to wait, I was the only person in line. At 2:03 when the pharmacy opened back up a pretty big crowd had formed, but I was first in line and thought nothing about it. Boy was a I wrong. The male pharmacist decided to call every elderly patient (3 of them) before me. Not that they had been there before me or anything, just because that's what he wanted to do. Finally, at 2:30 it's my turn. They say my prescription wasn't called in. Awesome. Show back up the next day in the drive thru, cause you'll never catch me inside again. The lady said they had the prescription but that they hadn't filled it because they didn't have my insurance info? What?!?! I was just there at the end of May...you had it then, what happened to it? So I told the female that my insurance is the exact same and has not changed. She then tells me she needs to see if they have enough pills because she doesn't think that they do....its 10 pills! She came back and informed me that they do in fact have enough to fill it but then tells me I will have to come back in a few hours... what on earth? Then on 8/15 I call in a prescription refill that I will run out of on 8/19. They tell me I cannot call it in more than 2 days in advance...so I call today on 8/17 and I'm told that they're so busy they don't know if they'll have filled in time (8/19). This pharmacy location is the very definition of you can't fix stupid. The fact the front door cashiers are more competent, friendly and doesn't ignore customers is a sign maybe they should be the one to train these overpaid pharmacists. Just a thought

1-STAR IS WAY TO HIGH…read more This review is specifically about the Walgreens Pharmacy on River Road, Keizer OR. (I am hoping not all Walgreens are this bad.) For the most part the staff is friendly and helpful, although there have been times when staff members act like you are inconveniencing them when asking a question. Rather, I believe this is a STAFFING / CORPORATE PROBLEM. When a doctor calls in a Rx, it shouldn't take more than 3 days to fill it, nor should the customer have to call in for a status update because they haven't heard anything. When a customer uses the automated voice system to call in a refill, the same customer shouldn't have to call back 5-days later looking for a status, only to get the ridiculous automated system with the ever so helpful message of "we're still working on it". For me, the final straw was when I called 5x over the course of 7-hours (10:47a, 11:54a, 12:04p, 2:58p, 3:23p, and 6:17p) and waited for 34, 16, 2, 11, 3, and 13 minutes respectively, looking to speak with a pharmacist to get an update, but instead getting the useless automated system saying "I'm sorry, our staff is answering other calls', or, my personal favorite "There are more then 3 callers ahead of you". If you are that busy, hire more staff. If you can't find staff in the local area, have someone from another store cover and pay them a travel stipend. If you are overwhelmed because of recently onboarding Rite Aid customers, then temporarily pause accepting new customers for a brief period of time. (Of course, we all know if the option were to make $1 profit vs. inconveniencing 100's of customers, Corporate would choose the profit.) Patients shouldn't have to call, and be subjected to that silly automated phone system, just to track down a pharmacist, to get a prescription that was placed 5-days prior. If I ran my customer service business this way, I'd lose all my customers. DO BETTER WALGREENS.