I was in desperate need of some emergency money to have my electric reconnected. when I arrived at the Lancaster Dr. All that glitters location was greeted with smiles and professionalism throughout , However one bright star shined above them all for me. The young lady behind the counter not only listened to my needs she went out of her way in order for me to receive the full amount necessary to pay my bill. I am quite certain she could have offered me less in my hour of need, she however showed me true compassion and understanding. so for that and so much more thank you Abbey....blessed be Scotty Covert read more

I have been a customer for years I like the staff very knowledge in anything you need . Friendly .nice ,polite ,my favorite is Birdie she has a way with her words where I can understand she is very funny . read more

Very professional and friendly service from are favorite employee lacey! We are very pleased to be able to come to a pawn shop and reicieve honest opinions and advice from her every time we come here! Thank you read more

dont pawn here. thiefs. stole my moms $5000 ring. said it was misplaced. all i got was lies from the worthless manager debbie. we are looking , its here, its just been misplaced. been waiting months. was offered $425. what my loan was, and some crappy ring no appraisal. the crappy manager deb acts like its no big deal someone in her shop stole my ring. don't pawn here . theifs theifs liers liers read more

Love the employees, selection and variety, along with the extremely fair prices that include their 0% interest layaway option! My favorite joint to buy tools and pew pews!! read more

My husband and I went in looking for a new wedding band (I reacted to the metal mine was made of). We had Ruben helping us and he was hilarious and very friendly. They had great selections at a reasonable price to choose from. Thank you for your help! read more

All That Glitters - Jewelry Near Me - Salem, Oregon

What a joke of a pawnshop! Isn't the point of a pawn to get a loan?? I understand it's a business that needs to make money but it's a pawnshop! So I'm thinking it's basically like a payday loan right? I Bring in my valuables they give me a loan with an outrageously high interest rate. Sounds simple enough to me yet I've been here a few times to pay their fee for a loan and I've picked up everything I've ever pawned here. With all that being said they know I have a 100% pick up rate which means they got paid and didn't even have to sit on my property to sell plus I'm bringing popular items to pawn but since they have already made to many bad loans and are stock piled with similar items to mine they make me feel like they are really putting their jobs on the line by loaning me nowhere near what i was asking for while taking in zero account of my 100% pick up rates while at same time telling me they shouldn't even be loaning the 60$ on the nearly 400$ worth of items I brought in. I'm obviously in a tough spot if I'm at a pawn shop and clearly many people don't come back for whatever reason and they are "forced" to sell their items to recover the loan but when they don't consider the pick up rate it's like a compassionless slap in the face as they're basically saying all of your items are garbage. The only reason I come here is because the time of day I get off work and certainly not the unfair guilt ridden customer service. Because there is another shop in tow that's 1000% better across the board on consideration of pick up rates, friendlyness, simpathy of their customers situation. Unlike this place dictated by corporate to squeeze every penny they can until they lose every customer they have. I won't be coming back after retrieving my things. read more

This pawn shop used to be a family owned business for many years and at that time they were awesome. But, in January 2023 they changed hands and have gone downhill ever since. They used to have a wonderful warranty that was freely given with every jewelry purchase. Now all jewelry purchases are "as is", unless you pay an additional price if 10% of the purchase price for a lousy 1 year warranty. Three days ago I bought a gold bracelet for $1,200 "as is" with very poor customer service and not even a "thank you" for my purchase. I will never shop there again and do not recommend them. read more

All That Glitters is not what it appears to be. First they're too paranoid to actually be a pawn shop. The elderly woman accused me of stealing what I had brought in while holding my proof of ownership in her hand. All she had to do was look at my i.d. Her statement made me concerned. I mean that paranoid maybe someone should do in-take? She literally got a crazed look in her eye, then she told me I had to leave because I had been in there multiple times trying to unload these same goods. This had been the first time I had been in their establishment in a number of years. If they truly believe that someone is in there with stolen goods they need to call the police, but then I would have told them my story and they would have left shaking their heads, because I could prove ownership. As I said paranoid! February 2023 All That Glitters was bought out by Smart Pawn Dakotas, Orlando Florida. A firearms dealer out of Florida, Texas, North Carolina, Arizona, North Dakota. Owned by SMART Financial Operations LLC, their parent corporation. Do yourself a favor - Buy local - Sell Local - Screw Smart Pawn Dakotas! read more

My vehicle broke down. So I was in dire need of funds to get repairs done. Brought in a few top of the line smart grow fans with humidity, digital reads, syncing, the whole Shebang. Place tried to wear me down. Because of my situation. And how much I needed to have the ability to get around. Offered me pennies for a loan. Then laughed when I couldn't accept it. ZERO STARS TO THE BOTTOM FEEDERS. read more

Just calling around town checking to see who buys silver. Called and talked to Debbie, asked her a couple of questions, got the answers I needed. As soon as she thought she had hung up I heard her asking the question I had posed to her in a mocking voice, to her coworker. Don't bother shopping somewhere where they have absolutely no respect for their potential customers. read more

I'm so happy to write a review for all that glitters. The employees are very friendly and make you feel very comfortable. They are honest and give you the best deal they can. Check it out. Very lovely jewelry for sale. read more

We have had a wonderful relationship with ATG in Milwaukie for years. Always fair with us and willing to go the the extra mile to help us out, be it a pawn or an outright sell of an item. This store, however, completely SUCKS. We took a men's Movado Museum watch (original purchase price was $595) in to sell and were first offered $120, but given advice on who else in Salem might want to buy it for more. Went to the other place who declined to buy it. Went back to ATG to take them up on their $120 offer. Manager stuck her nose in the transaction and made the counter clerk look up similar watches on eBay, which were nowhere near the quality of the one we have. Their return offer was $30, with sincere apologies. If I have something to pawn or sell, I'll go to Milwaukie. Avoid this place. If I could give it zero stars I would. read more

So let's say that your parents hand you tons of ugly jewelry and tell you to do with it what you please. What do you do? Pawn it of course! So to All that Glitters I went, where I discovered that they don't care about precious stones, only gold and diamonds. And gold plated anything is worth nothing to them. Same with pearl necklaces. Ohhh-kaaay... Do you know what I can hock the crap that you guys won't take? Answer: Gee, um, nooo, uh...gosh sorry." Helpful. Anyway, I've never pawned anything for a loan, so I don't about the business in that aspect. The people who buy crap sure are eager for the gold though. I think if I told the guy that I had gold dust in my pocket he would have jumped over the counter and tired to lick my pants. read more

I believe that this is the best, most honest and helpful pawn shop in Salem! I have used others and they do not come close to All That Glitters! The store is clean, does not give off the vibe of a "pawn shop".. the staff are personable, knowledgeable and just a joy to be around. I have used this store for years and will never use anyone else! Sincerely, Sherrie Rodriguez read more

Bought a ps3 that was advertised as 250 gig and found out it was only 160. They would not work with me or correct their mistake. 2 stars for having affordable items, but lousy customer service. read more

I wouldn't even give these people one star if I didn't have to to tell you I hate these people more than anyone on the face of the earth, and I do not hate on Gods children! My only consolation is that they will meet Jesus some day and have to account for their actions. They are nothing but thieves and liars, and unfortunately I did not find that out in time to save my precious memorabilia from their greedy clutches so they could make big bucks off my loss that they planned! There should be some laws about being contacted when your pawned items are coming due, but if there was, these greedy people wouldn't make money off old forgetful people like me. I came in early to pay to avoid that and they talked me out of it, and then I forgot that I didn't pay that day and came in about four days late, which the guy who talked me out of making my payment said wouldn't be a problem, but guess what? they took everything! The guy lied and said he never told me that, I just cried and said, shame on you! He had no conscience, none of them did! They are crooks and liars! Don't deal with them! read more

Best pawn shop ever they have hella stuff and they're very nice the guy working the gun counter was also pleasant and informative. Came here from Seattle and was very pleased I will be coming back asap !!! Lovely selection of jewelry and guns read more

This place is a joke. I went in to pawn something off and they tried to give me just barely over $100 dollars and selling the same item for about $480 and all I did was ask why they were only willing to offer little over $100 when they were selling one at least 3x that price and the lady shut the case my item was in and told me that I should go somewhere else. That was unbelievably unprofessional and childish. That woman with blonde hair should be fired and all of you should be ashamed of yourselves for the way you treat the people who pay for you to have a job and a paycheck. Without us you'd be unemployed so have some respect and grow up. read more

All That Glitters has a great collection of jewelry. I bought an excellent ring for my wife here. She wants to upgrade for our 20th anniversary soon. This speaks volumes for the selection they offer and the prices are lower than most retail stores. It's also fun to just look around at the guns and tools. I've also sold some tools here and got a fair price. I recommend them highly. read more

Hi,my name is Terry Saunders: I've found this business is quick and courteous responding to serve the customers,and gives a fair price for merchandise as well as prices for items on sale. They are a outstanding store in the Salem community. read more

There's lots of place to go in Salem, I don't know why anyone would go to this place. It's a dump. The employees are complete rags. Offering completely unrealistic prices at every level. I wouldn't waste your time read more

NEVER GET JEWELRY REPAIRED HERE !!! Ive been going here for over a year buying countless amount of jewelry. The jewelry customer service has always told me to get my jewelry repair here. So once a piece of my jewelry needed repairing i finally went to get it repaired and once i came to pick it up the customer service women named Maria told me that my jewelry was broken even worst than what it was when i brought it in. my jewelry was in 3 different pieces and the manager Debbie has the worst attitude ever she didnt help me with anything. I had to wait 2 weeks to get it repaired by a better jewelry repair guy up in portland. Not to mention i live 30 minutes away and i jad to come here 3x total just to have my jewelry repaired??? and its still discolored and the links looks horrible i dont even wear my bracelet anymore after being repaired. read more

The manager Debbie is rude beyond belief! Good selection of jewelry and prices but not sure it's worth dealing with her! I will shop elsewhere. read more

Unfortunately I can't give this business 0 stars. I went in to see how much I could get from selling a .25 carat diamond ring and they said they would only give me 90 cents. Didn't even look at the diamonds just looked at the band and weighed it. I don't recommend coming here If you want to sell something worth value. read more

Prices are higher than retail. Customer service is non-existent. I would not recommend this place to my worst enemy.

I have been a satisfied customer for nearly 10 years. I have 3 acoustic guitars and a handful of guitar effects pedals that I have rotated in and out for pawn loans, in those times that I need a little bit extra money. The customer service has always been great. I do my homework, and I know that I can't expect more than 1/3 the value of any item, as they are in business to make money. That is fair in my book. I think that fairly often people go to a pawn shop expecting them to pay or give a loan for close to an items resale value. They wouldn't be able to stay in business if they did that. I have observed interactions before, where a very unrealistic customer has gotten upset and stormed out in anger. Let's face it, we have all let our emotions cloud better judgement from time to time. The thing that I really like about this pawn shop is that over the years, I have built up a very good rapport with them. I have never let a contract expire and always get my stuff back. I have been a very good customer, and at times they have awarded me with slightly bigger loans than they would normally feel comfortable with, due to my stellar record. Over the years, I have been to many pawn shops, and only a few of them have felt like I was being treated as a valued customer. Lastly, if you are considering a pawn loan from them or want to sell an item to them (or for that case, any other pawn shop), my advice is to call in advance to see what they will take for a loan or are interested in purchasing. I have made the mistake of bringing several items in that they have not been able to take. This list does vary a bit from place to place, as does the amount that a shop will value an item at. In general, All That Glitters has been able to loan me as much or slightly more than the competition. I just stick to the few items that they have taken in the past and rotate them in and out as necessary. read more

All That Glitters has an amazing selection of jewelry. I've never thought of going to a pawnshop to purchase jewelry before, but I stopped in here on my lunch break to kill some time. The staff was much nicer than I expected from a pawnshop and they actually knew what they were talking about. And gave me a pretty good estimate on how much it would cost to fix a saphire ring i have. read more

I give them -5 stars. Called All That Glitters Jewelry & Loans to let them know that I had an item stolen last night and received counterfeit money for it, and she totally blew me off, all I was trying to say was to please watch out for this, and she wanted nothing to do with me. I think this seems to me this must be the place where stolen items go.... Very RUDE, very unprofessional. read more

This is an amazing place. They have quality jewelry and excellent customer service. I've been coming here 16 years. They are the only ones I let take care of my jewelry. read more

OWNERS ETC: Today, Tues July 11, I went into the Salem location of A T G'S. A sales woman "PEGGY" assisted me and the only word I can think of to describe her personality and her sales skills is FABULOUS. Charming, welcoming and very knowledgeable about the pieces I looked at. I bought one lovely ring and put another on lay-away. I went in to LOOK. Have already told several friends who will also be going in when Peggy is there. Thank you ALL THAT GLITTERS AND A SPECIAL "THANKS" TO PEGGY. Sincerely, Yvonne Souza for Calvin Horner. read more

All That Glitters has no friendly employee's at all! The older last that works in jewelry is by far the nicest and the only friendly employee in the whole building ever! No one smiles they only sneer and can't hold a conversation. This is customer service people. And the prices are not the greatest as days in the other reviews. I have been here several times and will only return if in dier need. I know many people who agree witg this statment due to the Furness of this company and the way you are treated for even walking in, like your an inconvience to them and or your a lowlife and not just myself but I have witnessed them treat just about everyone I have watched them interact with! Learn some friendly customer service people And the Thou Art Better Then You attitude is bs!! read more

I'm writing this based on my experiences as a former full-time employee for more than 5 years. Consider this: you take a loan for $100 against "grandmas wedding ring", knowing it's worth considerably more and has priceless sentimental value. You come back in a month to pay off and pick it up, but they can't seem to find it. They tell you to be patient and they will call you in a day or two. Three days later you go back and it's still missing. The manager then tells you she will talk with the General Manager and get back to you. The GM, who is also a co-owner and former president of the Oregon Pawnbrokers Association, is highly skilled at minimizing the damages caused by inept store management. The store manager finally offers you a "settlement" for the amount of the loan only. You may not have realized it , but on the back of the contract you signed, it says in small print that they are liable for "only up to the amount of the loan". You have 2 choices: hire a lawyer and try to fight their vicious legal team which you probably cannot afford to do, or accept their $100 offer. You reluctantly accept the offer. Now comes the ultimate insult: after you are handed the refund, the store manager then says that you are locked out in their system and they will never do business with you again. Like it was all your fault! This really does happen. Remember, you are playing their game and they are the home team. Please consider carefully before choosing to do business with "Oregon's most trusted pawn shop"!!! read more

Horrible customer service! She treated me like I was a nuisance and interrupting her day. Personally,even though theyre conveniently located 2 blocks from my job..ill spend my money somewhere else next time read more