Customer Service was really awesome and friendly. We came from Beaverton which we were able to get…read moreour bottles dropped off at Fred Meyer and hand counted. Here in Albany, we got them dropped off. Being non Oregon residents we were able to get helped at the customer service desk which always awesome and very cool. We got a receipt where we were able to redeem for cash at a nearby machine.

Yeah! Recyclin at its best! Nice and clean, good, friendly people. What else can I say?read more

Apparently, this is the only garbage service company in the Albany/Lebanon area. This is called a…read moremonopoly to not have other options. Celeste was rude and condescending. Every time I tried to discuss the fact that their truck backs down the street for 5-6 house lengths at 6:30am she kept turning the conversation to she can't do anything about the time they pickup, and Residential pickup time can start as early as 4am. I told her I am not dense, I know you can't control the pickup time, the problem is the driver being lazy and backing all the way down the street beeping all the way at 6:30am. I told her if Home Depot can driveway down the street and turn their huge delivery truck around, so can their driver. There is no need to be blaring that back up alarm for the length of 5-6 houses at that early hour. I asked to speak to the owner of the business and her response was, since I was NOT a customer, she wouldn't let me speak to the owner. Wtf?

They withdrew 2 payments from my checking account same day same amount, when I telephoned I had a…read moreperson (female). Explain to me repeatedly the same thing over and over how I must have it set up on automatic payments and also Bill pay. I explained that I did not have it set up that way, I only had it set up for automatic payments. In the past this has happened before and they just reversed the payments no big deal. Not this time after her going on and on, how it must be my fault, etc. then she informed me they could give the money back but it would take 8-10 weeks. Seriously? It was still pending in my account. I said OK do whatever you need to do, she puts me on hold and then tells since the name on the account is my sons since he rents the house she needs to talk to him. I just gave up then. Even though my name is on the main account. I have never dealt with anyone like at Republic, in the past the person I dealt with was super nice and helpful.

Service is unreliable and office staff is combative if you call with a complaint. Wish there was a…read moredifferent option for refuse service.

From the owner: Republic Services delivers comprehensive recycling; waste and environmental services to support…read moreyour business; home and community. Republic Services Recycling Centers use state-of-the-art technologies to process materials like cardboard; metals; paper and plastics; contributing to the circularity of materials and helping communities and our customers meet their diversion goals.

No alternative in town. Service is regular, at a fair price…read more Their dumping/recycling site is convenient.

This places call center is absolutely shit. If you call anytime after 4pm they don't answer and…read morejust leave you on hold until the place closes at 5pm. I had someone answer the phone after being on hold for a long time already and they didn't say a word until I hung up the phone. This is all happening because they missed a pick up and keep telling me they will pick it up and they never do! This place is ridiculous and full of lazy people

Broc, Jeremy, and the owner of Republic (and all others that helped) are absolutely the BEST "Human…read moreBeings" you could ever wish to encounter when extreme help is needed. When my sister, Kara (Sanders) Taylor was murdered and dumped out on their property (Late July 2023) ... They were the "FIRST" to offer their services including labor & equipment in order to bring Kara Taylor home to her families. After days of searching, these two men were able to locate my Sister, Kara. Without them, we would never have had closure and Kara would never have been laid to Rest. Our families give a SPECIAL Thanks to Broc and Jeremy for all the care and dedication they gave law enforcement and our families during this difficult time. Their selfless acts made our family whole again. We also give Thanks to their employer, Republic Services for allowing it to happen. We are forever indebted to ALL of you! With All of Our Love, Sanders/Taylor Famlies

No hours available online anywhere! You call the number listed and it takes you to Republic's main…read morephone which has exactly zero information about this landfill on it. There are maybe 2-3 things people actually need to know about this facility: 1. When is it open not available 2. Are there any limitations to things I can drop off? not available 3. Oh surely there will be a phone number I can call since I can't get that information online (like I could with any other business in 2018) ohhhh, nope that isn't a thing either. Congrats, Republic you guys are really crushing your customer service.

Last Monday was our regular pickup but our debris was not picked up. On Tuesday I called Republic…read more She said she could see no reason our debris was not picked up and said she would schedule a special pickup on Wednesday. Wednesday came and went so on Thursday I called Republic again. The lady said there didn't seem to be any reason why they hadn't come on Monday or Wednesday but would schedule a pickup for Friday. Well, it's Friday and no Republic. Our can is full which means that we will not be able to remove any of our removing plants that would normally go out this coming Monday. Service leaves a lot to be desired and customer service obviously has fibbed to me just to get me off the phone! Not a happy camper! Friday 1530 - the truck came and picked up the debris. All is well now!

Apparently not having competition means not having good service. We have consistently received very…read morepoor service from Republic services for several years now. Not being able to contact somebody locallin the local office is extremely frustrating. The current situation is we have been waiting for three weeks for a new yard debris can because the one we have has a broken wheel. Every week I call and they have a different reason for why it wasn't swapped out and assure me wil at our next trash day. Still waiting...

This place is a disaster…read more The outside of the center often has bikes/dogs scattered near the front door and parking lot. There's a LOT of loitering. Inside, it's absolutely filthy - the floors are sticky and wet, etc. There's random trash all over the floors. Bring your worst shoes that you don't mind getting ruined. The only upside is that if you're fortunate to get an attendant to help you, they'll count the cans/bottles that the machines won't take.

Never been treated so rudely in all my life…read more I go in with a bag of damaged containers for hand count. Floor attendant very rudely tells me to get in line to use the machines. I tell her all my containers are too damaged for the machines and I need a hand count. Floor attendant says that's not her job and tells me to leave The way she treated me is unacceptable.

Fast comms, friendly service and good price…read more Took some old office chairs, cabinet, printer and PC case. Lots of bits hanging around since we moved.

Updating to post this review on behalf of my dad: Adam from…read moreRecycling Relief came out the day after he called, loaded up a trailer piled high with stuff, and just got it done. My dad pointed out what was going and what to stay, stepped back, and that was it. He's already got more to go and will definitely be using them again.

Mark and his colleague came out to pick up some metal at our school. They were efficient and…read morehelpful. They only charge 10 bucks but we paid them more as they definitely deserved it. I would use them again in the future. Great value and hard workers.

Mark was wonderful! He came out to the property we were cleaning up, several times for various…read moreloads of metal, appliances, and even a greenhouse frame. He was careful to take everything he was told he could take, leaving the area tidy when he was done. He's a talker as well, which I enjoyed, but had to get back to work.