Customer Service was really awesome and friendly. We came from Beaverton which we were able to get…read moreour bottles dropped off at Fred Meyer and hand counted. Here in Albany, we got them dropped off. Being non Oregon residents we were able to get helped at the customer service desk which always awesome and very cool. We got a receipt where we were able to redeem for cash at a nearby machine.

I experienced poor customer service when I tried to speak with a supervisor. I experienced poor…read morecustomer service when I tried to speak with a supervisor.

It was my fault that I didn't remember to put my cans out for pick-up...a serious family situation…read morecaused me to have my mind elsewhere then putting the cans, but I now know they could care less, because it was not their problem. I called to explain why and was told that the truck had to come down the street to pick up my garbage. The truck comes down this street every week, because there about 5 blocks of this street. Not sure why I'm paying for a service I didn't get. I guess I should have called and told them, I was going to forget to put the cans out because i was going to have a family emergency. What a rip-off!! Too bad it's the only game in town!

Apparently, this is the only garbage service company in the Albany/Lebanon area. This is called a…read moremonopoly to not have other options. Celeste was rude and condescending. Every time I tried to discuss the fact that their truck backs down the street for 5-6 house lengths at 6:30am she kept turning the conversation to she can't do anything about the time they pickup, and Residential pickup time can start as early as 4am. I told her I am not dense, I know you can't control the pickup time, the problem is the driver being lazy and backing all the way down the street beeping all the way at 6:30am. I told her if Home Depot can driveway down the street and turn their huge delivery truck around, so can their driver. There is no need to be blaring that back up alarm for the length of 5-6 houses at that early hour. I asked to speak to the owner of the business and her response was, since I was NOT a customer, she wouldn't let me speak to the owner. Wtf?

Service is unreliable and office staff is combative if you call with a complaint. Wish there was a…read moredifferent option for refuse service.

From the owner: Republic Services delivers comprehensive recycling, waste and environmental services to support…read moreyour business, home and community. Republic Services Recycling Centers use state-of-the-art technologies to process materials like cardboard, metals, paper and plastics, contributing to the circularity of materials and helping communities and our customers meet their diversion goals.

Absolutely the worst service I've ever received. Every time I need Trash service I have to call at…read moreleast 3 times for them to do what I'm asking (just emptying the bins) and when I schedule online they mark the job as completed but they didn't actually do the service. My trash is still full. They are known for their terrible customer service. Unfortunately, they are the only Trash service in the area, if there were anyone else I would leave them in a heartbeat. Edit: The local Manager here in Corvallis reached out to me personally and made it right! No extra charges just a very helpful and kind person. Thank you!

No alternative in town. Service is regular, at a fair price…read more Their dumping/recycling site is convenient.

It's a landfill. I'm not sure how people can be so negative about it. Humans need to put their…read moregarbage somewhere. Staff are friendly.

Broc, Jeremy, and the owner of Republic (and all others that helped) are absolutely the BEST "Human…read moreBeings" you could ever wish to encounter when extreme help is needed. When my sister, Kara (Sanders) Taylor was murdered and dumped out on their property (Late July 2023) ... They were the "FIRST" to offer their services including labor & equipment in order to bring Kara Taylor home to her families. After days of searching, these two men were able to locate my Sister, Kara. Without them, we would never have had closure and Kara would never have been laid to Rest. Our families give a SPECIAL Thanks to Broc and Jeremy for all the care and dedication they gave law enforcement and our families during this difficult time. Their selfless acts made our family whole again. We also give Thanks to their employer, Republic Services for allowing it to happen. We are forever indebted to ALL of you! With All of Our Love, Sanders/Taylor Famlies

Last Monday was our regular pickup but our debris was not picked up. On Tuesday I called Republic…read more She said she could see no reason our debris was not picked up and said she would schedule a special pickup on Wednesday. Wednesday came and went so on Thursday I called Republic again. The lady said there didn't seem to be any reason why they hadn't come on Monday or Wednesday but would schedule a pickup for Friday. Well, it's Friday and no Republic. Our can is full which means that we will not be able to remove any of our removing plants that would normally go out this coming Monday. Service leaves a lot to be desired and customer service obviously has fibbed to me just to get me off the phone! Not a happy camper! Friday 1530 - the truck came and picked up the debris. All is well now!

Apparently not having competition means not having good service. We have consistently received very…read morepoor service from Republic services for several years now. Not being able to contact somebody locallin the local office is extremely frustrating. The current situation is we have been waiting for three weeks for a new yard debris can because the one we have has a broken wheel. Every week I call and they have a different reason for why it wasn't swapped out and assure me wil at our next trash day. Still waiting...

This place is a disaster…read more The outside of the center often has bikes/dogs scattered near the front door and parking lot. There's a LOT of loitering. Inside, it's absolutely filthy - the floors are sticky and wet, etc. There's random trash all over the floors. Bring your worst shoes that you don't mind getting ruined. The only upside is that if you're fortunate to get an attendant to help you, they'll count the cans/bottles that the machines won't take.

Never been treated so rudely in all my life…read more I go in with a bag of damaged containers for hand count. Floor attendant very rudely tells me to get in line to use the machines. I tell her all my containers are too damaged for the machines and I need a hand count. Floor attendant says that's not her job and tells me to leave The way she treated me is unacceptable.

Best service on time and showed up when he said he would. Great guy and good service. a little…read morelate but just say that I forgot to post it. He was great and will be using his service again SOON.

Do not order services if you are a colored person, he's a racist. He will judge you for your skin…read morecomplexion.

Mark and his colleague came out to pick up some metal at our school. They were efficient and…read morehelpful. They only charge 10 bucks but we paid them more as they definitely deserved it. I would use them again in the future. Great value and hard workers.

Mark was wonderful! He came out to the property we were cleaning up, several times for various…read moreloads of metal, appliances, and even a greenhouse frame. He was careful to take everything he was told he could take, leaving the area tidy when he was done. He's a talker as well, which I enjoyed, but had to get back to work.