The workers here are kind, knowledgeable, and efficient! I've mailed many time here and used their…read morephoto copier. They are always happy to help. My only complaint is that I used their restroom once and it wasn't the cleanest lol.

Staff not at all courteous, downright rude, from the start. I walked in, didn't have my email and…read moreQR code ready, the staffer walked away. The other two chatted away, ignoring my obvious need for help.

Amazon returns here are easy peasy! They seem to be understaffed sometimes but all the workers are…read moresuper friendly

This was the only office supply store that was open on a holiday, and I'm super thankful for that…read more I just needed to print out some documents for an early morning appointment that I have for the day after Memorial Day. The big chain office supply store where I usually go was closed, in fact all of their branches were closed. I did a search and this place popped-up. It was well worth the 3 Mile drive to come here and take care of my business. I also received a little help from an Associate who directed me to their self serve copier and printer, and she gave me some basic instructions. There were a few customers in the store which shows that life goes on, even during a national holiday. Had I not been able to print what I needed, there would have been drama tomorrow morning, as I don't own a printer.

First, I want to clear up some miss-understandings from many of these 1 Star reviews. UPS is a…read morebusiness, business's need to make money. They do not make enough money on Amazon returns alone, and Amazon CLEARLY states when the item needs to be completely packaged and labeled. If you do not follow the instructions UPS can provide you the materials and services, but they will be at a cost and this is how they make money to stay open. The above said, I have had nothing but great service from this location which I use several times a week. I will admit, there are two gentlemen who do not put on a smile and greet you with a cheery "hello", but they do their job and do it well. Not everyone needs to keep a fake smile on their face, especially in their challenging customer service job, so give them a break.

Came to return an Amazon package - no label needed. It was a piece of jewelry. The "gentleman" at…read morethe store told me he wouldn't accept the box because it had a black diamond on the old faded label originally stuck to it. I ripped off the portion that had the label and told him what was in the package. He still refused to take it. No explanation or rationale for why he chose to make my life so much more difficult today. Some people are just miserable and choose to take their misery out on others. Never again with this store.

I have come to this location for various reasons: shipping, printing, passport photos. The staff…read moreare friendly and efficient. There are typically at least two employees so if there is a wait, it usually isn't long. They are also open on Saturdays which is helpful.

Today we went to get papers notarized, but decided that with the side eyed looks and bad attitude…read moretowards us , better take our business elsewhere, Very disappointing as we had used this facility before, but current staff are terrible. Management/ owners should pay attention heed.

We use FedEx enough to know the difference the staff makes. We come to this office because the…read morestaff is friendly and super helpful. We come here to get things printed and to ship or return items. We have never had a problem. Basically, among the several FedEx offices we have visited, this is the best.

Quick & efficient assistance from the kind employee Gaylord, as I was on a quick mission to print,…read morescan, fax & scan again. As with most FOP&SC you can ship via Express & Ground, utilize printing, designing, copying, signage & binding services. You can get some snacks as well if you get hungry while creating your next masterpiece. I also like the benefit of emailing something to their secured account if you don't have a usb flash drive on your person. Got a friendly "Thanks for stopping by & have a great day" on the way out. Located on the corner of Jennifer/Wisconsin Avenue...exit the same way out of the Friendship Heights Metro Station - Red Line.

The best service and excellent customer experience Personal…read moreattention Above and beyond care

the owner helped move my big box - though I didn't ask for assistance - and though the box had…read more"FRAGILE" written on it, he proceeded to roll the box on each corner vs slide it or lift it. I hope my product I'm returning isn't broken as a result of his mishandling of clearly labeled fragile item.

Those of you who read my reviews know how much I strongly value customer service, and I received…read moredynamic customer service at this store. I came to have items shredded, shipped, as well as to buy shipping boxes, and when I entered, I noticed both Scotty and his co-worker greeting customers by their names. This is important to me because it shows that they have a loyal customer base, speaking to their level of service. Scotty walked me through the process of shredding (I've never done this outside of my office), and assisted me with my boxes. He was also incredibly friendly, and didn't seem the least bit annoyed when the almost 10 lbs of paper I had fell out of my bag and onto the floor. Since I bought so many boxes, Scotty suggested I make a couple trips to my car and held the boxes in-store until I returned. He also, like a true gentleman, helped me with the door as I made my final exit. I like to go where "everybody knows your name", so I'll definitely return to this UPS Store location. I urge everyone else to do the same!

They offer good service for passport photos and even offer a guarantee if photos are rejected, one…read morecan easily return to the store to have the photo retaken. Store is neat and has everything.

Excellent service . The driver called me when he saw that I had rescheduled my package to be picked…read moreup at the delivery distribution center and said that he was nearby and he can drop it off at work for me if needed. I really appreciated that. I was able to get my package the same day all because the driver went the extra mile. Thank you DHL!

The next time I see a company saying they use DHL I'm not going to do business with them. They are…read moreLITERALLY the worst. They'll "lose" my packages (someone somewhere is enjoying them), and then never respond to messages. What a sad excuse for a business.

Deborah was quick to respond to my Yelp inquiry and to my client's! An appointment was scheduled…read moreon short notice and she arrived at requested location on time to finalize signatures timely. Would recommend and utilize her notary service again.

Very helpful even when I wasn't able to use her services. She provided guidance and quickly…read moreresponded.