The team was incredibly helpful and fast for printing a very large complex document. The…read moresuggestions to improve the final product were excellent. The team is very nice and takes pride in its work!

Billed twice and they refuse to answer phone. I was billed…read moretwice for canceling a shipment order. Both emailed and called customer service. Customer service will not answer the phone - the AI will not let you speak to a live person. I emailed multiple times showing I had already paid the amount but no response from Matilda Reis with their customer service team. So I went ahead and paid the $9.75 bill AGAIN. I bet FedEx does this all the time to customers who will just go ahead and pay again to avoid the hassle of fighting it further / avoiding FedEx getting a debt collector involved. Very despicable.

This was the only office supply store that was open on a holiday, and I'm super thankful for that…read more I just needed to print out some documents for an early morning appointment that I have for the day after Memorial Day. The big chain office supply store where I usually go was closed, in fact all of their branches were closed. I did a search and this place popped-up. It was well worth the 3 Mile drive to come here and take care of my business. I also received a little help from an Associate who directed me to their self serve copier and printer, and she gave me some basic instructions. There were a few customers in the store which shows that life goes on, even during a national holiday. Had I not been able to print what I needed, there would have been drama tomorrow morning, as I don't own a printer.

Return to amazon- efficient and quick but got the impression she hates her job to point of…read morerudeness. Had long pink hair.

The service here has always been quick, responsive, and thorough. I have no concerns utilizing this…read morebusiness..

I wanted to drop off an Amazon return. It was boxed but not sealed in case anyone wanted to check…read morecontents. They would not accept it without flaps being closed and sealed and would not provide a 6" length of tape to do so without payment of $1. Absolutely appalling service. Places with attitudes like this deserve to go out of business. Fast.

I have come to this location for various reasons: shipping, printing, passport photos. The staff…read moreare friendly and efficient. There are typically at least two employees so if there is a wait, it usually isn't long. They are also open on Saturdays which is helpful.

Today we went to get papers notarized, but decided that with the side eyed looks and bad attitude…read moretowards us , better take our business elsewhere, Very disappointing as we had used this facility before, but current staff are terrible. Management/ owners should pay attention heed.

They are an important part of the community! Shipping, of course, but they do copy and production…read morejobs for many people and nonprofits, too. You can also buy supplies there. They have two print/scan/copy machines, which got many of us through the pandemic--still true. I cannot imagine Chevy Chase without this place.

Quick & efficient assistance from the kind employee Gaylord, as I was on a quick mission to print,…read morescan, fax & scan again. As with most FOP&SC you can ship via Express & Ground, utilize printing, designing, copying, signage & binding services. You can get some snacks as well if you get hungry while creating your next masterpiece. I also like the benefit of emailing something to their secured account if you don't have a usb flash drive on your person. Got a friendly "Thanks for stopping by & have a great day" on the way out. Located on the corner of Jennifer/Wisconsin Avenue...exit the same way out of the Friendship Heights Metro Station - Red Line.

This UPS store is fantastic. I go here all the time and the guy who runs it is top notch. He's very…read morepolite, very helpful, has integrity, and is always efficient, polite, and gets everything I need done well. Highly recommend.

Was in the neighborhood and had an Amazon package to drop off…read more There was no greeting really. The top of my box was not taped. The woman pointed to some small print in the amazon app and said that it says that the customer must tape packages. I didn't feel like squinting to read the fine print so I have no idea whether this is true. She pointed at small packages and said she would tape those and that I could buy some tape. I said I had tape in my car and went to get it and also opened the Yelp app (which she saw me do). When I came back in with my roll of tape she said "we taped it for you." SMH! Such an interesting experience. There was no wait really and the store was neat which I added a star for. And yet this locale can't compare to the friendly and efficient Westlake Terrace store service.

They offer good service for passport photos and even offer a guarantee if photos are rejected, one…read morecan easily return to the store to have the photo retaken. Store is neat and has everything.

Excellent service. Notary transaction easy. Great to have this store in neighborhood!read more

First DHL refused to add the newly numbered ORIGINAL WORK OF ART exemption listing for the…read moreinternational delivery. I had to pay additional 10% to get it delivered. THEN THEY DELIVERED IT TO THE WRONG ADDRESS! They have no idea where the box is. Someone just received a really excellent piece of art.

These money grubbers charge you a $10 DHL drop off fee (others don't) and won't even give you a…read moredrop off receipt with a tracking number on it. Go elsewhere.

Very helpful even when I wasn't able to use her services. She provided guidance and quickly…read moreresponded.

Deborah communicative well with pictures and messages. Nice personality and Punctual. Would use…read moreher again in the future.