I have a love/ hate relationship with Harris Teeter. I'm going to break it down by departments.
PRODUCE:
Love: A modest selection of organic produce, some interesting veggies, POM pomegranates, Kennisaw juices, fresh chopped pineapple
Hate: Many veggies are more well traveled than I am, coming from Europe and South America. Also not a fan of the generally wilted condition of organic veggies. Fruit selection is lacking. Local produce is rare and disappointing. They keep produce on the shelves long after it's obviously past its prime.
CHEESE/DELI:
Love: The modest cheese selection has a few satisfying options and the cookie cakes are dangerously good.
Hate: The deli is much more like Safeway, with questionable sushi, a scary salad/olive bar, and blah baked goods.
MEAT:
Love: Homemade andouille sausage- it is awesome. Decent beef, pork, and poultry selection.
Hate: Mostly frozen fish, many of the butchers don't seem very educated or passionate about butchery, and it's not always the cleanest looking department... when it should be the most sterile and organized.
GENERAL GROCERIES:
Love: The consistent sales, the palatable Harris Teeter brand products, and a decent selection of specialty foods (sauces, artisanal pastas, ethnic foods). Prices aren't dirt cheap, but they aren't Whole Foods either.
Hate: It's not exactly the nicest grocery options and they could definitely use more local and small production items. Also, you can't buy individual beers.
PHARMACY:
Love: It's across the street from my house and the manager is a friendly guy.
Hate: Everything -E-V-E-R-Y-T-H-I-N-G- else.
This is quite possibly the most inefficient, inept, unhelpful pharmacy in the country. Their newest employee is completely sub-par. There's never more than one employee at a time and a line of 3 people can take up to thirty minutes. I cannot stress how much I hate this pharmacy.
I have heard the Manager listening to messages -from doctors, containing confidential patient information- ON SPEAKER PHONE! Like, I was standing there listening to other peoples' prescription instructions being called in by doctor's offices.
It was so offensive and shocking, I didn't know how to react. And then he offered to call my doctor when I had a problem... and ALSO did it on speaker phone! I had to ask him not to talk about my confidential health information in front of the entire store. Are you kidding me?!?
Bottom Line: This pharmacy is terrible and I'd move my prescriptions were I not so lazy. I've been placed on hold for over 10 minutes dozens of times and have finally stormed over to Harris Teeter just so I can speak to someone about why a prescription refill hasn't been completed despite the fact that I requested it days ago. If I could rate the pharmacy alone, it would get 1.5 stars.
OVERALL:
The grocery store is good and much better than it could be (Giant, Safeway, etc.). Many of the employees are extremely friendly, although my favorite clerk from San Diego seems to have moved on :(. I'd rather have Whole Foods' selection, but not their prices and certainly not their crazy store teeming with people.
The pharmacy sucks. Unfortunately, it appears good ones are difficult to find in my area. A semi-recent CVS on Columbia experience led me to come running back to my lesser of two evils: Harris Teeter. read more