It really hard to have to leave a review like this because I truly believe in small business. My experience has not been good at harpell. I have been hung up on, given attitude and judge more times then I would like to acknowledge. I did my best to ignore the issues. I've even reached out to one of the owners. It seemed for one visit that things may have changed, but as of today, I feel the exact same way I felt before judged, they hung up the phone on me and it does not give the family vibe that they say they pride their self on. I would recommend getting a different pharmacy if you don't want to be looked down on and judged. read more

Polite customer service, although the prices keep rising. The pharmacy techs are good at explaining things.

Fabulous customer service. I am currently battling pneumonia I was having an issue with insurance with one of the meds I needed and Dominick took care of it. He also is extremely knowledgeable and patient. I highly recommend this local pharmacy for all your health care needs. They are outstanding. read more

Fresh juice bar right in the drug store , I love it ! I had the Immune Booster which is a perfect cocktail for the change of the weather . The inside reminds me of the old school pharmacies where you receive personal service . Very clean inside with many things to browse while waiting . read more

Harpell Chemists - Immune Booster Juice - Drugstores Near Me - Whitestone, New York

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I had to switch pharmacies when a pharmacy I loved no longer accepted Medicare. At the time I was devastated. I have several prescriptions I take which are not exactly run of the mill prescriptions. So switching pharmacies which probably sounds like no big deal to most people, is a very BIG deal for me, especially when you factor in that I absolutely refuse to deal with any BIG chain pharmacies ever again. That said Harpell Pharmacy has been a shining star in my life. They have come through for me on many occasions when I really needed them to do so. I started with Harpell in their previous location on Francis Lewis Blvd., which was closer to my residence. When they closed that location's pharmacy related business, I switched to their Whitestone location which I like even better despite the fact that I must drive further to get there. Some places are just worth it, and this pharmacy is one of them. Thank you to everyone at Harpell, I honestly and sincerely appreciate each and everyone of you. Keep up the great work! read more

Checked the info and there site, it states they're open till nine it's 745 and the place is closed... So I drove here for nothing...nice read more

Harpell Chemists - Drugstores Near Me - Whitestone, New York

Absolutely terrible. Poor communication. Rarely have what you need and no communication on their part to inform you that the medication is not in their stock. Not until you arrive there do they inform you of that fact. This has happened time and time again. They are also rude and very unhelpful. Do NOT got there. I'm all for keeping small businesses in business but not them. You are better off going to bigger establishments such as CVS or Walgreens with bigger stock and much better protocols and communication. This place is poorly run and poorly organized. read more

They never call to tell you when the prescription is ready. Then when you call to check up they tell you it's ready, and when you get there they say "ohh it's ready if you wanna pay cash"... Who the hell wants to pay 100 and something dollars for each medication when you have insurance that is supposed to cover it. They never go the extra mile to call the doctor and get a prior authorization. Then after telling me it's ready and I could pick it up they tell me "Ohh if I want my insurance to cover it I gotta come back in a couple hours" instead of taking care of it right then and there... The one in Whitestone is an absolute horror show and the one on Francis Lewis Boulevard is also terrible. read more

Not sure what happened to this place, but they have become much less helpful in recent years. Today's issue has happened previously. My doctor called in a RX in the morning that I needed same day. I called to ask if it was ready at 3:15pm but was told it wasn't in stock & they had to order it so I could get it tomorrow after 11am. Why wouldn't you call me to tell me this? WTF? Who do you think you are that you can decide it's OK for me to wait another day to take a prescription I need today & NOT CALL ME TO LET ME KNOW? I asked if they could transfer it to another pharmacy as I needed this today so they agreed. I found another pharmacy down the block who had it. I called back Harpell who refused to call the other pharmacy to transfer it. They insisted that I had to call back the other & have them call Harpell. So helpful! Especially after not letting me know it was out of stock. Really rude. I'm changing all of my prescriptions to the one down block, where they are really nice & helpful. I'm disgusted with Harpells after 20+ years of being a loyal customer, they don't seem to care at all about customer service. read more

I've never been made to feel so horrible before by having a prescription sent here.I was stereotyped, judged and made to feel like I'm doing something wrong just because my doctor prescribed me my consistent, monthly , very lose dose of pain medication. I understand that people have issues out there with addiction, but applying that stigma to everyone is unprofessional. It isn't bad enough that I have to live everyday in pain with rheumatoid arthritis (which was none of her business ) but now I have to try to explain why I'm prescribed this medication? This went beyond the usual questions that believe me by now I'm used to. She looked up my pharmacy and medication history on her computer with intentions to intimidate me, but when she realized I had a truthful answers about every question of my history she simply said she cannot fill it. I changed pharmacy bc my doctor's office preferred it since they had difficulty sending prescriptions to my last pharmacy. I even called them ahead of time and let them know I was switching over to them a few days prior in order to be aware of meds coming in. The funny thing in this situation is I actually REQUESTED MYSELF that my doctor lower my medication this month so I may get off of it finally. BUT the pharmacist questioned that also. I've never felt so humiliated in my life. I felt like I was treated like someone off the street looking for drugs. When I was there to fill a prescription from the same doctor I see every month who is well aware of the condition I have, the pain I'm in, and the surgeries I've been through. This woman degraded me, and I have no idea what I did wrong besides changing pharmacies per my doctor's request. read more

Harpell just opened on Francis Lewis Blvd. near 26 Ave and 169 St- today was my first visit to their beautiful health food emporium combo pharmacy. BEAUTIFUL and so clean, well stocked and the organic juice bar is so appealing. After shopping at 1 pm, I brought a friend over at 3:30. This place is amazing and I hope to be a regular and bring my friends and business associates. The selection of health related foods is great, prices are fair for the quality and the juices were perfect and very well priced. Welcome to a neighborhood that needs you!! read more

Everyone that works in here is very nice & helpful .. they are very personal in there, NOT like these drugstores like CVS, Walgreens and Rite Aide where there don't even care if your standing there waiting to be helped. read more

Great pharmacy!!! Several years ago, the lead pharmacist (I think it could have been the owner) had questioned the dosage of the prescription that my doctor wrote. Actually he was correct. My doctor's scribble was chicken scratch writing and it was the incorrect dosage which I'm so glad that Harpell caught. I like family run pharmacies a lot better than the bigger chains and Harpell Chemists is definitely a great pharmacy. Highly recommended!! I would go back there but it was never convenient for me. My sister was living in Whitestone years back and eventually moved out of the area so I haven't been back in several years. But I still remember Harpell. Thank you to that pharmacist who had an eagle eye that day ;) read more

Wonderful local business. They are really attentive, and there are great people working there. Our whole family loves both the pharmacy in Whitestone and also the health food store (with a pharmacy as well) on Francis Lewis Blvd in the Bayside/Auburndale area. read more

I have been a customer of Harpell Drug Store for about 25 years. Although it appears like a small neighborhood Pharmacy at first, it is run as well, or in my opinion better than the big chains. The owners are genuinely nice people and not only care about you and the service you receive but will do anything that they can to help you, no matter what the issue it will be resolved. All the people who work there are polite and care about you and the outcome of your visit. They also try to get you in and out as fast as possible, unlike the big chains that take 30 to 40 minutes to pick up a prescription. In all the years I have been a customer there I never had an issue that wasn't resolved quickly and in a professional manner, maybe once in 25 years. I recommend Harpell to everyone and anyone, no matter what your Pharmacy needs. They also deliver if you are unable to get there. As well as having free parking. IN addition, something that is important to me is that they don't have a new Pharmacist every week; you deal with the same people and get to know each other providing a personalized experience. Randy read more

Personable, knowledgeable, fast service. Way better than cvs!