1. Haroutun Hovanesian,MD

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Glendale, CA

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Haroutun Hovanesian,MD

1.8 (17 reviews)

Services - Haroutun Hovanesian,MD

Eye surgery

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Glendale Eye Medical Group - Dr. Paul Kouyoumjian

Glendale Eye Medical Group

3.5(63 reviews)
0.1 mi

Definitely improved since taken over by Keck, good doctors and responsive front desk plus all…read morepatient info is available via MyChart

I recently attempted to schedule an appointment with Glendale Eye Medical I contacted the office…read moreNovember 12, 2025, at approximately 9 a.m., but the experience I had was extremely unsatisfactory. I called the office six times before finally reaching a live person. When I requested not to be put on hold, I was placed on hold regardless. After the individual returned to the line, I asked why, and her reply was, "What do you want, I am busy." I pointed out her rudeness, and she promptly hung up on me. My subsequent calls went unanswered. When I called later in the day, someone picked up the phone, but it seemed to be an accidental pickup, as I could hear an unrelated conversation between the receptionist and a patient, which I found odd. I have been a patient at this office for over 30 years and have never experienced any issues until now. However, I have concluded that the current frontline employees are incapable of providing professional service or even basic politeness, so I will be seeking care from a new eye provider. I attempted to call the office to speak with the office manager to request that my medical records be sent to another medical professional. I was informed the office manager was unavailable and that someone named Helen would contact me regarding my records; however, I have still received no communication from the office.

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Haroutun Hovanesian,MD - opthamalogists - Updated October 2026

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