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Harold's Chicken Shack West Loop

3.0 (210 reviews)
Open • 9:30 am - 5:00 AM (Next day)
Updated over 3 months ago

Order Harold's Chicken Shack West Loop Takeout or Delivery

Harold's Chicken Shack West Loop Photos

Business Info

HAROLD'S CHICKEN SHACK WEST LOOP ATMOSPHERE

What's the vibe?
Moderate noise
Casual
Touristy
Good for kids

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Recommended Reviews - Harold's Chicken Shack West Loop

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Fried 1 Piece of Catfish
Cassh B.

Soooooo Good. I live in vegas and it is Mild sauce is wat I get. The Bomb!!! Fast friendly service. You can eat there or take it to go this location has plenty of seats Come Chicago. You must squeeze this in. Catfish and wings. Yesssss. Ambiance =chewing. lol. So good!

Jadaeja B.

I was here to visit so i stopped by this Harold's. The chicken was amazing and the mild sauce put me in the mind of sweet and sour sauce. I called 3 hrs ahead to place an order for 75 wings only and still had to wait when I arrived but the chicken was good so i can't complain. I will go back for sure if i ever visit Chicago again.

Laura T.

Clean, good customer service, quick but too quick. Order was taken. Estimated time given for order. Order received as given. Food was fresh, hot and seasoned. One of the best locations I've been to when in the city.

Lakeisha H.

I have had 0 problems. This is my location in the west loop. I've been frequenting the joint for 2 years now and they are consistent. The food is always hot ready to eat and the order is usually accurate. The wait time is about the same as any other that I have been to. You can sit down I usually just take it home right around the corner. They have always been friendly but most importantly they aren't shy on the mild sauce.

Got here at 2:30am after the club and this was sooo good! Quick, seasoned and everything I needed.

Meagan J.

Great experience! Literally some of the best wings I've had... ever. Flavorful and a decent price the ambiance was cool, nothing fancy or intriguing. Just a classic local spot with quick service

A delicious balanced not-to-sweet sweet potato pie!

A delicious balanced not-to-sweet sweet potato pie! Highly recommend for an authentic version!

Large Fries
Jose C.

Im not sure what else to say that hasn't been already said before about Harold's. I called my order in and was surprised they actually answered. Its a hit or miss on getting any location to answer their phone. The person that took my phone order was very polite and my order was ready when I arrived to pick it up. I ordered my usual 8 piece mixed chicken bucket with mild sauce and a side of large fries with mild sauce. The chicken was fried perfectly and they didn't skimp on the mild sauce on either the fries or the chicken. The chicken was nice and crispy and perfectly seasoned. Will definitely be coming back to this location.

1/4 Chicken Dinners

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8 years ago

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Photo of Keke S.
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8 years ago

Very quick. Nice and clean excellent customer service great chicken good location The cashier was very nice

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9 years ago

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8 years ago

Excellent service and food was prepared nicely and swiftly. I recommend this place to everyone!!!

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9 years ago

Rude as usual but best chicken in Chicago. I'm doing this so I can get a free appetizer for this review.

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9 years ago

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8 years ago

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8 years ago

Very nice place. Restroom is clean and the music is good. And of course, the chicken is bomb. #GoodVibesOnly

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8 years ago

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8 years ago

Southerner here - Best Fried Chicken and Collard Greens that I've been able to find since moving to Chicago 2+ years ago!

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7 years ago

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9 years ago

This location is very clean and neat! The young lady wearing the glasses is very professional and helpful!

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9 years ago

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9 years ago

Chicken was soggy, the fish was perfect. The customer service was not that great. The cashier behaved as though she didn't want to be there.

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9 years ago

Nice clean spot... Looking forward to Summer 2018....staff on point and service was up to par

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7 years ago

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9 years ago

The food is great, and the place is clean and beautiful. The service could be more attentive, and kinda slow to serve.

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9 years ago

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7 years ago

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9 years ago

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9 years ago

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9 years ago

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9 years ago

I love the wings and fries very delicious. Dessert real good. Clean and friendly service. Thank you

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8 years ago

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8 years ago

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8 years ago

I enjoy coming to this Harold's location due to its friendliness and the fact that the chicken tastes good!

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9 years ago

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Page 5 of 6

Ask the Community - Harold's Chicken Shack West Loop

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In town from Colorado and we were looking for a place along our walk from the subway to the Second…read moreCity Theater. I always like to try a new wing place and I was sold after reading Teddy B's review. This restaurant is set in a really nice, cozy feeling neighborhood. We chose an outdoor table which was perfectly shaded and comfortable. I'm hot or cold when it comes to smoked wings, as I prefer fried, but these were smoked perfectly for my picky tastes. The buffalo sauce was thick, flavorful and a spot on medium. My fries were extra crispy and didn't need salt. The bf had the nacho platter which he devoured. It was a beautiful afternoon after the previous day of clouds and rain, so the streets and restaurant were hopping. I feel we experienced good service for how busy the place was and we didn't have to wait very long for our food. There was never an empty table the entire time we were there and everyone from the bartenders, waitstaff and runners seemed to keep up and communicated well with diners. Thanks for an enjoyable part of our night.

Used to be my favorite spot for wings in the city. Past 3 times I have ordered delivery they forget…read morethe wing sauce and the ranch! And this has happened multiple times. Such a bummer! ** the sauce in the picture is sour cream and salsa- we ordered nachos, they did get everything right for the nachos.

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Ever since discovering I have a chicken allergy, your girl has been on a turkey tour, and Wilma's…read moreFamous BBQ & Tavern definitely made the list! While visiting my little brother in Chicago, I had to find somewhere good to eat because the foodie in me does not take days off. I stopped by Wilma's and ordered the Happy Hour Turkey Tips & Fries along with a Lemon Drop. The turkey tips were AMAZING. They were flavorful, tender, juicy, and cooked perfectly. I'm still dreaming about those turkey tips! The fries were also perfectly seasoned and paired so well with the meal. No notes. I also tried the wings, which were delicious. I still occasionally eat a small amount of chicken, and these definitely did not disappoint. I really loved the vibe of the restaurant too. The artwork throughout the space gives it so much personality and makes the experience feel fun and unique. The staff was also great, friendly, and welcoming. Between the flavorful food, great service, fun atmosphere, and those turkey tips, Wilma's definitely left an impression. If you're in Chicago and looking for some good BBQ, I'd definitely recommend stopping by. Just make sure you come hungry!

I really wanted to enjoy my visit to Wilma's BBQ in downtown Chicago, but unfortunately, it fell…read morewell short of my expectations. My party of four visited for Sunday brunch, and the restaurant was basically empty when we arrived. The escalator also wasn't working, which wasn't the best first impression. We ordered fried wings, rib tips, and drinks, but our food didn't come out together. For a table of four, it's disappointing when everyone isn't served at the same time. The biggest disappointment was the lemon drop martinis. After one sip, they were far too tart and overly citrusy for our taste. The glasses were still nearly full, so we politely asked if they could be remade or exchanged for a different cocktail. We were told that all alcohol sales are final. While I understand restaurants have policies, I was surprised there wasn't any willingness to accommodate us, especially since we had barely touched the drinks and simply wanted a different cocktail. As for the food, the fried wings lacked seasoning, and the rib tips were rubbery and didn't have much flavor. Being from Texas, I enjoy BBQ where the meat stands on its own, so I asked for the BBQ sauce on the side. Unfortunately, even with the sauce, the rib tips didn't have the quality or flavor I was expecting. The staff was polite, but the food quality, drink experience, and overall execution didn't live up to the reputation I was hoping for. I hope management takes this feedback as an opportunity to improve because the restaurant has potential.

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Harold's Chicken Shack - 8 Wing

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I don't know if i went to the right location or if i even ordered it the right way, but what i will…read moresay is... the chicken is good! I definitely should've asked for them to fry it a bit harder than that cuz i like mine a lot crisper, but that was my fault. The wings themselves were seasoned well, juicy and hot. The fries were okay too. The lemonade was too damn sweet lol. But that's to be expected really lol. I wanted something sweet to end the meal so i got a lemon cake. It wasn't the best cake but it wasn't bad. I'd skip that to be honest. I also didn't need the 5 wings combo cuz that's a lot of wings lol. You can do the 3 wing combo and still be okay. The staff here were nice. They didn't rush you and were helpful when asked. The ambiance was cool. In the downtown neighborhood so it wasn't bad. All in all I'd want to try it again. They had other sides as well and chicken tenders. They also had sandwiches and other juices. Check them out if you're there. Pics below

So, Harold's Chicken Shack was highly recommended as a place to visit by essentially everyone I…read moreasked, however, I wasn't that impressed. Now, don't get me wrong, the chicken was fried and seasoned very well, but I think it's a particular order that regulars are familiar with that I heard mentions of after I placed my order that pertained to the sauce. The fries and the waffle wouldn't necessarily be something that I would order again. Either way, it was an experience I enjoyed having.

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Harold's Chicken Shack West Loop - chickenshop - Updated October 2026

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