Quick service visit helped get rid of my wasp nest and deal with ants. Would highly recommend and…read morehire again.

I had a wonderful experience with Parker for years prior to their recent merger. Since then, they…read morehave missed an appointment (similar to a previous Yelp review here), not followed up when they said they would. Additionally, my last treatments have not helped/worsened my ants. Canceled ongoing services with them.

OMNI Pest Control was one of the first to respond when I searched for yellowjacket nest control and…read moreremoval, and provided an estimate. I contacted them that evening and Matt responded almost immediately and scheduled a date and time. The tech, a young man name Jeremiah, texted me an hour before arrival. Came to our home, I showed him where the issue was. He went in, destroyed the nest and took it out, and then treated with Deltadust, a formulation of deltamethrin. Finished the job in a half hour. Hope the issue is dealt with for good. BTW, the charge was very reasonable. Quiteimpressed with OMNI.

It takes a lot for me to actually write a bad review. But I feel my kindness and understanding was…read moretaken for granted so here we go. I was a repeat customer, for a problem that turns out they may not have eradicated the first time. I think these guys are good and do good work... IF they're able to solve it in that first visit. In two separate paid visits now, the "follow-up" appointments to check their work that THEY INITIATE get canceled. This last time, they rescheduled SIX TIMES, all last minute, after the time they were supposed to have shown up, or without any warning at all other than a "reschedule text" later. Do NOT pay your invoice after that first visit until you actually KNOW the problem has been solved, because the "free" follow-up appointments have been canceled last minute way too many times. And this was with written acknowledgement that the job had not been completed. I will share their "understanding" and empathetic "we're standing you up again" template here. Considering they started repeating excuses, I'm surprised they didn't accidentally send me the template itself: "Good morning, [customer]. We sincerely apologize for the [short notice, confusion, inconvenience]. Unfortunately, the technician assigned to your service has informed us that he is [sick, injured, forgot ladder, custom]. We appreciate your understanding, as this situation is beyond our control. Would you be available to reschedule your appointment on [Mon-Fri] (##/##) between ##:## and ##:## [am/pm]. Please let us know if this works for you, or kindly share your availability. Thank you for your patience and understanding." Honoring their appointments is NOT outside of their control. It's baffling a service provider would write this -- I will help translate: "We make one attempt at a job and then invoice you, stand you up multiple times for our advertised and self-initiated follow-up appointments, and then straightfaced gaslight you over text. Thank you for your understanding. We count on you being flexible, infinitely tolerant, reasonable and professional when workmanship issues arise, so that we don't have to be."

Excellent customer service. We needed an inspection so we could have peace of mind on the current…read morecondition of our crawlspace. Also on an aged deck. Kelly came out, looked & noted everything. He addressed all of our concerns. No sales pitch just a real guy looking out for us. We had called a COMPETITOR... Term..x.. who scheduled & rescheduled, not twice but 3x....all with a 2 hour window and ALL 3times they were a NO SHOW. ORKIN came exactly when they said they would. No window! Both times that I requested them to come, they set an exact time & he was on time! How customer care should work. Thx Orkin, we look forward to doing business with you ongoing.

Daughter used their service and ended up having rats in her attic. They took no responsibility for…read morenot catching access points or setting preventative traps, even though they were supposedly monitoring for pest and rodent issues every two months.

We have rat issues in the crawl space. Many reasons why this company got a 1 star:…read more 1) the person over the phone quoted us for a survey and traps and said they would quote us for any additional patchwork that needed to be plugged. Upon arrival of technician, they discovered where the rats were coming from, but said he wont patch up the holes. Technician said we would have to hire another company for patchwork. So now we have to hire another company to patch the holes 2) a complete survey was not done. Technician didnt even go up stairs or in the attic. 3) the texts received from the company was offering a $130 off coupon if we hired them. Obviously some communication issues with the person texting and whom I called, because I already hired them. 4) so paid $500 for laying down a few traps. Not worth it. Would not recommend to any of my neighbors.

Great job. Came out and quickly solved the problem and was able to handle the handoff to the new…read moreowner of the house

We had a rodent issue. I went with this company because it had the highest Yelp grade in the area…read more It came through as hoped for. Jeremy came out and quickly figured out what was going on. Squirrels were getting into our attic. He found trails in the insulation, and he identified four points of entry. He wrote up a proposal, and I thought the price was fair. I was impressed by his knowledge of the issue, and the quality of the work. I have some experience with other pest control companies in the past. Both were bigger companies, with owners then hiring guys to do the work. I like the model of this one better. I think we're working simpy with one, knowledgeable guy. He works in an unmarked truck. He's the guy -- he's the talent, and he knows his stuff.

I tried to battle my rat problems alone with traps and bait and ultimately called Jeremy at…read moreSpecialty Rodent. Jeremy came back, assessed the situation, and came back with a clear plan of actions. He even got a dead decaying rat out of my car hood for me. He immediately found rat access points. They're not easy to find alone, and also requires going into dirty wet or nasty spaces. I mean Jeremy crawled under my deck, crawl space, checked out the attic. It's not an easy or clean job! Then spent a few weeks setting traps, blocking access points with hardware wire and concrete or flashing, and came by often to check traps, pick up dead rodents, and check activity. I went from rat problem to no rats in a few weeks. After confirming no activity, we sanitized my crawl space and redid parts of my insulation and vapor barrier - which had rat poo all over it. He also helped me block rat access to my shed. Jeremy was awesome, respectful, timely, responsible, and had an awesome can do attitude. Had a great experience and I'm happy to be rat free! Highly recommend.

Quick and affordable. Their people are also very nice to talk to. Thanks so much and we'll be using…read morethem again if needed.

Very poor company not in operation anymore, it now is Fikes. I booked services through Sound Pest…read more Spoke to the GM through yelp who described the service. Charged me $300+ for Flea control. The person who showed up was not with sound pest but was with Fikes. He spent all of 5 mins walking through my house and sprayed an aerosol can that costs I believe $29.99. He did not spray in under or around anything. This was also not the description of service that was provided to me through yelp. I called to complain immediately after. I have also called to talk to a Manager multiple times. They always state they will call me back and never do. It might have been a great company before it was sold but do not let the historical positive reviews fool you this is not under the same management as before. Go somewhere else for service.

My wife opened the door, and they requested to complete the service. She then realized they were…read morefrom our current company, and they signed us up for a yearly contract with a $300 termination fee without informing us. When we tried to close the account, they revealed this and told us that if we continued the service for six months, there would be no fee. However, after that period, they claimed it was a yearly contract and charged the fee. Please be aware before signing. Update: After further communication with the company, it turned out there was a misunderstanding regarding the cancellation notice. Once this was clarified, they canceled the contract and did not charge us the termination fee. I appreciate their follow-up, communication, and willingness to resolve the issue. Based on this experience, I have updated my review to 4 stars for their good customer service and responsiveness.

The service started out well but has steadily declined. I switched to this company because they…read moreoffered rodent coverage, but that service was not initially honored, resulting in rodents damaging items in my shed that backs to an open field. While the issue was eventually addressed, it was frustrating. Over the past several months, I've had ongoing problems with spiders outside my home and occasionally inside. I've requested multiple re-sprays, and during a revisit the technician asked to spray inside my home, which is NOT an option for me. I've never needed interior spraying with previous services. It's frustrating to continue seeing spiders and walking into webs. I hope this improves, or I'll need to take my business elsewhere.

No show in a timely manner. I've always had a long standing 10-12:00 o-clock arrival and at 4:00pm…read morewhen Perry hadn't even notified he was going to be late i called for a reschedule. I got a nasty gram from Arlott, customer service saying Perry had never serviced my home before. WRONG! He came last time and had cracked cuticle's so I made him up a rollerball full of caster oil with essential oil to help relieve the pain. Arlott owes me an apology for telling a bold face lie.

From the owner: Pest Pros is the premier pest control expert in Western Washington. Our pest control team offers…read morehomeowners the best techniques for a variety of pest control services, including rodent removal, spider control, ant elimination, pest control maintenance, and wasp and hornet extermination. We strive to make your home pest-free, safe, and clean for the benefit of its residents. Contact the local team at Pest Pros to schedule a free estimate!

Attic had been ignored for years. It was one of those places nobody really thinks about until…read moresomething feels off in the house. Lately the upstairs rooms always felt dusty and the temperature kept changing a lot, cold at night and warm during the day. Someone suggested checking the attic and once it was opened it was pretty obvious the insulation was very old and the space needed a real cleaning. Team came out and took their time looking around first. They explained what they were seeing and why the old insulation was not really doing its job anymore. There was a lot of buildup, old insulation, dust, and just years of stuff sitting in the attic. Once they started removing everything it was kind of surprising how much came out. Whole attic was cleaned out properly before anything new went in. They also pointed out a few small openings where air was getting in and sealed those while they were up there. After that the new insulation was installed and the difference started to show pretty quickly. Upstairs already feels more comfortable and the house keeps the temperature much better. Air feels cleaner too, which was something that was noticed almost right away. One thing that stood out was how careful they were during the process. They covered areas they were walking through and cleaned everything before leaving so there was no mess left behind. Attic cleaning and insulation is probably one of those things people forget about until it becomes a problem. Looking back it probably should have been done earlier, but really glad it finally got taken care of. House feels better overall and it just gives peace of mind knowing the attic is clean and properly insulated now. Really good experience from start to finish.

Wow! Impressive... our initial interview was most thorough with details and specification of the…read morehigh quality materials that were to be used, as well as the efficiency of accomplishing our whole 1,100 sq-ft crawl space in one-day. On the Day of work.... They showed up on time. The first priority was to protect my house by building a plastic tunnel from crawl space to the front door. The whole crawl space was completely cleaned and cleared by lunch time, and all of the insulation was neatly packaged in garbage bags and piled in my front yard. During lunch Ron took these to the transfer station. The afternoon was spent installing new high quality insulation, wrapping pipes and ductwork, and laying down and sealing the new visquine, at 4:30 they were done. My yard and house had no evidence of their presence. Except of course the shiny new crawl space. A Most Impressive Job! Further more.... They will be returning to assure our crawl space remains critter-free. We are impressed! 10 Stars from Us!