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    Harmony Acupuncture & Massage

    5.0 (1 review)
    Open • 10:00 am - 9:00 pm

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    3 years ago

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    Staff spoke very little English but was super friendly and got started right away even though I…read morearrived 10-15 minutes early for my appointment on Friday evening. Got a one hour deep tissue massage which consisted of strong pressure as expected, along with fast movements almost the entire time. My masseuse, Cindy, was working hard with all of the rapid movement, so much that she was out of breath with this unique approach. Some may consider it rough, but my muscles can take a beating so I was fine with it even with a little pain in the process. I particularly enjoyed the leg and foot massage which focused on the outer leg and pressure points on the foot. It was effective for me. The face hole on the massage bed was slightly uncomfortable, and the temperature in the room was a bit cold with the AC running strong on a not-so-hot day, but I hung in there. I liked the music playing in the background, a combination of classical tunes and instrumental renditions of songs like Hallelujah and Ghost by Justin Bieber. Paying at the end via credit card, with a cash tip, was straightforward without any problems.

    I booked an appointment at 9 pm and even called beforehand to confirm since it was late in the…read morenight. First, I was made to wait outside and then let in asked to wait for 20 mins in the room while the therapist chatted away at the desk. It was too late for me, so I raised the issue and the therapist rudely said "go" to me. Never has such unprofessional and rude customer service. Businesses that dont respect and value customer time are just not worth it.

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    I booked a Swedish massage with Janeel, my body was so stressed. He worked all the kinks out of…read moremy back and neck. I feel so much better and relaxed. I only book with MTC.

    I had the best massage of my life here. I came in with severe (for me) hip pain and two days later,…read moreI was back to full mobility and no pain. My massage was administered by Rebecca and was the Neuromuscular booking. It was wildly relaxing and it was clear Rebecca was well versed in the techniques and eliminating blockages in the muscles. This is from the website and Id say it was executed to a T. The practitioner targets slow, deep pressure, motion, and traction to promote release and to retrain the neuromuscular circuits into a new healthy pattern. What makes neuromassage unique is the pattern, sequence, intent, and application of the strokes as they relate to the neuromuscular connection. Neuromassage is especially helpful for clients who suffer from chronic pain or anxiety. This is very much a medicinal space so there really aren't any vibes or spa like amenities and the therapists just wear street clothes vs scrubs or uniforms. Its an older space and just one hall with rooms off the center. If youre looking for a highly trained massage therapist and there for a real health concern, I could not recommend it more.

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    Thriving Chiropractic - Our Team of Chiropractors

    Thriving Chiropractic

    4.6(125 reviews)
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    Dr. Yumi is fantastic. I had been dealing with an issue for months and had almost given up on…read moregetting it resolved. She quickly understood what was going on, took a thoughtful approach, and made a real difference. I'm now pain free and extremely grateful I found her. Highly recommend.

    I had a very disappointing and stressful experience with the front desk person at this office…read more The issue started with poor communication around billing. I was initially told that my copay would be $30 for Dr. Helen and $20 for Dr. Deanne, and that my insurance had been checked. About a month later, I found out through my insurance that I was actually responsible for 30% of the bill. When I brought this up, the front desk person first denied saying that, and later offered to settle the account based on the $30 copay amount. However, there was no apology or clear explanation for the confusion. We had also discussed that the 4/30 bill would be handled later once I received the insurance check, since my card had already been charged the full $150 for that visit. Yesterday, when I tried to bring this up again, the front desk person would not let me explain and kept insisting that my bills had already been taken care of. She also said she does not handle billing, but did not clearly explain who does or who I should contact. What made the experience worse was the attitude. When I tried to understand who handles billing, bookings, and patient communication, she responded defensively and said, "Oh, now you are saying I don't do anything," which was not what I said. I was simply trying to understand who was responsible for what, especially since she had said she does not handle billing or appointments for all doctors. The most upsetting part was being personally insulted and called a "sad person who makes other people sad." That is completely inappropriate in any service environment, especially in a healthcare or wellness practice where patients come for care and support. This was not the first time she referred to me as a "sad person," and it felt dismissive and disrespectful, especially as someone coming in with severe shoulder pain and trying to resolve basic billing and appointment issues. The communication around appointments was also frustrating. When I switched to Dr. Deanne and asked how to book with her, I was told to check online with no clear guidance. After asking again, I was eventually sent a link by text, but only after being told, "I don't handle her appointments." Yesterday, I checked in and sat in the doctor's office for several minutes, but the doctor was not informed. I had to go back and ask twice, and the front desk person clearly seemed upset about it. The last two months of dealing with this front desk experience have been extremely frustrating. Patients deserve clear communication, patience, and basic respect when trying to resolve billing and appointment issues especially when it's caused by the provider . Overall, this experience fell far short of the level of professionalism and respect patients deserve

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    Saigon Spa - Inside couples spa room

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    4.8(979 reviews)
    4.4 mi
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    Saigon Spa is a beautiful spa clinic. It has a calm atmosphere from entry and is very clean as I…read morewould expect from a a fancy Spa resort. The rooms temperature was comfortable and the blankets were soft and warm. My main review is for Sara who provided a 60 minute deep tissue massage that exceeded my expectations! Now, she isn't going to be everybody's cup of tea, especially if you're expecting a relaxing pampering massage to fall asleep. I appreciate that type of massage, but this time I came in with acute back pain. She honed in and went right to it. Honestly, at first it seemed rougher, but it was clear her expertise provided the relief I needed. I did not even mention any other pain points but as she worked, she identified three other pain areas that I've been dealing with for months. That's how I knew she has a keen understanding of how the body should move and feel, and the skill to guide my muscles/fascia back to where they should be to be able to function properly and without pain. She adjusted her technique as she felt my body could tolerate (e.g. she threw in some Thai massage technique to lengthen and stretch at the end). After 60 minutes, my pain levels reduced significantly from 7/10 to 2/10. I couldn't believe it! My heel pain of six months was gone! She is one of two therapists I've had in my life that actually healed my body's aches. If you want to be rejuvenated, I highly recommend Sara at Saigon Spa!

    Sara and John were really great and identified where we were tight and advised well. Will…read moredefinitely recommend them. Service is very professional.

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