I would like to recognize the excellent service provided throughout this project. From the initial communication to completion, the team demonstrated professionalism, responsiveness, and attention to detail. A special thank you to the installers for their outstanding work. They arrived on time, were courteous and respectful, and completed the installation efficiently while maintaining a clean and organized work area. Their knowledge, workmanship, and willingness to answer questions helped ensure a smooth and stress-free experience. The coordination between the service team and installers was seamless, resulting in a high-quality outcome that exceeded expectations. We truly appreciate the dedication and commitment shown by everyone involved. Thank you for delivering exceptional service. We would confidently recommend your services to others including clients. Thank you, Jami read more

I had a pretty disappointing experience with Harley Windows. The one positive I'll give them is that they were able to come out the same day for an inspection, which was convenient. However, things quickly went downhill during the estimate. I was surprised to learn they don't do repairs at all--only full window replacements. I wish that had been clearly communicated upfront before scheduling the visit. The overall interaction also felt overly aggressive and pushy. As a first-time homeowner looking into window replacement, I needed time to think things through. When I said I wasn't ready to sign a contract on the spot, I was told that if I didn't sign that day, they wouldn't come back because it "takes too much time" to draft a contract. That was honestly shocking and didn't sit right with me. While Avery was polite, the pressure to commit immediately and the unwillingness to respect a customer's need to consider their options felt very unprofessional. I left the experience feeling uncomfortable and decided not to move forward. I would recommend others proceed with caution and make sure you're ready to commit on the spot if you choose to work with them. read more

Anyways, a manager by the name of Robert lied and said he called me when actually he didn't. Mind you ... this is a MANAGER... it's start from the top down ... so here everyone ... your 1st ... Robert is so disrespectful and kept talking over me so I started to do the same then I ended up hanging up on him. I will NEVER RECOMMEND this company ever EVER AGAIN! It took me to call their sales line to even talk to anyone! Mind you, I spent 60k to be treated like this!! TAKE YOUR BUSINESS ELSEWHERE, I promise you will have a better price, better service, and NOT a COMPLETE SHIT SHOW FROM START TO FINISH AND BEYOND! read more

BEWARE: DO NOT GIVE THEM YOUR CONTACT INFORMATION. For months, Harley Exteriors has harassed me with phone calls from different phone numbers (to circumvent my blocking of those numbers) at all hours of the day for days on end. When I finally answered and said I wasn't ready to make an appointment, Harley Exteriors abruptly hung up on me. Appalling customer service aside, they have continued to harass and badger me with more phone calls. I inadvertently answered another call from them again about a week later from yet another phone number, and I asked to be removed from their call list. Today, I received yet ANOTHER pestering phone call from this harassing, abusive company that is clearly violating Do Not Call lists and registries. Again, a different phone number. The woman calling from 360-362-7212 at 4:00pm PT refused to provide her own name but said she was from Harley Exteriors. Again, I politely said verbatim, "Please remove me from your call lists." As I asked why I wasn't removed before, I was abruptly hung up on mid-sentence AGAIN. Harley Exteriors is violating federal laws, blatantly disregarding Do Not Call lists, harassing and badgering people whose information they collect through shady tactics like "contests" which appear to be a scam and fake and are just data harvesting. AVOID THIS COMPANY LIKE THE PLAGUE THAT IT IS. read more

Harley Exterior has been wonderful! The installation of our windows last year was fast and efficient, so when it was time to replace the front door, the choice was easy. Tatyana came to our home, showed up on time to go over all of the wonderful door options they have, went over the different types of glass, hardware, and finishes. Tatyana was personable, sweet, knowledgeable and exceptional! We have now taken delivery and installation of our doors, and they are so much better than the catalog could have portrayed. The installers were professional, and in great spirits even though it was a torrential downpour for the duration of the install. When the job was done, they cleaned up so well, you would not have known the doors had just been installed. We will continue using Harley as we keep checking projects off the list. read more

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This formally local company was bought out by a private equity firm in 2024. They are running false ads on King5 claiming to still be locally owned. When. I called them to ask why they were providing false ads, I was threatened with legal action. The state of WA is currently investigating said false claims. They apparently think the people of WA are stupid. If you want to support locally owned honest companies, this is obviously not the one. read more

We are very happy with all aspects of the service. From the sales, installation and quality. Everyone was professional. One thing that we didn't expect was how quiet the skylight is during rain compared to what we had before. read more

Our dog learned to open our slider. He didn't learn to close it, however. We were constantly getting up to close the door. The Harley slider with built in dog door has made all the difference. The quality is outstanding, the service commendable, and we are very pleased with our decision to use Harley Exteriors. They also replaced a large kitchen window which had lost its seal. It's so much easier to open and looks great!, read more

We used Harley exteriors to replace 20+ windows in 2012 and were very happy with their work. We called last week to get an estimate on a garden window that was not replaced and we expect that it is leaking. Avery came out on Monday to see the project. He was on time and gave us a great bid :) He was very knowledgeable and friendly. Looking forward to getting our new window....and finding the leak. read more

Now I understand why they only have a three star rating. I made an appointment for saturday, Jan 24 at to am which they confirmed and then never showed up! I contacted them and they said that I would have to call back on monday. Unbelievable. He called me and said they dont do mobile homes after confirmingthis appt.* read more

Looking for a replacement of a single window as we wanted a different style. Looked for a local company and Harley's reviews were Outstanding. We were also offered a full window inspection, which we accepted as our home and windows were 30 years old. Inspection only found 5 windows that showed wear; however, we opted to get a quote for all 23. We had a rough idea how much a total window replacement would cost. The sales representative was friendly and informative. We reviewed all of the options and styles and chose the option just short of replacement with wood windows. We chose this option specifically as the replacement would not affect outside or inside trim, so no need for follow up repair. Within a few days a Harley's team came and measure and numbered each window with the windows then made to order. Scheduling around our travel plans, the installers came a few weeks later and had all the windows replaced in a day, with the 2nd team the following day to perform all the caulking and cleaning. Clean up was performed each day. There was an issue with 1 window - a different style than requested. It was re-ordered by the project manager and replaced within a week. The new window styles let me more light and we are very pleased with the result. read more

Harley Exteriors - Interior view of New Sunroom Windows - Windows Installation Near Me - Bothell, Washington

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I typically don't write reviews, but after meeting with Kyle Nario from Harley Exteriors for a quote on window replacement, I was impressed by his enthusiasm and thorough explanation of the process. He went above and beyond helping me get the window's I wanted. The team at Harley Exteriors, from sales to installation, was friendly and professional. The installers worked quickly and efficiently, leaving me very satisfied with the results. First photo is my old aluminum window. The rest are replaced by the nicely finished Harley Exteriors windows and sliding door. Choosing Harley Exteriors for my window replacement was definitely the right decision. Thanks again, Harley Exteriors Perry read more

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I've planned twice to get an estimate for replacement windows. It takes time away from work and family to be available. Both times, cancelled at the last minute. Done with them and would not recommend. read more

If there was a zero star option, they would get it. My mom had this company come out yesterday to price her windows. The man who came was agressive and raised his voice at her. She had to ask him to leave twice. And the price was 97K for 12 windows! She felt intimated and not safe. Avoid this place! read more

I'm here to share my experience with this company: 7/30/25 First contact with Harley Exteriors 8/13/25 Requested window information for HOA approval 8/21/25 Finally receive info from Stephen for my HOA. This is also order date 9/10/25 HOA approval for windows. Stephen would let me know of install date 9/12/25 First email to install windows on 9/22 this email was incorrect 9/16/25 Second email to install on 9/26 : 9/24/25 email to install 9/26 9/25/25 Email sent 9:01am to confirm install on 9/26 9/25/25 Received text at 1:40pm windows are delayed 9/28/25 New install date 10/03 10/1/25 Email to install 10/3 10/3/25 One window installed. Trim was supposed to be replaced. No trim. They used trim I had, was incorrect size. Needed some thing put up Was told by installers not to say anything. Second window had incorrect design. Window was rejected. 10/3/25 Tried contacting Stephen no response; spoke with someone else who said trim was on contract; would be taken care of. 10/6/25 Contacted office since I hadn't heard back regarding window. 10/7/25 Stephen called me to let me know he would be in touch when new window arrives 10/15/25 Sent text regarding window status. Was upset with lack of communication. Asked for next estimate of install date. Received text window would arrive 10/29 install date 10/31 10/21/25 Sent email to ask for trim info to paint trim prior to install 10/27/25 Asked again for trim information. Stephen sent text with info 10/31/25 Installers arrived to install window. Was told trim I bought was wrong size and couldn't use. Showed me install order with trim on it. Install order had my PERSONAL INFO ON IT. Took pic of this information. Installer also broke 4 garden lights during installation 11/7/25 Left message with office regarding window installation and no response. No one will return my calls or texts. I am very unhappy with this company. The communication was one of the worst I've ever experienced. I paid a delivery fee on top of the cost of trim. It's painted so I can't return it. read more

Robbin did a good job of going over product and explaining cost. He was pleasant to work with.

Excellent product and service! Would highly recommend! Great communication and prompt installation!

After looking at the rating I can understand and believe it. I made two appointments with this company and they never showed up. I called after the second appointment failure and they told me that they would not come out to my house because it was a mobile home and they stated they should have called me. Poor customer service and I would never recommend them. read more

I had a great experience with Harley Exteriors from the original bid to the final installment. Everyone I dealt with was courteous and kind and communication was spot on. The door itself is beautiful. I should have installed this door years ago. Thank goodness for Harleys and an amazing dog door slider combo. Love it read more

I had an amazing gentleman come to my home and tell me about the excellent glass doors they had in stock. I got everything I needed to make an informed decision on buying my slider from Harley Exteriors. They were so professional and nice. I am very happy and pleased that I bought my door from them. When I decide to get my new windows I'm definitely going to call Harley Exteriors. read more

I received at least four spam phone calls from this company. They claimed that I had expressed interest in having windows replaced. I never contacted this company asking for information. they apparently purchase lists and make spam phone calls repeatedly. When I called to complain, I received a massive amount of pushback from both people that I spoke with. They were incredibly defensive and kept stating that I had expressed interest. Both people I spoke with said that I may receive calls from other companies. why warn me about other calls unless they had already received complaints from others about this? This company obviously buys lists and spam calls repeatedly. I would never give any business to this company based on their sales practices. read more

Buyers beware- I paid thousands of dollars to have all of the windows replaced in our home. I called to tell them I had a problem with my two living room windows and would like to have their tech come out and check for a leak. I was informed that their wonderful full coverage warranty does not cover them to come out to inspect THEIR INSTALLATION! I would have to pay $300 for their Services. My windows had been installed about 2-3 months prior. I was stunned that they expected me to pay $300 for them to check their installation after sending them pictures of water all over the window frame. If the wall gets wet from a leak, I will be starting a lawsuit against them for inferior installation! read more

Harley Exteriors did an amazing job installing windows in my house on Vashon Island. Really quality Windows. Delivered and installed on time and as promised. read more

Harley Exteriors - Windows Installation Near Me - Bothell, Washington

From the sales rep to measuring and installation, everything went smoothly. All staff were knowledgeable and professional, left our home clean. They do a great job of protecting the floors and surrounding area from installation debris. read more

Outstanding service and work installing 6 windows and our patio door. Installation crew were very neat and unbelievably quick. Cost was less than we expected. We would highly recommend Harley Exteriors. Entire crew were very helpful and kept us up to date on everything. read more

Definitely a "family" business, because none of them want to hear the customers' needs. Very pushy and condescending....cant even get their stories straight. Was going to try them out, but apparently my business was too small that's it's a waste of their time. They wouldn't even schedule me an appointment unless my wife will be there too? I could've just "lied" to you, fool. Total waste of my time. read more

We have worked with Harley Exteriors three times for window projects. Each time has been great! Great service, good sales process, knowledgeable people. The installations were always straightforward and easy to schedule. I recommend working with them! read more

We chose Harley Exteriors based on the positive reviews of other clients, and we weren't disappointed. We needed a patio slider replaced, and Scott (the sales guy) did a great job explaining their product and how they stand behind their service. Definitely not the cheapest option, but the quality is obvious and we feel it was a good long term investment. The installers were polite, efficient and professional, and they went above and beyond (even caulking some gaps around the door that were unrelated to the demolition and installation process). I would highly recommend that you consider Harley Exteriors if you're looking for a quality product installed by good people. read more

Do not call them for a quote. I got a quote from them for 20 windows to be replaced for $86k. I know ppl who have done larger projects for $30k. They keep calling me to ask to start the project and I keep asking them to stop calling me and please take me off the call list, but they keep harassing me. I get a call from them every few months. The whole thing feels very sales and pushy like at a car dealership. read more

This company is so wonderful. From the salesman to the guys who put our windows in and everyone in between. They are professional, courteous, and friendly. It only took them 5 hours to remove the old windows, install the new ones, caulk, clean the new ones, and remove their tarps and tools. I can't say enough as to how great they are. We highly, highly recommend them. read more

Very efficient and professional. Harley came out and measured twice before ordering windows so all fit correctly.

I had 5 new windows installed and the whole process was easy and satisfying. The salesperson was committed to providing me with the best price for the windows. The installation crew was on time and did great job making sure the windows and work area were clean, I would hire them again. read more

Beware of Sales Sharks! My wife and I had already received a quote from Renewal by Andersen together, so we were fully aligned on our window project. Yet when I inquired with Harley Exteriors, the representative refused to schedule an estimate unless my wife was present to approve it--an unnecessary and unprofessional demand. Following this conversation I began receiving 3-5 calls every day on the weekend and during business hours during the week, confirming the high-pressure, shark-like behavior no customer should ever tolerate. If zero stars were possible, that is what I would provide to reflect this experience--avoid these sharks and choose a window company that respects your time and boundaries. read more

We have had our windows for a couple of years, they are ok. The problems are, the sales person promised we could replace our sliding glass doggy door with a smaller on at a discounted price and when we called and asked about it later on we would have to buy a brand new door for over 3k. And to replace the dog flap I have had to call back 3 times over a 2 month period and they said they would call back and I never got a call back. Then they quoted me on price and charged a higher price. I also need a new screw for a window latch and they can't seem to get that either, with the same no response situation. The windows are fine but dealing with the warranty department is horrible. read more

Everyone from Harley Exteriors from the salesman who came and checked my windows and suggested what I should buy to the crew that install the windows to the office crew who I asked for information to apply for PSE energy efficiency rebate to the company that made the windows and came back to make some adjustments and to lube my windows went smoothly and was a real joy to have this company do this job for me. Everything went smoothly. Everyone was respectful of my home.The quality of the windows is exceptional and very much worth the value of what I paid for them. Harley Exteriors also set up my bank loan. From start to finish I was happy. I would recommend them to family and friends. read more

This felt like some weird cult experience. My wife and I were both there listening to the initial pitch and even that wasn't enough because we were unwilling to sign that day. The whiney salesperson kept checking in with his superior and wouldn't get to an estimate or showing us his samples. At the end of the hour with him, he said we should go with Home Depot. He accused us of being unprofessional! Are we not the costumer? Stay away from this company! read more

The entire experience was efficient, cost effective and professionally performed. My consultant Vernon gave a flawless presentation of the details and timeline to expect. read more

Great company to work with! Quality product, and their installers are apasolute craftsman!! In a 100 year old house you have to except some glitches, these guys went over and above to see that everything was perfect! we could not have been happier with the finished product!! Thank You Harley Exteriors ! read more

Great service. Great product. Fast and professional. You get what you pay for. I felt that we had better service than what a big box chain store could offer. It was a touch more than a box store but the quality and craftsmanship is outstanding. read more

Are you cold or is your Heat not sufficient in your home? Well look no further! Harley Exteriors saved us hundreds of dollars a month on energy efficiency through there top notch windows! with the best screen and double glass around. Thanks to there Sells Rep known as Oz we were given an instruction why to choose them. We are Glad we did. If you your Looking for the most reliable windows Harley Exteriors has it. Great and Fast work crews. Super Friendly and Well Mannered. Choose Harley Exteriors Today! read more

Harley Exteriors - Just a nice Image of one window. - Windows Installation Near Me - Bothell, Washington