We couldn't be more pleased with Master Plumber Bruce Hardy! He got a lot done in a short amount of time and all by himself. He's very thorough and showed and explained things before and after he worked on something. And he cleaned up so well after he finished, that we couldn't even tell that he was here except that everything was fixed and actually cleaner than before he started working. LOL! He also made us aware that our water heater is too big to take through the doorway if it ever needs to be replaced, and that a wall would have to come down to get it out. It's something a contractor did 10 years ago when he constructed a kitchen near it and didn't consider the water heater size that he was closing in. Because of Bruce, we are preparing ahead of a possible water heater outage and demolition emergency to get the wall knocked out and rebuilt. Thank you, Bruce, for everything! You're amazing! read more

Amazing Quality. Great Customer Service I will use Hardy Plumbing from now on for all my plumbing needs . Very fair price. Put in a water heater and did an outstanding job. I would recommend him highly read more

This guy stood in my house arguing about political stuff for like 30 minutes (particularly his support of race theory, how he believes all white people owe black reparations, and his disdain for anyone that disagrees).... Plus his pricing was a LOT higher than who came out later and did the work for me. If you are Patriotic, and have any decorations in your home that show you support veterans, America, 2nd amendment, Trump, etc - I would NOT trust this dude to do anything on your property! He didn't seem honestly capable of separating work from personal views. (P.S. - let's remember many white people sacrificed their lives for EQUALITY of all races and remember the president behind that fight for freedom was also a white Republican, Abe Lincoln... education is important. Let's get on the Right side of History. https://en.wikipedia.org/wiki/American_Civil_War ) read more

I had an upstairs shower leaking water that was dripping into the family room. I was expecting the worst. I reached out to 3 plumbing companies referred to me by friends, but they could not get to me until the afternoon. I wanted someone sooner. I went to Yelp and found Bruce. I've been burned in the past, so I really wanted someone referred. After reading all the 5 star reviews and not one bad, I thought I would take a chance. Bruce answered. He was on a morning job but said he would finish by 11:45am and could be at my home by 12:30pm. My expectations were high after reading the reviews, which usually means I would likely be a little disappointed at best. Was I ever wrong! Bruce arrived early at 12:15pm. He introduced himself and said he would do some discovery work . I showed him the bathroom, and he went to work. I was thinking he would have to cut into the opposite wall, but after a little while, he found the problem. It was a bad valve that turned the water on. He did not have that specific valve in his truck, so he ran to the plumbers supply and got one. He got it installed, cleaned up, and wrote me an invoice for a very fair price. He checked the boxes mentioned in the reviews and exceeded my expectations. I have added Bruce to my contacts, and he is now my go-to plumber. He should be your also. He is the real deal. Fair, honest, and a great family man with a great heart and sense of humor. Like me, you will be glad you called him. read more

Funny this is my first review for Bruce (sorry man), he's done work at my house twice (about to be a third time) and at my business, on time, fair pricing, professional and genuinely cares about his customers! Example, he tracked down a leak which was partly because of a faucet and replaced both bath and kitchen with top of the line Moen faucets thinking as a homeowner I would want the best, when he found out I just leased the house he was apologetic and asked if I wanted less expense faucets installed. I told him any place I live I treat as my own and appreciated him looking out for me. At my place of business, Automotive Connection we had a clogged urinal Bruce came out the following afternoon right when he said he would be there, not a single issue since! Great guy and very personable, you won't do wrong giving him a call!! read more

This man was legit! Real cool guy, very intelligent, does great work with affordable prices. Highly recommend.

We have a gas hot water issue and our warrantee company put us in touch with two plumbers. Connected with the first one after a few days of no contact and learned they declined the order as they no longer serve my area. Shame on the warranty company for that bit of service. Second one hasn't called or responded to any voice messages. Warranty company said, call any plumber and pay the deductible This one will likely get updated but first impressing is as follows. 1) reviews speak volumes, 2) he picked up the call and had a sense of our issue. He is going to stop by later today so pinpoint. Expectation is the part won't be available given the age (2000) and we'll likely need a replacement. read more

If I could give Hardy Plumbing 10 stars I would! Bruce (the owner) is absolutely wonderful to work with!! He's professional, very responsive and clearly has been in the business for a long while. We have used him several times on projects and the only person I would call for plumbing work. He replaced my hot water heater and did replacement parts on our sinks. Highly recommended!! read more

Hardy plumbing is open and providing the same great service and value that he always has. If you need a great plumber at a fair price I have found none better. Please change his status to open!!!!! read more

Bruce was a real pleasure to work with. As well as performing the requested plumbing repairs & other services, he readily answered any questions I had. One thing I admire about Bruce is when he's done, he leaves the work site cleaner than he found it. Many plumbers would just simply do the minimum. Bruce makes sure you are 100% satisfied with the finished product. I would definitely choose Bruce to do any future plumbing work I would have. read more

Bruce did a great job helping us find the source of a leak on our first floor. Other plumbers had recommended more aggressive options which we were not comfortable with and required significant patchwork afterwards. Bruce fixed the issue quickly and expertly. He is a talented and honest plumbing who we will use in the future if the needs arise. read more

I never write reviews but for Hardy Plumbing I have to. He was nice, professional and quick to respond. His work was topnotch and I would recommend him to anybody. read more

Bruce is fantastic!! I was very comfortable with him in my home even though I'm a single female. He was very easy to talk to, almost like we had known eachother for years. He was very professional and his price was excellent to fix my hot water heater. He even wiped it down for me because it was dirty. Bruce didn't try to tell me that I needed a new water heater, or that multiple things needed fixing, etc. Instead he was honest about what needed fixing and what the best solution was to my problem without upselling (something i'm sure everyone is all too familiar with). Once he was done, he stayed an extra 20 minutes to make sure I was getting hot water. I am a completely satisfied customer and will call him again if I have more plumbing issues. read more

I got the recommendation to give Hardy Plumbing a call from a fellow horse person. Hardy Plumbing is a small outfit, mostly just the owner, but wow, do they do great work. I had to call Bruce in to help me out with an on-going sewer drain issue, and between him and the drain cleaners he brought to assist, we got that taken care of and it should not be a problem for years. I also had Hardy Plumbing do some upgrades to my existing plumbing. They replaced a decent segment of my main as well as the last remaining galvanized drain pipe in the house. My wife had them do this work while I was out of the country, and when I got home, I was impressed with the quality of craftsmanship as well as the great job they did cleaning up afterwards. Best part - the price was reasonable, and maybe even a little below. If you need plumbing done and you live in the Hamilton area, call Hardy Plumbing. I wouldn't call anyone else after our wonderful experience. read more

Bruce did a fantastic job on a sump pump repair in our basement. You immediately realize he is a genuine person who cares about their work, customers, and business. He took the time to explain things to me, and helped me to understand why specific work was needed. Much better than one of the big shops out there since you never know who you'll get. Bruce is the guy you want. It is also helps that he fun to chat with and enjoys dogs. read more

Woke up to water coming through the ceiling in our finished basement. Called Bruce right away and he was here in no time! Assessed where the leaks were in the water lines and had them fixed quickly and professionally. We will definitely use Hardy Plumbing as our go-to plumber for any future plumbing needs. Thanks Bruce, we really appreciate all that you did!! read more

Bruce is extremely friendly, knowledgeable, and does great work at a very fair price. I recently had him repair a few leaks (shower drain, outside faucet, and water heater line) at my parents house - not only was he able to come out the same day to give me a quote, he was also able to squeeze us in for all 3 repairs that same weekend after I mentioned I was only in town for a few days. Highly recommend Bruce to anyone looking for thorough and professional plumbing work in the Butler county area! read more

After having 3 plumbers agree to come by and give me an estimate for replacing a laundry tub and faucet in my laundry room, I searched Yelp and found this business. After a few calls they arranged to meet with me during a particularly difficult time for me to coordinate with anyone and replaced the tub and faucet perfectly an even cleaned up afterward. The best plumber with a liberal amount of customer service. Bruce will be my first choice for any future work and my recommendation to anyone looking for a plumber read more

It is not every day that you hire someone who is honest, responsive, knowledgeable, trustworthy, and fair, especially in the trade business. Well, Bruce is that rare person. Be forewarned, when you call him, he may not be immediately available to do your job. He is obviously in demand, and for good reason. But he will give you an appointment, keep in touch with you, and show up when he says. And then he'll do a great job. Bruce is my go to plumber from now on. 5 stars all around. read more

If you need a plumber, Bruce is your guy. He exemplifies customer service. He worked quickly and left everything clean. If ever I need a plumber again, I'm calling Hardy Plumbing. read more

Three Cheers for Bruce! The neighbor kids noticed water running into our sidewalk and the street and let us know. Did I mention it is Easter Sunday? Saw the reviews for Hardy Pluming on Yelp and I'm so glad I did! Bruce answered my call and since he lives nearby, he ran over immediately. Bailed out the water meter hole, and was able to turn the water off. The good news is it seems the leak is on the water dept. side...Thanks Bruce for coming to the rescue, Nancy F. read more

I just had Hardy Plumbing come out at replace my Water Line Pressure Valve and Water Heater Relief tank. I highly recommend him: 1. I originally asked for new water heater because I thought I needed a new one. The relief pipe was dripping. He said that the water heater was still good, and had a few years left in it. What I really needed were the 2 items listed above instead. This meant a much less expensive job for me to pay for. He could have just lied and said I needed a new heater and got a bigger job (more $$$) out of it, but he was HONEST and upfront and said I didn't need the extra stuff done. Went from what would have been over a grand in $$$ to just a few hundred $$ for the job. Saved me at least $1,000. 2. He is local and independent. For me, that's a plus. I don't want the big companies. Because of this, he has more at stake in making sure he keeps his customers happy. 3. He responded quickly to my phone calls. 4. He arrived on time for giving me a quote for the job. For the actual job, he arrived early after he called me first to make sure it would be OK to come out early. 5. Rates are very reasonable. 6. Seems very competent with the trade. 7. Personable and good communicator. I asked him how the parts above worked, and he explained it to me. 8. Clean and presentable. 9. Gave me a good receipt for the work I paid for. Sadly, I have heard of other contractors that write something on a post it note. Not Bruce. 10. Total time to do this job, 1 hour, but that also included us chatting for a bit. He was fast with his work, but still did it right. If you are in the Butler County (northern Cincinnati) area, give him a call. read more

I would recommend Hardy Plumbing to all my friends and family! Super nice, respectable man. He even brought the package in from my front porch as I had my hands full with my baby!. Being a young Mother I was afraid to have a stranger in my home but there waa nothing to worry about with Bruce. He is super friendly, it felt like my Dad came over to help me out! He is also licensed,bonded, insured and he and his other team members are all back round checked!! He was very efficient and I was surprised that he left things cleaner than when he came. I had no tub to clean out or mess to clean up at all.....he took care of it! Very affordable pricing as well! I will definitely use him for all my future plumbing needs and highly recommend him to anyone needing plumbing work done! Great service, great family owned business!! read more

Had an issue with our sump pump. Came out and suggest a replacement but once he looked a little closer found that the floater was just stuck. Fixed it and only charged for a regular visit. Very happy. read more

Thank you Hardy Plumbing for rescuing us from a cold water Christmas. Our hot water heater broke on 12/22. Bruce and son installed a new one for us on Christmas Eve, just in time for our out of town family. They were friendly, professional and courteous. Would certainly call Hardy again! read more

My husband and I had a flood due to one of those new energy efficient toilets. We called Bruce and he was at our house within a couple hours. He fixed the problem and did a couple other things at no additional charge. He's extremely friendly, knowledgeable and helpful! It was like having a friend helping us out! He even stayed for a while after his work was done and we talked about all types of topics. We have already recommended his services to others! When the insurance adjuster saw how much he charged he said "man, this guy has some awesome pricing. Stick with him because you won't find this with any other plumber." That's exactly what we'll do! :) Thanks Bruce and son! read more

I felt compelled to signup for an account on Yelp just for this review. I had Bruce come over to check a non-urgent leak issue in one of my rental properties in MASON. Bruce did not try to sell me a solution that would have favored him, instead he suggested that I wait and see if the leak persists. He thoroughly checked to see if he could find the leak without an invasive inspection. He gave me some pointers that would possibly take care of the leak. In the end, he left without charging me anything for his time. He seems like a very nice person, who knows how to build a business through customer service. read more

Hardy Plumbing has always been there to help me when I need them the most. I walked down to my basement at 3:00 on a Friday to find my sump had failed and there was an inch of water in the basement. I called Bruce and he was able to get there at the end of the work day to replace the old pump. You couldn't ask for better service from a business. He's also helped me with other plumbing issues and saved me a ton of money with his good advise. Hardy Plumbing is the only company I would call for my plumbing needs. read more

Bruce is an absolute life saver. I had a plumbing disaster at my new home after moving in just 2 days prior. It is my first home so I had no experience and no idea what I was doing. I called Bruce at 6pm on a Monday and he answered and was at my house within 10min. He replaced all the issues within minutes and even took the time to walk me through my new house and explain the plumbing set up and gave me a mini plumbing tutorial for my future reference as a new home owner. Although I've had a horrible day with restoration workers in my new home all day ripping out my ceiling and trying to dry it out, Bruce was able to fix the source of the problem within minutes and finally gave me some peace of mind. I pray I never have another plumbing issue again, but if/when I do, Bruce will be the first person I call. I simply cannot emphasize enough how great Bruce and Hardy Plumbing are and how much I would recommend them to everyone. Thanks again for everything Bruce! read more