I love Harbor Freight, and was super excited to get one close by. It's near major shopping, it's in a new building, it has pretty good tools and great prices, an excellent no questions asked return policy, coupons and sales..and you are thinking ..."why 3 stars?!?" One word...Staff. Not that the staff is rude, or impolite, that is not the case, they are very friendly, and helpful, if you find one. And here-in lies the problem... they are under-staffed.On the busiest days there is only 3 people working, and 2 of them are on the registers., which leads to long lines..which leads to frustration...I'm not a complete d!(k..I get it.. new store..new employees...so for this go around..3 stars.. I know they will get their groove soon.. the Laurel store figured it out...the Waldorf store will too. read more