They always ask if I need assistance and if I say know, they always circle back to check in with…read moreme. They have the best customer service in the area, bar none!

Small hardware stores are the antithesis of big box behemoths. They pack everything into a small…read morespace. As a result, you might only have 1 or 2 choices, but does that really matter when buying a carriage bolt? I always go to small hardware stores for bits and pieces, and now that they do "order online pick up in the store" I buy many major purchases there too. Trouble with the big stores is I can never find the little parts I need. The bins are a wreck and nobody has a clue. At Do It Best Hardware, everything is in its place and the staff know every item in the store. Don't spend 30-minutes looking for a 20-cent washer in one of the big discount stores. Pay a little more, maybe a nickle, and cut your frustration exponentially. It is worth all five pennies.

I've been dealing with this store for about twenty years and my experiences with them have never…read morebeen less than excellent. Their staff are not only friendly and efficient but also extremely well-informed about their merchandise and willing to give advice; this is important to me because I have the mechanical aptitude of a mildly retarded gerbil. I've gotten the same attention whether I was buying two screws or a new Weber grill, and no one has ever tried to upsell me. My most recent experience was buying, yes, a new Weber grill from Jim Carmalt. He was exceptionally knowledgeable about every aspect of their stock and how best to use it. It was almost like talking to an old friend who had my best interest as a high priority. I thin of Village Hardware as sort of the anti-Home Depot/Loew's, I get personal service of a high order and always leave confident that I have a high-quality product and even higher quality advice. This is retail as it should be.

I found a part for a 1950s light that was not in stock at Home Depot! Andy immediately helped me…read moreand went above and beyond!

They assembled my outdoor grill and it was ready for pickup. Services pickup loaded into my truck…read moreand i was off to my home. Smooth service.

On June 9th 2026 while trying to buy a tool that was locked in a cage I proceeded to ask for…read moreassistance from the cashier's to call someone who worked in that section. They called over the store intercom and I waited. I went back after approximately 15 minutes and asked again which they did, but still no one came to assist me. I walked over to another cashier and they located MR. Don the Store manager who was walking down an aisle. He was saying something to the cashier but never came to help so I walked over to him and asked if someone was able to help me get a tool which I had been waiting for since 630. He stated someone is assigned to tools at 6 am but just attempted to stare me down and just continue looked at me until I said what are you doing? can you help? He then proceeded to walk up and pass me looking for the person who supposed to work the section and then says he probably in the bathroom you that happens from time to time and finally opens the lock himself (@ 0709 he decided to help) asked me what register I was using and walks the item to the cashier and tells the cashier the person working in the tools section was in the bathroom which he never verified just made it up. This was very unprofessional and unnecessary. What he could have done is apologized for my waiting and asked how he could assist from the start. He didn't have to start looking for the employee because he knew the combination so he could have helped me and then went to check on his employee to find out what was going on.

Went to filll up my propane tank $20 refill and they were…read morevery organized. Paid, dropped off the tank my a fence and a nice man filled it up shortly after.

So it's my first time here wanting to fill a brand new 30 pound propane tank. Jose carried it in,…read more filled it up, and re-delivered it back to my car over 50 pounds. Also thank you for being $10 cheaper than rentals unlimited (they wanted 42$) $32 at N&S to fill a brand new 30lbs. Thank you Jose! You guys got a great employee there. Very friendly. Definitely a returning customer. JohnG

I am completely satisfied with the service and perfect outcome of my experience with MCK&B. They…read morewere highly recommended and did not disappoint me from start to finish of my job. I, too would highly recommend this company. Ywanda

I'm so glad and lucky that I went with Modern craft kitchen & bath. After a lot of research and…read morecomparison, it was clear that this place is the best by far Quality and pricing. I couldn't have been any happier dealing with Jimmy (owner) make the process go pretty smooth and they were very flexible with our changes in the bathroom as well as the kitchen

This place is so good that my wife is going to stab me. She is literally will kill me because these…read morepeople were so friendly I spent over 200$ here in 2 weeks. Mickale know his stuff. Dre can spell his name right. Thanks guys. These guys make vape throughput velocity a thing

Sells an inferior product…read morehttp://ejuicefinder.com/menu/index.php?control=itemdetail&itemid=162440&storeid=122 that destroys burners in 2 days. When asked 2 speak w/owner...ignored/given excuses. Sad! Drive further 4 an adequate products/advice.

My friend invited me for dinner; he wanted to show me the furniture he bought at BoConcept in…read moreGeorgetown, Washington D.C. It looked very modern and was told by my friend it was from Denmark. He said it was very expensive. I looked very closely at the materials and mentioned that it was not real wood, either MDF or Particle Board with veneer as well as made in China. My friend said that is impossible as he was assured it was real solid wood made in Denmark. I said to him, I will cut part of his furniture and if it is not MDF or Particle Board I would buy and replace it. Lo and behold it was Particle Board. I have yet to find out what my friend did after I left his dinner invitation.

Terrible customer service. ordered a couch and it arrived months later than promised. When it…read morearrived the entire underside of the couch was torn. We sent them photos. We were told someone would come out to repair it. The can of fabric spray came dented and with caps broken off so was unable to use. When contacted they were very apologetic and offered to send us two new cans and offered for us to select two accessories as a service recovery. We selected two items for service recovery. We followed up once and were told we would be contacted when the items came in. To date, months later we have heard nothing. We have a couch with torn underside, no fabric spray and no items that were offered as service recovery. we ordered through Georgetown store.

Ed's Plant World is exactly what a local nursery should be. I called ahead to check on availability…read moreand they actually walked into the greenhouse to look for me. That kind of service is rare. When I arrived, a kind woman answered all my questions and walked me over to find exactly what I was looking for instead of just pointing me in the right direction. After I paid, a young man walked me to my car and loaded my plants neatly with a bag to keep everything clean. What meant the most to me as someone starting their very first garden is that no one made me feel silly for being a beginner. They were patient, encouraging, and genuinely helpful. That kind of welcoming environment makes all the difference when you're just learning. I will absolutely be back. Highly recommend to anyone, especially first time gardeners looking for a place that truly cares about its customers.

The only place to get plants!…read more I have been purchasing Christmas trees from Ed's Plant World for years now. They make it quick, easy, and convenient. They're also incredibly informative and helpful. I recently purchased some herbs from Ed's and their team meets you at the entrance to try to guide and assist you. It's a nice touch. Once you move on to the area where the herbs are, other folks will assist you there as well. Additionally, the selection of herbs is superior and more varied than what you'd find in the nearby home stores. Ed's also carries a ton of flowers - fortunately they are around to answer questions because the selection can be overwhelming. Bottom line: there is no better place in the area for landscape that beats Ed's. Even for Christmas trees or herbs.