Put mower in shop there September 2022 . Ii now June 2023 and still no repair. They keep saying…read moreToro does not have the parts yet ?? Really?? The $70 I spent every 2 weeks for landscaping, I could have bought another lawnmower.. Ridiculous to have to wait this long for a repair job!!!

Great selection of pro and consumer yard machines. Prices are competitive. (we shopped around)…read moreBased on the customers there when we bought our mower, most are pros. Folks were friendly and really into mowing, plowing, etc. Also, their small engine mechanic really knows his stuff. Got some good "not in the manual" tips about the mower we bought, including some operational advice that the manufactures probably left out of the manual on purpose. Only reason I didn't give them 5-stars is they have a really lame website: http://www.cycleturfeq.com/

They always ask if I need assistance and if I say know, they always circle back to check in with…read moreme. They have the best customer service in the area, bar none!

Small hardware stores are the antithesis of big box behemoths. They pack everything into a small…read morespace. As a result, you might only have 1 or 2 choices, but does that really matter when buying a carriage bolt? I always go to small hardware stores for bits and pieces, and now that they do "order online pick up in the store" I buy many major purchases there too. Trouble with the big stores is I can never find the little parts I need. The bins are a wreck and nobody has a clue. At Do It Best Hardware, everything is in its place and the staff know every item in the store. Don't spend 30-minutes looking for a 20-cent washer in one of the big discount stores. Pay a little more, maybe a nickle, and cut your frustration exponentially. It is worth all five pennies.

I love this hardware store! And I don't like going to hardware stores, but the employees are so…read morefriendly and helpful, it's family owned, they have a beautiful gift shop when you first walk in that has one of my husband's favorite perfumes (INIS - energy of the sea... It's in a turquoise and white package). I always laugh when I tell people that my husband's favorite perfume of mine came from a hardware store. I love that they offer coupons, rewards, and a military discount a few times a year, so we can get some pretty good deals. Everything we've ever purchased from Sneade's has been worth the price and I don't think I've ever had to return anything.

I noticed in their store that they offered knife sharpening with some laser guided gadget and being…read morea skeptic person as I am and needing sharp knives in the kitchen I decided to give it a shot. The gentleman who operated the machine took my sarcasm well as I was wondering if in fact I would be pleased with the results. The findings and conclusions...Amazing!!! I would endorse this product and service all day long and twice on Sunday if they were open. Great Job!!! Gary

My goal is to patronize BIPOC businesses and Wheelers Ace is just that…read more I was able to purchase a grill online to pick up in store. It was available as stated, I was notified in a good amount of time and the pick up process was seamless. They check identification, which I'm happy about, as so many places these days simply take you at your word and don't. With high price items, it is a must. Staff helped to load the item and off we went. I will definitely patronize this location again.

A few months ago, we hired Wheeler's Ace Hardware to repaint the front of our house, repair the…read morecracks in the driveway, and add mortar to the bricks. They did a great job repainting the house. However, one area in the driveway recracked the next day, and mortar was not patched adequately. Each time we contacted Rod, we were told someone would return to fix the issues. It's been months, and no one ever returned.

First time renter at the local hardware store. A place I have bought equipment and tools for home…read moreprojects for the past 3 years since I moved in. First and last. I rented a power snake hose for the day. The representative working insisted on giving me a hand to load this equipment into my car. In the process of assisting and shoving this very heavy piece of equipment into the car I get home to realize he had been scratching the machine up and down the panel directly behind the rear passenger door the entire time he was putting it in my car. scratched so deeply there are dents into my rear panel. I go to call and speak to someone about remediation and am told it is a Saturday, no one works there that can assist until maybe Monday or Tuesday... So I call back on Monday and get in touch with a store manager, whom I will leave anonymous out of respect for her simply doing what she is told to do. I am told plainly "there are signs that state we aren't responsible for damage done when loading your vehicle." A sign on a door, I did not see. A very important piece of information that was not called out to me by the representative who offered to help. Nor on any documentation I was given (which was none). Hundreds of dollars of damage to my vehicle by a representative who wasn't paying attention or didn't care enough to mention he was scraping a 130-pound machine against the side of my car. Roles reversed, I am paying full price to replace their machine had I damaged it in any way. There is no accountability within that store and no desire to mend a mistake their worker made. Do not utilize this rental facility. They do not care about you and as soon as they have your money nothing is their problem. I was told my information would be given to the owner, Ashlie H., with no guarantee I would ever hear back from her or the store to remedy this situation. They don't have a care in the world for their customer base. I spend thousands of dollars a year on home repair/upgrades, as do many locals in this area. There will not be another dollar spent at this store and I wish everyone the best of luck when utilizing this business. They do not care about you! **EDIT** Owner winded up calling me back and the inability to take any accountability is astonishing. An employee did hundreds of dollars of damages to a customer's car and every excuse in the book was thrown out. "we don't know if that damage was from the drive home" "we don't know if that damage was from you getting the machine out once you got home". Ashlie H.. the owner of this company, was incapable of admitting to any fault on her company's end and insisted because her company was doing me a "courtesy" of assisting with loading the equipment there is nothing to be done. Absolute clown show of a store, absolute disgrace of management and ownership running this business. It's shameful to see someone running a local business like this with such arrogance in the face of their customers. Without a care in the world.

This place is well stocked soon as I walked in the door they asked if they could help me find what…read moreI was looking for. They have everything

Terrific service! If you are looking for a specific goat or pig food, call first and they'll make…read moresure it's in stock for you.

For over 35 years, I was a customer at the R&G Cross Upper Marlboro…read more location and made over 200 purchases without a hint of a problem. Recently, due to the closure of the Upper Marlboro location, I began shopping at the Brandywine location and for the first time ever after spending thousands of dollars over the years, I returned an item that cost less than $25. To my surprise, I was the subject of a profanity laced diatribe from a female owner of the store who excoriated me for making the wrong purchase which required her to a do what she called " a time consuming credit card refund". I began shopping at R&D Cross when the southern part of Upper Marlboro had one fast food restaurant and you saw store employees at church or the grocery store. That period has passed. What remains is my insistence that I treat others with respect and be treated the same way. Regrettably, I shall never make another R&D Cross purchase.

Well I needed to obtain a battery tender , for those that don't know what this is. The item is…read moremeant to keep a battery charged from dying due to sitting idle during winter months . As a new rider to a motorcycle living in an area subject to winters this is imperative for storage unless you are a brave enough soul to ride during the winter. So I found the tender and proceeded to the check out . There was a young man named Mike there, he signed me up for a rewards card and his customer service was phenomenal. I also was informed about a Warranty for my purchase which I opted in for a two year warranty. Overall had a great experience and I will be returning for some other items I see for the house . They have everything I like this place better than some of the well known places to buy tools and things

I never leave HF empty handed; my pockets are always lighter, but my hands aren't empty! This most…read morerecent trip was for some single use/disposable items and of course I bought more stuff than I planned because they had a socket set (inverted torx) in stock that I need for a few things in the Jeep.

Please make sure you take the time to check the figures on your invoice before paying…read more Our salesperson said she was authorized to give us more of a discount than was advertised. On good faith, I signed my receipt. I checked my receipt later when I was home and found that we were not given the promised discount. I called and they would not honor the percentage off that we were told we were getting. So disappointed in them.

Anthony was a fantastic assistant to us! we were in there for hours deciding and he was…read morephenomenally patient and helped us at every step!