The staff are friendly. I don't have to travel far to get supplies. You can get keys made too…read more Metro is nearby.

It's a store with small town feel in the middle of a big city. The staff welcomes you right as you…read morestep in the door. With just a brief flash of my lightbulb, a staff member at the counter pointed me to the wall of lightbulbs to replace it in the next room. Even as I was trying to figure out what to get, I could hear her helping the next customer with his own home item question. Looking around the store, there is probably something you will need in there not now, but maybe in the future. When the time comes, a friendly staff member will likely be there to help you navigate the shelves and find it. We have come here on other occasions for paint and screws. True Value is conveniently located in a street with many well loved businesses in Dupont Circle. Maybe get dinner with a side of hardware store? There is a bus stop a couple blocks down and it's a 10 minute walk from the circle.

First time renter at the local hardware store. A place I have bought equipment and tools for home…read moreprojects for the past 3 years since I moved in. First and last. I rented a power snake hose for the day. The representative working insisted on giving me a hand to load this equipment into my car. In the process of assisting and shoving this very heavy piece of equipment into the car I get home to realize he had been scratching the machine up and down the panel directly behind the rear passenger door the entire time he was putting it in my car. scratched so deeply there are dents into my rear panel. I go to call and speak to someone about remediation and am told it is a Saturday, no one works there that can assist until maybe Monday or Tuesday... So I call back on Monday and get in touch with a store manager, whom I will leave anonymous out of respect for her simply doing what she is told to do. I am told plainly "there are signs that state we aren't responsible for damage done when loading your vehicle." A sign on a door, I did not see. A very important piece of information that was not called out to me by the representative who offered to help. Nor on any documentation I was given (which was none). Hundreds of dollars of damage to my vehicle by a representative who wasn't paying attention or didn't care enough to mention he was scraping a 130-pound machine against the side of my car. Roles reversed, I am paying full price to replace their machine had I damaged it in any way. There is no accountability within that store and no desire to mend a mistake their worker made. Do not utilize this rental facility. They do not care about you and as soon as they have your money nothing is their problem. I was told my information would be given to the owner, Ashlie H., with no guarantee I would ever hear back from her or the store to remedy this situation. They don't have a care in the world for their customer base. I spend thousands of dollars a year on home repair/upgrades, as do many locals in this area. There will not be another dollar spent at this store and I wish everyone the best of luck when utilizing this business. They do not care about you! **EDIT** Owner winded up calling me back and the inability to take any accountability is astonishing. An employee did hundreds of dollars of damages to a customer's car and every excuse in the book was thrown out. "we don't know if that damage was from the drive home" "we don't know if that damage was from you getting the machine out once you got home". Ashlie H.. the owner of this company, was incapable of admitting to any fault on her company's end and insisted because her company was doing me a "courtesy" of assisting with loading the equipment there is nothing to be done. Absolute clown show of a store, absolute disgrace of management and ownership running this business. It's shameful to see someone running a local business like this with such arrogance in the face of their customers. Without a care in the world.

This place is well stocked soon as I walked in the door they asked if they could help me find what…read moreI was looking for. They have everything

I came to Frager's Paint after going to the regular Frager's Hardware in search of paint brushes…read moreand a roller. The store has a very comfortable and friendly feel and is clearly not a big shop with the goal of getting people out the door. I told the clerk what I needed (or thought I needed) for my paint project and he pointed me in the right direction. If I have another accent wall planned, I'll definitely come here to load up on supplies.

I used to love Frager's. They had a fantastic hardware store at Eastern Market, with a great…read moreselection and wonderful staff, and a paint store down the street that was just the same. Even after I stopped working in the area, I kept going there: where else were you going to find such a great hardware or paint store? So what happened? The last time we went there to buy paint, the employee was unenthusiastic and unfriendly. So we gave it another try this weekend. I walked up to the paint counter. Two employees were having a problem with one of the paint machines, which one of them didn't seem to know how to use very well. I stood there for quite a while. They ignored me. I eventually asked the more experienced-seeming employee if it made sense for me to wait, or if they would be a long time. He launched into an explanation of how he needed to log in. I didn't think that was relevant, and asked again whether waiting made sense. He said yes, it made sense to wait. I stood there a while longer. I asked the same employee how long it would be. He stared at me. I asked if it would be more like 5 minutes or 15 minutes, or some other amount of time. He said it would be at least 15 minutes. I said that he should have told me that a long time ago. He started explaining again about needing to log in. I still didn't care, and explained that it was terrible customer service. Then we left and went to Monarch on Connecticut Ave, where they had excellent customer service. What on earth has happened to Frager's?

Great hardware store in the middle of Prince Frederick they carry John Deere tractors and lawn…read moretractors also stihl product. They also carry a big selection of bolts screws nails and garden seeds. Stop in have a look around you never know what you willl find to take home.

Polite cashiers, employees walking the store to point you in right direction. I like the small…read moresection of gift selections in front of store. Only issue experienced was trying to use an online gift certificate given to me as a gift. Cashiers were not well versed in handling that part.

I love stopping here before I head to the big box hardware store to support a local business. They…read morehave a phenomenal selection of plants to be located in the city. I recently purchased two large bags of organic potting soil for $15 each and I thought that was a good deal. The staff is attentive and helpful. One young man helps customers transport large items to their vehicles. They also let you borrow trolleys to get things to your car. I usually get my rock salt here in the winter and garden supplies here in the summer. All departments are helpful. I was in the plumbing department recently and was looking for something very small that I located immediately and the person working downstairs greeted me and asked if I needed assistance. I will continue to shop here first!

Stopped in here for a plunger and it was pretty easy to navigate the store. There are tons of…read moreoptions here and the staff were quite helpful.

My goal is to patronize BIPOC businesses and Wheelers Ace is just that…read more I was able to purchase a grill online to pick up in store. It was available as stated, I was notified in a good amount of time and the pick up process was seamless. They check identification, which I'm happy about, as so many places these days simply take you at your word and don't. With high price items, it is a must. Staff helped to load the item and off we went. I will definitely patronize this location again.

A few months ago, we hired Wheeler's Ace Hardware to repaint the front of our house, repair the…read morecracks in the driveway, and add mortar to the bricks. They did a great job repainting the house. However, one area in the driveway recracked the next day, and mortar was not patched adequately. Each time we contacted Rod, we were told someone would return to fix the issues. It's been months, and no one ever returned.

It took no time for install. Honest, friendly, and honorable. I recommend M&M highly.read more

M&M applianc in Washington DC is the best in the business. They carry a huge selection and the…read morestaff is extremely knowledgeable. our last purchase was an Electrolux washer and dryer set that we are very happy with. We got a great deal because M&M helped us to get a manufacturers rebate. Joe was our installation expert and he is the best in the business. The company stands by the products they sell and strive for excellence. M&M is always our top choice.

Friendly, neighborhood hardware & gardening center. Fantastic salespeople who are knowledgable…read moreabout local Del Ray Alexandria, Virginia neighborhood needs. Prices are local shop oriented, so I find them very affordable and worth every dime. Lots of options to meet needs, immediate & long term.

I stumbled upon this store on the evening of May 9th. Since I prefer to shop at independent stores…read morerather then big box stores, I was going to give this shop a try. From the outside they looked like they had something to offer. A pallet of mulch/potting soil outside. And a variety of plants. So I then went inside. I saw 2 employees in the store, but they made no effort to ask me if i needed assistanc. The girl at the register was on her tablet. And the guy was on his phone, standing with a store branded shirt. Finally as I was getting ready to depart, the girl at the register asked: If I needed anything. I said no thank you and left. Not a good first impression. At least the big box stores, greet you and ask if you need anything when you come into the store. Perhaps they will get better with time.