Cancel

    Open app

    Search

    Harbor Freight Tools

    3.3 (44 reviews)
    ModerateHardware Stores
    Closed 8:00 am - 8:00 pm

    Harbor Freight Tools Photos

    You might also consider

    More like Harbor Freight Tools

    Recommended Reviews - Harbor Freight Tools

    Your trust is our priority, so businesses can't pay to alter or remove their reviews. Learn more about reviews.
    Yelp app icon
    Browse more easily on the app
    Review Feed Illustration

    Reviews With Photos

    Harbor Freight add which does not exclude Roll Cab from the 25% off deal

    Harbor Freight Tools would not honor their coupon! I went to the Simi Valley store on January 1st with my "New Year, New Deals" 25% off coupon to purchase a US General Series 3 tool box. #58723 I read the small print very carefully and the tool box which they call a "Roll Cabinet" was not excluded from the sale. When I tried to pay for the $599 tool box with my 25% off coupon, manager Brodee denied the coupon because he said the tool box is refered to by Harbor Freight as a storage cabinet. I told him that nobody in the tool world calls a tool box a storage cabinet. I have heard the name tool box, rollaway, tool chest a roller box, but never a storage cabinet. I pointed out to manager Brodee that my item was displayed in the Tool Box section of the store and that their add refers to item #58723 as a "Roll Cab". I was told roll cab is short for rolling cabinet. The only item that was listed as a storage cabinet that I noticed was the Yukon Tool box item #56613. I told Brodee since the "Roll Cab" was not listed as an exclusion in the small print on the coupon that he needs to honor the coupon. Brodee refused to honor the coupon and gave me a signed note that my item was not valid on the coupon. I then asked two employees at the store, where is the storage cabinet section. They replied we don't sell storage cabinets here. You should try Home Depot or Lowes. I told Brodee that I was going to call the corporate office to complaint, but he didn't care. I called Harbor Freight corporate office and spoke with Palima who was working from home due to the crying kid in the back round. Palima told me that Harbor Freight refers to all tool boxes as storage cabinets and she could not help me. Palima also said that it is now January 2nd and the sale ended yesterday. I explained to her that I was at their store on January 1st so the coupon should have been honored. I also explained that the item I wanted is listed as a roller cabinet which is not one of the excluded items on coupon. Palima then said even if that is true, the Harbor Freight coupon says that "other restrictions may apply" which is at the discretion of store manager Brodee . I said that ANY item in the store could be excluded from the coupon and she said that's right. I asked her if she was a lawyer and she said no. I told her that she should contact their legal department because what Harbor Freight was doing was an unfair business practice and might be considered the old "Bait and Switch" if this goes to court. Palima said have a nice day and that we are done here. I told Palima to take down my number and have someone call me because we are not done here. I expect Harbor Freight to honor their 25% of coupon on the US General roller cabinet #58723 and issue me a $50 Harbor Freight gift card for my trouble.

    See all

    2 years ago

    Helpful 0
    Thanks 0
    Love this 0
    Oh no 0
    Photo of Alby P.
    151
    931
    173

    1 year ago

    Helpful 0
    Thanks 0
    Love this 0
    Oh no 0

    2 years ago

    Helpful 1
    Thanks 0
    Love this 0
    Oh no 0
    Photo of PM K.
    0
    27
    6

    10 months ago

    What can I say about Harbor Freight that hasn't already been said? If you know what you're doing in there, you can get incredible values..

    Helpful 1
    Thanks 1
    Love this 1
    Oh no 0

    1 year ago

    Helpful 0
    Thanks 0
    Love this 0
    Oh no 0

    1 year ago

    I purchased a product never opened it and they wanted to charge a 20% restocking fee.

    Helpful 0
    Thanks 0
    Love this 0
    Oh no 0

    2 years ago

    Helpful 0
    Thanks 0
    Love this 0
    Oh no 1
    Photo of Sky B.
    0
    18
    0

    1 year ago

    Helpful 0
    Thanks 0
    Love this 0
    Oh no 0

    9 years ago

    Helpful 14
    Thanks 0
    Love this 12
    Oh no 0

    3 years ago

    Helpful 0
    Thanks 0
    Love this 0
    Oh no 0

    5 years ago

    Helpful 0
    Thanks 0
    Love this 0
    Oh no 0

    4 years ago

    Helpful 0
    Thanks 0
    Love this 0
    Oh no 0

    4 years ago

    Helpful 0
    Thanks 0
    Love this 1
    Oh no 0

    3 years ago

    Workers are extremely rude. One guy bumped into me and knocked the purse off my shoulder and didn't say anything. Just walked out

    Helpful 0
    Thanks 0
    Love this 0
    Oh no 0

    8 years ago

    Helpful 4
    Thanks 0
    Love this 1
    Oh no 0

    4 years ago

    Not enough help on the sales floor; & did not get the help I wanted...I was disappointed & walked out of the store & went to Home Depot.

    Helpful 0
    Thanks 0
    Love this 0
    Oh no 0
    Photo of Jaden A.
    64
    68
    32

    8 years ago

    Helpful 0
    Thanks 0
    Love this 0
    Oh no 0
    Photo of Michael D.
    2291
    1978
    2251

    9 years ago

    Helpful 4
    Thanks 0
    Love this 7
    Oh no 0
    Photo of Jack H.
    52
    96
    19

    6 years ago

    Helpful 0
    Thanks 0
    Love this 0
    Oh no 0

    6 years ago

    Helpful 0
    Thanks 0
    Love this 0
    Oh no 0

    6 years ago

    Helpful 0
    Thanks 0
    Love this 0
    Oh no 0

    10 years ago

    Helpful 0
    Thanks 0
    Love this 0
    Oh no 0

    6 years ago

    Helpful 0
    Thanks 0
    Love this 0
    Oh no 0

    12 years ago

    Helpful 0
    Thanks 0
    Love this 1
    Oh no 0
    Photo of Tye T.
    8
    17
    5

    8 years ago

    Helpful 0
    Thanks 0
    Love this 0
    Oh no 0
    Photo of P. P.
    0
    23
    6

    7 years ago

    Hey Harbor freight! How about checking the contents of a returned item,to be sure all parts are there before putting it back on the shelf!

    Helpful 2
    Thanks 0
    Love this 1
    Oh no 0

    8 years ago

    Helpful 0
    Thanks 0
    Love this 0
    Oh no 0

    6 years ago

    Helpful 0
    Thanks 0
    Love this 0
    Oh no 0

    16 years ago

    Helpful 2
    Thanks 0
    Love this 1
    Oh no 0
    Photo of Sang P.
    33
    64
    6

    15 years ago

    Helpful 1
    Thanks 0
    Love this 0
    Oh no 0
    Photo of Usagi T.
    28
    72
    37

    10 years ago

    The tools here are at a fair price and the staff are friendly. They also have a bunch of random sales and coupons!

    Helpful 0
    Thanks 0
    Love this 0
    Oh no 0

    14 years ago

    Helpful 0
    Thanks 0
    Love this 0
    Oh no 0
    Photo of Alex V.
    261
    19
    7

    7 years ago

    Helpful 0
    Thanks 0
    Love this 0
    Oh no 0

    9 years ago

    Helpful 2
    Thanks 0
    Love this 1
    Oh no 0
    Photo of Tim L.
    99
    1
    0

    13 years ago

    Helpful 0
    Thanks 0
    Love this 0
    Oh no 0

    8 years ago

    Helpful 0
    Thanks 0
    Love this 0
    Oh no 0
    Photo of Zac B.
    11
    48
    26

    12 years ago

    Helpful 0
    Thanks 0
    Love this 0
    Oh no 0

    14 years ago

    Helpful 0
    Thanks 0
    Love this 0
    Oh no 0

    12 years ago

    Helpful 0
    Thanks 0
    Love this 0
    Oh no 0
    Photo of M C.
    0
    33
    0

    9 years ago

    Helpful 0
    Thanks 0
    Love this 0
    Oh no 0

    Page 1 of 2

    Ask the Community - Harbor Freight Tools

    Review Highlights - Harbor Freight Tools

    I was really lucky that Kayla and Tony were working today, because despite the circumstances, they were super helpful and understanding of my situation and took care of the return for me.

    Mentioned in 2 reviews

    Read more highlights

    You might also consider

    Verify this business for free

    People searched for Hardware Stores 3,448 times last month within 15 miles of this business.

    Verify this business

    Franklin's Ace Hardware - Loved the smell of these handmade soaps at checkout

    Franklin's Ace Hardware

    (220 reviews)

    $$

    Woodland Hills

    In some ways it's kind of a blend of a nursery & general store in addition to being a hardware…read morestore. They are extraordinarily well stocked. I even picked up birthday cards here. I love that they're a catch all! At check out I found dog treats, cbd, cards, soaps, etc. lots and lots of variety! I bought some of the most gorgeous coordinating large pots a few years back. They were so different, geometric. When we've come they've always had helpful staff. Their paint mixing guy is knowledgeable. Their staff in the garden section is as well. It's a very convenient store right off Ventura. And the size makes it much more navigable than Home Depot!

    The best hardware store in the area, hands down. In an era of "big box" stores a gem like…read moreFranklin's is an oasis. Sometimes I'll go to one of the more "convenient" home improvement chains, but 80% of the time after looking through aisles and aisles of cookie-cutter boxes of hardware designed for contractors I will come up empty handed and head over to Franklin's wondering why I didn't just start here. I have always, ALWAYS, found the hardware I need, no matter how obscure the screw, nut, or fitting, at Franklin. Tiny brass screws to fix an antique clock? They'll have it. "Euro" style screws that came with your cheap Ikea cabinet? They'll have it. A bushing for a kitchen appliance that is an odd size... they will have it. Additionally the folks who work here are super friendly and helpful! Another reason why anyone looking for anything a hardware store carries should start here. There is a small parking lot in the back, and metered parking on the street. They are an "Ace" hardware franchise so if you need to pick up an order from the Ace website this is a location that you can select (I've done this several times). They also do re-screening, and knife sharpening. It's truly one of the last remaining neighborhood hardware stores and I can't recommend it highly enough.

    Ace Hardware Of Thousand Oaks - Inside

    Ace Hardware Of Thousand Oaks

    (63 reviews)

    $$$

    I came here on the 13th & 14th last week. This hardware store is huge & amazing . I was super…read moreimpressed I came back again! All the staff are so helpful, sweet and knowledgeable. I'm super glad this is very local where I live, I don't have to drive too far. They have so many selections!! Whether it's hardware, garden, plumbing , anything for house inside and outside , any repairs, they have great gifts, clothing , car stuff, huge garden decor and decorations, they have a garden outside a lot of plants and flowers to choose from as well as soil, mulch . Their outside garden is very cool, they have high quality of flowers, plants, succulents, bushes are super healthy! They really have unique finds here! I love it !! This store is highly organized and Super clean as well as their restrooms! I bought altogether:Euphoria, broom, 4 jasmin sambac, 2 everblooming , 2 fuchsia, 2 sunflowers, 6 pack of annuals, yesterday tomorrow today . For the great quality of their flowers , plants and Succulents their price points are spot on! The team members that really helped me on my two visits were Kris, James, Wade, Stephanie, Katherine and Michael! All so very wonderful, super polite, super down to earth, beyond friendly, very understanding, kind, caring and highly Knowledgeable!! They really made my days! These team members are your Superstars!! I'm so appreciative of my positive experiences both times, of course I'll be back!! Thank you so much Ace Hardware place for making my both visits so memorable!! I'll tell all my family and friends to visit here !!

    Straight downhill they go...... A bunch of 20 somethings…read moreworking here and zero service. Second time I came for paint and had to wait 20 minutes or more. I finally gave up this last time. The thing is they weren't busy at all. There was no one there. And the employees that were there literally moved like sloths. What's going on here? Waiting 30. Are you open? What are you guys doing man

    DIY Home Center Simi Valley

    DIY Home Center Simi Valley

    (78 reviews)

    $$

    I'm always excited to share my experiences about businesses or individuals who truly go the extra…read moremile! I moved to Simi Valley about a year ago from the greater Los Angeles area, hoping to escape lack of civility, crowds, and general city issues like lines and forever traffic. I have to say, Simi Valley has been a delightful surprise! It's such a safe and friendly community where everyone is eager to lend a hand, very "Mayberry" in fact. I often wonder if Andy Griffith is the actual sheriff . [A joke of course]. Even though it's a larger area, I still love that it maintains a cozy "city" vibe with everything you could possibly need, just like in LA. One of my favorite local spots is DIY--it makes you feel truly valued the moment you walk in. The staff is super welcoming and always ready to assist you, unlike those big hardware chains in LA where you can wander around for ages before someone notices you! There's a couple of friendly kitties lounging around also. Recently, I found myself in a bit of a bind because my power was shut off for about 5 days due to the recent fires, so I couldn't use my tools at home for this project.. I popped into DIY to grab a solid 10ft steel pipe for a flagpole to support my Starlink, and that's where Raemon really came to the rescue! He was incredibly helpful, drilling the holes I needed, searching for the correct bolts and screws I needed, even offering to deliver the pipe to my home since I didn't have a vehicle that could handle it. I really appreciated that he took the time to help, especially since he was about to clock out. I tried to offer him a tip and gas money, but he initially refused, though I insisted! Thank you so much, Raemon--you truly made my Starlink mission a success, and I'm so grateful!

    I've had a good experience each time I've gone in and couldn't find the item I was looking for…read more Jeff has been super helpful and patient. I wouldn't expect him to walk me all the way to where the item was, being that it was across quite a few aisles, but he took the time to do so, even while leaning on a shopping cart for support of his bad leg. It's always a nice few extra minutes spent just looking around the household stuff and interesting things probably not found in an average store.

    Harbor Freight Tools - hardware - Updated May 2026

    Loading...
    Loading...
    Loading...