Came by with my wife to pick out colors and paint type…read more Have to say that everyone that works at this location has been super helpful, friendly and genuine customer service. We've had the pleasure of working with Joe and Andrew on a few separate occasions this past few weeks and have nothing but great things to share. They also offered to use their in house paint designer ... was only $90 for 90 minutes but also came with a $50 gift card. Net $40 and the best $40 I've ever spent. Thanks Sherwin Williams and will be back for more help this next week.

Super Bad Service ... I am a 40 year paint contractor…read more ... The employees are not knowledgeable in Sherwin-Williams paint and the manager does not have time for pro painters

I explained to Doug we were transforming our garage into a gym. I had no clue what color to pick!…read more He showed me a few different paint colors & I narrowed it down to the one I wanted. He was very budget minded knowing that this was just for a garage, which was really nice! After getting my paint, Eric then very patiently explained all things that I might want to get for my paint project to go more smoothly. I can't thank Doug & Eric enough for helping me with this project ! I'm glad I choose DECOR COLOR & DESIGN! Thanks guys!

Doug was super helpful in helping us figure out a custom color for our office. He spent hours…read moremaking sure we loved the exact color. he actually spent time customizing the paint so the shade was exact. he's a true "coloroligist" (yes it's true!). ask for doug next time you are at their store!

I worked with the color specialist Melissa who was fantastic! She was patient and calm, spent a…read moregreat deal of time with me, listened and offered great advice. I drove to Thousand Oaks from Encino (rather than going to my more local store in Studo City) due to this store's ability to match colors and because of that I had the pleasure of working with Melissa. I ended up driving out there on 3 separate occasions but didn't mind because I knew I would be working with Melissa.

I had a pleasant experience here while looking for paint colors. Melissa, the colorist, there was…read morehelping me by giving me suggestions on options for colors using the paint chips. She was amazing help as I was just overwhelmed with all the colors available.

I went here twice to get interior paint samples for my home…read more I found the sales assistants in the store to be extremely helpful, and I highly recommend shopping here. The quality of the paints is superior to most as well.

Had me waiting 15 mins on the line during a will call. This is not normal. Other places during this…read moredo not put me on hold and especially don't take about 15 mins.

Seriously, what's not to love about this store? I've been coming here for over a decade and have…read morenever gotten anything but the best help ever! I even recently brought in a gallon of Dunn-Edwards paint and they shook it for me and said I really didn't even need new paint, even though this was old. Once you're a regular, they'll set you up with a discount too. Hey, 10% is 10%! I love this place. Plus, it's the best paint in America, so there's that minor detail.

The staff is very helpful. I love the Emerald paint. Pricey but worth it. Diana the manager and…read morerest of staff are great.

I don't know how they got the good reviews, but they must be paid to put the good reviews on. I…read moredidn't think it was a problem getting paint at the store, but the guy at the store with the red beard had an attitude. He was totally not friendly and not accommodating. I just wanted to buy paint with the matching color. He gave me such pushback on the brand that he said he didn't carry anymore. Furthermore, I asked him to take my primer to stir it on the machine. when I got home, I found out He never did it. I paid $24 for a quart of paint. It should've been $12. I will never go to the store again! I will always go to Home Depot from on.

I wanted to take this opportunity to complement the staff at this particular location. As a…read morehomeowner, I was in the need for a particular type of paint to meet the needs of a repair to be done next week by a contractor. The two gentlemen were very helpful to ensure that I got the product that I needed. I would strongly recommend working with this location whether you are a homeowner or a contractor. Thank you again DE for your outstanding service.

Jack and Richard were amazing. They were a life saver. I asked so many questions and guided me the…read morewhole entire time and helped making a decision to the paint. Awesome customer service guys!

This a new location in Simi Valley for Catalina Paint Company. With now along with Thousand Oaks…read moreand with a store in Camarillo. Higher quality products as Benjamin Moore with trained experts not just a guy in department or box store they will give best advice and the correct products to start and complete your projects

Staff has changed, but you really have to have a bit of patience until you get helped, as only two…read moreemployees work the counter. They kind of saved my butt when I bought the wrong stain color from another store by giving me some stain colorant for free. You won't get the best advice on all their products as they will plainly admit not knowing fully its application. That being said, I did go back and will continue to do so as it still is quicker than any other large store and their prices are comparable with other paint stores. They may even give you a 10% discount if they feel nice, still haven't figured out how that works.

Great staff, knowledgable, helpful and they didn't try to up sell…read more I would definitely use them for all my painting needs. BEWARE of the guys hanging outside asking if you need a painter. I hired one that was sloppy and greedy. My bad for making a poor judgement call on a guy that seemed like he WANTED to work.