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Harbor Freight Tools

2.6 (5 reviews)
Closed • 9:00 am - 6:00 pm

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8 months ago

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Bronson Ace Hardware - Rear entrance stocked up for fall garden needs

Bronson Ace Hardware

(9 reviews)

I made the mistake of purchasing a Stihl MS 171 chainsaw from this Ace Hardware store - clearly a…read moremajor mistake as it is a disappointing and frustrating piece of garbage. I strongly recommend against buying one. Moreover, I will never go to this dealer - Carter Ace Hardware in Eustis, FL - again. They have lost a customer and I advise others to not shop there as well. When the dealer tried to demo the chainsaw for me after I'd purchased it, it would not start and kept stalling out. The dealer said their Stihl tech would be in a couple of days later and they were sure it probably just needed a minor adjustment. The dealer called Tuesday afternoon telling me the carburetor merely needed to be adjusted, it was now working great and I could come to pick it up. When I went to the Carter Ace Hardware store to pick up the chainsaw, two of their employees tried to demonstrate how to use the saw. They, again, had significant difficulties trying to start it and keep it running. I should have cancelled my purchase then and there and asked for a refund. Major mistake on my part that I didn't. UGH. After considerable effort, they finally managed to get it running. Being a trusting individual, I made the mistake of believing their employees telling me if I had any issues I could return it. Although concerned, I very reluctantly took it home. Please note - between the time I first committed to purchase the saw and when I went in to pick it up, I watched Stihl chainsaw videos online and downloaded and read the entire Owner's Manual for the saw. Twice in the past three days since purchasing the saw I've tried to use it. Each time the saw was difficult to start and keep running. If I paused using the saw and turned it off - it was difficult to restart and took considerable effort and patience to restart to continue using it. This morning I took the saw back to Carter's Ace Hardware to return it. They were not receptive. One of the same employees who had struggled to demo the saw took it outside and, of course, it started right up and seemed to work fine. Must be operator error on my part. The bottom line - I own a chainsaw that I strongly believe is an absolute piece of garbage and DO NOT want. You will probably see it for sale on FB Marketplace or eBay because I'll definitely be buying a competitor's product. Any recommendations???

this is the best store to shop at my bike seat feel. off and bill help me out I love this store the…read moreservice is great. they treat there customers so well I love this store.

Harbor Freight Tools - hardware - Updated May 2026

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