Could not be more disappointed. Talked to Larry about ordering a Weber grill. He told me to go on…read morethe website, I did. Submitted the order, received the confirmation and thought all was good. The day it was to be delivered we were told the order was cancelled. Supposedly they sent an email, never saw it. I am done with Ace. He complained that they do not make a lot of money off Weber. So I figure they did not want to assemble and deliver the grill. This is a clown show and the reason why I stopped going to Ace a long time ago. If I wanted to be treated badly I would just go to Lowes or Home Depot. He lost a large sale and a couple of customers.

The elder woman at the cash register is unfit for customer service. I got the sense that she…read morebelieves her responsibility is just to ring items and that's it. It's a shame because the rest of the staff was completely different. This is not a teachable skill for this person; you have to have the desire to help people. Not sure where she would fit better, in my opinion, she's just the rotten apple in the batch unfortunately. Best of luck to her in life.

Marshalls is one of my favorite stores and this one is no exception! The selection is great and…read morethey offer something for everyone. The checkout process is always fast. Great name brands at great prices. The shopping center is nice as well!

I wanted a larger selection of designed bags (Coach, Michael Kors, etc) and there really wasn't a…read moregreat selection. There were a lot of perfumes in perfume jail but I don't love they don't have testers and there could be a bigger selection of fragrances also. The beauty shelves could be more organized for sure.

I always have a great experience and the stores always look great as well. They have a great…read morevariety and it's easy to get all my pet stuff in one place. The staff are always very friendly. I noticed an item I paid for today wasn't in my bag. I'll have to call the store in the morning since they aren't open. We realized when we got home. I think it may have been because our cashier took the items out for the dog and went to open them up for us. She was so sweet. I'm wondering if she maybe confused the bags with the items and put the gecko food in another bag. It was expensive and I really don't want to have to buy it again so I'm hoping it's still in the bag there. During our visit we walked around with Miso to see if he liked any toys specifically. We found quite a few that he liked so we purchased them. My oldest son needed some food for his gecko which I had to have him add water to the little bit of food that was left in the geckos bowl to last until tomorrow since we did not have the gecko food when we came home -we noticed it was not in the bag. I also had a pick up order that I placed yesterday but did not get the chance to pick up so we came by today to pick that one up as well. Heaven was our cashier and she was very friendly and kind. She actually helped us the last time too and gave our puppy Miso a treat. This time around she opened his toys for him so I could let him play with them in the car. We will be back again soon. Hopefully to grab the gecko food that was left behind and possibly get more toys for our pets.

Stopped by Petco while in Orlando to get some help with preparing our 13 year old cat for a two day…read moretransport from Florida to Texas. She's been living with my older daughter for the past year and this transition felt like a big one for all of us. Unfortunately, I forgot the older gentlemen's name who was amazingly helpful. He told us about products that would help with her anxiety. He shared stories about his own cat and her temperamental personality like ours. He helped us choose a comfortable cage that would be best for transporting. He helped us to think through the experience from her perspective. He made us feel like he understood our concerns and went out of his way to make us feel better about it. Thanks.

Overall the store was clean and organized. There were lots of employees stocking merchandise…read more The clientele was teens and very immature people overall. That's not any fault of the store, just the area and its also summer vacation. Lots of the kids were rude. But store was clean and organized

It's easy to get in and out during my lunch break. The self service registers are pretty much all…read morethere is besides the one slow cashier. Great prices when items are on sale and it's always nice to look at their clearance section.

Located at the Lake Square Mall is this Books-A-Million! It…read morehas a Joes Mugg coffee inside! This book store sells everything from books, coffee mugs, music records, toys, games, stuffed animals and even puzzles. They have a wide variety of different genres for everyone!

I will just make this short and to the point. I have shopped…read morethis store at Lake Square Mall for about 5 years since moving to FL. I have purchased a book a couple times that I needed to exchange or simply return. When I return, I am fine with a gift card VS cash back. After the 1st of the year 2026 I shopped a sizable number of books for upcoming birthdays for my young nieces and nephews. At this time, I also purchased a Calendar/datebook in the form of a book, as I always do year to year so that I have room to make notes for upcoming events, appointments, etc. This year 2026 I purchased later than normal as I typically purchase this for just myself. So, as you enter the parking lot side of the store, straight ahead as a " turn style" type of stand that had the kind of Calendar Books I always purchase. I looked at the design covers and chose one suitable to my hobby as an "avid bird, butterfly, etc" . When I got home, I opened the Calendar and it began in the middle of July. Needless to say this did not suit my needs, so, being a regular customer annually for gift giving, I simply wanted to exchange it for one that reflected the entire year of 2026. The fairly young woman at the checkout desk near the door was very quick to tell me we "cannot exchange" as she went on o say that ALL these Calendar books start in July. That if I wanted one to start in January, I needed to purchase one in 2025. Needless to say, I found this to be absurd. Nevertheless, I asked for a "store credit" since I frequently shopped there, NOTE: I would have just re-spent the credit on some something else while I was there. This girl/young woman refuse ALL options and said there was nothing that could be done about this. *So, here we are mid-July, and I now could of or can use the earlier purchased Calendar. Bottom line is, I purchased another one that suited what I needed and have just left the one from Books A Million set aside. I believe that this young woman had no idea of how to handle a simple transaction, exchange or credit, thus, losing a faithful yearly customer. My advice to shoppers is BE CAUTIOUS, their rules, their regulations can change at the drop of a hat and there was not 1 single suggestion of "I'm sorry", no empathy, no nothing. **I have not shopped in Books A Million at Lake Square Mall, Leesburg, FL ever again. BUYER BE AWARE!

A little bit of nature right next to downtown Orlando! A…read moretrip to Palmer's can net baby chicks, bunnies, bedding plants, herbs, hay, or animal feed. Bought my old Pittie a spiked collar here and he thinks he's a thug. All of the people who work here are knowledgeable and friendly. This visit I saw the most beautiful turkey! The man who was buying him said "He'll look so good in my backyard!" I was so glad he didn't say"He'll make a great Sunday dinner " Take the kids here to see the baby chicks and get your dog a new collar. :)

Family owned and down to earth locals work there. Small animals as well as garden supplies. If you…read moreneed to buy landscaping materials & plants and want a good family style experience, this is the place to go.

This shop and owner are Fantastic. She totally cares and provides SURPERB SERVICE to both human and…read moreanimal customers. Our cat became seriously depressed when he lost his favorite stuffed mouse toy. We searched frantically high low and in-between trying to find a replacement. Nothing suited him and he continued for 2 months till we saw an ad for this shop online. We called and the owner confirmed after seeing our photos that yes she did have the correct product and could ship to us immediately. 3 days later our order arrived and the excitement in our little boys eyes to have his favorite toy back is a moment we will never forget. (And of course we did get some extras just in case) Thank you Karen Canine Kitchen for listening to us, for finding the exact toy we needed and for giving us a happy content kitty once again. We will definitely purchase from you again.

Happened to be in the area and stopped by just to look. This store is adorable, and has premium…read morebrands of food and treats that are not available in the corporate stores. We found adorable hand made doggie bandanas and will absolutely be back in the future!

I always love Pet Supplies Plus and I am happy I found one after moving g to Florida. The people at…read morethis store are very helpful and extremely nice. The selection is great, with anything you would want. Otherwise I think they will order it for you if they don't have it. I especially love the fog bath, as does my dog. She never hesitates to jump up to get her hair done. Great location.

We go here all the time. Staff is super nice. We have gone in, had pick up and delivery, service…read morehas been excellent. Since COVID, some catfood is hard to find, not here. She also has lizards, they do sell there food, she has never had issue with any bugs she has bought for them. If there was anything I could say negative, it wouldn't be about the store, we need more of them. Prices, we love our pets, but between vet, and food it is getting harder. If you want to have a great experience head here, hands down these people are the best!