Pete is always a great person to count on when I need help. He is knowledgeable and always happy to…read morehelp you. Good employs are hard to find. And he's a great representative of Ace. Infact all the interactions with all the employees have been great with our Mount Dora Ace Store. I couldn't be happier with my experience and I am a often customer. Edward Zielinski

We drove 4 hours to camp and didn't have anything to cook with on a Friday night 8 minutes before…read moreclose.instead of trying to rush us because it was so close to closing time they did a really great job with helping us figure something else out so we didn't have to drive all around! Staff is amazing thank you!!

I made the mistake of purchasing a Stihl MS 171 chainsaw from this Ace Hardware store - clearly a…read moremajor mistake as it is a disappointing and frustrating piece of garbage. I strongly recommend against buying one. Moreover, I will never go to this dealer - Carter Ace Hardware in Eustis, FL - again. They have lost a customer and I advise others to not shop there as well. When the dealer tried to demo the chainsaw for me after I'd purchased it, it would not start and kept stalling out. The dealer said their Stihl tech would be in a couple of days later and they were sure it probably just needed a minor adjustment. The dealer called Tuesday afternoon telling me the carburetor merely needed to be adjusted, it was now working great and I could come to pick it up. When I went to the Carter Ace Hardware store to pick up the chainsaw, two of their employees tried to demonstrate how to use the saw. They, again, had significant difficulties trying to start it and keep it running. I should have cancelled my purchase then and there and asked for a refund. Major mistake on my part that I didn't. UGH. After considerable effort, they finally managed to get it running. Being a trusting individual, I made the mistake of believing their employees telling me if I had any issues I could return it. Although concerned, I very reluctantly took it home. Please note - between the time I first committed to purchase the saw and when I went in to pick it up, I watched Stihl chainsaw videos online and downloaded and read the entire Owner's Manual for the saw. Twice in the past three days since purchasing the saw I've tried to use it. Each time the saw was difficult to start and keep running. If I paused using the saw and turned it off - it was difficult to restart and took considerable effort and patience to restart to continue using it. This morning I took the saw back to Carter's Ace Hardware to return it. They were not receptive. One of the same employees who had struggled to demo the saw took it outside and, of course, it started right up and seemed to work fine. Must be operator error on my part. The bottom line - I own a chainsaw that I strongly believe is an absolute piece of garbage and DO NOT want. You will probably see it for sale on FB Marketplace or eBay because I'll definitely be buying a competitor's product. Any recommendations???

this is the best store to shop at my bike seat feel. off and bill help me out I love this store the…read moreservice is great. they treat there customers so well I love this store.

I called Lowe's for a box of Trex (colored) screws.These are for composite decking. You have to go…read morethrough their AI robotic agent before you can speak to an agent. When I told the AI agent what I wanted, they told me that the screws were in a specific aisle, and the price was lower than quoted on Lowe's website. I went to the store, the man at the pro shop looked them up. He told me that they were out of stock! So he then ordered them for me, from the vendor....Then I asked him if they had any Cedar boards in stock, in 8 feet long... 1x6" and 1x8". He told me the 1" x 6" x 8' Boards were out of stock, but the 1" x 8" x 8' were in stock....He told me that they were in Aisle 51. I went to Aisle 51, they had loads of Cedar boards, in multiple sizes....I picked out the 1" x 8" x 8', then I picked out the 1" x 6" x 8' ones. Yes, they had a bunch of sizes available. Their AI agent sucks...bad information on the screws. Also their Computer System sucks...It doesn't tell the people who are trying to assist customers accurate information.

This Lowe's is much better stocked than the one in Leesburg. The only drawback is there isn't a…read moreHome Depot nearby. There is at Leesburg Lowe's, Home Depot is about 2 miles away. It's nice to have them close, so you have double the chance to get what you want.

I Love this, my local Ace Hardware store. I am always amazed at the selection of items they stock,…read moreespecially being so much smaller than stores like Home Depot and Lowe's. I am always greeted the minute I walk through the door, and have able assistance anytime I need it. Sometimes I just walk up and down the aisles to take in the sheer amount of items they have, as many times I found things that I have forgotten I needed! I also use them to fill my propane tanks, so much cheaper than trading out tanks, and nearly as fast! Yes, some things are more expensive than the big box stores, but I find most items are well within the price range, plus I can find many items that the other stores don't stock. And I am in and out in a flash!

We appreciate Sorrento, Fl Ace Hardware with all the selections…read more Rita, makes our visits so pleasant. She is an excellent employee and has excellent knowledge and work ethics. Rita is the type of person all businesses need to compliment their company.

Helpful finding products - went in back to find my product request - helped ring up at register and…read moreplaced all products in my trunk - plus got bags of soil and also placed that in trunk --- and was cheerful!!

Service is amazing. Helped with anything I needed. They value opinions and they make sure…read moreeverything went smoothly.

Service. We went looking for someone to help us. When we did, the lady took us where the item is…read more Selections are many and nicely labeled. Value is good and you can save since $ if you opt in to be a customer.

I bought a pressure washer at my local Harbor Freight in Mount Dora, Florida. I have bought tons…read moreof stuff there. When I got home to find it appeared to be a return since there was no packing material or plastic in the box - damn. So just like I feared it didn't work. I went to return it the next day. i was told there was a restock fee unless I bought a more expensive model. I explain that the pressure washer was a returned product and that it did not work. The manager Alex who's picture is below had a terrible attitude and was adamant about a restock fee an a product that was an obvious return and did not work. I asked for a business card and a number for corporate. He said he did not have a business card and the number for corporate was online. He pushed out his name tag which only had his first name while smirking childishly. What an arrogant individual. Needless to say I will talk to another manager and call corporate. I hate giving them 1 star but it won't let you give no stars. Beware of this rip off!!!!! Don't buy anything with a restock fee and make sure you open the box to ensure it's not a returned product and try not to deal with Alex!

I always find what I am looking for and much more.. Ideas keep popping into my mind from all their…read moreoptions for every room. I have replaced ties and doors and windows. I have added cabinets for storage. It is like a building candy store.

Great place for kitchen cabinets, doors, trim, carpet, area rugs and mobile home suppliesread more

Inflation hit big time here and it was very disappointing compared to previous visits. To say it…read morehas gone downhill is an understatement. I hope it was just a bad day. :/

They didn't want to exchange my jeans and the manager behaved with me like a garbage. She was very…read morerude, she screamed at me saying that she does not want to exchange something that it was already worn.

We used to buy our cat food there as it was a good price for a local store, but now we buy that…read moreonline. But we still shop there at times to pick up miscellaneous items for our cats, and I have bought bird food there before. I have their rewards card, but I don't know of any recent benefit from it. The prices are reasonable and the service fine, so I expect we will continue to shop there for odds and then.

Very well staffed, prices compared to other retailers identical item size etc was 20-30 percent…read moreless. They have boots, outer ware. Pants socks jackets to dog items to power tools lots of replacement parts. This will be my new go to place for sure.