Great service upon arrival and while assisting us trying to find a couple products. The people…read moreworking were definitely nice and welcoming. My only problem with this location is that this is the 3rd time that I have been there and they never have what I am looking for. Even when it says online that they have 4 to 5 in stock. We tried to get them to price match the online price for something else and it was not honored. We will try again during the holiday season and see if they have a better selection.

I came here to get my mom's dashcams installed into her car. The process to get this done was easy…read more in order to get equipment installed, you will have to purchase the installment package online or in person. I bought my package online and was $150. Once I purchased the package, an email was sent with the opportunity to schedule the installation time and date. I arrived and entered through the side entrance. I checked in and within an hour I was out the door after getting a quick tutorial on how to use the new device. The techs were very informative and nice. Just a heads up, if your equipment does not come with certain installation equipment, you may need to buy it which is around $30 bucks. All in all, this as a great experience. Another stop, another story, until the next one...this one get's a thumbs up.

Super Service!! Kat…read moreremembers me every time! What I bought, who so was with.... Amazing!!

Just a quick heads up for anyone who used to go to their old Fairbanks location--they are still…read morevery much open! They moved about 3 miles away into a bigger, much nicer storefront in the North Gate Plaza. It's super easy to get to, on Edgewater Drive just north of Lee Road. Anyone who has lived around Central Florida for a while knows these guys have been around for over 50 years, so I was thrilled to see they just needed more space to expand. If you thought they disappeared, they didn't! Go check out the new place.

Helpful, knowledgable and friendly. I've set up several home theaters in my younger days, but…read morethings keep getting more technologically complicated, it's more than I can handle now.

Happy with my purchase and the service. Dave delivered my set and set it up for me. This is the…read moresecond set I have bought at Bob's TV and they have always been very helpful.

This store is one of my favorites, they have a great selection, all kinds of good deals and the…read morepeople and managers are very helpful. They are willing to negotiate a good deal and will work with you with any issues you may have. I visit this store every week and always find a good deal. They have a lay away plan, so if I find something that I really like I can always put some money down and get it on my next visit that way I don't lose any good deals.

I would give it less than one star, but it makes me pick one. Everyone I spoke to was…read moreunprofessional, and rude. No customer service at all. I bought a battery charger for a power tool. I was never told that I only had one day to return it and get my money back. I was able to check it two days later since I had bought it for someone else that needed the charger, and it was the wrong charger so when I went back to get a refund or an exchange, they said we are not giving you a refund it's been two days, so you have to keep it. I have no problem with that, but I think that is the first thing you need to tell the customer before you take the payment, I would have never bought it. This is absolutely the worst place to buy anything. I would never recommend this place to anyone.

Waited an hour for only to come back to a bunch of Blank stares from the employees when I…read morementioned, I arrived and checked in. I was told to wait an hour and come back to set up my new iPhone. The stores at Verizon suck. I expect better service from the employees there's eight of them standing around doing nothing.

I don't write reviews but I have to for this one. But Kanisha (I could 100% be spelling that wrong)…read morewas SO AMAZING. She was so sweet and helpful and I would recommend anyone to go to her!

Joe replaced the motherboard for the tv and was very knowledgeable. He was prompt and courteous…read more Very thorough when it came to checking if the fix worked.

I am so impressed with the service provided by JCA Electronics. Their representative stayed on the…read morephone with me for 30 minutes trying to solve an issue with my TV. He actually diagnosed to be a problem with my AV receiver. Many thanks to this company for solving my problem. Highly recommend this company

I brought my older car in to add Apple CarPlay. The owner Greg never tried to up sell me. Never…read moretried to push anything I didn't want or need. Was clearly very knowledgeable and experienced. I felt so comfortable with the shop that I decided to add a backup camera as well. Then, while I'm at it, why not add a subwoofer like the old days? I told Greg I wanted to add some bass, and again, he did not try to up sell me on something I didn't want or need. The install was *cleeeeaaan*. Everything looked like it came factory installed, which is exactly what I asked for. Greg took the time to ask me exactly how I want my backup camera installed, and went over a myriad of options. I stressed "dead center, look factory installed, and ZERO visible wires." He said no problem. When I came to pick up my car, it was perfect. I got everything I wanted at a fair price, and a super clean, factory install-looking finish. I will absolutely recommend Greg and his team to anyone, and when I get my next car, my first stop will be Electronics Depot

Gregg and his team are great to work with. I had a backup camera installed and the price was great…read more Great communication throughout the process! MAKE SURE to set up an appointment! This place is busy!

I recently purchased a new iPhone 15 Pro Max. I believe her name was Madeline (she was in…read moretraining), was helping me. She was so kind and did an amazing job describing my options. While speaking a man with roller shoes "skated" over. Not very pleasant, more like cocky. He said he was a manager and his name was Tom. I made it clear I did not want to change my plan. I WAS grandfathered into the military one plan and Tom told me since I was grandfathered into the plan it wouldn't change. He also told me I'd get Apple TV for as long as I had a plan with T-Mobile, which I later found out was another lie. Tom told me it would take a while to transfer my items from my old phone to the new one if I wanted to walk around the mall. I left Tom with my phone, phone case and screen protector. When I came to pick up the phone, I asked where my screen protector was. Tom told me he threw it away because it wouldn't fit my phone and was broken. I've had that Zagg screen protector which cost me $60 for 2 years and while it had scratches it still protected my phone screen which was in perfect condition. I was saving it to put on another one of my phones. I saw Madeline go up to him, I'm assuming to talk to him about it, but I heard him say "NO". So I'm out a 60 screen protector which has a lifetime warranty because of a bad decision Tom made. So I get my bill and see my plan charge went from $55 a month to $75, and no this does not include my new phone which is on a separate line under equipment charges. So Tom changed my plan WITHOUT my permission and threw away my lifetime screen protector. I called T-Mobile after realizing this and to say the two representatives I spoke with were appalled that a manager would change my plan without permission is an understatement. The representatives were both so kind and fixed the situation for me. I HIGHLY suggest not going to this store unless you want to get scammed.

Walked in waited 30 mins to attempt at activating a phone purchased upstairs at the Apple Store…read more No sense of leadership or direction. Actually coming to the store to handle actual mobile activation. Need to re check training and customer service. This was a major inconvenience and unacceptable. RSM Aleem khan didn't even offer us water upon entry to the store but did offer it to the other customers. I will ensure this is taken care of at higher level through any chain needed.

I saw a moving human billboard promoting Apple phone Repair for $29 so the family and I decided to…read morestop by and check out the promotion.. We'll I was greeted by a very friendly and knowledgeable store associate who looked over my sons I-Phone 8 which was severely cracked . He said he can repair the phone for $45 even tho it wasn't the $29 as advertised it was still a fantastic price! So we agreed on the fix and picked up the phone and hour and some change later and the phone was all fixed!! Overall -- Great Service --Friendly Atmosphere --Would Recommend to Visit

Brought our laptop in for a new keyboard because keys were sticking was told it take 3 to 4 days…read more First they somehow got the wrong keyboard from HP then it took over 12 days to get it back A few weeks after I got it back the headphone jack shorted out because they didn't reconnect it Brought it back in and they fixed it. 2 weeks later stated having intermittent audio problems Brought it back in again and was told a board went bad. The laptop is 2 years old there is no way a board went bad. They wanted an additional 50 dollars to fix it. Told them to put back together and I picked it up. They are a joke Would not recommend using thus company It's beyond me how they have so many good reviews on google