I stopped in there looking for some rv related items. I found a nice inverter, air compressor/jump starter combo, and a spare tire holder. John, the person working at the register was very helpful and even informed me that the purchase qualified me for a free set of four ratcheting tie down straps, which I can always use. I appreciate good service such as I received at the Gilroy Harbor Freight Tools. As always, there are some good items to be found there for affordable prices. read more

I've never bought anything major from here, but good for stocking stuffers. Micro towels, flashlights, gear ties .. lots of usual household things that work great for gifting. Nice staff. Clean store. Lots of variety. read more

Hands down, the cleanest Harbor Freight store on the west coast. Doesn't feel crowded on weekends and with more inventory than most, it's a no brainer stop anytime I find myself on the 101 between the Bay Area and Monterey. read more

Harbor Freight Tools - Front of store - Hardware Stores Near Me - Gilroy, California

I love this place when it comes to needing anything tool related. They always have the cheapest brands whether it be from saws to tape to rubber matts and staple guns. This is the place to go. No more paying overpriced. When i shop here i never have trouble with the customer service and i am always in and out of there quickly. Everything you need is easy to find with such an organized store. It is conveniently located on 10th street by auto zone and el pollo loco. They even have moving blankets and foam puzzle squares on sale all the time. Especially if you sign up for there coupons you can save tons of money. Plus they always include a coupon for a free gift with ANY purchase. Neat. read more

Very slow service at the cashier stand. Getting someone to help you was like pulling teeth. Love the deals, but the service was not good.

Unfortunately customer service is not relevant here. While there is a line because only one cashier is open another employee sees if more effective to dictate to the people in line where to stand rather than opening another register and keep customers moving. In addition there was another employee stocking shelves and one stand outside. One register open one employee being productive and the other three employees not- well I will purchase my tools else where. read more

Harbor Freight Tools - Hardware Stores Near Me - Gilroy, California

We shopped at Harbor Freight here in Gilroy for the very first time. We went in for a specific product we saw advertised. Wow this store has so many cool things to see. The product we purchased didn't end up working as we had hope. It was not the products fault, our idea just didn't work out. We were concerned about returning the product because we somehow lost the receipt or never got one, not sure. Anyway, when we went in a week later to do the return we were very impressed with how Corey handled our trans action, apologized the product didn't work for what we needed and issued a refund back to our credit card very simply. Excellent customer service and Corey was very helpful and extremely polite. We will definitely be back. read more

Good store, great prices, lousy service. Most of the employees do not know anything about the products they sell so you basically need to figure things out on your own. 2 stars for employees knowledge, 5 for price, selection, etc. read more

This place is really cool. They have an endless amount of tools. Basic hand tools to a specialized tools. Good assortment of diy tools. Some tools are definitely one time use for instance the 12.99 power drill. But then there's deals you just can't beat like a 10 pack of cut off wheels for 5$ or 10 pack of electrical tape for 5$. It's beats paying more for the same thing. Some of the tools like Pittsburgh pro ratchets are stepping up on qaulity. read more

Ok, so they aren't name brand tools. But they are cheap and I won't be upset if I lose or break one. Also cheap enough that I can buy a second set of frequently used items without breaking the bank. Always make sure you check the coupons, there's almost always a 20% off 1 item and a coupon for some free item available. And they accept those coupons on your phone read more

Poor staff. Not willing to help, even when they are not so busy. I saw the floor model and wanted to know if they ran out. This is my first visit to any HFT. read more

Great place to buy cheap tools. Of course you get what you pay for. But I like to buy the cheap hand tools from here and goto the big guys for power tools. Dust mask, safety goggles, hand planes, clamps.. They have a rewards program and send you an email receipt which is very handy for returns. read more

Incredible.. this store simply is amazing.. has everything you need just like the Salinas location but it is modern and well laid out.

I am currently at this location right now. Brought some items to return. The Associate is an older hispanic latino man. Maybe 40's to 50's. I think he might be a Manager or Supervisor. He informed another Associate to go on break. As he was returning my items I asked if he sold disposable gloves in size small since I only saw Medium on the shelves. He then responds," I dunno. You need to go check isle 9." He seemed really annoyed that I asked him. After that he never said a word to me. Didnt even count out my change back nothing. Not even a thank you or have a good day. So I said thank you for doing my return. He FUCKING waived me off. Wtf. Really?!?!!? I had way better experience at all the other locations. Even in Vallejo they treat you super nice. Fuck you dude!!! Enjoy your day you prick. read more

My 2nd Predator Generator failed only 8 day's out of manufactures Warranty I assumed they would exchange the unit only being out of warranty 8 days. I called the store and was told sure they would ESP me not knowing the code I thought exchange, so I drove to the Store I called and when I presented my Receipt I was told it's out of the Warranty period and I said someone told me the would ESP? Well ESP means Extended Service Contract, i had no clue so they would not Warranty the Generator even though I was only 8 DAY'S OUT. I WAS FORCED TO PURCHASE ESP FOR $100.00 THEN AND ONLY THEN WOULD THEY EXCHANGE THE GENERATOR OUT. Now since I was forced to buy this contract I'm still within the 90 days warranty if it happens to fail however once out of the 90-day. Then the contract kicks in and it only obligated to exchange one time only and after that I'm screwed. I will never buy another product from Harbor Freight ever again. read more

I can't return stuff from a credit card purchase without a receipt? Its 2015, get with it. They must store all my information and purchases since they ask for my phone number every time I buy something and they send me a crap load of junk mail. read more

I know it's cheap imported stuff but the person who asked for help in assembly because the instructions are incomplete doesn't deserve such brisk and rude attitude. If you're mechanically inept and you don't know anything beyond your company sales manual, Omar the store manager represented. He would rather lose the sale than answer the question. You won't get my money to treat me like an idiot! read more

I love this place they have so many tools it's such a good price. I like expensive tools but there are a lot of things here that are very good. There are so many nice gadgets that even though they might be cheap they're very useful. And their pricing is so good. I could spend hours and hours of this place. Thank you for the service it is a nice place for tools read more

Cheap tools, extremely bad service. I guess you can't expect much from a cheap retail store...

Conner is the guy who should be running this location. 3 different employees watched me looking for 2 products for over 15 minutes. He is bright eyed and aware. And put my products in my hands quickly with a smile. read more

Great prices. AWFUL SERVICE! Definetly could have more service oriented employees, and that includes the manager.

This place is awesome.. what more can you expect from this place. Cheap and great tools. This place is fantastic I use to go to the one on blossom hill in San Jose but this place is closer to home now. Got to love there coupons read more