I was on the hunt for a Japanese pagoda Lantern and went to quite a few nurseries and pottery…read morestores, including two in San Jose, two in Cupertino, and one in Moss Landing. Garden Accents had a very unique variety of Japanese zen garden statues and other types of decor for a variety of landscaping designs (not just Asian themed). But what stood out the most to me was how friendly their staff is. Also, though it may not be obvious from the freeway as you drive by, they have the most adorable gift shop, which has an enchanting zen vibe. Very large and full of unique decor items ranging from hanging glass, wood sculptures, ceramics, and a great selection of tiny fairy garden accessories. Absolutely worth the drive from anywhere!

Wow! Incredible selection of plants, hard scape items like fountains, house plants and more…read more The service we received was above and beyond. A staff member walked the lot with us helping us locate what we were looking for. We arrived looking for some ground cover and left with a tree, six shrubs, and a houseplant. They loaded it all into my truck, secured it all, and were friendly to boot. We are very happy with our purchases and cannot get over the tremendous value. We will return.

First class service! Will be back, many times! Thanks for the beautiful plants and hospitality!read more

Office hours state both online, on their website and at roadside that they are open Sunday until 5…read morepm. I drove all the way from San Francisco. Upon getting to their gate, it said they have appointments only due to COVID. I called and the guy who answered said that he had not had time to update their website. COVID started 2 years ago...who has that little time to update hours on a website? He was very callous and knew I was in the parking lot.If he was inside, why not schedule an appointment for today? Will never return to this place.

Johnson Garden Center -- nobody does it better…read more Their replacement 10 gallon Photinia is an inspiration to my OG hedge row. Beautiful quality, incredibly healthy, already nearly taller than the established shrubs, and very reasonably priced at $129. They helped load it, answered questions, and made the whole process easy. All I have left to do is widen the hole I already dug. You can see a dip in the existing row from an earlier Photinia replacement several years ago from Costco. Love Costco but sometimes you don't want to wait. Thanks Chris!

The selection at Johnson's is vast. The problem is if you don't know what you're looking for or…read moreneed some advice, the employees seem to avoid offering customer service unless they already know you. I spoke with a friend about our experiences at Johnson's, and we both agreed, it feels like walking into an old western saloon where everyone knows "you ain't from around these parts!" I was looking to buy a magnolia, but wanted to know what the differences were, which is better for our environment, so I approached an employee who tried to avoid eye contact with me until he could do it no longer. He started stammering when I asked if he knew anything about the trees I had considered contenders. He fumbled with his walky-talky to try to find someone else to help me, but spotted (who I found out later was the manager) watering plants in the vicinity. He asked her if she could help and she replied rudely with "WHAT?" as she clearly saw me (the customer) asking a question. He stammered nervously and she followed up with "What do you want?" I jumped in and asked my questions about which is best and she said, "They're all pretty much the same." I asked if any were better for our climate/environment and she said with an attitude, "We don't sell anything that doesn't grow around here." She then curtly turned away and went on with watering the plants. I did not feel copacetic with her "customer service," so I bought my tree and decided not to go back. I would rather go to an establishment with less selection, but better service. Also, the prices are on the higher side for some things, but reasonable for others, it just depends on what it is. Either way, Home Depot works for me from now on, and if they don't have what I want, I'll research somewhere other than Johnson's. It's a shame, too, because the place is like walking through a botanical garden, only the vibe given by the staff is that "it ain't big enough for the both of us!"

Claudia is amazing! She is kind, understanding and knows how to assist with any issue you may have…read more She also has a fully stocked store with candles, incense, holy water, spiritual water, herbs etc

Nice location and was empty which is surprising. A friend and I had to get some drill bits for a…read morehome project he had. Typical Home Depot and everything was where I expected. Surprised no one was around and did not see any workers who are generally good about greeting. It was evening but not late...Star off for that as there should be someone walking the floor no matter what. Price is price, if you need it, you will buy it. I do hate that California Home Depot's have everything locked up because there is so much crime in California...

Over all good customer service! The parts i was looking for…read morethe repair of kitchen table was hard to find it but the guy working there helped to get it fast.

Love the plants I've gotten from Carman's. New varieties of succulents I haven't seen elsewhere,…read morelovely bonsai, always a great time. Learned the hard way, call before you visit to double check that they're open . That being said, when I called the person on the other line let me know about a bay area flower show they were going to be at that weekend (old rose show), was a great trip!

Pro tip: Google says they're wholesale, but they are not! You can walk in and buy plants!…read more Incredible place if you're looking for unique and uncommon plants like Cyrus, maples, junipers, bonsai, dwarf plants, and Fairy Garden plants (I had to ask what that meant too - it means small scale plants that a fairy would potentially live in, doesn't that just put a smile on your face?)! They also have unusual edible trees like fig tree and pomegranate tree. Nancy was super friendly and knowledgeable when I called. I was looking for a specific ornamental grasses, and even though that's not something she carries, she put me in touch with people that are. On top of that, she gave me great online resource to look for alternatives grasses so what I plant in my own yard would not be an invasive species to California. Ok, just one more thing. Talk about going above and beyond to a customer that didn't even buy anything, she even introduced me to a contact that does tree grafting via email. This level of customer service and just genuine kindness is very appreciated and that's what prompted me to write a stellar review!

Good pricing, facility is good…read more I like your store, but when the dog ran toward me it really scared me. I have cynophobia. It would help a lot if the dog was kept behind the counter or on a leash while customers are shopping (its the law)

Great selection and friendly staff! Very helpful with my many questions to help me keep my garden…read morethriving.

There is a another yelp page for Western Tree Nursery at:…read morehttps://www.yelp.com/biz/western-tree-nursery-gilroy-2 One of the best wholesale containerized tree nurseries around. Great quality plants, family run business, friendly folks. I love getting trees here. Acres of trees to get lost in surrounded by beautiful country. Not open to the general public, you need to be in the industry (landscaper, arborist, contractor, broker, retailer, etc.). Nobody will hold your hand for you here. If you don't know what you want or how to select plants, go to a retail nursery.

I was looking to plant 20+ trees and my gardener told me to look into this place. Called them a few…read moretimes to get info on various trees. They were usually quite terse and make it very clear that they are a wholesaler and do not deal with the public. After confirming they had the plants I was looking for, my gardener went to buy them. The day they were there to buy, a large portion of their nursery was closed for spraying so they were only able to get a few of the ones I wanted. I was really shocked at the condition of the trees. They were supposed to be 15 gal trees but more like 5 gal plants in larger pots. The gardeners went back a few days later when the rest of the lot was open to get the remaining trees I wanted. The same plants were much larger and healthier. I called the nursery about the sad condition of the trees bought initially and asked if they could do something about them. I was asked to send pictures... it's been weeks since the pictures were sent but never heard back from them. Take a look at the sad trees... two of $70 15 gal orange trees dies after 2 weeks. Home depot has healthier ones for less price.