Customer service: 4.0 Store Selection: 4.0…read more Let start by saying their customer service is really good! Can it feel there are more employees than customers = YES! BUT I would rather have employees ready to help you than having employees walking by you or not knowledgeable about the items they are trying to sell you (yep thinking about their competitors). I've purchased things for small projects, home repairs and even cleaning supplies. And I will continue to support a community style establishment.

Not sure if Management yells at their employees behind closed doors but every time I come in here,…read moreI can sense that something is off. From the look on their faces, to the way they greet you. It doesn't seem genuine or sincere but are forced and its very awkward making you feel uneasy. If Lowes or Home Depot was closer to my house, I would definitely go there instead as it is night and day compared to here. So if you're having a good day and want to keep it, drive the extra mile to another Hardware store.

Friendly staff, and a good local hardware store. Love having it so close by. Pretty good selection…read moretoo!

I used to get propane tanks refilled at this store. They have been out for months. They continue to…read moreadvertise that they provide propane refills but the woman on the phone says they will likely never fill there tank again.

We are so fortunate to have a local, non-"box" commercial hardware store near us…read more.. It is the last of its kind in Land Park and we try to support it anyway we can! The staff are personable and helpful and it carry's many smaller items (like unique screws, nuts and fasteners) in small or singular quantities so you don't have to buy a "lifetime supply" for one project like you would have to at a Lowes or Home Depot!

It's my hardware store. I've found the Goldilocks of hardware stores. JUST RIGHT. Pocket Ace- just,…read moreno. Emigh- across town, ghetto 'hood but not ghetto prices. East Sacramento- that closed, now it's a plant store. Who needs a hammer when you can have a succulent? Elk Grove: $$$, plus being asked if I need help multiple times is scary (five times in five minutes, rule of thumb). Newbert's: yes, this was the best but it's been closed for decades and is probably a cannabis dispensary now. Archie's: also closed. Don't get me started. Why: Selection: This store has pretty damn much anything you could need, with limits. Kitchen, hardware, tools, electrical, garden, paint, nuts, bolts, chemicals. It's not a warehouse, it's a STORE. So calm down if you don't have every option, you're going to get in the ballpark. This fall I found a great manure fork here (no I don't live in Iowa but it's a great garden tool and mine got "lost" in my last move). PS, the big orange didn't even have one. Price: I was pricing Weber bbqs this summer and the units here were 10% less than pocket ace or Elk Grove. That got my attention. I recently got a great shovel for $16.99 on sale. Yes, a sale. You will have a range of options and usually there is a cheap(Er) option than at other stores, and better made. Recently I was pricing shovels at Home Depot and their cheaply made unforged (but costly) shovels couldn't match the shovel I bought at Hollywood. Help: someone can help you if you ask but you can browse without feeling like you are being stalked. Oddities: my last time here while at check out a customer came in cradling a duck and said out loud "I have a duck that needs repair." No one was fazed. The duck, alas, was a decoy but quite convincing. Need I say more?

Service 3.8 Selection of lumber 4.0…read more Doing repairs to the house and needed some lumber to replace the dry rot. The lumber area was full of different lengths and wood types; and pulling pieces from each stall was easy Paying was just as easy and fast. Scan, tap and walk out!

First time I've ever been inside an establishment where every member of the staff greeted us and…read moreasked if we needed any assistance. I couldn't leave without giving the entire team the praise, appreciation, and respect they deserved. 8/24

Came here to get some supplies to make an art piece and pick up a kids workshop item for my son…read more. I found what I needed pretty quickly to make a giant light stick for my cousin for her graduation gift. Didn't need much help from anyone looking for what I needed. But service at the pick up for the kids workshop item was easy and the lady was nice. The value for what I purchase was good for what I need it for. I would come here for all my home needs most the time If you have young kids.. I recommend checking their websites for monthly items you can sign up for the kids can build on site or take home to build at home.

I was on the hunt for a very specific combo recently, a white trellis and a white rectangular…read moreplanter, and after striking out at The Home Depot where they oddly didn't even seem to carry trellises, I decided to take a little drive over to Lowe's Home Improvement. And once again Lowe's completely came through for me. I've always felt like Lowe's has a little more of the home and garden decor vibe compared to other hardware stores. It feels a little more curated and easier to find those farmhouse or outdoor pieces that actually feel pretty and functional. Not only did I find the perfect white trellis for the exact space I had in mind, but it was over 90% off. Total score moment. I also found the perfect farmhouse-style white rectangular planter for the bougainvillea I had just picked up, and it ended up looking so gorgeous together. Honestly I left way happier than expected after originally feeling disappointed not finding anything at the first store. Helpful tip: Definitely check the clearance garden section because apparently that's where the magic was hiding this trip. So glad I decided to make the extra stop because Lowe's really delivered for me yet again.

The staff was extremely helpful and the cost was very competitive with big stores, been going there…read morefor years

Prices are too high . Customer services, terrible. I think they seem to forget who pays their…read morebread and butter!

Home depot has a good variety hardware items, and it's pet friendly, but I just wish that their…read moregarden area was a little bigger.

This month I have been working on my Mother In Laws carport. It's a trap covering a metal frame. We…read morealways have to replace the cover every year since the sun and weather hits it. I decided to replace the top with a corrugated top. This place is just about 5 blocks away. Really convenient. I had to go back several times to get the right materials to fix the carport. They had a lot of the items I needed but the top ridge cap wasn't in stock and i had to order it online and have it shipped to the store. It delayed my project by a week which kind of sucked. Plus the item wasn't the same color as the rest of the roof. It was a clear gray and the rest of the roof wasn't clear at all. When the cap came it wasn't that wide either. I got it to work but I wish it had been wider. All the other materials were at the store which I was happy with. I just noticed that the prices are so inflated than previous years. Everything is more money. The staff here are really friendly and help you out when you need it. The cashier were great. If you are a Pro Xtra member your phone number can identify your account at checkout. Members receive benefits such as purchase tracking, exclusive offers, paint rewards, and perks geared toward professionals and frequent shoppers. My friend who was helping me was a member and we always used his account. All in all still happy to come to home depot and buy stuff.

The tools and hardware at Fasteners Inc are usually used primarily for a completely different…read moreindustry, than what I'm typically buying for. With that being said, the staff at Fasteners Inc. have always went above and beyond their call of duty to help me!!! I have bought a few things from them. Great quality and service during the sale of those small items, and the staff's advice has led me to source the hardware I needed. It's a great company and crew at Fasteners Inc Sacramento!!!

I've never heard of this place prior but they were running a special on their website for 2…read moreMilwaukee batteries and a free tool pick, seemed like a good deal! The site was horribly hard to checkout though but finally managed. Paid and waited for my shipment. Few days pass and I suddenly get a cancelation email, saying I am being refunded for requesting an order cancelation, which I did not. I try reaching out to them, saying I still want the order, as the email says to email them for contact. No response. Few more days pass, they've now held my funds for over a week with zero communication or to issue a refund. This site very much is operating like a shady scam website and I wouldn't dare ever use it again. My first and last time.

Came here during an early morning store run in search of fit magnets and boy was the service top…read moretier. So many associates stepped up to help me find what I needed. While I was ultimately unable to to get what I needed at this store the service was amazing and I can't help but sing the praises of the staff at this location.

I went into Harbor Freight to purchase two carports and immediately had a bad experience. When I…read moreasked for help, an employee said, "Ugh, I don't think I can carry anything heavy today." That was shocking to hear, considering helping customers load items is part of the job--and they have dollies and equipment for that exact reason. From the moment I walked in, the atmosphere felt unwelcoming and depressing. Employees openly complained about their jobs and showed zero effort to help customers who were purchasing large items they sell every day. There was no teamwork, no initiative, and no customer service. Another employee questioned whether my vehicle was big enough. I drive a Chevy Tahoe--it absolutely fits two carports. Instead of speculating, someone could have easily come outside to check or switched positions so a more capable employee could assist. If an employee has an injury or physical limitation, that should be communicated professionally and handled by management. Simply refusing to help without explanation is unacceptable. I manage people myself, and I would never allow an employee with that attitude to interact with customers. I live with multiple sclerosis and deal with daily pain, yet I still show up and do my job with professionalism. Effort and attitude matter. Because no one was willing to help load the carports--or seemed interested in completing the sale--I had to drive all the way home and send my husband back to get them. He was also frustrated by the service. While he was loading the items himself, the same employee told him to move the car while she remained seated at the register. If staff aren't going to assist with loading, they shouldn't be dictating how customers manage it. This was by far the worst service I've ever experienced at Harbor Freight. Lazy attitudes, poor management, and no accountability. Extremely disappointing. The main employee that was not trying to even help me was white, super short hair and light colored eyes. Earrings were dangling. Her color doesn't matter because I'm white too so don't come at me yall. Just mentioning this so yall can avoid her boo whoo self. I'll call and get a name later and update but damn harbor freight. Fire her asap.

Great prices on feed, and they have such cute home decor. I love just walking around, and browsing…read more The staff is friendly, and just really country. Can't wait to see what they have on sale this week!

Took me a lap or two around the store to find what I needed. Seemed staff were helping other…read morecustomers. They sell live baby chickens and ducks. When making my purchase, the cashier advised to keep my receipt if I needed to make a return since I did not have a rewards account with them. No issues with parking and in the same plaza as dollar tree and Taco Bell.