I am so glad that Home Depot and Lowe's have gone to self check out only. This has brought me to…read moreyour store more often and I must compliment you.. Friendly courteous helpful sales people amazingly good nice friendly cashiers. I more than likely will be doing all my hardware business as many friends of mine now will at your location. I came to those other 2 stores to shop and what I found were a bunch of people standing around in a huddle yapping and yapping and yapping, at the self check out yet no register's open.

All around great service from Alan in the paint dept. You can't get that in big store chains…read more Thanks for giving me that caring down home feel.

Dr. Brad Phillips & has team was great! Their VIP VET team…read morewas wonderful & offers really reasonable, quick & professional service. The Dr & staff that gave my puppy vaccinations was great! I couldn't of asked for better service!

Great store! Great petvet! Workers are very friendly and helpful! My Christmas list can be filled…read morehere Everything from home decor to clothes to tools! What more could a country gal want?!

I'm don't LIKE HOME DEPOT due to political affiliations however the paint department specifically…read more Charleen was awesome she and her department manager saved the day perfect service and experience it's still Go Falcons

I purchased a Echo leaf blower a few years ago and recently it just stopped running and would not…read morecrank. I made sure I had fuel and replaced the spark plug but it still would not start. I took it to Ace Hardware Douglasville but they only work on brands they sell. I called home depot for help and the lady said they do not service nor have a list of local shops to recommend. She was no help at all. Beware with what you buy at Home Depot. They to not service what they sell.

Just so we're clear, Douglasville store = good. They care, they've been very helpful. That's 3…read morestars worth of "OK"... However, CORPORATE CUSTOMER SERVICE IS BAD - and I'm not impressed with the Camp Creek store either... That's another review... :( This review may change depedning how the final stages of my reimbursement are handled.... But right now. Bad corporate customer service, useless policies, that put all the burdens on the customer, and withhold money rightfully owed back to the customer in a reasonable amount of time. The AI bot is absolutely useless, and the delivery and returns are terrible because of "the system" "Corporate customer service" is such a bad joke. Will act like they care, and want to help the customer, but still just process everything the way their policies say to do it. Well, the policies are bunk! They are theft by conversion and money laundering. Service fee non-refundable = NOT MY PROBLEM, YOU SHOULDN'T HAVE DELIVERED ME A DEFECTIVE PRODUCT, THAT'S YOUR PROBLEM WITH THE MANUFACTURER. Also, as far as I'm concerned, if I GIVE MONEY TO ONE STORE - THEN THAT'S THE ONE THAT GIVES ME MY MONEY BACK, ESPECIALLY WHEN IT IS CASH. Not these shenanigans that corporate is enforcing that the "store that the inventory came from, from their warehouse, will have to give you some money back" (AND NOT ALL OF IT). Um, no bro, I gave money to the Douglasville store, cash in hand. Over $1,200 Then I'm told I'll get my money back for the actual freezer as a gift card mailed out to me... OK. I'LL BELIEVE WHEN I SEE IT. BUT... that to get my money back for the 5 year warranty (that was literally never used, because the return was made because the freezer was defective from day one, from the manufacturer....) ... is up to the discretion of the store that sold me the warranty. If they don't give me the unused warranty money back, then that's theft too! (I don't expect this to happen from Douglasville store, they're cool... should be...) But over all "bruh".... I gave ALL THE MONEY IN HAND TO THE DOUGLASVILLE STORE, BUT NOW I'M BEING TOLD MY RETURN MONEY WILL BE LOCKED INTO A GIFT CARD "WHEN IT GETS THERE"... (IN THE MAIL?!) Now I'm still committed to using that money at Lowe's, being locked into it feels dirty and wrong!!! And that's the theft as far as I'm concerned. I gave Lowe's my money. They shipped me a defective product.... and then instead of giving all the money back for a DEFECTIVE PRODUCT... it's locked to a gift card to their corporation!!!! I still HAVE TO SPEND THE MONEY WITH LOWE'S ON SOMETHING ELSE........ nah bruh. that's not cool! Especially for how bad your system and your customer service is!

If you can find employees they are unhelpful and rude. Inventory management doesn't exist…read more Asked an employee for help finding a grinding wheel. She told me they don't carry those. Asked another employee for help finding a wheel for my yard cart. He looked it up in his cell phone & told me which aisle & bay to look in. Nothing there. Finally found a 3rd employee after I had been searching for leaf bags for several minutes. I told him the app said there were 70 in stock but could not find any. He said if I didn't see it on the shelves they didn't have any. Then he moved a forklift into the aisle forcing me to step into a display to avoid being run over. This is the worst run Lowes in which I ever shopped.

I went to this store, in order to buy a piece of Mahogany that I need for a project…read more While I was there, the store was overwhelming staffed and patroned by older men who I found to be rude. The lumber section of the store is in a back corner, and isn't a very large area. While I was selecting my piece of wood, several men would just walk walk in front and around me, without saying excuse me nor being verbal at all. It was like I wasn't even there, to them. So as to not get touched or knocked over, I had to move away from the lumber twice, even though I wasn't finished making my selection, just so I wouldn't be "in the way." When I went to check out, I was standing in line, and the cashier, Don, called the gentleman who was behind me up to the register to check out. That gentleman let the cashier know that I was ahead of him and it was my turn to check out. I had actually been standing in line for a while before the customer behind me even got in line. Don then called me up- he offered no apology. As he checked me out, Don didn't ask if I had found everything ok. Didn't ask if I needed anything else. Generally unfriendly. I just generally noticed a certain theme in this store, and I don't like the vibe. Maybe some diversity, in gender and/or race, would help offset that vibe. I'm not sure, and don't really care because me nor my dollars will be returning.

They are good for power tool woodworkers. Some of the rocker branded tools are great, some (like…read moretheir chisels) are cheap for good reason.

Upon entering, I was OVERWHELMED by the stench. Chemicals galore. The owner needs to put some…read moreSERIOUS filtration in here, and make sure they circulate the inside air OUT! I came in for paint, and was so anxious to get the heck OUT because of all the toxic noxious smells. I felt so bad for the employees! Then I saw a cat, and I asked about him. They told me that he is the shop cat. Oh great, this poor cat has to breathe in the noxious fumes 24/7!!!! This is HORRIBLE! Someone needs to intervene in this store - the Health Dept.? IDK but I felt awful for the employees (at least they get to leave after their shifts) and that POOR CAT. Animal abuse! I got my paint quickly and rushed out. Avoid this place if you value your health! Egads, I TRULY couldn't believe how horrific it was inside.

0 stars would be more appropriate. They pretend to do equipment repair. They are rarely staffed,…read moreand usually only by one person. An estimated time of repairs is never available, even after diagnosis and parts ordering. The staffing changes periodically, as I'm sure they are treated just as poorly by the store owner as he treats his customers. If you want third world service, then this is your place!

What an amazing store. You need building materials this family can help. A staple in the community…read moreand people who care. Locally owned and operated. Can't say that much any more.

Mr. Calvin K. took us through the process of ordering windows. We did not ask which windows were…read morebest energy efficient which I now regret! But on the day of installation he arrived with his crew (July 2022) and installed all windows and two doors in two days I believe. Of course I would recommend this gentleman. He was prompt, courteous and easy to work with too.

I attended the Douglas County Master Gardeners Plant Sale for the first time this year. This…read moreannual plant sale is held the first Saturday in May. Initially I had mixed feelings but now that I am starting to really enjoy many of the plants I purchased, I can honestly say that it was definitely a trip worth taking. Here is what initially gave me pause about the experience : It was held in a small crowded wooded area with uneven terrain and plenty of bugs. This was a problem because it was difficult to get around with carts and wagons. If you are smart, you take your wagon. It could have been held in their very spacious parking lot which would have offered a much better experience. The volunteers who were hosting the sale were difficult to identify. It would have been nice if they had all been wearing matching fluorescent vests or name tags. This is a small town so there was a lot of "visiting' going on when more attention should have been given to customers who had many questions were often left searching for assistance. When it came to the plants, not all of them were accurately labeled or priced and this created an inconvenience at check-out. There should be a rule that before plants are put out on display, they must be correctly identified and priced. We purchased quite a few plants and now that I have been able to identify them and they are starting to bloom, I am quite excited. I purchased several plants that you won't find in a local garden center and they were extremely affordable. If you go, observe the following: Arrive early Use bug spray Wear comfortable shoes Take a wagon or cart for convenience. Most importantly, know what is a "must puchase " and get it first!