Great selection of hardware and tools at a west LA location. I came to get a lock box and found their price to be the lowest for in store, in stock, same day pickup. Good alternative to mega stores like Home Depot. Helpful staff. Huge parking lot ! read more

Manager Ivania's over the counter presence is Trash customer service sucks - She's a real unhelpful person dark cloud over the building -Cheap pricing doesn't overcome poor service -If they go out of business and fail I can see why with people like her in charge they deserve it read more

Convenient and well-stocked. Been to this store a few times and plan to continue to frequent this location. It's right opposite AAA.

Just because I'm a female doesn't mean I don't enjoy roaming around a hardware store:). guilty of being raised on a farm and being a very girly tomboy ... tools are cool and so is this place ! not overwhelming like other bigger places so it's perfectly easy to find what you need. There's always someone there to help out and give customer service advice and with their weekly sales and promotions you can definitely find and get good value for items. Easy free parking and convenience. read more

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warning all their electric tools only have 3 month warranty and if you go over 1 day no returns! that is why they sell warranty. everyone else has 1 year warranty. if you can't stand behind your tool they must be garbage! read more

Well organized very good quality and exceptionally low prices. With well trained help. I have been coming back for many years.

I purchased a Drummond Condensation pump. Yesterday. I also purchased a year warranty. I set it up in the attack for our air conditioning. It worked fine. The next day water is everywhere dripping from the ceiling. The pump failed. The ceiling is ruined but what makes it very bad is when I took it back to Harbor Frieght, I was told by the supervisor, they don't take returns at the store. I would need to send an email and I would be informed how to return it. So not only am I not able to exchange or return it for a refund at the store I purchased it at, I have to wait to get my money back from the return. Not to mention I had my receipt I RETURNED EVERY OTHER THING I PURCHASED THAT WAS RETURNABLE. I will NEVER shop there again. I'll go to Lowes or HD or even online before shopping there. Buyers Beware!! read more

Harbor Freight Tools - Receipt. - Hardware Stores Near Me - Culver City, California

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I have to say, I had a really great experience here and walking in I had no idea what to expect. I get so overwhelmed in the big hardware stores to Harbor Freight was like a breath of fresh air. Before we went in, we were able to check their stock online which was very helpful. The parking lot was a bit hectic, so that was probably the only downside. Once we finally got a spot, the moment we walked in the doors an employee greeted us. What friendly customer service! We walked around a little and finally found the tool we were looking for, but there was only one model on the floor. There were lots of employees on the floor who were available to assist us. They brought our oversized item to the front of the store for us, so all we had to do was wait in the checkout line. The cashier was super friendly and called another employee to help us to our car. I was really surprised by how attentive the staff was, not the type of customer service I would usually expect from a hardware store. While Harbor Freight doesn't have the inventory like a Lowes or Home Depot would, they have the essential tools at great prices! Will definitely be coming back here for our next home improvement project. read more

I never go to tool stores and I am so dim I thought Harbor Freight was tools for boats. It is not. It is huge and has every tool you can imagine. The service is friendly and they know their stock well. The place is also super clean with large areas to get through easily. I needed a Mover's Dolly and they had them on sale for 8$. I was so pleased I bought 2 of them and some assorted things I needed for my little tool drawer. It is a nice place. read more

Fun place. A lot of stuff and inexpensive. Don't shop there if you're looking for quality.

20% restocking fee for a jump starter that has a 90-day warranty?? **Red Flag** The Viking Jump-starter is clearly poorly manufactured, the short 90-day warranty period to prevent you from returning or replacing it after 3 months clearly says so. most jump starters come with a reasonable 1-year warranty. Think twice before purchasing. read more

Quick and dirty: Store has all the tools and hardware you would typically need without having to go to the big box stores. Convenient for those in the neighborhood. Bad return policy though. Nitty Gritty There isn't much more to the place besides what I wrote above. The store took over an old ice rink in the area so its footprint is pretty big. They offer coupons and sales through the mail and online so check that out. My biggest gripe with the store is there return policy. In a time where customer service is paramount and most stores have a no questions asked return policy, I was miffed to learn this store has an archaic policy. I bought an item i sent back the next week to exchange for something a little bit more expensive and the store would not do any sort of exchange without a receipt. My item was unused and I was paying for a pricier item, but without a receipt or email address on file, they don't budge. Now I'm left with an item that isn't exactly what I wanted in a time when stores are making sure you get everything you want... read more

Good help is good to find! I don't like wandering around a store looking for something. I asked a girl and she didn't take the time to understand what I was looking for. So I wandered around then a young man made eye contact with me and asked me if I needed help. " He hadn't even come off his Lunch yet as it was still in his hands"! (Golden!!) He said he would put his stuff away and comeback and help me. He looked it up they didn't have the item I wanted. But they had the customer service I wanted. This man was well groomed, clean hair cut, had a really nice cologne. I remarked what it was. Im always looking for Recs. Anyway, I didn't get his name so I called the store. And could tell it was him by cordial customer service vibe. I asked what time they close. But really I just wanted his name to give a shout out here on Yelp. To say the courtesy doesn't go unnoticed. Good employees deserve a little recognition. Oh the employee's name is JAIME!!!! read more

This employee named Liz saw me waiting in line for 5 minutes patiently as she helped another employee. Once she finished with him, she said that i wasnt in line and told me to get to the back at the other side of the door. Where does it say line? She then rudely told me to go to the other side of the store. I waited another 10 minutes. She then rudely told me to have a great day as i was still talking to her. Hate to have one crappy person ruin the image of the whole store. read more

They knowingly sell damaged tools, when we tried to return within 24 hours with receipt, they refused. Can't believe they shut down the ice skating rink I grew up with for these thieves.HF read more

Location is not too far from 405 fwy. I was searching for some wrenches at other Harbor Freight locations. They were all sold out. I finally got the # to this newly built Culver City location that replaced an ice skating rink. I talked to a guy by the name of Antwon?? I gave him the item number of wrench. He checked sales floor. He located item and told me that there are plenty in stock. I immediately drove down there. Parking lot is big. There were plenty spaces for me to park. I went to wrenches section. There were about 7 on shelf. I got the best set that looked like it was never used. I took it to the only available cashier (name on my receipt says Gwenet). She was nice and courteous. Everything went smooth. This location seems to keep up with available stock of high demand items. Which is great. Although I wont be going to this location UNLESS they are the only location within 10 miles that have stock of an item. The location is way out of my way. read more

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This is the most organized harbor freight store I've ever been in. I am glad to see them in the neighborhood as I was getting tired of driving such long distances to buy their cheap tools :-) the selection is great and you can't beat the prices. read more

Harbor Freight Tools - Tools Galore - Hardware Stores Near Me - Culver City, California

BEWARE!!! $16 "restocking fee" for unopened power washer, (which is reviewed online as being very weak, hence the return.) I had grabbed it on sale because the sign said "quantities limited" and my driveway has gotten very dirty from the rains washing dirt off my roof onto the driveway so I wanted to be sure to get one. I came home and checked out some youtube reviews so I could see how to set it up, and I could see that their power washer was no better than a concentrated nozzle on a garden hose and much clunkier to use, so I took it back, UNOPENED. The manager grabbed a scissors and opened the box. The box was obviously unopened, yet the manager sliced it open, apparently so they can charge a restocking fee. To the best of my knowledge, and certainly on unopened items, Home Depot does NOT charge a re-stocking fee. Lowe's does NOT charge a restocking fee. Target does NOT charge a restocking fee. I want to add, I am not a big returner, at all. I return so few things to Amazon relative to what I buy that they have sent me refunds a couple of times, unasked, when I write a low review. And I am used to grabbing things that I will with 90% probability keep, knowing I can return them unopened if necessary. Most stores realize that they sell far more things when people know they can return something after looking at reviews or finding something more exact to one's needs. I was very excited about Harbor Freight opening near my home, but after this blatant rip-off and disrespect, I will NEVER set foot in that place again. While they have tools, they don't really have hardware, nor a good selection, nor everything you'd need for a project. There are several small hardware stores near me, of course Home Depot and Lowe's, both of which have huge selections and provide one stop shopping for any home project. You can get a lot of things they sell for $2-8 at 99 Cents Only. And NO RESTOCKING FEE!!! read more

This has got to be the cleanest harbor freight on the planet. Everything feels new. Like always, keep an eye on coupons and don't forget to mention them when you check out! Super helpful, nice staff. All harbor freights are pretty much the same in terms of prices, this one is my go-to because it's so easy/clean/staff is great. read more

This is a good skateboarding spot brought. Thanks to the other reviewer for the recommendation. I initially thought the reviews would be about Harbor Freight not its parking lot but the other reviewer opened my mind. The parking lot is spacious and smooth. As far as Harbor Freight. You can buy the quality of tool you want based on the line of tools you buy. read more

I usually go to Home Depot on Jefferson but I needed a generator fast and online said this Harbor Freight had the one I wanted in stock. Workers were really helpful and of course the size is not as big as a Home Depot but seemed to carry everything I would ever need. Will definitely return. read more

This place has nothing. How does a hardware store not have 4 inch screws. No workers on the floor to help customers. Two cashiers were very rude. No customer service. Why did I even decide to go here instead of Home Depot! read more

item listed as in stock in Culver City Store. made the ling drive to pick up & was told that it was a close out item, no longer in stock, despite still showing available in website. sold me exact same item, different brand, for 50% more . Refused to discount. read more

Major differences in cost. Product qualities and longevity are on pare with more costly items from name brand stores.

Don't rely on website or what they tell you what another store has in their inventory. It appears their system is seldom updated and is a joke. The website item search claimed this store had a tool I need. They didn't. An employee, after looking at their computer, claimed Hollywood store had several. They didn't have any either. Best to call store directly. read more

Probably won't purchase anything ever at this store OR Harbor Freight ever again. I used to be a frequent customer but lately the service there is so poor. Team members provide poor information, sell you the wrong tool, and then don't accept returns EVEN THOUGH THEY GAVE ME THE WRONG TOOL!!! I think they knew I had the wrong tool, but they wanted to avoid the return affecting their sales because they gave me every run around to NOT process my return AFTER their own team members admitted the part was in pristine shape. What a terrible policy. No wonder this is a third tier retailer. read more

Slimy & Slippery Manager - beware. I came in here today to buy a generator, didn't realize the email I got this week had an expiration date of Sunday... It's now Monday one day pass the sale. Backing up, I would typically go to the Torrance Harbor freight tools. They've always taken good care of me there. Decided to try this New location because it's a little closer to my home. What a waste of my time... Should have gone with the tried-and-true. Back to the reason for my single star review... it's not that the manager wouldn't match the sales price...a flat "I can't" is understandable. Instead he offered a sleazy ultimatum...purchased a two year warranty and I'll match the price. What kind of BS is that? You can either match the price or you can't. I didn't want the warranty for an additional $125... so i left without the generator. Went straight to Torrance and they took care of me! Will NOT be back to Culver City HFT! read more

They have amazing deals. I'm a money pincher so I only buy things that are on sale and they have sale often. Great place for tools. Home Depot competitor. Love the tools, I just collect them now since I love them so much. Love Habor freight. read more

Great experience! Ariel was very Kind and Helpful! Great quality tools available. Would reccomend. 5 stars well deserved ! read more

My favorite tools shop ever, they have every tool you can need with a very competitive prices in comparison to other tool shops, huge parking lot that you can go anytime and find a spot. read more

Wildly low prices on SOME things, but I noticed a lot of the smaller common household items you can find at any 99 Cents Only store (magnetic bowl, led flashlights, locks, etc.) for half the price or less. I got a hydraulic car jack here which you can't get at the 99 Cent Only store and attempted to redeem a text message coupon they bombarded me with only to find out it doesn't apply to that item -- the fine print is on their circulars -- not in the text messages! A lot of the shit you can get on amazon from name brands. My main complaint is the customer service sucks. There is like 1.5 cashiers working if you're lucky, but also the customers are mostly morons and can't answer basic questions like: "do you want a bag?" In less than 5 minutes. One visit I had a horrible woman in front of me who demanded to know how a car battery jumper worked before she left the register while paying. It fucking SUCKED! I ran in on my lunch hour the other day, but soon ran out after the 1 cashier (during a fucking massive parking lot sale) attempted to get the customer in front of me on the mailing list. She had to pry the information out of him (much like the $3.99 pry bar I purchased 2 weeks ago!) and he was like: "uhhhhh.... hmmmmm....?" To each question in the process. I threw my hands in the air, said "Fuck this!" and ran over to the new OSH down the street where I was in and out in 1 minute without answering 15 questions. Get a fucking iPad kiosk or something if you're gonna solicit a bunch of personal information in from a line full of idiots. read more

I've been shopping at various Harbor Freight Tool (HFT) locations for well over 20 years (See my review of the Torrance location from 2-26-16). For me it was truly a blessing when this location opened about a year ago. Located right off both the 405 and Sepulveda in the heart of Culver City, it's very easy to get to. Parking is also a breeze with a free lot that's big enough to house all the cars in greater LA. This has got to be the cleanest, most organized HFT location I've ever been too. I attribute this mainly to the Store Manager, a guy named Antoine. He is cool beyond belief. Have other HFT stores given you grief about returning some of the junky Chinese-made, easily breakable tools that they sell? Antoine won't. He will do whatever it takes to make the customer happy (within reason of course). Granted the lines at this location can get long just like at any HFT location. And yes the cashiers are trained to try to get everyone's personal data for their email list. And that can certainly slow things down at the register. But it's well worth being on HFT's email list, as they are constantly sending out 20% off coupons for anything in the store, as well as an almost daily barrage of emails detailing what's on sale. With all that being said, the staff at this location is also superb. Antoine trains his people well. I have been waited on several times by both Ivania and Aracelli, and I must say that that (especially for women), these chicks really know their stuff! Both are super helpful and eager to help all customers find the right tools/products for what they're looking for and getting us checked out quickly. I rate this HFT location as by far the cleanest, most organized, most efficient, and friendliest tool store in S, Cal. read more

Someone broke in to my car and stole my tools. Thank you for your most positive staff and affordable tool selection. I will be back for a few other tools I need and to add my address to the advertising list. read more

A skinny Latino cashier has a very bad attitude when you return merchandise that have not been open. Upon asking her what is the policy of returning money back to my card she told me she did not know. I asked what is store policy she told me she did not know. So I called my credit card company because I felt that she did not return the money to my card I told them it was a fraudulent purchase now this store has a bad mark on it thanks to their cashier. read more

On Sat went to the Culver City store on Sepulveda. I could not find my coupon, so I asked the cashier if there was a way to find it for me, I wanted the 10" Sliding Miter Saw, that I had a coupon for $87.99 She forward me to the manager. I explained to the manager, that I had a coupon but could not find it... gave all details, of product and price... if she could help me... She suggested me to go online... I went back home, drove another 10 miles to find the coupon, that was online, printed... But I will not buy at this store, I don't want to give this manager my money... she could have helped me, save me time, money and miles if she wanted to keep a customer happy... she didn't... shame on her. UnHappy customer, Jorge Vismara read more

This place is dangerous. Go in for one thing and walk out with 5 or more! Always a good spot for reasonably priced tools and work supplies. The tools are not top quality but they will get a few jobs well done. read more

Harbor Freight is third hand quality at best. Buy something and cross your fingers it works and lasts more than a week. Bought a tool chest and the chest separated from the handle lifting it the first time, spilling the tools to the floor. Bought some parts compartment separators and the lids will not close if you use the plastic dividers. It goes on and on with their merchandise. Send another 15% and shop at a store that sells quality merchandise. This is a junk store. Literally. read more

I rarely have positive experiences at hardware stores, but I just had the absolute easiest experience here. I was easily able to find the skew number for the equipment I wanted online, called, and went in for pickup all in like 30 minutes. Great customer service!! read more

Great store cashier Gigi, was extremely nice to me and my Marine Corp son. While she could not give us a military discount she did get us numerous coupons and saved us a ton of money. Thank you Gigi very much,... read more

What a Surprise...In a Good Way! I needed rechargeable D batteries and the charger. My local hardware store had other sizes but not D's. They recomended Radio Shack. I couldn't find one as they were all closed. I remember going by a new Harbor Freight store on Sepulveda (I didn't realize it was the old Culver City Ice Skating Rink, until I read the reviews here). Went in for the batteries and charger and ended up buying so much more. This place is incredible. The cashiers were helpful in telling me where everything was. I bought tons of stuff because the prices are so inexpensive. This could be my new favorite store. read more