Ran in here in a hurry... and there's only a few reasons you run into a hardware store in a hurry,…read moreright? Anyway, got myself to the toilet plunger section and selected 2, as the toilet needing service had an odd opening. Asked the salesperson if the funky accordion plunger (the more expensive)could be returned if the tag was not removed or used. He told me that they do not take plungers as returns (honestly does make sense) but that as fancy as the accordion looks, it wasn't the best for a toilet, and the plastic it's made from is cheap. He also showed me a feature of the cheaper, normal looking plunger that I was unaware of, made specifically to help create a seal for toilet plunging. I ended up purchasing the normal plunger and rushed back to put it to use. SUCCESS!!!! Very happy for the salesperson saving me money.

I've been going to DICK'S TRUE Value for over 20 years and I'm really glad this place is in the…read morearea. They usually have most things that I need if not, they'll usually get it! I would highly suggest supporting this small local fitness as opposed to go to the big box stores if you can avoid it. Most of the employees have good knowledge if not, they usually refer to somebody in the store that does have the knowledge for the items that you need. There's no doubt I'll be going back to DICK'S TRUE Value.

Everything is so interesting to e plate as this hardware store is great ! Personal and friendly…read moreestablishment . I bought a padlock very reasonable and also had a screen repaired in just a few days ! Perfect ! Bring your screens into this place and they get it done professionally . I'll be back . Azeem helped us and he is extremely nice - even offered us bottled water . Get kind assistance at this hardware store ! A -plus place ! YES to support the "Mom and POP / FAMILY OWNED OPERATED BUSINESSED IN THOS SUPER BOG WODE WORLD OF CONGLOMERATES AND MONOPOLISTIC CORPORATE BUSINESS WORLD! I literally grew up in a mom and pop !

I have a soft spot for Mom and Pop businesses...even though there's a lot of stuff in this store…read moreand it's pretty crowded and congested...I try to buy there. He gave us a really good deal on a mallet now. It rang up higher, but he gave us the marked price. could he use a little help with some organization? Absolutely. Foes it make me feel good that I'm helping a business owner a small business owner stay in business, absolutely. Is he more knowledgeable than the teenagers roaming the other corporate, do it yourself stores? ABSOLUTELY!

That old school hardware store you wished stil existed... does! And it's right there on Lincoln…read more The service is excellent. Carl, Jonathan and David have saved me more than once. Never talking down to you. Always looking for a solution, not an upsell. And at the right price, too. Plenty of parking in their lot in (usually tough to find a spot) Venice. Easy to give 5 stars to Lincoln Hardware.

### 2024 review 42/100 ###…read more Local and conveniently located store on Lincoln, with huge parking lot right across from Staples. Front of the store customer Service is friendlier than the back for key copy service.

I ordered a dog crate and it came without the bolts and screws to assemble it. The company I…read moreordered from was no help so I went to ACE Hardware. My requests for help there went mostly ignored until I asked an employee named Artie (I hope I'm spelling his name correctly) for assistance. He went above and beyond the call. Not only did he help find the right bolts and screws, but he advised me on assembling the crate and other helpful information. Artie is the reason I'm giving ACE five stars. He is worth his weigh in gold and they are lucky to have him.

Get control of the checkout lines…read more Customers line up everywhere and the workers are not trained to process purchases in an orderly manner.

Stock items you can't typically find. Including 5/8 all thread 10' and Simpson products not carried…read moreat the big box

I believe this hardware express store on Olympic Blvd. has gone out of business or re-located to a…read moredifferent address ?? it is at a good location or was at a good location in West L.A.

As the recently crowned Duke of this joint it's my job to be as truthful and on point as possible…read more That said, came here today to get a product to replace one that had just died, the living room fan. You can be in/out of here in no time with something decent for a little over $100, and if you have a neighborhood or family connection, save on the labor. My labor rent me $180, so all in all about $300 bucks for both the product and putting the fan up itself. The key with navigating most Home Depots it's not if or whether you can get the product, it's WHEN you get here. That alone is going to determine the level of service you get and how quick you're in and out. Just my two cents.

A huge shoutout to Alicia in Kitchen Design! She truly went above and beyond to help me order a…read morecustom laminate countertop for a service counter I'm building at my auto repair shop. It wasn't something she was immediately familiar with, but she took the initiative to make calls, find the right information, and get everything handled for me. She was incredibly friendly, patient, and took the time needed to make sure I was fully taken care of. Great customer service like this is hard to find, and I really appreciate her effort. Thank you again, Alicia!

Great selection of hardware and tools at a west LA location. I came to get a lock box and found…read moretheir price to be the lowest for in store, in stock, same day pickup. Good alternative to mega stores like Home Depot. Helpful staff. Huge parking lot !

Convenient and well-stocked. Been to this store a few times and plan to continue to frequent this…read morelocation. It's right opposite AAA.

Preparing for a good-sized backyard renovation can be exciting, yet nerve-wracking. Between nailing…read moredown (no pun intended) builders, painters, electricians, and landscapers, and deciding on products & materials to be used, it's enough to cause a few sleepless nights. The last thing anyone would want was a building materials store that added to the stress level. That's where BMC enters the story. My first contact there was with Jennifer, one of the managers. I needed to return some lumber that had been purchased for me by a landscaper who was no longer in the picture. He purchased it without my approval, charged me for it, then ducked out of the job. Jennifer was so chill in the way she handled the situation. She was friendly, patient, and fair. Everything you would want! When I told her I had some questions about decking, she told me she would hook me up with Dolores Tobar; their "Deck Queen." I worked with Dolores over a three day period and never at any time did I feel rushed, pressured, or unimportant. She explained everything, and I had a LOT of questions! But what meant as much to me as her expertise, was the kindness she showed my seven year old son. She really took an interest in him, even going as far as giving him a donut. That may not seem like much, but for a parent of a child who would rather be home playing than at the lumber yard with Dad, it is awesome! The last person I would like to praise was Paolo, the kind gentleman who take care of the return. He was friendly, efficient, and just made the situation a breeze. He made me feel as important as the 'bigger' builders & contractors who were there that morning. Granted, it is a building materials store, so it should go without saying that there was some 'wait time' thrown in there. But that was to be expected. I have wandered for what seems like hours at Home Depot looking for help. You won't get that at BMC! Thank you, so much Jennifer, Paolo, and Dolores, my deck queen! You are all HEROES in my book!

Just a bunch of goods guys doing the best. They are very customer focused, great energy.read more

Small local business with helpful employees, and they carry some specialized hardware that you may…read morenot find at Home Depot, so worth a look if you can't find it at a big box hardware store.

It breaks my heart to have to give such a bad review because I love to help the little independent…read morelocal businesses, but the way I was treated by one person here (every time I come in over many days) is just inexcusable. And I fear he may be the owner which is a shame because the only consequences he will have to experience are some bad reviews and loss of business. First of all, there are other guys that work here who are wonderful and are helpful. One guy has long gray hair and is helpful. Another older gentlemen who has more gray hair, and genuinely likes to help. Then there there is an awful guy with salt and pepper hair, not as much gray as the other guy. You can't miss him because of the scowl on his face and cloud of negative energy that surrounds him. He seems to truly hate his customers! A few day ago I came in to get some screws & I didn't know what I was looking for & needed some help. He pointed to an aisle with hundreds of drawers with various nuts bolts and sizes and said "It's over there". We were literally the only 2 people in the store. I went over and was immediately overwhelmed and confused and asked him to help me. With all the passive aggressive energy inside him he came over, pointed to a couple of drawers and said "you can find it in these drawers. This is why I set this up so you can find it yourself" (there were 8 different sized screws in each drawer) He didn't even look at me to see if I was okay or still needed help but immediately turned around and almost made an exclamation as he blew me off and walked away without ever looking back at me. I also didn't have my glasses because I'm used to the guys who help me grab exactly what I'm asking for without me having to check them. Needless to say, I had a challenging time finding what I needed. After struggling for about 10 minutes I found the very small nut and screw and took them up to him at the counter. I later found out that these run about .35 cents apiece, but he rang nothing up and said "that will be $2". I didn't say anything, but I was astonished and thinking "Wow! a dollar apiece for this tiny screw and nut - they don't need a gun to rob you these days." I got no receipt either. A few days later I came back because I was installing a ceiling fan and didn't know what size a few of the screws were, so I had to get multiple sizes to see which size worked. The gentleman with long gray hair helped me grab 5 bags of different sized screws. (and surprising, the receipt verified that they were, in fact $.35 cents each - I knew it!) I called before coming in and asked and then asked again but I explained my situation and asked if I could return the screws I didn't need and both times it was confirmed that I could. So later I brought back the ones I didn't need and wanted to grab a few more of a different size to try. The other older gentleman with mostly white hair was about to help me when the angry man said "I can help you, it's over here". So he never once looked at me, led me back to the same aisle, opened a drawer, turned and walked away from me without saying a word or giving me the help he offered. And then I went to the counter to check out and I set my bags of screws down and said I needed to return these and in a very snarky and condescending tone he snapped "We do do partial returns!!" I said, "What? You don't do returns?" And he said "NO - you can't return these" and then smirked. I then said "I was told twice, that if I got these to see which ones work that I could return the rest. I called, and I think I actually talked to you. And then I was told again when I bought these." He shook his head with smug anger and disbelief, never looked me in the eye after that and didn't say another word as if to silently scorn me and shame me for having the audacity to challenge him. He set my money down without ever looking up at me, turned and again walked away as if to say "I'm not even gonna look at you". Ok, first of all sir, I come here to your store because I believe in supporting small local businesses. I also come because of the friendly, helpful service of the guys who have been working here for so many decades and genuinely want to help people! I can go to Home Depot and get ignored or helped by people who have no knowledge of what I'm asking about just as easy as I can here in your store. But at Home Depot, I won't pay near as much as you're charging and they will at least treat me with respect, dignity and at least pretend to care about me and what I need. So if you wonder why your business is dwindling? It is because of your seething anger at the world in general and your sour demeanor, your inflated prices and your propensity to gouge people who look like they don't know any better. But is especially because of your arrogant, condescending lack of care and compassion, and for trying to make people feel stupid and insignificant. NO THANK YOU!! - I'd take Home Depot any day of the week over your abuse!!!!!

My husband and I stopped by Anawalt today for several items. We first went to the lumber section…read morefor window casement molding. We were helped by Adan who deserves mention for his excellent customer service. We needed a few molding samples which, unfortunately, were not available in store. Adan got on the phone and immediately put our request on fast track. He also directed us to other items that we were in search of. We received top notch service from Adan and are truly thankful for his help.

I needed wood for an absolute disaster of a bed I got off Amazon…read more Picked the wrong day to come (it was their SpringFest) but any other day I assume they have plenty of parking. Even with the fest in full swing, the staff was helpful, they didn't mock my lack of knowledge and I got a lot of wood fast for a fair price. So yeah this place is pretty awesome.