I LOVE harbor freight! I mean sure, not all of their stuff is going to last a lifetime or anything but they have PRETTY much anything you ever need in way of tools. The staff is always helpful and friendly and they all have the attitude that they are going to take care of the customer, PERIOD! And the prices? Like I said, maybe their stuff won't last a lifetime but I think for the most part, you get your money's worth!!! It's like Disney land for the working folks! read more

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I enjoy the fact that I can walk into harbor when I need something real quick and not only do they carry what I am looking for but it doesn't cost me a fortune either. If I am ever having a hard time finding something the staff is always there to help too. Easy in easy out! read more

Went in for a Daytona Low Profile jack. Came out with a bad broken one that did not work. Don't waste your time and money go somewhere else like Home Depot or Lowe's you can get a jack for the same price. Customer service at this location was outstanding very helpful. Harbor Freight is TRASH. read more

I came in 8/24/24 to purchase a Pittsburgh 3 ton low profile Jack. During checkout, Brandi asked if I had any coupons and when I said no, suggested I look on the website. Thanks to her I saved a significant amount of money and will look to frequent this store specifically thanks to her going above and beyond. she could have let me checkout and never mentioned the coupon, I wouldn't have been the wiser. Excellent customer service, thank you! read more

Just your typical Harbor Freight Tools store. Nothing extraordinary, but a good store to find what you are looking for. The store was organized and clean enough, considering its a harbor freight. This location has plenty of parking too. Will definitely come back when I am in the area. read more

This is a good Harbor Freight, it seems to be well-managed. The cashiers are very good about honoring all the coupons, of which there are many. The staff is helpful, assisting you in finding things in the store. It's clean and well-maintained. Good deals here! But I would be careful about what you buy.. their products are cheap for a reason, everyone knows that. But I love HF and this particular location is hands down the best. read more

I called looking for an item and Ria was so sweet made sure the item was on hand, and held it up at the reg for me. She was so helpful and made my trip quick and easy. read more

I had to run into HF to pick up some batteries. There was a cashier named Clarissa who was hustling. It was like she was running inning the whole store. I appreciated her great attitude and customer service. read more

My husband and I come here all the time for supplies but today was no a very pleasant experience. The store was not busy it was practically empty. We were in search of a certain item which we could not find. After 20 mins looking around for some help we finally spotted what we needed on the very top shelf. My husband walked up to the register and asked if someone could bring it down for us. She was super nice. She paged a coworker named Steve to isle 1 where we were waiting. After 15 mins no one showed. At this point my toddler was getting restless waiting. So my husband decided to just grab it ourselves. He is 6"4 and easily grabbed what we needed and put the rest back up. As he put the box back Steve finally shows up in a very rude matter telling my husband "Don't do that ever again, that's for display only" We were shocked he spoke that way to us. We explained we've been waiting over 15 mins and he then says (again with an attitude) "I was told you were in isle 7" and proceeded to walk away. No apology nothing. Mind you we were there when she paged and she clearly said Isle 1. Also the fact it's a small store. It doesn't take 15 mins to walk to Isle 7 to Isle 1. If it wasn't for the fact we needed the item that day and for the very nice lady at the register we would not have given them our business. We won't be back again. read more

Never known for great quality, their recent move away from coupon sales has really taken away from shopping, or trying to shop , there. If it's on sale - it's a good bet they are out of stock Made yet another special trip to pick up something on sale, and surprise surprise - not in stock. One check stand open and line to the back of the store. Can't find an employee if you need something brought up front or have a question. Why bother? read more

Harbor Freight on Apache Trail, in Arizona. This store is Always well stocked. Sandy, the cashier was very Helpful, and smiling the whole time. U should make her Employee of the Month. Thanks for all of your help Sandy! read more

The men's room is massive! It's like the twilight zone, there's room for everything, there's room for a tub, shower vanity! You could still park a forklift in there! read more

You know what your getting when you go there if you wanted to get top of the line equipment or tools you wouldn't shop at Harbor Freight .That being said it's the coolest store ever if you like tool s and construction equipment and it's super convenient you can't find this wide range of stuff at any other store and they pack it all in there tiny stores and then give you a big discount if you pay attention to there coupons.So overall this place is great read more

I just walked out. The curly haired cashier started to ring me up. The price that she gave me for the items I wanted to purchase didn't seem right. While I tried to ask her about it, the woman stopped to answer her cell phone. While talking on her phone and trying to talk to me as well, I went to double check the price. The woman then walked outside to talk whomever was on the phone. Apparently I wasn't worth this cashiers time. I'll be buying all my tools from Home Depot from now on. Worst customer service ever. read more

Ladies and gents at the counter are always pleasant and help with using the coupons. Great place to go for a simple tool. Nice big parking lot. read more

Great friendly customer service. I like the selection and small size. I can find what I need in a short amount of time. The smell reminds me of going to the hardware store with my dad as a kid. This is so much better than a big box hardware store. read more

Harbor Freight Tools - Hardware Stores Near Me - Apache Junction, Arizona

My wife and I stopped in to this Harbor Freight this afternoon to pick up a few tools. We were lucky enough to have Melinda help us. She knew exactly where to guide us to find what we needed, and she did so professionally and efficiently. Additionally, we found Melinda very personable and friendly. It's a great store with a lot of decent tools, but it's even greater with Melinda's awesome customer service. read more

I first have to mention that this review is about Harbor Freight Tools Customer Service online or by phone, store personnel are generally helpful. This last summer I purchased a multi drawer rolling tool unit from your store in Apache Junction, AZ during a parking lot sale. The tool cart was missing a drawer and the sales person gave me a discount if I would sign-up for your Inside Track Club which I did. I went thru numerous phone calls and inquires trying to finally talk to someone which knew what part to order, it is a 4 size drawer unit but in the parts listing it only shows 3 drawer sizes. I order the drawer, order #1170920 on June 30, 2011. I was told that the order could take 6 to 8 weeks and I was willing to wait. I patiently waited for the drawer to be shipped and for someone to notify me of the progress. On Sept. 27th I received a letter stating that the drawer had arrived and that I needed to call and pay for the order. I called on Sept. 27th and was told that I would receive email conformation of my order, invoice and tracking info. I did not! I have no invoice for this transaction. The drawer arrived on Oct. 6th and it is the right size but there are no slider edges to mount the drawer. The part I mention is riveted in place on my other drawers and is in essence part of the drawer. A called HB customer service and the person said that I needed to order the mounting hardware. When I tried to state that it is hard attached on the other three drawers on my cart, they hung up on me. I have the rest of the mounting hardware for the drawer in place. How would I have known about this as being a separate piece. Also no really big deal except a lack of quality detail, the decorative edging strip on the drawer pull is also missing. I guess I should have figured to order that too. This seems to be a lack of QC control at the source and is a bad mark for Harbor Freight . I waited 3.5 months for a simple parts transaction. If I was being paid by the hour for the amount of time I have put into this tracking and ordering fiasco I could have just bought several new tool carts outright. Oh and did I mention that I sent a version of this rant to Harbor Freight Customer Service and I have never heard a thing from them. read more

Love shopping here, especially with my 20% off and freebie coupons. The prices are unbeatable and they usually are well stocked. The cashiers are pretty slow and the lines can stretch pretty far on weekends, but weekdays are always a better time to shop here. Huge parking lot and bonus being right next to a Goodwill and Dollar General! read more

So long as you have their coupons, you can get a good deal. Otherwise, their prices are not that much better than their competitors. They have a good selection of equipment. Check out was kind of a pain because a lot of the people in front of me had expired coupons and the clerk took forever sorting them out with current coupons. read more

This is my favorite store, however I work valley wide and have received the same service at every store, great selection for heavy duty or even lite duty. when I have a need for auto, HVAC or construction tools, this is the first place I go. I use the on line seach for special use tools here before any auto or hardware type stores because of the low prices and quality. read more

The quality is about what I expected, but the customer service? Unfriendly to say the least. Been there several times, with different cashiers...same story. No eye contact, very curt. Once I trying to return something after waiting in a long line. Was told "Oh, I didn't realize you had a return. Just step aside" and went on to help the next guy. After which she did handle it, but no explanation, no friendly nothing. I used to fire people for that. read more

If I could give them ZERO stars I would!!! I have never been so embarrassed before for another customer until today when the Cashier ( I believe her name was Barbera or something of that... an older lady with glasses and grey hair and over weight kinda tall shes there seems almost everyday at least when I'am there) began yelling at a customer for a simple mistake about a coupon and made a public humiliation of the poor older customer. The customer had clearly been honestly confused about the coupon and rather than nicely explain it the cashier literally yelled at her loud enough for myself and other customers to hear clear across the room! And if that was not ridiculous enough this cashier then went on to embarrass this poor older customer when the customer said there was no need to yell at her and YES the cashier was embarrassing her. I felt i needed to say something to the other cashier as I didn't see a manager around and she acted as if this was ok saying she didn't see anything wrong with the other cashier's behavior! This rude cashier had lied to me the other day saying I absolutely had to provide my phone number to get to use a coupon the other day despite the coupon not saying anything was required of me of such! This establishment needs to talk to their EXTREMELY rude employees about their behavior! ASAP and fix their attitudes towards paying customers! read more