If you're seeking exceptional customer service with dependability, Next Destination is your final…read moredestination! From sending the inquiry to booking to pick up to returning back home, the experience was amazing. They stay in constant communication with you to ensure they are meeting your service expectations. I highly recommend Next Destination for your transportation needs - no matter how big or small.

In response to Marion's comment below, any claims of a partial refund are entirely unsubstantiated…read moreat this time. The credit was absolutely refused, given your lack of understanding and inability to resolve a simple issue within 20 minutes of phone time. Yikes! -- After 2 positive experiences, things unfortunately took a negative turn with Next Destination Transportation. The owner, admittedly, is underway in a busy season and sent zero text messages (as he has done in the past) to confirm a scheduled pick-up. Miscommunication on both ends perhaps and the terms and conditions are spelled out on the website but it seems he picks and chooses when he wants to follow them. In the spirit of fairness, the cars have been clean and the drivers have been professional...until now. What I won't do is stay on the phone for 20 minutes repeating myself. I simply encourage all of you to get confirmation by phone, email, AND text if you don't want your full payment to be a donation to the business. =)

We needed a large vehicle to carry a large number of wedding guests from the Federal Hill venue to…read morea dive bar in Fells Point for the after-party. Rez from Zulk showed up on time and waited while guests straggled onto his vehicle, then headed out. Then (for no additional charge) he returned for a second load of people who didn't make the first trip. We were so impressed with his patience and professionalism. He really helped make our daughter's wedding wonderful. Zulk is a local Baltimore business and not a price-gouger like other transportation companies we looked at. You really cannot go wrong with them!

Prompt follow-up to review details. Driver arrived very early. He actively cared about our cat…read morecarriers and how best to place our cats, us and our bags. SUV was in excellent condition. Helped us with our bags and cats to the curb. Excellent service all around. We will be using Zulk transportation on our way back and future trips. Thank you!

Steven was wonderful. He arriveded early, got me to the airport quickly and was a miracle man when…read morewe got there. He found a wheelchair for me and got me and all my luggage into the check in area because there were no sky caps available (the place was a zoo). I cannot say enough about his professionalism, kindness and care. He made a difficult and stressful experience as smooth as possible for me and I am grateful. Kudos to him and to you for having him as a member of your team.

Allesandra was on time, pleasant, carried my bags to the vehicle, drove safely and carried my bags…read morefrom the vehicle to the airport sidewalk. The car itself was very nice and the ride was smooth. Andrew drove me home from the airport. He texted me with instructions that were very helpful, carried my heavy suitcase to my door on the 2nd floor of my building, and engaged in pleasant conversation. Drove the same or similar wonderful vehicle.

We sailed on Royal Caribbean's Vision of the Seas, a 5 night cruise from Baltimore to Bermuda. I…read morehave to admit I was worried because of the bad reviews, but I was so pleasantly surprised! Yes, it's an older ship, and it feels like you're stepping back into the 1990s. But the service was excellent, and everyone I met on the ship was so friendly! Even the people cleaning the various rooms were so willing to help and strike up a conversation. I also had read that the food was bad, but I didn't have that experience at all. The dining experience in the main dining room was delightful, with plenty of delicious options. The buffet had even more delicious options, and catered to different types of ethnicities which I appreciated (e.g., Indian bread, bok choy, etc.). I would definitely cruise on this ship again!

5.25.23 Cons…read more-Check-in process: Upon arrival on the ship, the staff were friendly, but unknowledgeable answering questions for safety check-in. We were supposed to go to our assigned muster, but was given bad instructions and went back and forth between different lines. Had the staff been properly trained they should have been able to provide clear instructions. -Wifi sucked!! - My friend and I paid for the internet package ($17.99 per day for 2 devices) and my service was constantly interrupted. I might as well have not paid for it. -Limited tv channels - Literally only two or three channels, one of which was the cruise line info. Wish there had been more channels especially since it rained most of the time I was on vacay and the one day I was hungover and cooped up in my room. -Dining: Redundant options for lunch and the quality was equivalent to hospital or cafeteria food. I was bored of our offerings. Dinner was better, but those in my travel group who are hearty eaters said the portions were small. Also my friend who is vegetarian said they had limited options to accommodate her dietary restrictions. Most people gain weight on cruises because of the buffets, but I lost weight and I'm sure my friend did too. -Stateroom: Very small and the bathrooms were even smaller. My friend and I are petite and our bodies touches the curtains. Ewww. Also the shower stall had bad drainage and the water rose where it covered my feet. Gross!! The only pro of the toilet was that it had a powerful flush. -Stateroom's Door: Always hard to open and took several attempts each time. One time it slipped and my finger got caught and bruised. -Activities: Offerings were limited as was the frequency of the offerings. It would have been nice to offer several activities more than once a day especially when the weather is bad. I didn't like that a handful cost an addl fee. My friend who frequently goes on cruises said that a game of Bingo has increased considerably from $20 to $50 for 3 cards. -Electrical Outlets: Would have been convenient to have them accessible by the beds. -Gym: Limited equipment and quantity. Got very busy. -Shops: Limited to jewelry, accessory, souvenir/convenient store. I was expecting more. -Photography: Shocking that they only offer printed copies of the professional photographs. Digital is the way to go. A bit pricy too. $25 for one photo, $80 for 5 and there were a few other packages. -Medical Facility: On my last full day on the cruise, I suffered badly from a hangover as I normally don't drink much. I was shocked that they didn't have Pepto Bismol to offer. I went to the medical facility and was shocked that consultations cost $150. I couldn't justify paying that when I was sure Pepto would cure my nausea. So I slept it off all day and that helped me feel like a human again by dinnertime. -Ship: 1) Smelled moldy and like sewer at times unless someone had an accident. 2) Interior is outdated and could definitely use a facelift. 3) Since it was a smaller ship on days when the weather was bad, I definitely felt the motion more. 4) Being on the lower level I heard the engine and a lot of creaking noises, which was unpleasant when trying to sleep. Pros -Assigned attendants: Noel, our stateman and our waiters, Pande and Armando were wonderful!! So friendly and helpful. -General staff: Friendly and tried to be helpful, but found that not all were knowledgeable. -Food: Chocolate desserts from the buffet in Windjammer and the dining room and the Chef's Table were amazing! Highly recommend the latter, which has limited slots so sign up early. Note that it is three hours long, but worth it if you are a foodie, like wine and fine dining. -Drinks: Those in my travel groups that had the premium beverage package said they offer a variety of drinks, but that they were weak. The pina colada and daiquiri I had during my trip were great. Final thoughts: Glad to say I can cross off going on a cruise from my bucket list, but I am a bit traumatized and don't plan to go on another cruise in my lifetime and if I do it will be on a newer and larger cruise line.

Sean was our driver tonight. Clean large comfy SUV. Made…read moremultiple stops without question. Let my guests DJ and ride comfortably and next thing we knew. We were there. Which is the goal. Thank you. Highly recommend.

What a disappointment. Booked car service to pick up my wife at BWI for a late evening arrival…read more She was traveling alone from the west coast to visit her mother for Mother's Day. I felt safer using a dedicated car service since the better services offer to meet clients inside the airport at baggage claim. The service offered the driver to meet at the baggage claim which I selected during the booking. The driver never showed up inside (deduct one star) which created unnecessary stress for the both of us. Attempts to contact the dispatch resulted in a voice recording with a full mailbox (deduct another star). Other services typically send an email the day of transport with driver contact information. Discreet Limos did not (deduct another star). My frustrated wife went out to meet the Uber she hailed since she assumed the service was a no show, and the Discreet Limo driver was outside and through chance asked my wife if she was waiting for a car. In the end, she got the ride after cancelling the Uber thoroughly by chance. The driver claims to have texted my wife which she did not receive and he never followed up with a phone call / voice message which could have avoided the mix up. The driver also claims that he was never instructed to meet inside BWI by the baggage claim. I chose this service based on prior reviews but the service my wife got was a classic over promise under deliver.

My greyhound bus got delayed ELEVEN HOURS. I was already at union station. I went to the Peter Pan…read morebus service station and was able to get on a bus just 10 minutes later than my original time. The woman running the station was wonderful and got me exactly what I needed. I was able to make it to my 1:00pm class on time!

Very polite, organized. Service is reliable. Any difficulties foreseen they inform the passengers…read more They have rules and inform the passengers of the rules. Bus is clean and the outlets actually work. I do recommend Peter Pan.

FAST!!! Gave them a…read morecall, and less than 10 minutes later, a van was outside of my house, ready to drive me to my destination. Our driver was friendly, but didn't try to force conversation. He got us to our destination quickly and without hassle. They accepted credit cards (and will email a receipt? NICE!), which was a plus. Our driver got us from the outskirts of the city (Violetteville) to Mount Vernon in no time at all. A tad pricey ($35 for two people), but all things considered, not too bad for the prompt service. When it's been one of those weeks when no one wants to be D.D., not to mention finding (and probably paying for) parking, Baltimore Cab offers convenience one can't beat.

About as good a taxi service as I have encountered in Baltimore…read more Reservation process I used was over the phone, I called to confirm a particularly early flight out and the need for a 5:00am pick up, but then followed-up with a second call to pad my arrival with a little more time and a 4:30am pick up instead. The process was polite, quick, and painless. The explanation and bonus points (because I realize giving a 5 star taxi service rating is ... hard to fully justify): * texts to confirm appointment scheduling (time, pick up address, and rate) - also followed up with contact information to book a return ride or modify arrangements * online reservations/quotes are available (though I did not use them) * upgraded cars (optional - about $10 to swap to a executive sedan for my trip) * modified reservation for an earlier time was quick and easy * taxi arrived 10 min. early and called to say he was here and to come out when I was ready * very professional ride and service curb to curb * brownie point: asking me what radio station I'd like to sit back and relax to on my pre-dawn ride to the airport - completely unnecessary but thoroughly appreciated from a regular taxi ride

Ontime and A Very Careful Driver. No Speeding. Attentive to my concerns and those around us.read more

I ordered 100 roses for my daughter's birthday and had scheduled an uber courier to delivery it…read more The flower shop took pictures and everything. Long story short, the flowers never made it to the destination. And Uber did nothing about it except refund the $13 trip!! They can't even get in touch with the driver anymore.... So they say! The driver did not speak English at all. They are the absolute worst!! Take all the money they can from people and hold no accountability!! See less

I am extremely disappointed and I would give zero stars if I could. I used Borden for my best…read morefriend's bridal shower. The experience was completely ruined. I rented the party bus to transport us to DC for tea around town. I spent over $360 for party favors, games, decorations, drinks and food to enjoy on our way to DC. The morning of I get a call that their party bus would not start. They were supposed to try and get a vehicle of the same or better value to get us to our event. A vehicle showed up 49 minutes late and it was nothing like the party bus I paid for . We ended up in a tight 10 passenger sprinter that did not have enough room for us to barely eat a cupcake or drink water. I could not decorate or anything. I had to give the party favors at the house. We were not able to play games. We were so stressed hoping that we would make it to DC on time. The owner was only willing to give me an hour and a half refund stating that the peaty bus I paid for was there waiting for us when we got off the Tea around town bus. Did I mention the only reason we made the tea around town bus is because they were having difficulty scanning people's tickets otherwise we would've missed our bus and lost another $1500. I cannot re-create or give that experience back to my best friend our the 9 other ladies that were part of the celebration . The games were never played. The decorations were never used. If you are looking for transportation in the Baltimore area do not, I repeat DO NOT book with them. They are a terrible company. They do not compensate for their mistakes and you the customer will suffer the consequences of the company's vehicles not functioning properly and their inability to ensure that your vehicle will show up on time for your event. You will take a huge financial loss.

If you are looking for transportation needs in Baltimore and beyond, look no further than Borden…read moreTransportation!!! We got a 16-passenger party bus for our wedding party and it was PERFECT! The bus was equipped with a TV and sound system, so full entertainment while we waited for the wedding to start! Communication was easy and Borden was always available to answer any questions. A special shoutout to our driver Dwight who went above and beyond to make our day special - it was truly like he was a member of the family!