If you're seeking exceptional customer service with dependability, Next Destination is your final…read moredestination! From sending the inquiry to booking to pick up to returning back home, the experience was amazing. They stay in constant communication with you to ensure they are meeting your service expectations. I highly recommend Next Destination for your transportation needs - no matter how big or small.

In response to Marion's comment below, any claims of a partial refund are entirely unsubstantiated…read moreat this time. The credit was absolutely refused, given your lack of understanding and inability to resolve a simple issue within 20 minutes of phone time. Yikes! -- After 2 positive experiences, things unfortunately took a negative turn with Next Destination Transportation. The owner, admittedly, is underway in a busy season and sent zero text messages (as he has done in the past) to confirm a scheduled pick-up. Miscommunication on both ends perhaps and the terms and conditions are spelled out on the website but it seems he picks and chooses when he wants to follow them. In the spirit of fairness, the cars have been clean and the drivers have been professional...until now. What I won't do is stay on the phone for 20 minutes repeating myself. I simply encourage all of you to get confirmation by phone, email, AND text if you don't want your full payment to be a donation to the business. =)

We needed a large vehicle to carry a large number of wedding guests from the Federal Hill venue to…read morea dive bar in Fells Point for the after-party. Rez from Zulk showed up on time and waited while guests straggled onto his vehicle, then headed out. Then (for no additional charge) he returned for a second load of people who didn't make the first trip. We were so impressed with his patience and professionalism. He really helped make our daughter's wedding wonderful. Zulk is a local Baltimore business and not a price-gouger like other transportation companies we looked at. You really cannot go wrong with them!

I highly recommend this transportation services. Our driver was professional, courteous, friendly…read moreand on time. The ride was so smooth and we got to our destination safely and in no time. So much fun. The quality of service is outstanding.

We scheduled a pickup a few weeks in advance after a game in Baltimore. It was dark and crowded…read moreafter the game. The pickup wasn't seamless, but the dispatch was very helpful in getting us to the car. With some direction we found the car and it was clearly labeled in a safe, convenient place for us to enter. The drive back to DC was delightful. The driver found a way to avoid the post-game traffic. He was personable and most importantly safe. The all-in-one pricing removed any anxiety about a tip or a meter. My wife and I were able to relax all the way back to our hotel. It was an excellent way to cap off our trip. Five stars!

Freedom Car has been terrific every time we've hired them. Last night we had a driver named…read moreAnthony, who was fabulous! He made what have cou have been a terrible ride a pleasure, aft a long day of travel! Thanks Freedom Car!

We sailed on Royal Caribbean's Vision of the Seas, a 5 night cruise from Baltimore to Bermuda. I…read morehave to admit I was worried because of the bad reviews, but I was so pleasantly surprised! Yes, it's an older ship, and it feels like you're stepping back into the 1990s. But the service was excellent, and everyone I met on the ship was so friendly! Even the people cleaning the various rooms were so willing to help and strike up a conversation. I also had read that the food was bad, but I didn't have that experience at all. The dining experience in the main dining room was delightful, with plenty of delicious options. The buffet had even more delicious options, and catered to different types of ethnicities which I appreciated (e.g., Indian bread, bok choy, etc.). I would definitely cruise on this ship again!

We are currently on vision of the Seas making our way down the Bay from baltimore. This was…read moresupposed to be a nine night cruise up the Northeast Coast . Due to the raging Storm they rerouted Us South . The destinations they gave us with no choice is Cape Canaveral , Nassau , and Grand Bahamas . One of them is so boring that nobody wants to get off the ship and the other two are on State Department warning list for high crime areas. No one wants to get off the ship there either . They've absolutely refused to do anything for us after taking roughly $8,000 of our money and giving us a cruise that nobody in their right mind would ever take . There's three of us on this cruise and we intend to take more in the future but absolutely not with Royal Caribbean under any circumstances. Except for customer service , their staff on the boat is being very nice about it but let's face it there's nothing the waiters and housekeeping can do . Customer service on the boat refuses to do anything at all or at least that's what they're telling us. They say that even though other customers on the boat are telling us about the compensation they got . The customer service line I was told to call put me on hold, routed me to a survey, and then hung up on me . Cruising is a customer service industry and Royal Caribbean has forgotten that .

Sean was our driver tonight. Clean large comfy SUV. Made…read moremultiple stops without question. Let my guests DJ and ride comfortably and next thing we knew. We were there. Which is the goal. Thank you. Highly recommend.

What a disappointment. Booked car service to pick up my wife at BWI for a late evening arrival…read more She was traveling alone from the west coast to visit her mother for Mother's Day. I felt safer using a dedicated car service since the better services offer to meet clients inside the airport at baggage claim. The service offered the driver to meet at the baggage claim which I selected during the booking. The driver never showed up inside (deduct one star) which created unnecessary stress for the both of us. Attempts to contact the dispatch resulted in a voice recording with a full mailbox (deduct another star). Other services typically send an email the day of transport with driver contact information. Discreet Limos did not (deduct another star). My frustrated wife went out to meet the Uber she hailed since she assumed the service was a no show, and the Discreet Limo driver was outside and through chance asked my wife if she was waiting for a car. In the end, she got the ride after cancelling the Uber thoroughly by chance. The driver claims to have texted my wife which she did not receive and he never followed up with a phone call / voice message which could have avoided the mix up. The driver also claims that he was never instructed to meet inside BWI by the baggage claim. I chose this service based on prior reviews but the service my wife got was a classic over promise under deliver.

Terrible customer service I don't recommend this company…read more I am so disappointed of the way they talk to the customers

Very polite, organized. Service is reliable. Any difficulties foreseen they inform the passengers…read more They have rules and inform the passengers of the rules. Bus is clean and the outlets actually work. I do recommend Peter Pan.

FAST!!! Gave them a…read morecall, and less than 10 minutes later, a van was outside of my house, ready to drive me to my destination. Our driver was friendly, but didn't try to force conversation. He got us to our destination quickly and without hassle. They accepted credit cards (and will email a receipt? NICE!), which was a plus. Our driver got us from the outskirts of the city (Violetteville) to Mount Vernon in no time at all. A tad pricey ($35 for two people), but all things considered, not too bad for the prompt service. When it's been one of those weeks when no one wants to be D.D., not to mention finding (and probably paying for) parking, Baltimore Cab offers convenience one can't beat.

About as good a taxi service as I have encountered in Baltimore…read more Reservation process I used was over the phone, I called to confirm a particularly early flight out and the need for a 5:00am pick up, but then followed-up with a second call to pad my arrival with a little more time and a 4:30am pick up instead. The process was polite, quick, and painless. The explanation and bonus points (because I realize giving a 5 star taxi service rating is ... hard to fully justify): * texts to confirm appointment scheduling (time, pick up address, and rate) - also followed up with contact information to book a return ride or modify arrangements * online reservations/quotes are available (though I did not use them) * upgraded cars (optional - about $10 to swap to a executive sedan for my trip) * modified reservation for an earlier time was quick and easy * taxi arrived 10 min. early and called to say he was here and to come out when I was ready * very professional ride and service curb to curb * brownie point: asking me what radio station I'd like to sit back and relax to on my pre-dawn ride to the airport - completely unnecessary but thoroughly appreciated from a regular taxi ride

I ordered 100 roses for my daughter's birthday and had scheduled an uber courier to delivery it…read more The flower shop took pictures and everything. Long story short, the flowers never made it to the destination. And Uber did nothing about it except refund the $13 trip!! They can't even get in touch with the driver anymore.... So they say! The driver did not speak English at all. They are the absolute worst!! Take all the money they can from people and hold no accountability!! See less

No more Uber Eats for me. My grocery order not left on my porch. Picture was someone else's house…read more I figured out it was next door. However, they claimed it was delivered successfully and they confirmed. I'm the one who must confirm that Sir. And for me to promptly retrieve my order. How can I retrieve what's not even there? Fortunately got my groceries. But had I not, they obviously weren't sending out a refund voluntarily. I really just want my tip back. I can't do stupid.

Excellent on time service to airport. Friendly and courteous drivers. Will definitely use this…read morecompany for all future trips. Suv was immaculate and it was a pleasant ride.

If you are looking for transportation needs in Baltimore and beyond, look no further than Borden…read moreTransportation!!! We got a 16-passenger party bus for our wedding party and it was PERFECT! The bus was equipped with a TV and sound system, so full entertainment while we waited for the wedding to start! Communication was easy and Borden was always available to answer any questions. A special shoutout to our driver Dwight who went above and beyond to make our day special - it was truly like he was a member of the family!