Update on LesIie's Response:
Leslie visited my house and said in person we were a good fit. Only after I questioned the additional fees 34% increase over what was quote, did she say that we were no longer a fit. My pets are as easy going as possible. They simply take medicine. Lesson learned, if you question her escalation in pricing after discussion, meet and greet, her accepting the job and payment made, she will cancel the job last minute. As she admits, she was going to leave my keys with a stranger at a guard gate....By the way, another nearby neighborhood had issues with guards assisting in home invasions. And she can't understand why I insisted my key be returned directly to me. Again, go elsewhere.
I am putting this out there as my experience with Happy Tails "unprofessional" Pet Sitting for anyone in our area contemplating working with them. STAY AWAY!
I hired her to watch my 3 senior animals (one dog and two cats) while we travel for my daughter's wedding. She arrived with her supposed employee, met my animals, accepted the job, I paid her the full amount for the service and gave her a key to my house.
Less than 48 hours before we are supposed to travel, the owner canceled saying that care for 3 senior animals is just too much and not a "value" add for them as a business (aka they actually have to give my animals medicine which is not difficult because they are all used to it and have to do something other than lay around my house).... I am not sure why she took my key, took my money and took the job in the first place after visiting my home just to cancel on me at the last minute.
To make matters worse, she still has my key and doesn't want to return it to me, but said she via text that she is going to to leave my house key with a stranger in my community that I do not even know....(at a later time unknown). When I tried to text back letting her know that I need my key returned to ME and not a stranger, she had already blocked my number from calls and texts. She has the dates I am leaving/returning and now has full access to my home.
Please watch who you hire.... She needs to take the word professional off of her business name. I have no idea if my house, animals and belongings are even safe now. read more