If you're looking for a dog walking service, you've found the best with Not The Rug. Not only are…read moreLuis and his team extremely professional, communicative, and kind people - they take great pictures and give updates that will brighten your day. We've had our dog Dandy use Not The Rug since he was a puppy. With walks, the app they use shows you the routes they go on, plus they'll give you an update as to what happened on each walk. Dandy not only loves the social aspect of seeing his walker and the dogs, but the exercise tuckers him out so if we're not home he's happy to nap in his crate upon returning. Had Dandy been less social, Not The Rug would work to make sure he still had a great experience. They get to know you and your dog to ensure that walks are safe and fun, regardless of temperament or additional needs. I can't say enough good things about Not The Rug!

The best dog walker and pet sitter in the 5 Boroughs. Honest and reliable. Your dog is in good…read morehands with Not The Rug.

Finding a dog walker in Brooklyn wasn't easy- some had ridiculously long forms, some had wait…read morelists, some did not offer private walks that were reasonably priced, etc. Enter Urban Wag. Meet and greet was easy, and the dog walker they assigned us (Hi Brad!) was so considerate. Henry is particular (i.e. spoiled), and was having a hard time adjusting to the city since the move from suburbia. Brad would carry him to a place he can pee, dry him off if it rained, and spend some cuddle time indoors if the walk outside was short. Henry isn't socialized well, and I was delighted to learn that Brad was able to find a match where Henry was able to progress to buddy walks- thanks so much! Online scheduling and payment is super easy, and they are very quick to respond to last minute requests. Nothing but great things to say, which is a big deal since I'm a pretty picky dog momma!

It's refreshing to see a dog company run so efficiently and Min's responsiveness puts me at such…read moreease when I'm at work. I worry about my dog Charlie all the time so I'm always changing up walks and asking a million questions (sorry guys I'm sure you get a ton of these all day long, but thanks for being so accommodating.) Joey has been walking Charlie, and they have a special bond it really shows. Marielis has walked him a few times also and both of them truly are dog lovers. I've been in the neighborhood for 5 years now having used several dog walkers. 6 months in, I'm just really impressed by Urban Wag--the responsiveness, pics, gps tracker, and just the fact all of them really care. Great group of people, who go above and beyond in any weather condition!

my dog goes to the waterfront location and absolutely loves it. Pack leaders are always there and…read morewatching the pack, assuring that play is friendly and fun, while not being rambunctious or wild where things can escalate. I watch on the camera and if my girl wants to play or rest, she always comes home "happy" and not anxious from dogs jumping uncontrollably everywhere. I pack her food and know she knows all the pack leaders there & love when they have events there that bring all the dog moms/dads together in a fun environment:)

Millie loves it here! Easy pick up and drop off. Friendly staff. Space is nice and clean. And the…read moreemail updates are a great touch!

I LOVE these folks! Scott, Sergio, Greer -- everyone has been so wonderful!…read more I have used YSP for in-home cat sitting. They are reliable, responsive, and always sends pictures of our kitties. Peace of mind, ya know? How much is that worth!

We love YSP! No one takes better care of our dog, Ellie. She always has the best time at…read moredaycare/boarding and she loves all the walkers that come see her during the day. And now that they've switched their dog walking reports to email, I'm able to relax a bit more during the day after reading it and seeing the adorable pic they attach. We are so happy to have YSP so close. Greer is very reliable, professional and caring.

Oh what a happy accident! My boyfriend's blood sugar got low when we were walking near the water in…read moreWilliamsburg and we walked in here to grab something to drink not even knowing what it was. Of course as two dog lovers, we could not believe our luck! We both got a coffee, quickly filled out the waiver, and spent about an hour and a half petting dogs and drinking our coffee. The only reason it's a 4 instead of 5 is because our coffee was just fine. But, the overall experience was absolutely superb. I will definitely be back soon.

We live near by and was very excited to check this place out! The staff is lovely!. The concept of…read morethe cafe is cool, come have a coffee and chill with the dogs. My concern is the number of dog allowed at one time, it is OVERWHELMING and possibly unsafe. Think of it more as a daycare to see dogs than a doggie cafe, with the number of dogs it was rough to enjoy the food component. Decent experience but won't be returning.

If you had asked me just 3 weeks ago I would have offered a 10 out of 5! However today a 2 minute…read morephone called changed everything for me. Buddy's has been our go to for dog grooming for 4 years the past 3 groomer Peter has been more than our groomer he was our trusted friend. He was absolutely amazing with my dog and never failed to treat Malia like a true queen. Her cut was always perfection and he would love when I text him photos. I called today to book a grooming appointment and the gentleman who answered said grooming services are suspended our groomer died. Cold callused and without empathy or compassion. Of course if I was absolutely shocked devastated and so hurt to hear this. Peter our beloved Peter has died suddenly and this is how we were told. When I shared that we as customers should have received an email as we all loved Peter the response was it's on Instagram have a nice day! Shame on Buddy's for this. Shame on you for now valuing the heart of your customers and the legacy of Peter. We will move on and find a new place to go but Peter is irreplaceable in our hearts. How this was handled tells me this is no longer a place for me and my family. RIP Peter. Update: See image after providing feedback on how I received the news I noted above which by the way was a note in beautiful message that said (how I found out was in poor taste) I then received this horrible message from the manager in my IG DMs.

I just want to give a shout to Buddy's Dog Den located Upper East Side Manhattan. My three dogs are…read moremy children, my life and mean the world to me. I am sure many of you can relate to this feeling and the anxiety one experiences when your dog needs boarding. After their holiday excursion and stay at Buddy's, Lily, Chloe and Zoe came home happy, well exercised and super calm. I know instantaneously from their doggie smiles that they are happy and were well cared for at Buddy's. I say Buddy's Dog Den should be your first and only choice.

There are days that you wake up, when you're certain that there is no hope left for humanity, when…read moreyou believe that we're all trapped in a never ending supersonic rat race into the very bowels of hell. I awoke on one of those days, just before I was due to go away, with no hope of finding a cat sitter for the weekend. After a friend recommended Brooklyn Cat Sitting to me on a whim, I reached out (Brooklyn Bark never got back to me for what it's worth) and Brooklyn Cat Sitting was quick to respond with a lifeline. The communication from the coordinator was excellent. The warm enveloping cloud-like pillow of comfort I felt when I chatted with my weekend sitter Kris via FaceTime left me feeling carefree. Kris had delivered the knockout punch to my stress. But this was only the beginning. We communicated via the Time to Pet app. As I thought of things I forgot, I messaged Kris and received a quick responses followed by with waves of relief at having made the right decision. I received lovely photos and wonderful updates that made me smile and great little messages (and white lies) about how well-behaved my little cuties were. I know for a fact they're demons, but she did make me feel, for a brief moment, that I was a good cat dad. Thank you Kris and Brooklyn Cat Sitting for a great experience! I look forward to using you again!

I have been using Brooklyn Cat sitting for just about 2 years and I can't recommend them enough!!!…read moreI am so disappointed in myself for not reviewing them sooner! I find their website to be very user friendly, they keep keys on site and with the sitter and communication is always great! Now the most important part! Their sitters are AMAZING! Carson is a GEM! She takes such good care of my boys and went out of her way for our more nervous new addition! She keeps us up to date with the best photos and messages and I am completely at ease knowing my cats are in the best hands! We return home to report cards for the visit with the cutest drawings! My cats love her and I know if anyone can win over our shy girl it's Carson! Highly recommended Brooklyn Cat Sitting!

We've been using Strutting Mutts for over 5 years--first with our beloved dog Toby, who received…read morethe absolute best care and loved his walks with Darnell and Cory. When we brought home our two new pups, choosing Strutting Mutts again was a no-brainer. Whether it's walks or overnight stays at their home, we always know our dogs are in the best hands. Cory, Paul, Darnell and the whole crew truly go above and beyond, and we're so grateful. Highly recommend Strutting Mutts to anyone looking for reliable, caring, and professional dog care in Brooklyn!

A HUGE shoutout to Paul & Cory for consistently taking care of kenzo when i travel. They have known…read moreKenzo since he was a puppy & I can't thank them enough. Every time i travel i know he's in the best hands. Not to mention Kenzo loves them. Finding a place to leave your pup while traveling can be stressful but they make it so seamless!

I am the proud owner of 2 sassy chihuahua mix rescues. They are the sweetest dogs at home, but they…read moreare also very territorial, a little snappy, and they don't like most men. I swear that they have never actually bit anyone, but they want everyone to believe that they will. I explained this to Matt, who assured me that they deal with this sort of stuff on the regular. I firmly requested a female walker who must love chihuahuas, and I didn't want a backup or substitute walker. During the meet and greet with Vanessa that went smoothly, Miss Bossypants (my chihuahua-pug) tried to bark at her. Vanessa told her "you don't scare me", and that was it and she never did it again. They were immediately smitten with her, and they get so excited for their walks! My chiweenie even gives her kisses. It brightens my day to know that my dogs are so happy. After every walk I get photos and a pee/poo report. Scheduling is really easy through the portal and when I request changes I always get a fast response.

McCarren Bark saved me and my cats, Mila and Bodhi! I was going out of town for a wedding and the…read moreperson I'd arranged to cat/house sit informed me a few days in that she couldn't do it anymore. I was far away and my cats were abandoned. I called up McCarren Bark and they immediately went to my place to check on the cats. They took amazing care of them for the duration of my trip. Everyday I'd get photos and videos from Ana who managed to have immediate rapport with this shy pair. She'd send videos of them playing and eating treats along with daily shots of clean litter, full water fountain, wet food and dry food. And all of this for a very reasonable price. I won't hesitate to call them again. Thank you McCarren Bark

We signed up for the COVID virtual training during the pandemic after receiving a positive referral…read morefrom a couple in our building. Our new pup was in need of some manners training. The package we purchased offered 4 virtual classes. The first class went over quite well; Elizabeth recommended we make lickies (wetspaw toppls) and use a stick (bully sticks) to help keep our dog occupied during the day. Both are great suggestions which we continue to use months later. Scheduling for the next few classes did not prove easy, Elizabeth needed to cancel the second training session, and due to some responsiveness problems we weren't ever able to get time on the books for another date. We ended up just finding a different in-person one-on-one training option which logistically has proven easier and yielded great results. Despite not making use of the virtual training classes we were able to frequently make use of the in person "Play and Train" classes offered for puppies. What an incredible service, the Dog Institute employees do a fantastic job providing a safe space for puppies to interract and grow their social skills. Without question the best service offered by this business, our pup is comfortable around all dogs now thanks to these early interractions. We had also been working individually with some wonderful institute employees to help board our pup based on their availabilty but this caused some complications as the business required that all such services be routed through the school for payment purposes. When push came to shove, what should have been an easy interaction between individuals got complicated when the business insisted on getting involved; the payment structure requested seemed to change each time and was definitely not commensurate with market rate. Overall a few negative issues hurt what would otherwise be a positive experience.

I want to be super honest and transparent about Elizabeth. I had a unique circumstance so it may…read morenot affect you but overall I had a pretty negative experience with her. Basically, I told Elizabeth about training my mom's puppy and that I only had a few weeks to really train. From the very beginning she isn't transparent and she's great a dodging questions and talking her way out of situations. I purchased the 4 virtual classes and she told me to come to "Play and Train" without telling me that it was a separate cost from the virtual classes. I took my puppy to "Play and Train" and I physically picked up my puppy and no one told me about the extra cost of $120. Instead, they charged me 2 hours after going to "Play and Train" without telling me. I then spoke to Elizabeth telling her I didn't appreciate her lack of transparency and I wanted a refund on the virtual classes prior to even starting. She really knows how to talk her way out of these situations to make you feel like it's your fault for not reading the fine print. So I thought, okay that was my fault, the "Play and Train" was good experience for my puppy anyway so I let it go. The first 2 training sessions were great and the people at the Dog Institute were also really nice and friendly. Elizabeth knows how to train puppies and I don't doubt her knowledge but after that, scheduling the next few classes were really difficult. I asked multiple times for a refund for a couple classes or to get some assignments earlier because timing just didn't work out for her or for me. But she blatantly ignores me whenever I ask for some sort of refund. She knows about my circumstance but she isn't flexible or I'll ask her to let me know if a certain day works better but she doesn't answer or respond. I am not hating on her ability to train a puppy however, her business motto could really use some work. Her communication could also use some work. But just be careful when you decide to choose her to train your puppy. Just make sure you're on top of it and get your classes in as soon as possible or you'll just end up wasting your money like I did.