I got my nails done on Saturday the 14th and had two nails pop off by Wednesday the 18th. When I…read moreasked gor a refund they said no, and if I wanted to get my nails fixed I would have to pay $10 to have them done. I spent $105 on my nail set to have them fall off 4 days later and get no refund. DO NOT GO HERE

Fast service! Rhey are always super friendly and great pricing. My nails last a while which Is goodread more

Another five star review, who's surprised? I scheduled my…read moreappointment with Dary back in June (now July) and the wait was worth it! Between me working and going to school and Dary going on vacation, our schedules didn't overlap. When the day came I was so excited. Her other reviews were all positive and the pictures looked great. Her shop is upstairs in a men's clothing store, which I thought would be shady and dingy but the man in the store told me where to go and it didn't give me a bad vibe at all. Once you enter the store it's clear what everyone means about going upstairs. I was seen at the time of my appointment and we got started right away. Her and her husband are so sweet and made me feel comfortable in their space. We watched tv while I was getting my nails done and we chatted about the show, their sons, where I work, etc. Dary took her time but I didn't feel like she was dragging on. At the end of the appointment I paid (she does take card) and I said thank you and left. Definitely a great spot but make sure to make your appointment in advance.

i'm not changing my rating in fact, I'd like to take the star away deleted altogether. My last…read moreappointment was canceled. I'm not sure if it was her or me however I sent a text earlier this month and she said her next availability was May 29. I asked for her to call if she had a cancellation. The system in place does not work well for the price $50 for gel pedicure absolutely my second trip I had to ask her to to work on the skin. I am unable to do my own. I would much rather pay for a pedicure than the $50 co-pay to go to a podiatrist. I'm truly disappointed because I the boutique nail is a little cramped and you do have climb stairs don't arrive early because the chair outside the door is very uncomfortable to sit in! on the first floor they're very friendly they greet you as you come in not connected with the nail salon ! I love to shop small I patronize small businesses as much as humanly possible and avoid the big boxes and the the women that talk about their native tongue. I'm not about to go somewhere and use a translator to know what they're saying that's a terrible practice.

I've spent the last day staring at my nails because I can't believe how beautiful they are! I…read moreliterally have never had a manicure look as good as this. My nails were in terrible condition and quite a few of them were broken and needed to be replaced. Thank goodness my friend recommended me this place so I could get beautiful nails. The shop is tucked away on a busy street in Lakewood and it's not very big so make sure you call ahead for an appointment. I got what's called the buildable gel manicure that doesn't require you to remove the gel polish after each visit. This allows for your nails to remain healthy and not have to go through the removing process. I absolutely love my nails and my technician did an amazing job. I definitely look forward to coming back again. My pedicure was outstanding and I got hot stones as well as nice hot towels on my legs. Highly recommend anyone looking for a luxurious experience.

First timer here and i absolutely love my nails! Reasonable priced! I tried out Gel-x for the first…read moretime and now i'm obsessed! It's a cute little salon! parking is a doozy but it's fine!

Honestly I had high expectations but it wasn't as I thought. The base was good but when it came to…read moremy design, the French tip was uneven and the design I requested wasn't good, green was overlapping the white flowers. They charged me $100 which I find ridiculous for my end result.

Tammy did a subpar job on my gel mani/pedi, charged me $90!!! just for the cheap ass old nail…read morepolish she used on me to start chipping 3 days afterwards. I think they're racist to be honest. WILL NEVER walk through their door again.

I needed my nails tended to as I live on a boat in the summer. I researched and this place looked…read morelike somewhere clean and professional. I made an appointment and showed up 10 min early and no one had arrived yet,which was ok. We waited 20 minutes past my appointment time with no response from calling and leaving a message. I never heard back - no call to tell me what happened or anything. I was very disappointed and do not recommend this business!

Love this place, she is super friendly and attentive, the place is always clean and had great…read moreatmosphere. She always does my eyebrows to match my eyes perfectly, she has also done my nails and looks so natural, i love that, makes people wondee if its my real nail hehe She is always busy, so appointments will be preferable, otherwise get there super early or on a non lunch time Hours I believe are 9-6. Totally recommend it.

Always a perfect experience. This nail shop truly values their customers with a generous points…read moresystems, quality products used for my nail fills, comfortable, pedicure chairs in very good condition, not tore up like some other shops. I am always greeted by name and offered a cold drink. I am consistently pleased with the results from any service I've gotten. Highly recommended. I personally will not Go anywhere else.

Terry and Mindy did a great job on my full set mani and deluxe pedi. Wonderful service and super…read moreefficient!

I was referred here by a friend and heard they do pretty well in their services, offer gelx, are…read moreaffordable, and overall a good spot. I visited 3 times; with a pedi and gelx fill. Reserving an appointment online was really easy; I had Katie do my manicures. The first time I came in was a 15 minute wait even though I had an appointment & it seems like the more you're a regular, the more you get quickly seated. They offer some beverages (coffee, tea, coke, diet coke, bottled water) during your visit as well. I appreciated the quiet and ability to zone out with headphones or keep a conversation with the tech if you wanted to. They also have a punch card and the freebie is a free paraffin wax if you keep visiting. I appreciated how gentle Katie was in removing gelx to minimize damage to my nails as some other places file way too much. My last visit recently, I was relaxing a bit and felt my cuticle sting a bit. Typically I am good keeping up w the cuticle care at home(!), yet I held my hand up to notice and was a bit disappointed Katie gave a quick "sorry" but let it be and did not bother to dress it or put gauze, let alone her acknowledging the error from the jump would have gone over far better. Some time went on and I moved my hand w her shaping my cuticles to prevent that error from happening again and she told me curtly twice to not do that. The vibe was off a bit from that point and I was more than happy to go to my pedicure. That woman, Jenny I believe, was kind the times I had her. Usually once I find a nail place I like to remain there but I may search on a bit more and come back go Luxie later!

Thanks Jan for a great pedicure! She did a great job at shaping and painting neatly and was very…read moreefficient. I appreciate a straight forward service. Price is on par $55 classic pedicure with gel $45 with reg polish. The shop is clean and stylish. There were at least 7 ladies working at once and tons of costumers. I came in at 9:25 and got an appointment for 10:15. Done by 10:50.

Ready for fall, Jennie did an amazing job she always does I highly recommend this nail Salon.read more

I used to go here years and years ago...like the early 2000's lol. I know what your thinking ( why…read morewould you even be writing a review now, its a little late dont you think?) Lol..well heres the deal. After ready most all these reviews i noticed its 50/50...about even between 5 stars and 1 to 2 stars. It took me back to the time i was a regular there for quite awhile ( about 6 months or so). I went in one day and i already knew it was going to end in catastrophe. The gal i wanted was on vacation so they had a new gal( super young, she looked 12 but im sure she was at least 18). Someone else put my tips on( i was in for a full set and pedi), and the young girl then took over in filing and shaping my nails. Let me tell you i was ready to grab that drill from her hand and do it myself after watching her and feeling her bur the skin off right at my cuticle!! ( im familar with slo speed drills and acrylic burs im a dental assiatant and use that drill for making temporary crowns all the time). She apologized and continued on..when she started shaping with the file i kept telling her i want square swuare not round square(( or squaval as they refer to it nowadays). Anyways she finished and let me tell you the shape looked ridiculous! I mean wtf! I paid , walked out to my car and turned around and walked back in and asked go speak with the owner Jen( same owner then in the early 2000's as now..shes probably lost her passion for the industry by now lol). Anywho, she looks at my nails and says whats wrong with them? I looked at her and said " really?? Can you not see how ridiculous these are and how stupid the shape is? So she grabs a file while im standing at the front desk and starts filing on them( AGAIN ..REALLY??!!). They looked no better than when i left the first time. They know im a regular and for some reason thought i wouldnt care the outcome of my nails by throwing me to the greenhorn in the back!..i was very dissapointed..i always tipped that place well to...always 20 dollar tip ( back in early 2000s that was BIG TIP!)..So it was obvious to me the owner didnt give a shit who i was...i thought well it was only one time ill give them another chance..N O P E!! BAD SERVICE AGAIN! I WAS DONE!!..I feel like its a trend. You find a place you really like and are impressed and happy with the outcome and after awhile the service starts to slip...not sure what it is but this is not the first salon this has eventually been the outcome...anyways ya..i never went back there after that and its now 2025...looks like things havent changed much there lol

I absolutely LOVE coming here! The service is always amazing, and Tia, Thu, and Desi are truly the…read morebest! They are all so talented, kind, and welcoming, and you can tell they genuinely care about their clients. Every time I leave, I'm so happy with my nails! They take their time, pay attention to the little details, and always make me feel taken care of. The atmosphere is friendly, relaxing, and fun, which makes every appointment something I look forward to. Tia, Thu, and Desi--you ladies are AMAZING! Thank you for always making me feel beautiful and for doing such an incredible job every time. I wouldn't want to go anywhere else! If you're looking for a nail salon where you'll get beautiful nails AND amazing service, I highly recommend them!

I'm extremely disappointed with the way my daughter was treated today. The American lady doing her…read morenails was extremely rude and made my daughter feel uncomfortable about the colors she had chosen, telling her that she should not have picked certain colors because they were too sheer. As the nail professional, shouldn't you be the one who knows which colors will work well together and which ones may not? My daughter asked for a nail to be corrected and you sighed and became upset, at one point you got up told your coworker to finish her nails grab your bag and walked away. There was absolutely no reason for my daughter to be treated that way. She was respectful and simply wanted to get her nails done. We will never return, and I would not recommend this place to anyone who expects their child to be treated with basic courtesy and respect.

By conventional terms, I can't call myself a regular, but I've came to Kayla's Nails for pedicures…read moreat least three times a year since 2021. No matter the duration between each visit, whether I make a call or show my face, they always remember me and they treat me like I'm a brother. The friendly banter, the family atmosphere reminds me of the warmth you'd find in a close-knit family business. The work; it's always 10 out of 10 at a very affordable rate. I usually get their pedi-in-a-box which costs me about $55 and take home foot moisturizer sample. The Pedicure usually lasts several months before I'm in need of another and I always leave fully refreshed and rejuvenated. This place is very busy, so I recommend not walking in but calling ahead of time to schedule appointments because their service is top-notch. They are in high demand, and I just absolutely love it here. All the ladies are amazing, genuinely funny, and I will keep coming back and spending my money at Kayla's Nails because I'm always highly satisfied and get work done at a very fast pace. Sometimes I forget that I'm even in a chair.

never had i had a more horrible experience. i had get nails on and rather than soaking off them the…read morewoman shaved my natural nail so far down they are so brittle now. my nails used to be so strong and now they will take months to heal from this experience. not only that but the nails were so incredibly messy, both mani and pedi. i can't believe i paid $100 for a mess and actual damage.