My husband and I visited Ferguson Home twice while planning our complete home remodel, and Lina was…read moreabsolutely amazing both times. She helped us select everything we needed, from fixtures to finishing touches, and made what could have been an overwhelming process so much easier. She was incredibly patient, especially when my husband kept changing his mind about which fixtures he wanted. She never rushed us or made us feel like we were being difficult. Instead, she took the time to answer all of our questions and helped us find exactly what we were looking for. Lina is such a kind, knowledgeable, and professional person. She genuinely cared about making sure we were happy with every decision. Working with her was a wonderful experience, and we truly enjoyed every visit. If you're remodeling your home or shopping for fixtures, I highly recommend asking for Lina. She made our experience exceptional!

These are the least helpful, most clueless, rude unprofessional people in the business…read more The lady at the front was too busy scrolling on her phone to help me then the other person couldn't be bothered to walk me around to store and tried to act like I was an idiot for asking to see a brushed gold light fixture. I will never spend a dime in this store. Period.

What a fabulous selection of appliances! Also very good customer service ! Love this spot!read more

the repair guy advised replacement when he could have made an expensive repair - turns out it was a…read moretoss-up with the wait time on the replacement. Anyway, I saw the storefront near Ziggy's; had no idea that Bosch had that much stuff.

Mercy was super nice and helped us find what we needed really fast. She went out of her way to find…read moresomething we couldn't get on the shelves.

Came to see about trading in my Apple products and possibly replacing them. I was helped by Ryan…read morewho was extremely helpful, knowledgeable about the Apple products, and even Best Buy's warranty and membership programs. Overall a great experience and would recommend

I love the selections at H-E-B on Alabama. Everything is fresh and the staff there is always eager…read moreto help. The wine selection is excellent.

Boooo, I'll goto Macgregor, the staff at Alabama have been super meh my last few visits, then 3 of…read morethe 8 self checkout open at noon on a Friday? And then the cashier gets shitty with me? Nope.. try harder....

I thought I would give an update on the refrigerator we bought last year, as well as share the…read moredetails on the dishwasher we bought yesterday. The refrigerator works great, and I felt like a super-smart shopper when I was in Sears the other day and saw the EXACT make and model for a whopping price of $2200!! and I only paid $850 for our 2012 model! Score!! Recently I had been in the market for a new dishwasher and had checked out the going rate for stainless steel interior and exterior. I had looked at Lowes and Sears and seen new ones for close to $1,000. Now, with Justified Appliance, they get new/used appliances coming in every week so it is hit or miss as to what they may have available each week. So, I would call periodically to ask what they had in stock before driving down there. Yesterday, I called and they told me about a new dishwasher they had just received that matched what I was looking for.... and sure enough, it was just what we wanted - and so was the price! :) They went down on the price a little bit and I ended up paying a flat $500 cash. And with a 3-year warranty on everything they sell - that's an awesome deal in my eyes. We picked it up and installed it ourselves....and when I say "We", I mean my husband. ;) So that saved us money too. I am so pleased that I have saved hundreds of dollars buying my appliances here.

Do not buy here this people did no service any appliances they claim 3 years warranty and is not…read moretrue they wanted to charge every time the send someone no buy your appliances here

The concept of American Freight is fairly genius: new'ish appliances / furniture sold at a discount…read morewith potential blemishes. The bigger the ding, the bigger the discount. I had browsed for months while looking at appliances / furniture and enjoyed the the hunt, despite going to multiple locations looking for quality versions of everything. This location is in Gulfgate, which isn't the nicest area of town but is also among the most quiet at least during the daytime. Like most American Freights, the store wasn't busy and there was plenty to see. Each week there were different appliances on display, but the couches and dining sets looked to be the same each time I visited. The customer service was good at this store. They didn't hassle me ever and kept it real the whole time. I found the selection was decent despite things changing up every week. The key was to find something that looked near new without paying anything close to retail. After several weeks, I found a stove that looked fairly good and fit the dimensions of my kitchen. Retail price was $2800, but I scored it for just about $1,700 with a $120 delivery + hookup fee (#1). The unit works exactly as advertised and the blemish was tough to spot (#2) but I was satisfied with my purchase. I am already on the hunt for my next appliance and hoping to land a good one soon. _____________ (#1) This will be a different review entirely. (#2) Some small scratches on the inside.

Nakisha was helpful and kind. She held a product over the phone so we could drive in and look. Was…read morea great transaction.

I found Pancho Appliances on Facebook Marketplace yesterday. I live in California and my son lives…read morein Texas. I wanted to help my son out because his washing machine broke down. I texted Pancho Appliances and Emily got right back with me. She found me a couple of washers that were in my price range and sent pictures. She offered delivery, set up and take away the old washing machine for a small fee...before I knew it we made a deal online! I paid for it and that very evening my son got a good solid washing machine. Excellent customer service. These are good people!!!!

From the owner: Have other two locations, one in new caney other in kuykendahl n 1960, bend doing this for 10 years read more

Stopped here to grab some gardening supplies after getting some plants from Houston Garden Center…read more I was able to easily find what I needed and bonus, it was in stock. One main complaint is that the cashier in the gardening center was on a FaceTime call while she was checking me out. Like, she would be talking to her friend and I would think she was say something to me. I honestly don't think Home Depot would appreciate that she is taking personal calls WHILE on the clock... WHILE checking customer out. Needless to say, I was in and out quick with what I needed.

I had a terrible experience at this Home Depot, and even now I can't believe it. This happened a…read morelittle over a month ago when I needed to make a purchase and a return. I had a pack of screws that I realized were the wrong size. I had bought several other items, so I handed the screws to the employee. When I looked up, he had already opened the pack and started counting them. It was a two dollar pack of screws, and as someone who has been a Home Depot cardholder for more than seven years, I've never seen anything like that. I asked him was he counting the screws for return and he said yes. I told him this had never happened before and asked why he was doing it. He said it was because he could. Long story short, I ended up returning the screws and refusing to finish my purchase at his register, especially after he insisted that I slide an item over to him even though he could reach it himself. I went to another counter to complete my purchase. Overall, this was the worst experience I've ever had at Home Depot. All this over a two dollar pack of screws. Unbelievable.

I would say 3.5 stars. You can find some pieces for great prices, but there are a lot of items that…read moreare close to/are retail prices which I'm surprised for a liquidation store. Overall the store was clean, great air flow, great music, great amount of inventory for small side tables and different lighting fixtures. Just the fact a lot of items were so close to retail that you can buy some of these items on Amazon and have the peace of mind to return versus final sale at this liquidation store.

Ok. I've read some of these reviews and I'm bewildered to what they were talking about. I went…read morethere skeptical and expecting the worst but that's not what I got! The floor manager/ salesman invited us with a warm smile and was very accommodating. In fact, they gave me some of the best service I've ever had! Let's talk about what they have. They have items that other store are coming there to buy and resale at their stores. I know they got a low rating but try them for yourself. Understand that other vendors that don't want these guys around. They're cheaper and better than the other stores because I've been to most of them. They all told me that they can't compete with this place and they don't know how these guys can have prices so low. What does that sound like to you? C'mon man, I went to this place and I've dropped thousands of dollars but what I bought cost trible from what I spent. I'm a big skeptic but I'm making this my go to spot! I'm just putting everyone else on point.

Bought all new appliances post Memorial Day flood. Trevor was our sales associate and he was very…read moreknowledgeable about all brands. He listened to our wish list and helped us with our selections. He made the experience a very easy one for us. One of the appliances had a small issue and Trevor and his manager Brianna took care of it for us without any problems. We flooded again and may have to make additional purchases. We will be certainly be contacting Trevor! No question!!

I purchased two toilets and want to say recent but that's not the case, because I purchased them…read moretwo months ago and have just received the full order. Something that should normally take no more than say 10 business days took as I said two months. Really! The whole time I had to do the follow-up and chasing down the sale rep as to the status. So, what happened!? Well my original order was for two, but only was was placed or ordered. An error on their part, and can't explain what happened. Then the other toilet was ordered and the toilet arrived but the tank came with broken lid, so that had to be ordered. Then they ordered that and that was hung up in Dallas and they said a big mess. You get the point! Just a major sh...t sh...w! Don't think I'll be going back because the customer service sucks with a capital S, cause I ended up doing the service reps job! Personally I should give them 1 star, but the price offsets the hassle, but not really. Highly recommend when you place the order you have it sent to them for receiving and not direct to your home, because then you'll have to deal with the manufacturer rather than let Pacific Kitchen manufacture defects or broken items.