No real complaints about this store, the produce and meat/seafood are all great, and the layout of the store makes it easy to shop your entire list quickly. Sort of sucks on the weekends after about 9am, but by afternoon you can find parking. I will note, if you need baby supplies, the other HEB in the area tend to have a better selection. This place is sort of hit or miss on diaper sizes.. read more

I have to say I absolutely loved HEB and thats why the 3 stars. This location on West Alabama is my favorite store too. The beautiful trees in the parking area makes shopping here feel like such an outing. But my most recent visit let me down supremely, while trying to shop for a surprise. I asked for help from several folks for the flower shop and was told they would find someone about 3 times. The last time a woman came by and seemed as if she worked there, relieved I approached her and she stopped abruptly and asked if I needed help. I told her yes if she could help me with some balloons, I remarked I had been waiting over 20 minutes and she rolled her eyes at me and in a strong tone said" I am trying to help you " I reinforced that I was not trying to be disrespectful. I just needed assistance. Still proceeded to wait, then a gentleman named Chris came to the flower area and assisted me with the balloons finally. By then it was almost 40 minute mark. His interaction with me at first seemed as if he was upset, then he lightened the mood, and actually sang while blowing the balloons up. I love HEB but this interaction left a sour taste in my mouth. If they would have just communicated that no one was going to be able to help I would have left. I had yet to have had a negative experience here till this time around. Idk if I want to visit my favorite HEB anymore. I thought I had left the poor customer service back in another state. But who am I kidding I do enjoy HEB! read more

H-E-B - Grocery Near Me - Houston, Texas

I was here last Sunday and I regretted. Because the parking lot was full. I have never been to a grocery store with a full parking lot, not even during the holidays. When I walked in, there weren't many people like a full parking lot. It's either the store was too big or the parking was lot too small. But I like to shop at big grocery stores. This H-E-B store on West Alabama Street has wide aisles. I think it's like a car's width. That means a family of 4 can congregate on one side and there is plenty of room to walk by them. My first impression was the neatness at the grocery section. Everything was well-stocked. I wonder if they were expecting a Sunday crowd or this was normal. I actually don't mind this crowd. The clientele is much younger than other H-E-B stores. It's kind of a plus being so close to the Gayborhood with lots of eye candies. I have been here about 8 years ago. I remember there were some picnic tables where people sat in the shade. Not sure if I missed them or it was just my imagination. read more

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We shop here often, and as always, the staff is great. Super friendly and quick at the registers...checkout lines are one of the highlights at this store. They move fast and it never feels like a hassle. That said, this H-E-B could really use a bit more organization inside. Things feel kind of all over the place sometimes, and it's easy to miss what you're looking for. Also, if you're coming in for roasted chicken, BBQ wings, or their fresh salads, prepare to be disappointed, those items are almost always wiped out by the time we show up. Parking is a plus though. It's much easier to deal with than the Galleria location, and the crowd here feels more local. Lots of people from the Montrose neighborhood walking in for daily shops. All in all, it's an okay store, but a little restocking and tightening up could make it so much better. read more

Love HEB however this location not so much, the parking is horrible on the weekends... all the winding around you go for parking is kind of annoying and too much. Had a black guy, employee pulling a ton of groceries and we saw each other, then all of sudden we couldn't. He didn't know where I was. I was waiting to see what he was going to do...he yelled at me "COME ON!! GET ON BY!" I think w that attitude you belong at Walmart! You can go ahead and get on packing. Recently, a girl bagged my groceries and did a horrible job!! Why would you bag yogurt and milk together? She also needs to go Walmart! Do yall not do training anymore? I used to work for heb and it's a great place to work for! I'm disappointed HEB!!! Please have your staff do better! read more

H-E-B - Grocery Near Me - Houston, Texas

It's smaller than many locations but always has what I need in stock, including some harder to find items. Lines can be long during peak times, parking can be a hassle, and curb side can be super busy but the store itself is nice and well stocked. read more

I am a frequent shopper at this location ! The staff is always very friendly and helpful . I was very excited to see Will back at self checkout, he's always so friendly, bright, helpful and definitely sends you off with a smile ! I can't recall everyone's name but Will and Ricardo always makes me feel like I have had a "GREAT" shopping experience ! The Deli, Bakery, well all of the departments are great , but I can say say exiting 10:02 p.m., 8/6 /25, I didn't feel the warmest send off, at self checkout, but nevertheless I am there daily and I will continue to shop there daily and the security Diaz, and the security I not sure of their names always make me feel safe while shopping ! So all and all I love H-E-B and I will definitely continue to shop their !!! read more

Just left this HEB, and so far, one of the better HEBs I've been to. This store is mostly stocked with items all HEB has and fully stocked with items most HEBs don't have. The staff is super nice and very helpful. We bought over $200 worth of groceries, including some cheses that we rarely see in other stores. They also have great deals as well. The cashier asked for plastic or paper, which it's rarely asked by cashiers anymore. The parking lot is mostly full, but you will find a spot. It also depends on what day you go as well. We will be back very soon. read more

Thumbs Up: This is a nice neighborhood H-E-B that serves Montrose and the surrounding areas. Thumbs Up: The landscape at this particular H-E-B is much nicer than at most grocery stores in the city. Thumbs Up: It's very close to the Houston gayborhoods and tends to be quite cruisy. I've noticed that shoppers often look for "meat" between the hours of 4-6 PM. read more

I've been wanting to go to an H-E-B for awhile. I've heard how great of a grocery chain it is, and they weren't exaggerating. This store has it all. From prepared foods you pop in the oven to freshly made sushi to decadent desserts and fresh breads, this store has it. I was so impressed at not only the price of these items but the quality as well. It was amazing. You can even get fresh spices in any quantity you want or even make your own, fresh nut butter right there on the spot! Staff are also extremely friendly and knowledgeable of where things are in this store. read more

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Expect a full parking lot and the rudest cashiers in the world. Other than the it's like any other HEB.

It saddens me writing this because this is one of my favorite grocery stores, but here goes- Today I stopped in which I do weekly for crawfish, corn and potatoes. Sometimes I just get sausage and corn, sometimes crawfish. The normal 2 guys that works on the weekend was slightly different. This time it was a guy name Marvin, no biggie. I went in, asked about how long for corn and potatoes- he said he don't know. The other guy said maybe 30 minutes so I waited. Backstory, from the time I walked up, Marvin wasn't nice. When I asked questions he would answer once he thought he knew what I was going to say, cut me off a few times and more. The guy with Marvin, younger gentleman, would come back to clean it up trying to answer, he's always nice. After the time was up, I ordered my items and asked for 1 of the garlic butters (circle) they have. Right when I mentioned "bu" He interrupted me and said "yeah you need to go inside for that" Confused, so I finished my sentence. Be repeated himself. Then I told him that it's that item- pointing at it, and I'd like 1 of those. He swayed me off. I just finished making groceries inside, so if I would've known things changed from last week or today, I would've gladly purchased inside. However it's the fact that his response was less than friendly. After my tone became more clear and less happy (I said huh? I'm confused, are we even talking about the same thing that yal give me here every week?) He said handed me my bag while looking away. It may not be a big deal for others, but I enjoy grocery shopping and coming here because the people are always nice and kind. Unfortunately now instead of counting back from Whole Foods and H-E-B during the week, I'll have to switch locations with it for good. I do understand not all are the same, but having an unpleasant experience from a rude employee is never fun. read more

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Love this HEB! The team is always helpful, and everything is always clean and stocked. I wouldn't recommend the Tesla charging as there always seems to be a line, but other than that, it's great and easy! read more

Picking up groceries curbside is a nightmare. They always take forever to bring them out to your car no matter the time of day. I almost never get the notification my groceries are all ready to go before my time slot. It's an average 20 minute wait just for them to drop them off. They had a line of cars just waiting to park in a curbside spot today. They always seem behind on bringing out orders. read more

I just received a delivery from heb and tried to call them to clarify my concerns but I was put on hold for a long time. I do my grocery shopping online and have it delivered because I can't barely drive because of my anxiety and pains. I ordered an oxtails and it didn't seem to weigh 2.15 lbs, with a price of 18.25. Also I often receive items that I didn't order and I wonder if I'm charged because I don't receive receipts of my items. I wish H‑E‑B will clarify this concern of mine. read more

H-E-B - Grocery Near Me - Houston, Texas

So I always come here with that girl (BARBIE) Who wants to turn ME from a HE to a SHE It won't be FREE but she's covering the FEE And at least, says SHE, I can keep my D She's pretty insistent so I can't DISAGREE She wants all the boys to hit on ME And when I get naked, say "O M G" Before re-enacting my adult DVD The only thing I bass this on is FLEA But she's my princess, and I need to PEE Especially after an OJ or THREE From HEB for about five FIFTY The clientele here are BOURGEOISIE And they consume more pastries than the Houston PD And I hate the way the night managers act ANGRILY But we still always shop at the HEB! WHAT This place gives me the HEB-y Jeebies. But I'm gonna go aHEB and review them anyway. If I rated based on the night manager they'd get 1 star, simple. This is a nice grocery store. Probably my favourite in town. I can always find fresh kale for my fruit smoothies here. They have a nice bulk section that includes whole flax seeds, which I prefer over ground flax seeds. And they always have lots of bananas. I discovered a new tea that I like in their beverage aisle, Sweet Leaf tea. It's about 2 mins drive from where I live when I'm in Houston. My stripper friend likes to come here in her heels and get everyone looking at her. Some of the employees here have been really helpful to us, but a couple of them are not so friendly at all. The reason I'm only giving them 4 stars, when their products deserve 5, and when I really love coming here, is that every night around 11.45pm (depending on who is working) they start turning people away from the door. Then they're still ringing people up at 12.05am. I'm sorry, but I take about 3 minutes in the grocery store, and I'm quite sure head office does not want them turning customers away 15 minutes before closing. They shut the doors (as shown in the picture) and put someone on them to make sure nobody else comes in. Hopefully head office will read this review and sort it out. Hopefully nobody loses their job over it. Hopefully the store sees it before head office does, and contacts me to let me know it's fixed so I can change this review. Here's an alternate version of my bad review: Still having a love-hate relationship with this place. Because it's right next to my house and has some great juices n stuff, but at the same time they were cleaning and took all the stuff off the shelves an hour before closing, ew, and don't try and get in here with 15 minutes to closing because they will barricade the door and give you all kinds of attitude. Their employees also give a lot of inappropriate looks and gestures towards my girlfriend when she's dressed up for work - but we don't really mind that so much cuz that kind of happens everywhere and it hasn't been too explicit here yet. Still inappropriate but newsflash = humans are human. If it happens a few more times that I get told I can't come in at 11.45 (sometimes when my stripper is already inside the store and waiting for me to pick out what I need or pay for the items), I'll be contacting head office myself. So please feel FREE to come and do GROCERY It's easier than learning your ABC It's easier than counting One Two THREE It's easier than being gay in PARIS Than France being invaded by GERMANY Than Cochran declaring you're NOT GUILTY And getting the DA to accept your PLEA It's cheaper than Barbie's hourly FEE It's easier than bribing a FIFA REFEREE It's cheaper than Barbie on a SPENDING SPREE Everything on sale's more than one CALORIE It'll make you get larger, I GUARANTEE And all that OJ you SEE will make you run and PEE And if you have $$$$ you can go on ME But it'll be worth it, or my name's not BAMBI Come and get some juice at HEB WHAT read more

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Moldy produce time and time again. Seems without Disco Kroger this H‑E‑B doesn't have a crown to defend. Really frustrating because this location doesn't even have a business center to return things to. You'll have to stand in line and hope you don't get one of the many unfriendly (and probably underpaid) cashiers. Bought these last night. read more

H-E-B - Grocery Near Me - Houston, Texas

I visit the store when I'm in Texas and I love the in-store coupons you find all over. They are probably available through an app or online, but I love that you can just rip one off and use it then in there. It feels nostalgic for the days when there were coupon dispensers throughout stores. These are just plain yellow paper with the coupon printed on it and it looks like there's someone who makes thousands of copies and cuts them into little rectangles and punches a hole in them to get them ready to put on the shelves, lol. Have a great variety of everything you would be looking for. In particular, I was looking for some limited edition Oreo cookies and I found them there! I had looked in other stores and did not see them so I did not expect to find them there. They were not with the rest of the Oreos, they were at an end cap. Cap. If you are also looking for these limited edition cookies, check the end caps. read more

H-E-B - Limited edition Oreos - Grocery Near Me - Houston, Texas

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overall this store is great. good variety in each department and staff are friendly and helpful.

If you're reading this Jacob, thank you for nothing! He recommended me these "to die for" cheese sticks and the only thing that died was my appetite. DO NOT buy this bag of cheese sticks! They are not real cheese sticks and bust faster than my ex boyfriend. Do better HEB! read more

H-E-B - Grocery Near Me - Houston, Texas

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Grocery store in Houston. Wide variety of products make this place both interesting and educational. Pricing is excellent. This privately owned. The purchases I made were less costly then my regular places to shop. Store was busy with large parking lot and courteous employees. Check it out. read more

H-E-B - Grocery Near Me - Houston, Texas

A smaller HEB. But very busy on a Saturday afternoon. Parking is limited. Folks were nice. A lot of samples being offered. Chips and queso and the guacamole were good - we picked some up after tasting them. read more

This is one of my favorite HEBs in Houston! 1) The ready made meal section is one of the most extensive, and the food actually tastes GOOD. There's a huge selection of "take and bake" as well as "reheat and eat"...my favorite reheat/eat ones are the spaghetti bolognese and the garlic/mushroom pasta. So great for eating something more homemade when you're busy. 2) The produce is consistently fresh, in season, in stock, with a huge variety. I can find almost everything I ever need at this HEB. 3) It is a smaller HEB than some others, and the parking can be really rough during peak times (4-7pm or on weekends) but I put up with it because the store itself is otherwise really great. read more

Like this store. Shop here more often than Kroger's on West Grey. But I have noticed over the years that HEB food store brands are of lower quality than Kroger's. This view was cemented this past week when I bought three HEB store brands and then threw them all away. 1. HEB flour tortillas. Not the ones they make in store. Ones in bread aisle. Supposedly cooked and ready to eat. Wrong, you had to cook them in a skillet before eating because they were so badly undercooked. 2 & 3. Shredded HEB cheese... mozzarella and monterey jack cheeses. Awful. You couldn't tell them apart and they were inedible.... not spoilt. Anyway, 2 cents. Will continue to shop here because their meat department is so much better than Kroger's.... they actually have a variety of prime beef and have Wagyu Beef... Granted it's not good cuts of Wagyu, only cheaper cuts. They're trying. Kroger's only has a single offering of overpriced Nolan Ryan's 34 prime beef, prepackaged, nothing behind the actual meat counter. And to be honest this prepackaged Nolan Ryan prime beef is a new development. Only been offered in the past two years(?). Kroger's has an awful meat department. And this is why I will continue to shop at HEB, West Alabama. However, obviously won't be buying HEB store brands in the future. If I didn't enjoy a good steak twice a week, I would ditch HEB. Called HEB national complaint line and all they wanted to do was let me know about return policy and that they would let quality control team know. They never asked me store location which might have helped narrow down providers for their 'quality control team'.... makes me doubt the sincerity of their complaint taking schtick... Hence the Yelp review. read more

Just had a very unpleasant experience with another customer at this H-E-B and it was so negative I decided to just leave even before shopping. It was borderline harassment. This person was a male "Karen" and made me not even want to go in the store. Unfortunately, because of this incident, i decided to go shop somewhere else. I normally like HEB but because of this male "Karen" customer I took my business to another grocery store. :( read more

This HEB was my heb for over 5 years. Unfortunately I was assaulted in the dairy section by a random man grabbing me; a year ago and just want to urge women to be careful here. Watch your purses on your carts and never be too trusting. 80% of the cameras don't work in the store only the front cameras. The others are fake. Also, they did hire a security car to drive around now and that makes me happy. But i recently went to this location and I still find myself looking at all the weirdos and homeless people that come into this store. I think the staff is incredibly rude. I asked them to double bag something heavy and the bagger said "are you serious"? I just haven't had the best luck at this HEB. Wouldn't recommend it! read more

My default grocery store. About the only weakness is that they don't have some of the ethnic items I like to buy that I would have to run to a Fiesta for. There's a lot of square footage devoted to the lazy cook with ready to prepare meals and non-frozen dinners. Given the amount of students in this area, this is understandable. Their prices are competitive overall with others in the area and they have a large produce section where I spend most of my time. People have complained about parking for the store, but it just shows you how popular it is. I've never had a problem finding a spot even if it is in the back of the lot. A closer HEB is opening up soon so I'm going to miss this spot. read more

I have never understood the absolute devotion shoppers have for H-E-B. in 25 years I've never been treated with respect when making an advance order from the meat market at various locations. And have been told more than a few times that the request would not be honored in the future. But my biggest pet peeve is why the pharmacy, no matter the location cannot have scripts ready when they were called in 4 days prior. The scripts aren't off the wall, actually they are quite common, but yet never ready. Today was no exception and I have to put another 40 miles on my car to pick up the rest of my medications. And the condescending attitude from all associates other than those working on the floor is obnoxious. read more

I love HEB for groceries. They have a huge selection of foods and I have found specialty ingredients to make Korean, Japanese, Thai, and Mexican dishes. They have a great representation of local brands for beers and ciders which I love! The price range is affordable especially with the Hill Country name brands items. But they have a range of more expensive and nicer ingredients if you do want to splurge. They have a lot of delicious and creative marinated meats. Lately have not been that happy with the selection of steaks as we keep getting chewy cuts. But the marinated beef fajitas are always great and we never have that problem with those. The deli is awesome as well and they have so many options for freshly sliced deli meats. Curbside pickup is a life saver and something I will continue way past the pandemic. Saves so much time! You pick everything online and place and pay for your order. You can add to your order for some time after placing it if you forget stuff. They send you a reminder text 30 min before your pick up and text you if they were out of any of your items and had to make substitutions. The shoppers are always super friendly. This location specifically has a lot of sort of last minute spots (like 6 hours before or slots for the next morning) available which I love! read more

I shop at this store often and have been impressed by its very walkable size, parking lot (although much more crowded now these days due to curbside and musk car charging ) and its ample selection. There is one thing that I noticed today that I hope will not be a sign of things to come: **********Digital Coupons!! *************** It looks like that they now expect us to key in these items on their app just to get discounts. PLEASE!! If I want to do this to get a discount, I'd have just stayed at Kroger. Please keep it SIMPLE and let me just use your paper coupons as I always have. I don't need the extra hassle. read more

It's pretty, but it's just ok. I hadn't planned to come to this much hyped HEB because I don't live near here, but I happened to be going to a picnic nearby and needed some food. We spent some time in the store and there were tons of employees around, but many of them were just chatting with each other and I had to interrupt them to ask questions. Ok, so there were some helpful employees. I was on the hunt for pita bread and hummus. I ended up getting two different types of pita bread, but when I went to open them, one appeared to have no seal on it and possibly had been opened before and both were wet inside like the pita bread was put in before it cooled. This made for some soggy bread. ugh. I think there should be a clear exit from the cafe to the outdoor seating. You have to walk all the way back to the main exit and then go to the outdoor seating. They could have put a direct exit there with a cashier at the door. It's awkward. I did like the exterior architecture and natural light in the store. I'm glad they kept so many of the trees and made some benches of others outside, but overall, this is just another busy grocery store with limited parking. read more

H-E-B - Floral section - Grocery Near Me - Houston, Texas

Here is a hidden H.E.B.I stopped by here.I checked Asian groceries. I found Japanese green tea and some of the sushi vinegar.H.E.B are always concerned about our safety.I used the hand sanitizer station twice. Thanks. read more

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This store is amaaaaazing! It's gigantic and if it doesn't have what you need, then you don't need it haha! It rivals King Soopers in Colorado, and Hy-Vee in the midwest for size and selection- very high praise. We were on vacation in Houston and went in here to get some local goodies to take home as souvenirs- we were not disappointed. We found Texas coffee beans, tea, wine, snacks, candles, bath & body products. The wine selection is incredible. A clerk named Nancy helped us find the perfect one to bring home. She was so knowledgeable and fun to talk to. read more

This is my favorite grocery store in Houston. I kind of feel bad that the Fiesta across the street closed down after this HEB opened but I am so glad they opened an HEB! I have been trying to eat healthier so I love making a fruit salad with blueberries, strawberry halves, raspberries, and blackberries. The fruits and vegetables are always fresh and during the Summer, I loved putting peaches and nectarines in brown paper bags and eating them 3 days later. They were so sweet, fresh, and juicy! The Boathouse Farm juices here are great as well. My favorite salads are the Dole Spinach Salad, Dole Asian Island Salad, And Dole Ultimate Ceasar Salad. I don't cook very often so I buy a lot of Tasty Soups and Canned Corn. Noosa Yogurt is the best yogurt I have ever tasted! I ate it too often though and now I am sick of it but I would definitely recommend it if you have never tried it before! The rhubarb one is my favorite. You should also try HEB's Love Dip if you haven't already. I go to this grocery store often and it's comforting to know where everything is located. read more

****^UPDATE -COVID-19 Response Today, I asked an employee whether they got health checked when they came in to work. Her response was "no, if we don't feel good, else just don't come in". VERY Trusting RESPONSE give that H-E-B has increased pay. As the checker THEN SNEEZED into her arm saying "ewww" upon completion, the sacker then snipped, "That's why we have the glass shield" as she sacks hundreds of items touched by dozens of people per shift. Please inform staff a) don't be rude, b) don't then display what could be signs of illness after telling someone all stay home if they don't feel good. Horribly disorganised when it comes to crawfish boiling and sales. Waited for 1/2 AFTER he said they would be ready. If you want crawfish, be prepared to wait. They need a set time to open, not 12:40 or 1 read more

I come here all the time; they pretty much have everything I'm looking for, but why do they have Apple Pay machines that don't work?! I wouldn't expect this from my favorite grocery chain!! Come on...we have got to fix this! This is my favorite grocery store so i'lll be back!! read more

H‑E‑B W Alabama. Fix your inventory issue, your employee attitude and figure out how to have your personal shoppers be more aware of the shoppers that are in person shopping. Those stupid cages are in the way ALL THE TIME. Most importantly fix your inventory issue. You put ALL the other grocery stores in the neighborhood out of business but you can't keep up with the pace of the neighborhood! read more

H-E-B - Grocery Near Me - Houston, Texas

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This is overall a good H-E-B, but gets super busy on the weekends! I try and go on a weekday morning to avoid the crowd and be able to find parking that isn't on the perimeter of the lot! Also if you go on the weekend I have found that they are sometimes out of the item that I am looking for. The store is usually very clean and employees at the deli/check out are always nice and fast! The exterior is also prettier than other HEB's which is also nice :) read more

I have been shopping at this store for yrs. I love everything about it. I started using the very small store on 18th and became so used to it and now go to one of the large ones but miss my little one. read more

Best heb ever in my opinion. They have all things I need with specially curated and organic items decently priced. Def my grocery store