Sergio was very professional in handling all of my questions, and did everything with a great attitude. Wish we could have more service like that! Give him a raise please! read more

Subject: Complaint Regarding Inconsistent Treatment During Tote Bag Purchase at Trader Joe's Alabama Theatre I arrived at 7:15 AM and waited over 30 minutes in line for the recent tote bag release. After making a purchase, my mother who had just traveled internationally for nearly 24 hours to visit me wanted to buy another bag as a gift for friends back home. We waited in line again, but the cashier refused the sale because they recognized us from our earlier purchase. However, we saw other customers rejoin the line and purchase additional bags without issue. There were no signs explaining this policy, and it appeared to be enforced only against us. As Asian customers, this left us feeling singled out and questioning whether discrimination played a role in how we were treated. What made the experience even more upsetting was the way we were spoken to. The employee's attitude felt rude and accusatory, as if we were doing something wrong or trying to steal, when we had simply followed the same process as other customers and spent a significant amount of money in the store. We left feeling embarrassed, upset, and unwelcome. I would appreciate an explanation as to why the policy was applied differently to us than to other customers. read more

Visited Trader Joe's while in Upper Kirby. The atmosphere was typical Trader Joe's -- lively and well stocked, and the staff were friendly as you'd expect. That said, as much as I enjoy TJ's, this location could use a few improvements. The checkout setup is one of the worst I've seen -- the single-line queue just doesn't seem to work well here and tends to back up. C'mon, this is Texas, everything is supposed to be bigger... the checkout area included. Another thing I've noticed is that the store always seems freezing inside, which makes browsing a bit less comfortable than it should be. Overall, still a good Trader Joe's for the products we all love, but the layout and comfort could definitely be better. Saluti. read more

Trader Joe's - Grocery Near Me - Houston, Texas

This was my very first time visiting this store I have heard so much about it but was never in the area but today I had the opportunity to shop and this will not be the last. I purchased popcorn, seaweed and strawberry plums. Let say the had the most beautiful flower collection ever. I will be returning read more

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This location has the feel and personality of a Spirit Halloween store and a terrible use of the beautiful space that used to be the Bookstop bookstore. They have a beautiful and semi historic building at their disposal and they just throw everything around without any logic and then you have to wait for a long time in a Ross style setup to get checked out. If this is the closest store to you then it'll be fine but the difference in feel between this location and other locations like Voss or Westheimer is just night and day. read more

Trader Joe's - So much unused potential - Grocery Near Me - Houston, Texas

I can always tell when something has been on TikTok why because certain things get super packed for no apparent reason Trader Joe's is always usually really crowded. I went specifically on Saturday and it was packed. A lot of people came in for the facial inviting moisturizing products which are really good. I just needed fruit, fruits and vegetables. I took away a star because I actually went to use the bathroom. One was out of service which is fine. But the one that was in service was disgusting. Floor was dirty and no toilet paper. That had to be like that all day. No beuno. read more

Trader Joe's - Empty shelve where the body butter was. They did have a small palate in the middle by the registers. Popular item. - Grocery Near Me - Houston, Texas

There are 608 Trader Joe's stores across 43 states, 22 in Texas, and only 6 in the Houston area. The next one will be in Kingwood, and my sister-in-law is super excited about it. But in the meanwhile, this location in the Upper Kirby commercial district of Houston is the one she goes to, and my brother and I stopped by to pick up some needed groceries. Of course, as it happens often with a Trader Joe stop, the term 'needed' became more abstracted, and we (he) ended up getting quite a few things. This later became part of my checked bags leaving Houston, funny considering I was going to Seattle where there are a lot of Trader Joe's. This Trader Joe's was fairly big (for a TJ), but instead of having separate queues for each checkout line, this one had it 'Marshall's' style where there was one winding line queue exiting to a bank of registers. When the line gets really long (which is often according to my brother), it will bleed into the aisles making it hard to shop/manuever near. But because all the registers were manned, the line moved pretty quickly. I also loved the action that when a cashier was ready for you, they would walk to the queue exit and walk with the customer back to their register. I loved that. read more

Trader Joe's - New item: Blood orange mochi...it was delicious - Grocery Near Me - Houston, Texas

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Obsessed with Trader Joe's. Surprisingly, the line wasn't that long today - which is a first. I will say, regardless of how long the line is, the staff are SO FAST and so efficient. Recommend parking in the back parking lot as the front is usually always packed. We love getting the fruit from here, the juices, the cheese for a charcuterie board, and then of course all the frozen meals. Personal favorites are the jambalaya, a new item they had today was Detroit style pizza, another new item was Korean kimchi potstickers, the spaghetti, the pad Thai, and the list goes on. Also, the flowers were beautiful today, especially the roses that are multicolored and look like a sunset (red and yellow gradient/mix). The cards here are also super cute and quirky, and the wine selection is also 10/10. The chocolate selection while you walk down the checkout aisle is also something you can't forget to look at! read more

I love Trader Joe's. I had to go in for my granola, my carrot juice, and my vegetable chips. The store is very clean. They have very nice selection of Thanksgiving items read more

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I stopped by this Trader Joe's last Saturday afternoon during a heavy and stormy rain. Living in the 'burbs, I hadn't been to Trader Joe's in quite a while. It was one of my regular spots when I lived in the city. Anyway I was able to find a spot fairly close to the entrance. People were waiting just inside the entrance for the rain to stop as I walked inside. I was so glad I had my umbrella. The store is well organized, has great prices, quality products, a good variety of products but isn't too big of a store. I went home with the most delicious chimichiri sauce. I put it on some bakes fish and it was incredible. I also purchased some 85% dark chocolate, espresso dark chocolate, some pink lady apples and a couple of spices. As with most Trader Joe's the workers are awesome. I had a brief chat about the rain with a young man who worked there and the guy at the checkout line was also very warm and kind. This location is another solid Trader Joe's where u can easily find reasonably priced healthy, unique and delicious products. read more

Great location and had exactly what I came for! I need this store closer to me. This was the first time I saw them offering free samples which was a nice touch. read more

Trader Joe's - Grocery Near Me - Houston, Texas

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This Trader's Joe's is amazing. The staff are very friendly and helpful. The shelves are fully stocked. The fruits and vegetables looked super fresh. They had all the new finds and they have markers to identify them all. I must say I think I like this location more than one back home. I would legit come visit my sister monthly and do my shopping out here. It's midday and they still had beautiful flowers in stock. I normally have to be at the door when my store opens to get flowers at 8 am on the dot!!! read more

Trader Joe's - Flowers - Grocery Near Me - Houston, Texas

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This Traders Joe's was packed on a Sunday early afternoon. There was a long but quick moving line with many friendly customer service checkers open . They have almost everything most Trader Joes have in way of good fresh produce and low cost items Parking was a little challenging as they have a small lot in front shared by other businesses. read more

Trader Joe's - Grocery Near Me - Houston, Texas

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Trader joes has a no questions asked no receipt necessary return policy that this location doesn't adhere by. I returned 3 unopened frozen food packages I bought the day before. The person approving the return (Kristen) asked where the receipt was. Luckily the receipt was still in the sane trader joes bag I used when I purchased the frozen food & was using to return the items & purchase other thins. I replied that the receipt was in the bag but also asked why is she asking when trader joes has a no questions ask & no receipt needed return policy & she replied that's only for certain things. I replied that needs to be updatd in their return policy that is everywhere & she said nothing but showed me her badge w/her name then walked away. I spend hundreds of dollars monthly here (for over 10 years) but now probably won't be back. I strongly advise others not to shop here or shop with caution on anything you purchase to keep the receipt. read more

This location located near Kirby is always a gem to stop. The layout is open and spacious. I always have such pleasant experiences with the cashiers and staff. This location has an expansive array of flower and plant options which I love! read more

Trader Joe's - Open concept - Grocery Near Me - Houston, Texas

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As always, they have their core stuff they are great it. Great selection in the dairy section - eggs, cheeses, and milk options. I especially like they carry Creme Franchise, that is hard to find. They have great selection in the prepackage foods like hummus and on the go salads. This also extends into the frozen section. I love their precut flowers as most of the time they are way under what other locations are doing. If you want to get a bouquet to brighten up your home, this is the go to place. Judging by the well stock selections others seem to think the same too. While they have their famous two buck chuck, I look for wine deals and they are very good with the white wines. This location is not the biggest, but it does have everything you might need. Ring the bell if you get great service! read more

Gotta love my Trader Joe's. When arriving the exterior looks like you are entering an old movie theater or shopping center from the 70's. It a cool vibe. This store is smaller than others that I've visited but the essentials are there. I wasn't pleased with the produce section or the floral department but the staff was amazing. Extremely helpful and my cashier was amazing. I can't remember his name but he asked me my favorite movie and I said Friday's. He told me several facts about the movie that I didn't realized and compared it to others. Not a normal cashier customer conversation but interesting and not too much but just enough to engage a conversation. read more

It's been awhile since I've reviewed the store. My last review was not so pleasant because I got my car broken into but I've been parking in the back and there's seems to be more traffic back there. This store is always great and I always find what I need and more! It's still the closest store to me. Way closer than the Woodlands. Plus I love being in town and in Montrose. Love all their store products!!! Their flower arrangements are literally the best and the best prices out of any store! read more

Trader Joe's - In line practicing social distancing! - Grocery Near Me - Houston, Texas

What are your favorite Trader Joe's buys? My Trader Joe's must haves are. *Everything but the elote seasoning *The froozen orange chicken read more

Trader Joe's - Grocery Near Me - Houston, Texas

shared plaza parking lot with PetSmart. security. lines move fast. two entrances - front at shepherd + behind building which has additional parking. read more

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TJ is like a staple in Los Angeles. In Houston, I guess it's not as common. This location is special because it's in an old theater. It's pretty spacious inside, but I feel like they don't have as much inventory. Service was great. Maybe it was the day before Thanksgiving, but the parking lot was FULL! read more

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There OG Trader Joe's in Houston (I believe). It's located in a pretty chaotic area filled with crazy drivers and constant construction so that's a bit unfortunate. The interior of the store is pretty small but it's got options from fresh veggies to meats, and their frozen options as well as a large flower selection. They always carry in house versions of common grocery items and their prices aren't bad since the quantity of the items are usually scaled down. Their employees are very energetic and have high morale, so it's a plus compared to other grocery spots. It is a very hipster friendly spot and is kind of like a Sprouts. 4/5 because I have trouble buying enough stuff here to avoid also having to shop somewhere else in the same trip to fill the fridge. read more

Trader Joe's - Grocery Near Me - Houston, Texas

I love TJ's sweets, but I would never come back to this location to shop. I came on a Saturday afternoon, and the parking lot was full with still a constant stream of cars looking to park. I came looking for flowers and while they do have a wonderful selection, one of the bundles of flowers I bought started to brown and wilt the next morning after purchase. Back to the store itself, I was just buying 2 items, and as I searched for the end of the check out line, I found myself on the other side of the store by the frozen meats... I waited for 10 minutes as we slowly made our way back to the other side where the registers were and then made another loop before I could check out. Some people were still shopping while their partner stood in line ... tsk tsk tsk. Save yourself a headache and go at a different time or to a different TJ location. read more

We love Trader Joe's as wherever we travel to, we would pay a visit to Trader Joe's. This particular one looked like it used to be a movie theater. It was large and has quite a bit of selections. read more

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I've become a regular here! Best time of the year is when they have all their holiday seasonal items (think all pumpkin items during the Fall season! and their holiday treats during the Christmas time!). I like getting all the unique items they have. Their pastas and sauces are good and not expensive - try the bolognese sauce! In October, I like their apple cider donuts - heat it up and drink it with coffee - it's delish! They also have a fresh variety of flowers, and while you're at it, pick up some inexpensive funny cards. Pan fried gyozas and siu mai dumplings are some items I get from there regularly rather than an asian grocery store - it's good and not as pricy! Plenty of parking at all their locations. Some things run out fast, so if you see something you want, be sure to get it when you see it! Overall, give the place a try if you don't already shop there! read more

Trader Joe's - Grocery Near Me - Houston, Texas

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I'm from LA and have been to many TJ, but I actually think this is the largest one I've been to. Excellent selections! Excellent pricing!! Excellent customer service!!! read more

Trader Joe's - Great use of an existing space. - Grocery Near Me - Houston, Texas

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I used to shop at a Trader Joe's that was a bank (#1) and thought I wouldn't be enticed by this location despite its former life as a theater. I couldn't be more happy to be wrong. I enjoyed my experience here so much that it's become my go-to location for all things TJ. This area of Montrose is constantly under construction, so getting around here isn't exactly easy but they've made it quite convenient with the multiple parking lots. The interior is incredibly spacious, which makes getting around the crowds a breeze. There are plenty of registers to keep the check out line moving along. The space could honestly be a sick venue space. There is a second level overlooking the entire grocery store and different corners where staff gather for whatever. I think the bathrooms could be a little larger, but they're clean and certainly better than most grocery store restroom options. Above all, their layout has made it possible for people to get around, even if it's super crowded (#2). Like any TJ's, I've found the staff to be super helpful. They might not always have the item I'm looking for, but they sure go out of their way trying to find it. They're quick on the register and have even offered to help bring items to the car. I can see myself shopping here fairly regularly and doing so affordably. ___________ (#1) Brooklyn, where you at? https://www.yelp.com/biz/trader-joes-brooklyn (#2) Which during the weekend, it can be. Full lots and a line for check-out that bleeds across the store. read more

This place always irks me. Terrible location, stupid movie theater theme (never ONE TJ's has ever done this dumb theme and I've been going to them for over 30+ years), crowded--so don't expect to shop in peace and look around unless you go when everyone is at work early in the day. I HATE their check out BS they do here--some wrap around stupid movie style bs, u wait for some employee to grab ur cart and escort you to a register (wtf?!), THEN now they moved the registers against the wall so there is no walking through with your cart. I HATE this TJ's so much I can't even tell you. If it wasn't for the nice hot long haired guy (ty! You broke me off a single Speculous Cookie Butter Beer & recommended a great Bordoux) working in the wine section today--i might of gone loopy--bc of him, I added a star today. Still hate this place. read more

Trader Joe's - Some loot. - Grocery Near Me - Houston, Texas

Shopping in Houston, Texas... Whenever I travel to Los Angeles or Las Vegas, I usually stop in at a Trader Joe's for gifts to bring home... because Hawaii has no Trader Joe's! In general, Trader Joe's has quality items at reasonable prices... and there's something for everyone! Besides greeting cards for 99 cents, I usually get snacks. The soaps, hand lotions, kitchen items, and freshly cut flowers are great, too! This time, we bought groceries since we will be in town for a while. Nectarines looked beautifully ripe... and the ready-to-eat salads and wraps were convenient. We purchased some spaghetti noodles, pasta sauce, an onion, and some ground chicken to make spaghetti for dinner. The customer service is so friendly! Everyone seems to like their job at this tidy, well-organized store! We probably will return soon! read more

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Huge store with picturesque interior. If it was not the construction at this nostalgic Trader Joe's, I would have given a 5-star. There are tiny parking lot in the front and bigger parking lot in the back. Construction just made my shopping trip a little unbearable, wish there were apologetic signs. There are other businesses in the strip mall. Trader Joe's being the largest in the middle. Employees are always friendly and customers seem to be more polite than other stores. I went through some typical items and visited some stuff I have not seen at other stores. I guess it's a big store that carries more stuff than usual. It's a fun place to shop, I'll tell you. I don't see much of theater until I look up at the ceiling. I don't want to be looking like a tourist. So, I took some pictures and I'll be back when there are less customers in the store. read more

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Like most locations what makes this place great is the friendly staff. They make it a joy to shop here. Great snacks. Good prices. Cool frozen foods that you don't see everywhere. Good prices on fruit. Great wine selection with great prices. The essentials are priced well like bread, eggs, etc. Just quality and decent selection for good prices. You can make whole meals here if you know how to shop or get your essentials here and your other stuff elsewhere. Flower prices are amazing! read more

I went here for the first time yesterday. I must say that the experience was a bit overwhelming since they have so much speciality items, but all the workers were very helpful and kind. I am a very slow shopper and it takes me a long time to make decisions, so sometimes I'm by a section just looking. I may be there longer than the typical shopper. But, each time I did this when there was a worker in the same isle they always asked whether I needed assistance. Some even offered recommendations. I would go back when I have more time to explore with a thought in mind of what I wanted to try. read more

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Felt smaller than the one on Voss. But they had a lot of things. No TJ beer though that I could find. Glad it's close by. Wish the old theatre was here still though read more

Trader Joe's - Grocery Near Me - Houston, Texas

It's been awhile since I've shopped at TJ's. So, I decided to stop by to get some snacks. During this pandemic, TJ's has taken the right precautions. They limited the capacity by allowing only a certain number of people to go in and out of the store from both entrances. They sanitized the shopping carts and required shoppers to wear masks as well. At checkout, there were markers to stay 6 feet apart in line. Customer service from the masked cashiers was great too. I had to come back this time to get the TJ coffee blast ice cream. It still had that lovely coffee flavor. But, it seemed less punchy than the last time I tried it. It was missing the coffee bean pieces as well. Maybe it's the pandemic and they changed their recipe? Not sure. Since we were here, we opted to try items from TJ's frozen Indian food section. So far, I've already tried their palak paneer and lamb vindaloo. The former had a slightly herbal taste to it. It wasn't bad. But, I won't buy it again. The latter was delicious. The vindaloo curry was aromatic and had a nice vinegary finish to it. The lamb pieces were aromatic, and the texture was ok. The portion size was quite small, though. I would still be hungry after eating this. However, it's what you'd expect from frozen food. I would buy this one again. I still haven't tried TJ's butter chicken or chicken tikka masala - so TBD. TJ's is a great store to try out different types of snacks and food items. They're being responsible during this pandemic as well. read more

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It used to be my favorite, but not anymore! I went there on my birthday couple weeks ago to buy groceries, and my friends told me that Trader Joe's may give customers free flowers or small gifts on their birthday.When I asked at checkout, the store manager gave a vague answer. Then, an older (or middle-aged) petite, brunette curly hair female employee was rude rolling her eyes while I was talking to the manager. She said, "I've worked here for over 10 years and never heard of this." Fine, chill, lady, I'm not here begging for free flowers! y'all just don't carry the same friendly vibe as other Trader Joe's locations, and I get it now. Shame on you* read more

Andrew is phenomenal! I was checking out and curious about a product I couldn't find (pregnancy craving). He solicited help to grab said item and gifted me one for free. Always so much kindness and support at TJs. That's why we keep coming back. read more

Trader Joe's - Grocery Near Me - Houston, Texas

I think the best part about shopping at this particular Trader Joe's are the people who work there and the great service they provide. Ask any employee in the place a question and they go out of their way to help you. One day I was at the check out and I was asked, "Did you find everything you needed?" I replied "Yes" and then asked about an item I thought they no longer carried. The cashier called the manager to ask and next thing you know they brought me the item and asked if I wanted to purchase it? I said I had found something else and they offered to exchange the item. This is just one of many examples of the great service I have received there. Sometimes the checkout line is really, really long! But when that happens it is all employees on deck and the line moves quickly. Thank you to everyone who works at TJ's on Shepard. read more

This is by far my favorite TJ's location. The employees are friendly, the store is bigger than the others I visit. They have more items, more variety. I see stuff here that I don't see in Cinco Ranch, where I also have shopped countless times. I have so many favorite items and have made so many dishes. Of course, Trader Joe's isn't the most cost effective way of shopping but I love their offerings and specialties. Quick, short list of some of my faves: fresh, spicy pico de gallo, chicken drummellas, kung pao or orange chicken (cook in air fryer then tossed in sauce) with vegetable fried rice. I feel like I've ventured in a whole ass Chinese restaurant with those two dishes. I also like the fruit frenzy bars, macarons variety box, mini ice cream cones, misto alla griglia veggies. Bruh this the tip of the ice berg, I can go on for days. The last time I went, I almost walked out with a little date or something with one of the guys that work there, you better stop flirting with me, sir! read more

I love coming to this Trader Joe's! Everyone is always so nice and helpful. They have great options and I can always get some really good wine or champagne for a good price. read more

I have to admit, when TJ's first came to Houston, I didn't understand what all the fuss was about. I went a few years ago and didn't see anything that I wanted and it was extremely crowded so I left empty handed. Over the past couple of years though, that has changed. My bestie started introducing me to some of their products and this place has really grown on me. Now if I'm in the area, I will usually stop by. This location's inventory is hit or miss. Last night they had a ton of Harvest Salads which was shocking because I always have a hard time finding it at this location. I also love their movie theater popcorn and the okra chips (they didn't have any last night sadly). They have a decent beer and wine section too. A new discovery that I made yesterday were the half moon cookies. They are very good! I couldn't find the peanut butter and chocolate chunk cookies, so I thought I would try those. I saw they had a sandwich cookie with cookie butter filling. I almost bought a box, but decided against it since that cookie butter is addicting. The staff is always so friendly and helpful. Customer service is good too. I had purchased some cans of tonic water and the cans were leaking. They sent me a gift card to make up for it which was nice. Traffic on Sheperd is atrocious right now because of all of the construction. It was bad enough getting there on a Wednesday night. I cannot imagine trying to go on a Saturday afternoon. read more