This guy was called out to service a freezer because he was on someones preferred list to service this particular freezer. The most unprofessional, condescending person I have ever met. I am surprised this guy is still in business. He boasted about being the owner, "I'm Michael Reed, I'm the owner". This guy had no sense of talking to other people. He is disrespectful and rude. He speaks to everyone as if they are stupid and need to know everything about refrigeration. I literally had to ask him to leave my business, yes business 3 times. Do not call this guy. He is a absolute D-bag and I am shocked he is still in business. I actually started a yelp just to write this review, that's how bothered I am with his demeanor another thing, I do know he is no longer on this other businesses preferred vendor list.. Good luck to you Mr. DB--- update!
His response shows my case in point. Very professional. read more