Very quick response. Price was very reasonable, and given upfront, no surprises. Great…read morecommunication. Technician (Favio) made sure the job was done properly. Very professional. Will gladly do business with again.

The service was very slow, and the technician was unable to fix my refrigerator. Since they…read moreguarantee the repair, I am requesting my money back as per their 'money back' promise

They could send a text or Respond but the only person I got…read morea response from doesn't come to my area in Pearland and I know he's good. I used them on the north side. This company did not respond.

Quickly replied to me to setup an appointment for my refrigerator/freezer that was not cooling…read more Showed up on time, was very professional, knowledgeable, and even cleaned the appliance filter. The filter had never been cleaned since I purchased it over 7 years ago. It was 2 inches thick with dirt and pet hair. I will definitely use Appliance Cowboys for any future appliance issues. Great job!

Replaced door on Bertizoni freezer. Did great!!!!! This was a warranty repair and they were on…read moretime, cleaned up after the repair, and very friendly ...

I used their service a couple times for my Miele freezer (that still needs help and isn't working…read moreas I type this review). Here are things to know: 1) You have to believe in coincidences... They came to fix my freezer that was working except it was sometimes making a noise (as if there was ice on the fan like 9 months prior when they first came to fix it). The technician came, removed parts as he thawed them, worked on my freezer and 'fixed' it... except my freezer never started cooling again and is now completely out of order. I called their office the following morning. It took them a week to send someone. Same repairman. I am now told a part is broken and needs to be replaced but that it is purely coincidental... 2) Customer service is neither efficient nor helpful. Receiving the estimate after the initial repairman's 1st visit takes several days (during which the parts aren't ordered). And if you need to change anything from the original estimate, their customer service isn't helping! You ask for the change by clicking the online link but will never hear back from them. You call them and have to deal with someone who is so unhelpful you'll need to call again a few days later hoping they will finally send you the revised estimate. When you finally receive it, replying to their email to accept does not trigger anything. It takes several more days to finally have them read your acceptance email (the part still hasn't been ordered). 3) You can pay w/check or Zelle if you want to avoid a CC fee. If you do not have Zelle, they'll wait to receive your check to order the part. Even if they have dragged their feet through the whole process and you're now nearly 3 weeks without a working freezer thanks to them. 4) Only order from them the obvious mechanical parts that need to be fixed but find online yourself smaller items like fridge filters/freezer lightbulbs etc. They will charge you a ridiculous $252 to replace 3 lightbulbs in your freezer that you can otherwise get for $4 each + shipping online (that was what I wanted them to remove from the original estimate and that took forever to do).

Our combo washer dryer quit working after just 3 years and high reviews lead us to Bellaire…read moreAppliance Solutions. David Reyna diagnosed our problem and we decided the cost of the part was too prohibitive. All he charged was a service call fee. We know who we'll call for future problems. Turns out Combos have a lot more issues than normal so we've decided to go back to a separate washer and dryer.

After two aborted attempts with other appliance repair companies to get my older Thermador stovetop…read moreand oven repaired (Them: "....they don't make the parts you need any more"......"try looking on E-Bay and call us if you find the part"), I contacted Bellaire Appliance Solutions to see if they could help me. They got right after it, and after no small amount of searching found the parts we needed. My stovetop and oven are both now running good as new. They saved me from having to buy new appliances, thereby saving me thousands. Plus, they showed up on time and their bill was reasonable. Bellaire Appliance Solutions provides the best service in Houston.

Houston location, not sure which one but I would NEVER recommend them at all. On visit two men…read moreinstalled an appliance, left without cleaning up which was not a big deal. This was horrible: on another appointment for a clothing dryer, a younger man "Travis" took the liberty to ignore instructions he was shown and told that the washing machine was covered & taped down with large hand written instructions, not to touch, not to open and remove anything in the washing machine which was full with my female personal laundry in it. He was told if needed something to test the dryer, he was to go a few feet away & knock on the door, and would be given some items to test this dryer. Instead, this stranger, removed the tarp, took out my personal items and put them in the dryer himself, ruining a few items that were not supposed to be dried while at it. Not only did he not have the right to do that, there was no camera in there to see what he possibly dropped, and these appliances were on a dirty garage floor that unfortunuately had critters visiting too often due to a negligant HOA and landlord. Unforgiveable. He should of been fired !

I just spoke to a woman at Mr Appliance, I wish that I could remember her name. Mr. appliance was…read morethe third company I called for help. Our refrigerated needed to be moved out of our house after the hurricane. At the last minute, we realized that the doors were going to have to be taken off of the refrigerator thus exposing us to mold. The woman told us exactly what we needed to do with no sense of urgency, thus putting me at ease. She did not try to sell us anything. She was just friendly and helpful. I will use Mr. Appliance for any job in the future!

The folks at elite subzero came out almost immediately. When they arrived, it only took them a few…read moreminutes to diagnose the problem. They gave me a price which I felt was competitive, and I asked them to move forward with the repair. It was all completed within an hour, my refrigerator was back up and running and haven't had a problem since then I recommend if you have a subzero you keep their number handy.

Wow, these guys are GREAT and HONEST!!!! Straight shooters!!…read moreSuper fair and reasonable. Highly recommend!!!!

These guys are fast, reliable, and the prices for repairs are fair. Mike's been out to my house…read morethree times for different repairs. He is knowledgeable and very professional. Curt is very responsive by phone and very accommodating. If you need a repair to an appliance give them a call you won't be disappointed. 5 stars for the level of service that is consistent and for their commitment to customer satisfaction!

Local, on top of things, reliable, useful recommendations about brands, there isn't anything to not…read morelike.

Our dryer was not drying our clothes like it used to and we were (way) overdue for a vent cleaning…read more We had called a few other places before going with this business and decided to go with them because they took the time to figure out what our problem was over the phone and gave us a reasonable price to fix it. There were no scare tactics and they weren't trying to charge us for unnecessary services. Our tech showed up early and let us know when he was on the way. He got the job done quick and made sure to take our vent apart where his brushes got stuck instead of just trying to use a blower which could just make the problem worse! Return customers get a discount and they aren't required to pay a fee or required to get cleanings on a certain schedule to qualify. These guys are honest and do a great job. Definitely go with them if you need your dryer vent cleaned!!

This is the service to use. When I learned our neighbor was having their vent cleaned, I booked an…read moreappointment for the same afternoon. Josh was our technician, and he did a suburb job at both locations, including brushing at both wall and exhaust openings.