We live in a 2-story condo with full-size, stacked washer and dryer (Samsung). The spider and…read morebearings were shot (super noisy, unbalanced spin cycle that would just keep going and going) and it was very stinky (mold was growing in the inner drum - yuck!). We found a good deal on a new washer but when Sears came out, they said we couldn't mix brands on stackables because the harnessing kits are brand specific. Luckily, we found this place on Craigslist! They came out the same day on a Friday at 9p.m. to pick up the washer (did I mention it was shoved in a closet on the second floor?) and returned it to us Monday at 7p.m. They picked it up, repaired it, and delivered it back to us for $200 less than the cost of that great deal we found on a new Kenmore washer. If you pride yourself on supporting small business, then buy with confidence from these guys. I cannot recommend them highly enough for customer service and working within our budget. P.S., the Sears quote to repair the Samsung washer was over $1300. Our bill from JCM was a fraction of that!

Purchased an LG refrigerator in January and it did not last 6 months. When purchased they mentioned…read moreit was a 2024 model and was just off the show room but I verfied it was a 2018 model after purchase. The compressor was replaced and it leaked freon, knowing that they claimed it was off the showroom floor for "dents". BE AWARE - they are quick to respond during sales but anything after that they will ghost.

There are pros and Conns of coming to Conns, and I'm here to discuss those…read more This is a pretty handy appliance store where prices are pretty good compared to some of the big box shops. Selection isn't always great and you can get low price stuff at discount outlet in this part of town that is probably a better bet, lines here are longer and annoying when it gets busy, but generally speaking we like it here and it's located close to Chinatown which is a pretty useful location.

The worse experience ever. I bought over $10,000 of furniture and because the associate Paloma…read moreordered the wrong sofa and my 15 year old daughter signed for it. I am stuck with a sofa I didn't order or want. Last time we ever get anything with Conn's. If the associate wouldn't have been too busy talking about smoking weed and just talking and talking instead of paying attention to what she was doing the mistake would not have happened. And then they ask that someone be there with ID but they allowed a 15 year old child without an ID to sign for the sofa. They enforced their no return policy of no returns on furniture but failed to enforce their policy on asking a minor for ID. Conns is a rip off. They pretty much force you into keeping the item. Even if they are the ones that made the mistake. Never Again!!!!

Famsa, is afecting my credit score badly, they approved a credit to someone else that prete ded…read morebeen me, and approved it, what kind of background check they do? After years and years if disputi g this credit they still pretend that i pay for something that i didnt consume even tough i have never been in any state where famsa is located. Very bad customer service expirience.

No stars at all this store doesn't have common sense during catastrophes furnitures are not good…read moreenough to pay that high cost also and many more things so not recommending this store.

Came to see about trading in my Apple products and possibly replacing them. I was helped by Ryan…read morewho was extremely helpful, knowledgeable about the Apple products, and even Best Buy's warranty and membership programs. Overall a great experience and would recommend

I recently had a string of items which have malfunctioned, and the first one was my laptop. I've…read morebeen looking at getting a new one but finally was forced to commit. I ended up with an Asus ROG Zephyrus G16. The purchase and support of what I was getting was clear and got what I wanted. I ended up purchasing an extended through the Geaksquad and they spent the extra time getting the whole thing set up. Coincidently no long after I purchased my laptop my motherboard on my dryer went kaput. I've had that dryer, Whirlpool, for 20+ years that they don't make the electronics in it anymore, so I went back to Best Buy since they pretty much have everything. There I found, with the help from their sales agent, the correct size and functionality. You pretty much can get everything you need from them. It seems this Best Buy location pretty much can help you with any electronic and home item purchase. And they now sell even barbeque pits for purchase, really! Even if you're not in the market to purchase anything it's nice to check out all the items they sell for future availability.

We ordered Thermador column refrigerator, column freezer, wine cooler, 48" gas range, a Sapphire…read moredishwasher, two refrigerator drawers, a microwave drawer and a 48" vent hood for our remodel. They come out and check that everything is perfect a week before installation so there's no surprises. And thank goodness they did, they found multiple things that the builder didn't do and we found out we were not ready for the appliance installation. Then after things were corrected by the builder, they sent a tech out again just to be sure the appliances would all go in smoothly, before delivery. I really like this proactive approach. As a designer for many years, I appreciate this extra attention. K&N Sales has this perfected and they make sure it will be done right. They were also VERY quick to replace a dishwasher that was not working correctly from the factory. The kitchen looks and performs great, and Justin put together a great price package, (better than 3 others). Very personable all around. Highly recommend.

(Austin Location) - Good enough sales/showroom help. Terrible customer service and communication…read more Totally missed the equipment arrival date(s), items not available for weeks and when your building a house, these are all to important. Equipment install was absolutely terrible, installers were not prepared nor did they even consult the instructions, didn't clean up their mess (wood and metal shavings specifically). Water line was incorrectly installed, ice maker installed improperly. Be prepared to either take delivery with your truck/trailer and install yourself and take a meticulous inventory of your items because of the tail light warranty, nobody will return your call after the sale.

I had a terrible experience at this Home Depot, and even now I can't believe it. This happened a…read morelittle over a month ago when I needed to make a purchase and a return. I had a pack of screws that I realized were the wrong size. I had bought several other items, so I handed the screws to the employee. When I looked up, he had already opened the pack and started counting them. It was a two dollar pack of screws, and as someone who has been a Home Depot cardholder for more than seven years, I've never seen anything like that. I asked him was he counting the screws for return and he said yes. I told him this had never happened before and asked why he was doing it. He said it was because he could. Long story short, I ended up returning the screws and refusing to finish my purchase at his register, especially after he insisted that I slide an item over to him even though he could reach it himself. I went to another counter to complete my purchase. Overall, this was the worst experience I've ever had at Home Depot. All this over a two dollar pack of screws. Unbelievable.

Tried to cancel an order that never arrived when it was expected and I was not permitted to. The…read morecourier, who has deliverd to my address many times claimed, falsely, the address was incorrect. The good news is, I will call the bank to make sure the payment is reversed since I never recieved the merchandise and I will never have anything deliverd by that clownshow again. Going forward I will pick up the merchaindise in person and bring it home myself. HD cannot be trusted to deliver their own merchandise, nor use a reliable courier. Nor do they stand behind their own delivery dates, but instead leave their customers to the whims of an outsourcesd, incompetent delivery service too moronic to know how to read a map or street signs or large numbers on a mail box. What a joke. Just amatuish BS.

Feels Like a Scam - Overcharging, Stalling, and No Accountability…read moreHoreca Store operates in a way that should seriously concern anyone considering doing business with them. Orders are paid for, then seemingly disappear into a black hole. Updates are nonexistent. Every interaction is the same scripted delay tactic: "give me a moment" or "let me check," followed by zero real answers. Customer service appears outsourced, with representatives using generic names and unable to provide clear or consistent information. Getting a straight answer is nearly impossible. Pricing is where things get alarming. Items advertised around $99 were later charged at nearly $296 per item. No explanation. No accountability. Refund requests? Denied. At best, this is gross mismanagement. At worst, it raises serious questions about their business practices. If you value your time, money, and sanity--avoid this company.

The store appears to be a scam. I placed my order, and did not receive it. They do not respond to…read moreemails asking for status. The order is paid, and no response and no delivery of anything.

Overpriced, associates followed us around. Don't feel like it would have been a good deal for some…read moreseriously scratched and dented items.

From the owner: Indulge in our extensive selection promising both beauty and brawn in household machines tailored…read moreto suit any lifestyle or interior design scheme.