My husband and I went to this shop because my mother's rug had gotten wet. Although we pulled as much water out as we could and allowed 7 days for drying, it eventually had to be rolled. It took us a month to bring it to Bokaei. We brought the rug in and unfortunately, it had mold and moth spots. The owners advised us to throw it away. I explained that my father, who recently passed away, had given this to my mother and wanted a price for replacing it. I was quoted $1500 and was devastated that I would not be to replenish the rug for my mother. I pulled away from the shop thinking how nice the couple was, even though they chastised us a bit for something out of our control. My plan was to figure out what I could do to afford this rug. Out of curiosity, I began searching for a better price and found 3 of the exact same rug for 1/4 of the price from reputable fine rug dealers. Shame on you, Bokaei! read more