Absolutely love ASHLY Fina Rugs! I would highly recommend them for rug cleaning and purchasing rugs for your home! I couldn't decide between a few rugs without seeing them in my dining room and they were nice enough to bring them all and lay each one out for me under the table and chairs! Ask for Helena, she is so nice, professional and communicates really well! The picture is the rug I chose and it's PERFECT! read more

Ashly Fine Rugs - Rugs Near Me - Houston, Texas

When it comes to all things rugs there's no need to look any further than Ashly Fine Rugs. Whether you're in need of a new rug or already have an old favorite that could use some proper care & cleaning & TLC, the folks at Ashly will take excellent care of you. This is a true family owned & operated business and they treat their customers like part of their family. Their work is exceptional, their prices are most reasonable (considering the talent involved I'd say they are a downright bargain!) and they are extremely honorable in the way they conduct business. They are true to their word and can be trusted to fulfill any task or obligation they commit to and most likely they will vastly surpass your expectations. I can't state enough what an absolute pleasure it was to work with these fine folks. They performed miracles on cleaning & restoring two of my largest rugs and I now have them for years & years of additional enjoyment. I'd give Ten Gold Stars if I could! PS - Their Rug Pads are incredible and beat anything you'll find online! read more

We visited Ashley Fine Rugs by chance and on a whim. We were in the market for an authentic Persian rug and were having a hard time finding the real deal and people who really knew their business. Bingo! We found it here big time. If you appreciate the beauty, utility and value of great oriental rugs and deep knowledge of what you are buying, you need to check them out. My wife and I could not be happier. read more

Ashly Fine Rugs - Oriental Carpet the real deal! - Rugs Near Me - Houston, Texas

We took our rug in for cleaning. It was In desperate need! I could feel it. The husband could feel it.....the rug could probably feel it! It was time. Ashly Fine Rugs did such an amazing job! We opted to drop her off at the store. They do offer pickup and drop off, if preferred.They are centrally located inside the loop, on Richmond. Do yourself a favor (if you can), and visit the store. I am so glad we did! The rugs they have in store, many designed by the owners, are breathtaking! If you visit, checkout the staircase, another must see and owner designed! The family (4 generations) is wonderful! Winning on so many levels! Back to our rug. She's home and possibly better than new! We couldn't be more pleased! Definitely fans for life! read more

Ashly Fine Rugs - Rugs Near Me - Houston, Texas

I had a great experience with Ashly. My rug was over 40 years old had only been cleaned once in its lifetime and had a corner torn off. We were going to size it down to even it out. To my surprise they wove a new corner on. Against my order. They picked up the extra cost of the weave and apologized for this. I am so glad they weaved the corner . This rug now has another lifetime left in it. I highly recommend this company. Thank you Ashly rugs. read more

Ashly Fine Rugs is amazing! The owners are so knowledgeable and passionate about what they do, and their collection is just stunning. They have a nice range of unique, high quality pieces. I learned so much about the history and craftsmanship of fine rugs while picking out our two pieces. They made the whole process easy, fun, and inspiring -- we left with rugs we absolutely love and a deeper appreciation for the art behind them. Highly recommend! read more

I have 4 large 14 x 12 wool rugs that needed to be cleaned. I have 2 cats and a dog, so they had some "pet stains". I called my usual company and they sent one guy who said he wasn't allowed to move furniture. One rug was under a king bed, another under a baby grand piano, the other two were in the dining room (with a table and chairs of course) and living room (with 2 couches and a large coffee table). How in the heck was he going to get these rugs without moving furniture!!! I found Ashley on Yelp and they came the very next day with 3 guys who carefully lifted my furniture and gathered all four rugs in less than an hour. The same 3 guys returned and they laid the rugs perfectly! The rugs were exceptionally clean without pet smells or stains. So professional! They are my new "go to" for care and cleaning my rugs! read more

I used Ashly for cleaning of 3 oriental rugs and was extremely pleased with the results! Also, everyone was so friendly, professional and a pleasure to work with. Highly recommend. read more

My elderly parents have a rug that has been passed down from several generations. The fringe on the rug had become tattered and worn down so my mom wanted me to find a place that would remove the fringe, repair and clean the rug. I knew right where I wanted to take it as I've been a loyal customer to Ashly rugs for 10+ years. I drove my parents to the most amazing and beautiful building on Richmond Avenue! We were greeted instantly and warmly, and Alex and his team were especially kind to my parents. My dad loves to talk and tell stories and even though they were busy that day, it never showed. They patiently listened to his stories and chatted with him. It was a clear reflection of their character - kind and caring! We left the rug in their good hands and a few weeks later, it was ready! I have to say my parents were thrilled at how it came out - it truly looks like a brand new, never used rug! I don't know how they work their magic on rugs, but they exceeded all of our expectations! Once again, I came away impressed, happy and satisfied with the entire experience!! read more

Ashly Fine Rugs - Rugs Near Me - Houston, Texas

Beautiful repairs to my 40 year old Turkish rugs. The fringes were ruined by careless vacuuming. I'm thrilled.

Incredible service and attention to detail. Attention to detail and careful cleaning and consideration for the rug and its history.

I wanted to share how much I appreciate Ashly Fine rug. Having several rugs in our home that have needed cleaning, and after trying another rug cleaner, we were so pleased that we sent ours to Ashley as when returned there was no damage to the colors nor was there any damage to our rugs. Let me tell you, the owners, Helen and Alex are experts in rugs, and if I had a bigger home, this would be where I went to roll out rugs to find the one I wanted! Great store, wonderful owners! read more

Ashly Fine Rugs did a wonderful job removing pet stains from our dining room rug. They picked up the rug two hours after I called them. And after cleaning it, they stored it for a couple more weeks until the offending pup was returned to its owner. I definitely will be using Ashly Fine Rugs in the future! read more

Helena, Abbas and Rashid are a joy. They helped us select a rug that perfectly complemented our home and dining room. They were very helpful and accommodating, and dare I say patient, as we pondered our options. They offered a wonderful selection of rugs that are all works of art. After meeting with us at their store on Westheimer, getting a feel for our preferences, and viewing photos of our home, they brought a fabulous selection of rugs to our home for a final selection. Thank YOU Helena, Abbas and Rashid. Abbas is very knowledgeable, and offered wonderful insights into the rugs and their design. A very enjoyable experience and we are enjoying our new work of art. read more

Excellent service and care! I requested a quote on the website, and appreciated the quick and transparent response! Price for a rug cleaning was outstanding, with no hidden fees. They did a contactless pickup and drop-off for a reasonable fee, and the rug was returned pristine. It's such a relief to find a trustworthy business like this! I'm a customer for life! read more

We bought a hand tied rug at a resale shop for staging purposes. It was a gorgeous rug but had some stains. We sent it to Ashly Rugs to be cleaned. When we got it back, it looked brand new. They were also very patient about delivery after the BIG FREEZE! Thank you! read more

Ashly Fine Rugs did. the MOST AMAZING job on our huge 13x10 rug. It turned out fantastic and looks as great as the day we got it! I HIGHLY RECOMMEND THEM for your purchase or cleaning of high quality rugs. I'm absolutely thrilled with them and the delivery team was AWESOME read more

Ashly Fine Rugs - Ashly Fine Rugs AMAZING JOB - Rugs Near Me - Houston, Texas

Ashly Fine Rugs is great to work with as they are professional and very friendly. It is refreshing that the staff are well educated in what they do. I brought in 6 different rugs from all over world to get cleaned and the owner was able to tell me where each of my rugs was from and the process they would use in order to clean them (bath). These rugs needed the cleaning and when we went through this process and received them back after about 10 days (worth the wait), the rugs looked as if they were brand new....so awesome.....thank you! read more

My 30 year old oriental rug is beautiful but was desperately in need of cleaning. Ashly Rugs kept it for 2 1/2 weeks; I was worried that I had made a mistake, and my rug wouldn't be the same. I'm so thankful that I was wrong! It looks and feels like a brand new rug! No stains, bright colors, soft texture! I'm so very thankful that I chose Ashly Fine Rugs! read more

I love ASHLY Rugs! My rugs are magnificently hand made right there in the store. Helena always helps me out when I can't make a decision on which design for which room. The cleaning service they offer is top of the line as well, I would know too because I own three dogs, that love their rugs as much as I do!! Very professional people who truly care about others! The only place I'll buy rugs for my home! read more

Excellent customer service and beautiful repair job on my rug. Would highly recommend for any rug repair and/or washing!

Great job at cleaning rug in a timely manner. These are the type people you want to do business with kind, friendly and fair. Price to clean rug very reasonable. These are people that represent their community well with great service. Definitely a place you want an excuse to pop in. All the reviews are spot on, the are awesome owners! read more

Great selection & outstanding customer service and cleaning & repairs. Thanks & GOD Bless!!!!

I can't tell you how awesome the owners are at Ashly Fine Rugs. Thanks Helena and Abbas! Rugs are such a tough purchase because you never know when you get a rug into a particular space if it is going to work out. Well you don't have to worrry abou this with Ashly Fine Rugs. They are sooo patient when you are trying to make selections. Also, they told me they offer rug cleaning services!! Highly recommend. read more

Alex and his team have been phenomenal during a very difficult time after my home and contents were damaged. They treated me like family, took a personal interest, and made the impossible happen. Immediate pickup, speedy job, and very reasonable! If I could give more than 5 stars, I would! A+ read more

I took 3 Persian rugs to get cleaned and have the stains removed. When I asked the lady if it was possible, she said the carpets would be hand washed and all the stains would be removed. When I went to pick them up today, I noticed none of the stains were removed and when I pointed it out to the lady she said she can't treat the stain because it would ruin the rugs. She should have said this when I initially dropped off the rugs instead of misleading me. A big waste of time and money. Response to Owner comment: It's so sad the way the owner responds to comments. To begin, I paid the full price that your sales associate offered at the beginning. Second, I was told the rug would be hand washed and the stains would be removed. Your sales associate did not explain there is a separate charge or separate treatment for removal of stains. I asked her multiple times would this work and she replied yes every time. She never asked what kind of stain or what caused the stain. From the beginning she said that the company will hand wash the rug and the only other product offered to us was adding the nonslip material to the bottom of the rug. Next, I would like to point out that none of the three rugs are white. Since you were not present at the transaction, as the owner you should have a much more respectable response. Your sales associate mislead the customer and made a mistake. If there was another treatment for an additional charge she should have told us instead of guaranteeing that the hand wash would remove the stains. read more

I needed to have my oriental rug cleaned. Have not had it professionally cleaned for a while and we have 3 dogs. Went on google to look for a rug cleaner in Katy. Found Ashley Rug. Called and got a quote over the phone. They even came out to pick up the rug within an hour. And when the rug was ready, they brought it to our house. The delivery guys were so nice. Set up our rug and helped us move the furnitures so it looked perfect. The rug colors have never been brighter. Will use and recommend this business to all my friends. read more

While cleaning up from Harvey, a very nice couple of gentlemen showed up at our door asking about the rugs we had pulled aside from sitting in flood water for over a week. We were sure they were on the way to the trash. The men said they could clean them and make them ready to come home again. And that is exactly what they did. Amazing people with better than most customer awareness and service. Thank you. read more

I don't even know where to start! The service this company gives is incredible. There is no comparison. They are experts---know EXACTLY how to care for any rug you have. Even very fragile and expensive wool rugs. They have cleaned all of our rugs---wool, jute, sisal--you name it. They all look BRAND NEW after an Ashly Fine Rug clean. They also are experts at finding the perfect for your home. Please go local----lots of great rug sales online but this place is unmatched. read more

Excellent customer service. Reasonable prices, quick turnaround and wonderful rug cleaning service. My rug looks brand new. Ashly Fine Rugs was a pleasure to do business with...I will be a customer for life! read more

Very knowledgeable and expert service. Will definitely use them again. They are moving from their current location in Katy so check for their new location. read more

Took a runner a had forgotten about. I didn't think it was salvageable but upon my husbands insistence, I decided to get it cleaned. I took it to Ashly Fine Rigs to get ur cleaned. Glad, I did. My rug looks fantastic!! read more

What a great rug store! Such a wide selection of beautiful handmade rugs to suit any taste and style and the quality is second to none. The owners are so helpful as well as knowledgeable about their product. They helped us find not just a beautiful rug that is perfect for our home but also a rug that will stand the test of time. So happy I found this store! read more

I own a cream color hemp area rug and have a large senior citizen dog that had a bladder infection which led to multiple large stains on the rug. I called at least 10 carpet cleaners who wouldn't clean it because of the fibers. I called Ashly's and they took it in immediately (and offered to pick it up) and had it cleaned in a week. They did a fantastic job cleaning the carpet and could not have been nicer. I'd recommend them in a heartbeat- thanks guys! read more

I did a search on the web for a fine carpet cleaning service and I came accross Alex and his lovely wife Helena, a wonderful professional couple. I conversed with them by email and Alex responded very quickly everytime. I fined out they knew the requirements for cleaning and taking care of my aerloom silk and wool carpet. We agreed on the price and the turnaround time and scheduled the drop of that saved me a bundle on the total cost. Upon arrival at the shop Alex electronically scaned the carpet for hidden stains that were not visible to the eye. They also trimed and evened out the fringes that was icing on the cake. Their prices were very reasonable and their attitude and deminor was professional yet very friendly. I feel that I not just found a carpet cleaning service for life but I made a friendship that will also lasts for life. Their warmth and kindness assured me that my precious carpet was in good hands. read more

This is an amazing rug store! They helped us pick a great rug for our house. The associates were very patient and determined to help us get the right rug for our space. Everything in the store is handmade and high quality. Once we placed our rug in its space, we were more than satisfied! You won't be disappointed if you visit this store. Great customer service! Thank you Ashly Fine Rugs! read more

Best customer service and I love my rug!!! Thank you Alex for helping me and making sure my rug was going to fit!! You guys are AMAZING!!!!

Rugs left at our home for our consideration, determined to be worth a mere fraction of the price they were charging. When we asked for rugs to be picked up and that we weren't interested, owner developed imperious and nasty attitude. Interesting that your "high quality" product cannot speak for you and you must use the "low road" as a sales technique. read more